# Page 56 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 56 - Is Pipedrive the right CRM solution for you? Explore 3054 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3054) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 56 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1376-1400 of 3054 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mary J. B. Hospitality Used the software for: Less than 6 months ### "My sole CRM and Deal Tracking system" December 8, 2015 5.0 Fresh out of the box, PIPEDRIVE did all the heavy lifting for my new business. For me, its a full service CRM, DEAL and ACTIVITY TRACKING system. Keeps me focused, aware and accountable. Pros Immediately accessible. Customizable. Integrates with PandaDoc. One stop shopping: no need for additional software or apps to track my business. Cons Customizing column headers and data inside existing fields (IE DETAILS) could be easier. Its not intuitive for me....at all. Its tricky and difficult to get the columns to reflect my business terms. But I spend time with the online tutorials...they help. Would be great to be able to have a 1/2 hour free consultation ONE MONTH after starting to use PipeDrive. And then to be able to have more online sessions w/an actual person, for a fee, if needed. Thank you. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: I used a free trial ### "Pipedrive is awesome for my Digital Marketing Agency!" December 20, 2018 5.0 Pros I really love how the software is super easy to use and the customizability of it all. Everything is right where I need it and it's nice to have the proper work flow in front me. I love being able to see the potential revenue in the pipe too :) Cons There's not much I don't like about the software. It would be nice if I could do bulk emailing, but that's not a huge problem for me. Review Source JKM John Kenneth M. Process Specialist Financial Services Used the software for: 2+ years ### "Superb in Managing things" March 20, 2018 5.0 Pros Superb in Managing things. Specially for those who are doing a lot of task, this software is really a must. Review Source DC Donald C. Contract Carrier Sales Specialist Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Pipedrive is the Best CRM" May 16, 2018 5.0 Pros Easy to use, intuitive, organized and a very clean interface. I have been using Pipedrive for over 3 years now and I can say there is no better universal management tool. I always know where my employees stand on ongoing deals and what the next step is! Cons Easy to duplicate organizations entered and the import tool doesn't always function as intended missing key fields or pieces of information. However you can easily spot these gaps and fill them in. Review Source VR Verified Reviewer Administrador Used the software for: 6-12 months ### "It is friendly, can be used well from the first time, without requiring a long induction" March 21, 2018 5.0 Pros You can adapt according to your needs: Contacts, Companies, Business, business status, -Embuds, - Reseller, Link projects to Businesses, -Administration of contact information, Schedule Activities such as billings, Collections, etc. Cons It is expensive, depending on the use of each user, a cost plan could be applied, since not everyone has the same responsibility in a business. Review Source JT Job T. Operations Associate manager Banking Used the software for: 2+ years ### "My review for pipedrive crm" October 22, 2019 5.0 Increase financial inclusion Pros Very effective in terms of delivery times Cons Improve features to synchronised very well Review Source CC Cody C. Customer Service Administrator Sports Used the software for: I used a free trial ### "A refreshingly simple UI, focused heavily on the sales pipeline" September 30, 2018 5.0 Pros I like PipeDrive’s minimalistic design – it’s refreshing and adds to the impression that it’s easy to pick-up which is something I need; shortlisting suitable CRMs for our team has been a daunting task enough and an intuitive and easy UI definitely scores points with me. Pipedrive is straightforward with less customization menus and options (it’s a positive for me). Some features I highlight: The Statistics tab with the live dashboard and filters rocks (team performance, summary of activities and value of deals). It avoids double bookings by adding existing appointments to the calendar When viewing a deal you can see at a glance any activities and timelines associated with it You can designate colours and symbols to visualize info Email templates and signatures. Email sync between email inbox and the Pipedrive CRM allowing you to access all emails related to a contact via the CRM entry. Cons The separation between leads and contacts is not seamless as it tends to turn a person associated with a deal into a new contact, whereas not every lead is a potential customer. There’s a way to add a field to the contact form for leads. It’s a reasonably priced CRM with a beautiful UI. I just need a CRM that would bring all aspects of the business under one umbrella; I find Pipedrive to focus brilliantly on the sales pipeline. Review Source KM Kevin M. Managing Director Hospitality Used the software for: 1-2 years ### "Ease of Use & Effective Time Mangement" July 18, 2018 5.0 A great product & tool that can interlink easily with other applications & workflows. Pros Using Pipedrive allows great key features, processes & standardise colletive formation of structure applied to effectively mangage all our sales activities. Its very effective for manageing remotely based sales team accross diferent geographical location. Cons Its always helpful if you have establised your own workflows, but the help team are there to assist you which is less of an issue. Review Source VR Verified Reviewer Managing Director Computer Software Used the software for: 6-12 months ### "Great, Simple Product for small Sales Teams" January 9, 2018 5.0 Pros Pipedrive was an excellent product for what we needed. We were a small sales team of less than 3, and the product was perfectly catered to allow for easy collaboration. Cons Like all CRMS I found that there was a crazy amount of customization available. I don't necessarily think that that is a bad thing, but for our simple needs it added a layer of options that weren't necessary Review Source Alessandro A. Founder Market Research Used the software for: Less than 6 months ### "Incredible UX. Best CRM for startups and small teams" October 21, 2016 5.0 I've studied the mani CRMs tool, Pipedrive was an easy choice. The user experience is incredible, very intuitive and a really powerfull tool to control our sales team and to make sure every member of the team is doing their work properly. Pros Incredible UX Lots of integration. Amazing e-mail integration Cons Price could be a little lower. The e-mail integration ins incredible but the value you have to pay for it is considerable Review Source KL Ken L. VP of business development Wholesale Used the software for: 1-2 years ### "Seals the cracks" February 11, 2019 5.0 The auto-schedule prompt keeps follow-up tasks out front, sealing the cracks next steps tend to fall into. Office staff are able to see updates on conversations quickly and effortlessly. Pros Pipedrive helps our team communicate real time to see status of any of our 2000+ wholesaler personnel. The template function saves time and we love the email archives attached to each person even when not sent thru pipedrive. A great tool; we love it. Cons Not being able to sort for all leads within a city. Review Source JB Jordan B. Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great Product - Almost Has Everything I Need" September 26, 2016 4.0 PipeDrive is great. We're selling more than ever before. There was a bit of an adjustment for the first few weeks, but now we're flying. It's replaced 5 other pieces of software. It doesn't quite do everything I need it to -- some email features aren't present, and bulk-upadting/adding deals and activities doesn't always work the way I want it to. But the good news is that third party apps like Zapier and Google Sheets can integrate to fill in the gaps. You need to spend some extra time getting these things running, but once up they'll save hours every day. For the money, PipeDrive is absolutely worth it. Pros Activities help me tell my sales team exactly what to do every day. Cons I like to be able to bulk-add activities and bulk-send emails. This is a real pain right now, since I pull the deals out, add the info I want to a spreadsheet, then use the ID number to re-upload and update. Review Source CW Cody W. Sales Team Lead Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Pipedrive Rocks" December 20, 2017 5.0 Overall a great investment. The most reasonably priced CRM on the market - CRM is absolutely necessary for any successful business, I have tried many myself and Pipedrive is the best of them all. Pros \- Very easy to use, intuitive - Well presented, good visuals - Effective and custom metrics - Powerful integrations that allow it to run like a program 10x the cost Cons \- Speed - It is very slow to run, takes a little while to switch between deals and contacts - Integrations sometime require reboots Review Source VP Varun P. Marketing Computer Software Used the software for: 1-2 years ### "Okay, analytics are difficult" September 28, 2021 4.0 Pros Intuitive UX, good support, fairly straightforward setup Cons Analytics features and integrations are quite lacking relative to other softwares Review Source AB Anthony B. Portfolio Manager Financial Services Used the software for: Less than 6 months ### "Great organization and pipeline tool" March 5, 2020 5.0 Overall this is a great management tool. Prior to this I used another software that was terribly frustrating to use, but Pipeline is a great product and our team uses it daily to track deals and their progress. Pros What I like the most about this software the most is the intuitiveness and ease of use. Everything flows through easily and you can track a deal from inception to completion with ease. Cons What I did not like as much about this software is that there were certain categories or fields that you could not collapse or remove. I would have liked a completely customize-able pipeline. Switched from [Redtail CRM](https://www.capterra.com/p/121349/RedTail-CRM/) Redtail was awful. Review Source SW Stacey W. Consultant Public Relations and Communications Used the software for: 6-12 months ### "A great CRM for any size team" May 22, 2019 4.0 Pros I’ve been using Pipedrive for several years. The CRM has gotten better over time. As a consultant I’ve tried others but always return to Pipedrive. I also use CRMs that my clients choose but Pipedrive's interface is simple and I always know where I am in the sales funnel. Everything is streamlined even when I’m using the mobile app. Cons I don’t like the way it sets up filters but it’s a minor inconvenience. Review Source JR Josep R. Director Computer Hardware Used the software for: 1-2 years ### "PUNT INFORMATIC: Happy to choose Pipedrive !! " November 16, 2016 5.0 At PUNT INFORMATIC we are tremendously pleased with our choice of Pipedirve as a tool for our commercial team. Having evaluated several CRMs, we loved Pipedrive for its simplicity of use and functionality. Tremendously intuitive and agile when it comes to working. After more than 1 year together, it is one of the best decisions that have been made in our company in terms of tools and has greatly facilitated the work of our commercial department. Pros The simplicity of use. Easy to configre and with several Stadistics Cons I don't like nwew price reules Review Source AR Aisha R. Client relationship Manager Marketing and Advertising Used the software for: 1-2 years ### "Easy to understand and plan your sales Leads activities" December 21, 2017 5.0 Pros Compared multiple CRM's and found Pipedrive to be most precise and easy to understand . Pipedrive team has created wonderful tutorials. Timely updates are shared via emails so that we do not miss out on latest features . Great tool to handle and plan your sales lead activities. Cons There isn't any specific thing that needs correction, it matches well with our process. However it is never too much, looking forward to more features on Pipedrive. Review Source TR Tracy R. Mortgage Administrator Financial Services Used the software for: 6-12 months ### "100% Recommend " March 8, 2019 5.0 Pros We are a mortgage company and pipedrive has just been fantastic allowing us to track deals and clients and allowing everyone in the company know what's going on at any given time. Simple to use and easy to update, set tasks and pass clients to other colleagues enabling them to work on clients cases at the same time. Cons We are very happy with pipedrive and so far have not come across anything negative. Review Source VR Verified Reviewer Business Owner Internet Used the software for: Less than 6 months ### "This has Replaced our existing CRM" September 29, 2020 5.0 this is now our "goto" software for prospecting and finding new clients. Pros pipedrive is so easy to set up and get on with straight away. We replaced another "well known" CRM with pipedrive and the cross over was seemless. Cons Its hard to find any negatives about pipedrive but we did have a few integration problems with a third party app. however this was quickly solved. Review Source Natalya T. Sales Executive Used the software for: Less than 6 months ### "Easy, Fluid and Intuitive!" March 7, 2018 5.0 Pros How easy it is to use! There are a lot of things that make PD fluid when using it. It populates the fields that you need with ease and fast too (obviously depending on your internet speeds, but the software isn't clunky) When creating leads you can set the genre, territory and address which populates on google maps too! You can search by territory, organisation, genre, name etc. Plenty of options when working in sales and you need your contacts tracked easily and quickly Cons If you add in bad data, you get out bad data! Pipedrive doesn't discriminate against what goes in, so make sure you enter clean data, it will tell you when there is a duplicate but it will still allow you to add it to the database. Review Source TR Tomi R. Owner Computer Software Used the software for: 1-2 years ### "Multipurpose tool for Sales, Marketing & Development" February 22, 2016 4.5 Pros The flexibility of Pipedrive has made us very happy. We don't just use Pipedrive as CRM tool for sales, but for managing our pipelines in Development and Marketing too. I'm also very happy with the support - fast satisfying answers or quick reactions to stuff that cannot be done yet. Cons As director level guy I'm always very interested about numbers and statistics. I would be grateful to see some more tools to build up custom reporting in the tool itself. At the moment we're taking out some numbers through the API and build up special reporting on our end, but some useful reports would be better to see in the statistics page. Review Source JM JOHN M. Chief Operating Officer Construction Used the software for: 1-2 years ### "Need to Organize your Sales Leads.. Pipedrive" June 14, 2019 5.0 Really helps organize and keeps tracks of your contacts and lead process. several times I didnt remember if and when I reached out to certain groups so without the software to organize it, I would have really made some mis steps in my sales calls. Pros When initially obtaining this software, the start up training and contact support was excellent, then was able to quickly understand and use all the features to organize my sales contacts and info Cons I wish the lower versions has a few more features than the upgraded versions (although I understand that more features, more cost) but most of the xtra features I won't use so maybe a la carte add ons? Review Source Nicholas G. Account Executive Used the software for: Less than 6 months ### "Pipedrive is a simple CRM for a robust price." June 26, 2018 3.0 Pros Pipedrive is really simple to use. I love how easy it is to see where your things are at visually. The mobile app is also done really well when most Mobile CRMs struggle. Cons It doesn't handle a large number of contacts or deals well. Because you have to have everything in a pipeline, it doesn't offer a difference between leads or deals (at least not visually) Review Source VR Verified Reviewer Businesss Development Manager, Speaker Human Resources Used the software for: I used a free trial ### "Good CRM for sales teams" June 9, 2021 4.0 I'm testing it so so far I havent tried all the options, but so far it seems to be working really well. Pros It helps to scheduke your leads and to make them more transparent. In these times when sales teams are working remotely such tools are indispensable. Cons It takes some time to learn and configure the tool and to create dashboards that will be useful both for head of sales and team. 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