# Page 59 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 59 - Is Pipedrive the right CRM solution for you? Explore 3054 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3054) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 59 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1451-1475 of 3054 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GC Gavin C. Director Facilities Services Used the software for: 2+ years ### "Pipedrive" April 12, 2019 5.0 A dream for tracking our sales process with a large list of prospects Pros Very easy to set up and use intuitive system set up, very easy to integrate with email, great phone app Cons you really need to go with at least the gold option to get the best out of pipedrive Review Source NC Nitesh C. Director of Operations Mechanical or Industrial Engineering Used the software for: 2+ years ### "The most amazing CRM ever" July 5, 2017 5.0 Pros The best UI that I have seen on any cloud based solution. Their API is pretty amazing as well. It's super easy to learn. Cons Nothing really! If you get their gold plan that supports Gmail Email two way communication - it can get expensive. Review Source JJ Jenn J. Sales Consultant Medical Practice Used the software for: Less than 6 months ### "Simple, Streamlined, Swift, and Satisfying" December 20, 2017 5.0 I would like to add a thank you to Pipedrive for making my job easier. Pros Pipedrive is my perfect CRM tool. It's incredibly easy to use, with a simple design and an intuitive layout. Pipedrive actually makes my job easier! Automatic email tracking and a timeline structure that keeps deal-specific notes, meetings, and tasks saved as they happen, all keep me organized and on time. I particularly love the reminder feature that cues me to set follow-up tasks. With Pipedrive, I never get behind with a client. Lastly, (not that I have had to use them often, but) Pipedrive's Support Team is the fastest, friendliest, and most informed customer service I have ever dealt with. Ever. They are awesome. Cons The only thing Pipedrive hasn't been able to do is allow me to have links to my social media attached to icons in my email signature. I admit, that's negligible considering everything they have to offer. Review Source VR Verified Reviewer Gerente de Contenido Used the software for: Less than 6 months ### "Useful tool for my sales team" February 9, 2018 5.0 organization in my work team. Pros We can share the information of our clients in the work team, to follow up on the state in which they are found and to count the number of businesses that were successful. Cons At the beginning it was difficult to discover all the functionalities that Pipedrive had and how useful they could be. Review Source VR Verified Reviewer myself Marketing and Advertising Used the software for: Less than 6 months ### "Great functionality but prefer other CRMs" July 21, 2020 5.0 My overall experience so far has been positive but I would prefer if my client used a different CRM. Pros I liked how quickly I was able to grasp the user interface and get up to speed with my client's account. Cons It doesn't have as many features as some of the other CRMs I have used for other clients so I would prefer to use a different CRM. Review Source Gordana S. Account Manager Insurance Used the software for: 1-2 years ### "Overly complicated " December 14, 2018 3.0 Pros When you are organized, it is easy to find the deal and contact you need Cons Too messy. You have to be extremely organized and plan how to plan your pipedrive. Review Source Sylvia F. Chief Creative Officer + Founder Marketing and Advertising Used the software for: 6-12 months ### "Awesome CRM, plus" November 22, 2018 5.0 I've been using Pipdrive for a little under a year with a small business client. Pros It's got a great interface that reminds me a lot of Jira - beyond that, it's not just a CRM, it's also a project management system Cons Like with anything, there will be continued UX enhancements, but there really isn't anything notable that I dislike. Review Source RS Rene S. IT-Administrator Information Technology and Services Used the software for: 6-12 months ### "Pipedrive" February 2, 2023 4.0 Pros Funktioniert weitgehend automatisiert und erleichtert sehr die Arbeit Cons Integration in Exchange Kalender ist fehlerhaft Review Source RS Russell S. Management Consultant Management Consulting Used the software for: 2+ years ### "An excellent product" December 28, 2017 5.0 Pipedrive keeps me on track & encourages my sales focus. Pros Ease of you use. Simple & effective , Practical & clear. A flexible tool that enables one to stay on top of the sales pipeline. It is good value and very easy to use, even for a novice. Review Source JM Julian M. Sales Director Aviation & Aerospace Used the software for: 1-2 years ### "Pipedrive review" January 16, 2019 5.0 keeping track of clients with the possibility of reopening the client if he comes back, the possibility of downloading the app and connecting it with your contacts makes it so easy Pros I love that it is easy to use when selling products to any costumers, letting you organize it in your own way and keep track of any type of client. Cons Making calls on my cellphone and pipedrive asking me if it had anything to do with a specific deal. Review Source VR Verified Reviewer Credit Analyst Banking Used the software for: 6-12 months ### "Wonderful way to organize yourself" August 25, 2019 5.0 Amazing, helped to save some time in thinking in what i need to do. Now i just need to open the software and see it. Pros Pipedrive helped me organize my tasks and my team tasks, making our meetings became faster and more productive. Cons You need to be focused on deadlines and have goals, this way the software can help you to organize yourself Review Source PD Patrick D. Sales Operations Manager Used the software for: 6-12 months ### "Great, Intuitive Software that has to be, but can easily be enhanced with additional services" June 20, 2017 5.0 Pros Many functionalities and ease of use for administrators (team and system), set up (both quick and intuitive) and team. Most functions that are missing can easily be replaced with easy to use Zapier integrated tools. Cons It definitely requires additional software like Zapier. (Zapier being the only costly one that's definitely required though) Especially the missing email template feature is annoying because workarounds are never ideal in this case. Some kind of button that instantly triggers integrations would be extreely helpful. Review Source VR Verified Reviewer Marketing Business Development Manager Information Technology and Services Used the software for: Less than 6 months ### "A must if you work in sales" January 18, 2019 5.0 Pros Very well organized and customable. It integrates with many other sales tools which allows you to automate your process. It helps me to send campaigns and keep track of it. Cons There's nothing that I dislike. I would like to have some more features, such as billing for example but other than that all is great. Review Source SH Sebastian H. Systems administrator Real Estate Used the software for: Less than 6 months ### "Very ambiguous" June 28, 2017 2.0 None yet. Some expenses to hook up with wordpress via gravity forms, and setup process if we yet dont know if we will use (without full email sync). Pros I like this software is easy to use, configure (for the most) and has the support you need, until you get to no support. Cons I purchased gold mebership for my client, who was really eager to start working with this system -as it fits real estate lead workflow really well- especially for the Two-way full email sync feature, a huge percentage of the decision to purchase this CRM, and potentially use it with multiple seats for the organization. During the setup, I came through some problems with the supposedly flawless email sync with every email service in the market (as offered in every sales/setup video or page on the site) and customer support simply said I should go back to silver plan as this will not work with my email service. The problem is a technical issue as the accounts on webfaction (my hosting provider) authenticate with mailbox name instead of email account. Sounds pretty simple if you have the right team, and I think it could bring in some revenue to pipedrive from silver-to-gold upgrades. I a still looking for an alternate solution but I really wanted this to get to the right person. Still hope you can help my client Ivo. Review Source GS Gari S. Chief Strategy Officer Construction Used the software for: 2+ years ### "Our Sales Team Loves This Software" September 20, 2018 5.0 Pros Our sales team has used this software for a couple years now and has greatly helped their organization. They've been able to have the capability to see all their sales in one area as well as having the owners be able to see their sales and potential sales in real time. Cons The product works as it's supposed to so we don't have any Cons for this software or the company who produces it. Review Source TH Tyler H. Director of Marketing Marketing and Advertising Used the software for: 2+ years ### "Great tool CRM for managing leads and getting sales" August 15, 2018 5.0 This is a good software for the money and is great for managing a smaller number of sales leads. Pros Pipedrive makes it easy to manage leads and their progress in the sales cycle. We have been using this for many years and don't plan to change to another system. Cons We can't monitor all communications within Pipedrive. We actually use MailChimp to send out mass emails and to track email engagement metrics. Review Source Lakhdar S. Youtuber Used the software for: 6-12 months ### "My experience!" June 10, 2018 4.0 Pros \-Very simple, good user interface, really well designed! -Good mobile app. -Easy to use, you don't need anykind of toturial. Cons \-Missing and limitied features for the paid plan. -Although it's easy to use and has a good design, but it's not so functional for businesses from the management point of view. Review Source LR Lubomir R. CEO Marketing and Advertising Used the software for: 6-12 months ### "Pipedrive, best for managing leads and sales" November 16, 2016 5.0 I strongly recommand this tool/app - reliable - frendly - easy to use I used salesforce, SAP and some custom made SW for managing customers relations, but this is ready to use, easy and money/value effective solution Very easy and customizable for any company and purposes. They still add new features ,) There is a tradeoff here and Pipedrive of late has been making efforts to be more useful for users, but personaly I dont like new changes in this SW for our purposes its great tool ,,as is,, Pros \- reliable - frendly - easy to use - cost effective - email synchronization Cons They still add new features and layout was changed 1-2 times. Review Source EP Eduardo P. Operations Education Management Used the software for: 6-12 months ### "Great Tool, easy to use, simple to implement" December 5, 2017 4.0 Pros This CRM is down to earth, it allows you to easily follow your own customized sales process and maintain a good insights in regards to objectives, targets, deals getting old, etc. The Dashboard is a great way to maintain great visibility to the areas where you need the most attention. Cons There is no hierarchy levels and this makes it difficult to use when you have several sales managers and each sales manager has sales people under them. The current setup does not allow to create groups or similar. Huge need in the sales field. Review Source HW Henrik W. Owner Primary/Secondary Education Used the software for: 2+ years ### "number 1 CRM " December 20, 2017 4.0 Pros Best crm for small and medium business Made for sales people by sales people. I really like the way they made this. Cons A better goal setting could be a good idea. As an example could it be nice to have an area for value goals Review Source VR Verified Reviewer Founding Member | Consulting Manager Used the software for: 6-12 months ### "Modest CRM" July 29, 2018 4.0 It was good for tracking the various sales pipelines we had going on but not superior to alternatives. Pros It was an OK CRM for our small company however, it was not worth the price especially with free softwares out there. Cons The price was the main detractor. There really wasn't much gain for the price compared to Hubspot or Zoho. Review Source VR Verified Reviewer Development Engineer Computer Software Used the software for: Less than 6 months ### "- I am overall Satisfied with Pipedrive. - Pipedrive is nothing but returns on your investment." July 29, 2018 4.0 Pros \- It is relatively simple, easy to use. - you can feel confident while using it. - one of the well integrated software. - Pipedrive is Convenient, and Consistent Cons \- Every reminder is sent via email which is not necessary. - It would be nice to have a dashboard view for pipeline, and graphical view. Review Source David C. Digital Account Manager Used the software for: Less than 6 months ### "Excellent for projecting growth" August 1, 2018 5.0 Pros My company just began using Pipedrive and we absolutely love to see the amount of business we've closed versus what's in the pipeline currently. Keeps us motivated and moving forward! Cons Nothing yet! Our Sales Director implemented this just over a month ago and we love its features and functionality. Review Source MF Martin F. Partner Wholesale Used the software for: 2+ years ### "Great small company CRM. Easy to use." May 21, 2018 5.0 Pros Ease of use, great mobile platform, love the pipeline feature, low cost, don't need a specialist to run it (SalesForce). Cons Could use better user security levels. Its clunky to set and limited in data restrictions for the user. Review Source VR Verified Reviewer CEO and Co-founder Information Technology and Services Used the software for: 1-2 years ### "Good CRM for small teams" March 28, 2019 4.0 Good CRM if you work in tech and your sales team is up to 10 people. Pros Fast and easy to use. Very easy to start using. Cons Lack of crucial features in the Silver package. 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