# Page 58 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 58 - Is Pipedrive the right CRM solution for you? Explore 3054 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3054) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 58 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1426-1450 of 3054 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BD Beka D. Financial Controller Events Services Used the software for: 6-12 months ### "Not comprehensive reporting" September 30, 2019 4.0 overall it is nice, easy to use software. good value for money! Pros it is easy to use, almost intuitive. gives good understanding of deal winning flow and assessment of how each member of the sales team has performed Cons Reporting, on the first look reporting looks cool, however it doesnot allow you to get comprehensive information to analize for example whoch sales channels are most efficient Review Source VR Verified Reviewer Business Development Executive Used the software for: Less than 6 months ### "Works great, users love it." June 28, 2018 5.0 Pros Easy to set up and configure. I have used SFDC in several companies, and it is overkill for most use cases. Pipedrive is a great fit for all but the largest enterprises. Cons Wish there were integrations with Google Contacts, FullContact, and other contact databases. This would help me avoid having to update info in more than one place. Review Source VR Verified Reviewer Art Director Marketing and Advertising Used the software for: Less than 6 months ### "More efficient sales and customer relationships" July 26, 2020 5.0 I highly recommend the Pipe drive to anyone who wants to automate bureaucratic steps in the sales process and effectively improve results and relationships with their customers. Pros It has numerous tools to effectively facilitate the sales process. It is possible to plan actions, identify opportunities, monitor interactions with customers, extract sales reports, among others. It also has good integration with other tools and allows you to configure alerts for necessary actions. The interface is simple and customizable, in addition to being used and known internationally and having translation into several languages. Cons Difficult to point out something I don't like about Pipedrive. Perhaps the plans can be expensive by the standard of some places like mine. Review Source Lars S. Co-founder Management Consulting Used the software for: Less than 6 months ### "Scale Your Sales, Organise Your CRM, Boost Your Teamwork" September 15, 2015 5.0 Growing your organisation from 1 to many employees you will eventually have you facing several challenges. For us; keeping sight on the many deal opportunities, managing the communication around different projects and contact moments between different team members. We found our solution in PipeDrive! Next to offering us a complete and simple way to organize our sales en contacts it has boosted the fun of sales and given us the perfect tool to work together better. Pros Simple Makes sales process visual Makes working to gether easy Organizes your work flow Cons \- Would be great to have a version in Dutch. - Hope to see integration options with online billing systems as Yuki or Exact so that we can push a button to create an invoice when the deal is won! - Integration with email and ical is not what i hoped it would be Review Source LH Lynea H. Assistant Manager Furniture Used the software for: Less than 6 months ### "Fantastic" January 11, 2019 5.0 We have realized that Pipedrive was certainly the best fit for us instead of Sales Force and things like that. Pros The software is extremely easy to use and provides the best functionality for what we are using it for. Everyone understood how to use it within one sitting and it has made keeping track of all sales so much easier. Pipedrive also has fantastic pre-built in connectivity to our business's webpage by building the forms that automatically creates follow ups for our sales representatives, as well as connectivity to our company's G-Suite emails to allow everything for each individual sale be easily visible right then and there. Cons We would love it if Pipedrive would add a pre-built in connectivity to Facebook Ads lead forms. So far we have not been able to find a suitable connective third party for between Pipedrive and Facebook so we have still been doing everything manually collecting leads from our Facebook marketing. Review Source MT Mark T. CEO and Senior Software Architect Computer Software Used the software for: 1-2 years ### "Fast, Easy, and Mobile" August 10, 2017 4.0 This would be the perfect solution with a set of pre-defined actions that we can take based on each stage in a process. For example, I'd like to be able to automatically update my clients as changes occur in their workflow, or send birthday wishes, or send new client information when they're added to the system. We need more CRM functionality... Pros Love the ease of use in creating a workflow, and using it to track production as well as the sales process. Cons Missing bulk mailing functionality based on workflow. It would be nice to be able to communicate status changes or create my own rules for communication with clients and potential ones. Review Source HM Hervé M. Co-founder Used the software for: 2+ years ### "Easy to use but lacks in flexibility" March 7, 2018 3.0 Pros Pipedrive is very easy to use and quick to configure / customize. Managing imports and exports of data works very well. Cons The product started to become slow to use, like if it was heavy to load. The level of default features should evolve more over time. Review Source RL Riaan L. Operational Manager Insurance Used the software for: Less than 6 months ### "Pipedrive" October 27, 2022 4.0 Like it. We used to have a problem with tracking of leads and managing it Pros The stages of the sales funnels. Import data with a spread sheet. Tracking and growth automation Cons No dislikes at the moment as this is our first and only software to use Review Source Response from Pipedrive March 9, 2023 Hi Riaan, Thank you very much for your feedback! If there is anything else we can help with, do not hesitate to contact our Support Team. They are here 24/7 for you! JC Jerritte C. President Computer Software Used the software for: Less than 6 months ### "Outstanding CRM platform!" August 8, 2017 5.0 Organization of our pipelines. Accountability. Flexibility. Pure awesomeness. Pros The flexibility of Pipedrive is outstanding! Being about to create our own workflows, rearrange them by simple drag-and-drop, naming them however we want...just priceless. We also love how Pipedrive prompts you to add future actions as you mark completed tasks as finished. This pushes us to always add that next action to the deal. User administration is a piece of cake. Having the running totals for what's in the pipelines gives visibility to us for what's coming in that we simply never had before. On top of all of these amazing features, the flexibility we have in setting up products is outstanding as well. My whole team loves Pipedrive. Cons It doesn't always convince your prospects to buy your services. ;) The only con I can think of is that you can't "@" (mention) your other users. Add that feature, and this box would be empty. Review Source ML Maya L. Leasing Agent Real Estate Used the software for: 6-12 months ### "Pipedrive" July 17, 2019 5.0 Pros I have been using Pipedrive for an internet marketing campaign at my job. I will say that getting it set up was a little complicated (mostly because I'm not super tech savyv). I had to have someone help me to get everything initially set up. However, once everything was set up and running, this has been a great asset and time saver to our campaign. With a little training it was very easy to use. It is nice to have everything in one location and the features in Pipedrive saved me so much work, that I could not imagine doing this work without Pipedrive. Cons The only con for me was that it was a little complicated for me to set up. But I'm sure someone who is more tech savvy than me would not have any issues. Review Source VR Verified Reviewer Project Manager Civil Engineering Used the software for: 1-2 years ### "Mobile and desktop applications not compatible!" August 15, 2018 3.0 Poor Pros The ability to track leads and watch them develop into deals is nice. Cons Very difficult to understand and use... Mobile app never synched up with the desktop application... Review Source Heidi K. Event Producer Entertainment Used the software for: Less than 6 months ### "Easy to use system, love the online tutorials, and affordable!" April 20, 2018 5.0 Pros Online Tutorials Easy Interface Great Customer Service Price and Monthly Payment Options Customizability Cons Scrolling function on the tables are a little wonky No way to include the latest update from the "Notes" section in each account/deal account. No way to link two company accounts together under the same umbrella. Review Source IN Ivan N. Community Manager Warehousing Used the software for: 6-12 months ### "Programa para gestionar el CRM de la compañía " November 6, 2022 5.0 Positiva Pros Que es fácil de configurar y además tiene muchas opciones diferentes Cons Calidad/precio creo que hay mejores opciones más baratas y que ofrecen lo mismo Review Source Response from Pipedrive March 9, 2023 Hi Ivan, Thank you very much for your feedback! If there is anything else we can help with, do not hesitate to contact our Support Team. They are here 24/7 for you! VR Verified Reviewer Electronics Consultant Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Review for Pipedrive" November 25, 2018 4.0 Pros The interface is so easy to understand that even a rookie can be assigned for basic sales operations and he won't be confused. Expertise is required only when some major function like data uploading or editing is done. Cons \- Only that I can mention is that if it had some kind of inbuilt messaging system or e-mail integrartion. Review Source VR Verified Reviewer Director of Accounts Benelux Internet Used the software for: Less than 6 months ### "Great due to the simplicity" February 11, 2019 5.0 As a user my Pipedrive helps me to store, log and follow (new) business opportunities. Pros The simplicity of using Pipedrive is great. It doesn't contain all the bells and whistles of others, but that makes the platform strong. Their support is always fast and professional. Cons None, I haven't discovered or missed any critical features or failures. Review Source Elvis K. Founder and Product manager Computer Software Used the software for: 1-2 years ### "Very good alternative to more popular tools" January 9, 2019 5.0 Informing my customers about news, capturing people information for product launches, sending survey forms and reporting on results for all of these Pros The ease of use of the visual editor, reporting and rest of the functionality. As well as the depth of functionality available. For example one day I needed to make a survey form. Started in google forms and though - hmm maybe there is something in Mailigen? And of course there was and good one too Cons Sometimes the visual editor is doing weird things with a bit more advanced layouts and colour schemes. Review Source SE Sel E. Sales & Marketing Leader Oil & Energy Used the software for: 2+ years ### "Great, easy and effective CRM for results driven sales people " July 18, 2018 5.0 Pros It's ease of use. It just makes sense. I can teach it to anyone and they'll know our process and be able to contribute Cons can't really think of any. It does what we need quite well. Maybe a more robust analytics and forecasting feature would be nice Review Source VR Verified Reviewer CEO & Founder Used the software for: 6-12 months ### "Good tool. Does what you expect it to do, with a more Trello like approach." May 8, 2018 4.0 Pros The main difference, which is the only pro against competitor products is its Trello like style. It is easier to create this task flow within your CRM. Cons Its expensive. Honestly, you can get the same features for free from other tools. There is literally no incentive to pay, even with the different approach that they take. Review Source DT Denise T. Secretary Construction Used the software for: 6-12 months ### "It has helped us to take better control of sales and forecast future sales" July 9, 2018 5.0 The sales funnel is a systematic and visual process to sell our products or services. It is useful to show exactly where the profits of the sale are, it helps us to know if we have enough business to reach the objectives and quotas and also if we have to pay special attention to certain clients. Pros It gives us a projection and record of sales, managing to have a record of the data of our buyers and helps to project sales in the future Cons it updates the system without previous warning, which does not allow to fully acclimate to its use, delaying the automation of the registries, its migratory capacity is little versatile. Review Source MP Mateusz P. Co-founder Internet Used the software for: 6-12 months ### "One of the most powerful CRMs out there" December 13, 2017 5.0 Pros \- Extremely simple and user-friendly pipeline view - Ability to deeply customize the input information for your records - Easy searching and filtering - Analytics - Export/import functionality works smoothly - Email integration Cons \- No ability to set access permissions for specific users - Email integration sometimes fails to connect if not using GSuite Review Source VR Verified Reviewer CMO Logistics and Supply Chain Used the software for: Less than 6 months ### "Great CRM for smaller sales teams" May 30, 2022 5.0 Pros Great tool optimized for smaller sales organizations with tons of sales activity. Cons Some reporting and lists were a bit harder to create due to logics. Missing hardcore marketing functionality like Hubspot. Review Source KM Kara M. business owner Graphic Design Used the software for: I used a free trial ### "Bad experience" April 7, 2021 2.0 Pros it looks attractive but I didn't had the chance to fully test it. Cons I did take the trial 30 days and did need the software to just call prospects, it took them 3 days to get me an answer, it was clear and it is still on the website that they offer this feature for trial account, and after 3 days, they come back and said, we do not offer it anymore, my issue is not to pay but more why would you take 3 days and get back with something that is not what you put on your website, very unprofessional, also crazy things, I message the chat support and they told me to check with the other person! I also email the buy who should do the onboarding and same, he said need to check with the chat, really weird! Review Source SB Susan B. Digital Business and Marketing Consultant Marketing and Advertising Used the software for: 1-2 years ### "Ease of Use and Great UI!" April 1, 2019 4.0 For my sales savvy clients who want a user-friendly interface, this is a good option. Pros Easy to Use Sales Management (CRM) system designed to be friendly on the eyes (and the mind!). I find the Pipedrive system is one of those rare CRMs that I can walk my tech-averse clients through without any hassles. They have a nicely designed dashboard and is a great way to manage leads and pipelines. Cons The Pipedrive system might be deceptively easy to use on first glance, and it's fairly feature rich, so you need a good understanding of the principles behind a solid sales funnel to maximize your use of the system. Review Source JZ José Z. Owner Management Consulting Used the software for: 1-2 years ### "Great CRM software" December 20, 2017 5.0 Pros Easy to use and customizable. Integration with third parties is also great and very easy to do. The email feature is awesome, since we can have all the history of our deals. With Pipedrive we can built our business strategy based on really good reports. Cons We are a Brazilian company based in Brazil, however charging is in USD. Pipedrive could charge us in BRL. This is the only con that we have. Review Source VR Verified Reviewer Co-Founder, Director of Business Development Used the software for: 6-12 months ### "EXCELLENT customer relation manager!" May 10, 2018 5.0 Pros We really struggled to find the right CRM, as we have some unique processes across an international team. Pipedrive had a great reputation and was the right choice! Cons To be honest, it does WAY more than we needed, so it's a bit overkill. This made it a bit overwhelming, but we got the hang of it with support's help. 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