# Page 60 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 60 - Is Pipedrive the right CRM solution for you? Explore 3054 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132666/Pipedrive/reviews

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Pipedrive

4.5 (3054)

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Last updated March 13th, 2026

# Page 60 - Reviews of Pipedrive

## Showing most helpful reviews

Showing 1476-1500 of 3054 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SW

Steve W.  
Managing Partner  
Computer Software  
Used the software for: 6-12 months

### "Switched from Salesforce"

April 6, 2017

5.0

We are a 10+ person sales organization who switched from Salesforce.com to Pipedrive about 6 months ago. We found Pipedrive much easier to use and the our sales people felt it was much more a tool for them rather than just a tool for management. The API is a powerful tool and has been key to integrating Pipedrive to our back end systems. We initially switched because of the cost of Salesforce.com but soon discovered that Pipedrive was actually a much better system for us and at a more reasonable price.

Pros

API and overall user friendliness. Love the Pipeline visibility screen.

Cons

Could use a more powerful report report writer like Salesforce.com

Review Source

NG

Nolan G.  
Emailing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Boost your business"

July 19, 2022

4.0

Pros

Good solution for enhance your business and transform your prospect in client. Many sales of our company would not work without this software anymore

Cons

Nothing except the price. Perhaps, less expensive one day

Review Source

FP

Flavia P.  
Gerente Administrativa  
Education Management  
Used the software for: Less than 6 months

### "Estratégias de Venda"

July 24, 2023

3.0

Mas no geral, a experiencia esta sendo positiva.

Pros

Utilizo para otimizar estratégias de Marketing e Venda, melhorou muito o relacionamento com o cliente, agregando melhores resultados no dia adia

Cons

Na parte de organização de etapas , no meu ponto de vista, deixou um pouco a desejar, no que diz respeito a processos.

Review Source

KN

Kyle N.  
Independent Sales & Event Direction  
Human Resources  
Used the software for: 6-12 months

### "Pipedrive - Great for a Small Business Sales Force"

June 29, 2021

4.0

We have enjoyed our experience with Pipedrive and find it to be a good value for our team.

Pros

It is very user-friendly and easily implemented - especially for a small sales force and at a very affordable subscription price

Cons

The pipeline view feature is not very easily navigated for quick searches - I would prefer to be able to alphabetize each column if desired.

Review Source

BM

Brent M.  
Biz Dev Manager  
Insurance  
Used the software for: 1-2 years

### "PipeDrive Review"

March 5, 2019

5.0

Great experience. No complaints.

Pros

Usability. Easy customization. Agnostic feature support. Best value for the money.

Cons

Mail function capabilities. No direct plug into mail chimp/constant contact.

Review Source

VR

Verified Reviewer  
Account manager  
Printing  
Used the software for: Less than 6 months

### "Driving takes time"

April 2, 2022

3.0

Pros

I like that all the information is immediately available to view and track

Cons

Overwhelming at first. Not sure if there is a feature to minimize certain visuals but if not that will help.

Review Source

Brandon V.  
Sales Representative  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Need to pipe up about this drive!"

June 9, 2019

3.0

Pros

In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better.

Cons

Inability to track leads on a map. Unsure of what to do and how to do it. Poor programming and lack there of.

Review Source

MGE

Mary Grace E.  
Unit Head  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Effective Pipedrive"

October 16, 2018

5.0

Pros

This tool is very effective to all type of organization. It helps a lot to the team to manage and organize sales.

Cons

Some features need to improve for this time but still nice and great software. Highly recommended to us.

Review Source

Damian H.  
  
Information Technology and Services  
Used the software for:

### "Pipedrive allows me to keep on top of my business"

November 27, 2014

5.0

I have used other Contact Management tools, but not with such a sales funnel concept (new to me as a green entrepreneur). I particularly love being able to see a visual representation of where all my business contacts are. I can quickly see who I need to contact, what is overdue, what I haven't scheduled a follow up for. Makes keeping on top of things far easier

Pros

\- great visual representation of contact status and required actions - daily email of my tasks

Cons

iPad app should also have a similar overview as the website instead of one page per stage of the pipeline.

Review Source

Ashish K.  
Software Developer  
Computer Software  
Used the software for: Less than 6 months

### "An inexpensive solution for your Sales Team"

April 5, 2019

2.0

Pros

\- probably the lesser expensive solution compared to other better solutions in the market - API integrations are good, if you are tech oriented, you can have customized integrations up and running, very easily

Cons

\- Lack of features and it being hard to use makes Pipedrive not my preferred choice

Review Source

RP

Rikant P.  
Co-Founder  
  
Used the software for: 2+ years

### "Affordable & Excellent services."

July 28, 2017

5.0

Pros

We have been using mailigen from past 2 years and really impressed with their service and email delivery mechanism.

Cons

Customer list uploading option to be improved so as data can be updated quickly.....................

Review Source

YD

Yolibet D.  
Financial Associate  
Financial Services  
Used the software for: 6-12 months

### "Customization is so important!"

October 9, 2018

5.0

Pros

I love that I can easily manipulate and organize the tabs in whatever order I like them to be, based on my daily tasks. It makes it so streamlined that I can take a contact from a Lead all the way to a completed sale! This is revolutionary!

Cons

RECOMMEND! It's not bad for the price, but I just love how much easier it has made my life

Review Source

VR

Verified Reviewer  
Assistant Marketing Manager  
Retail  
Used the software for: I used a free trial

### "Easy Sales Tracking with Pipedrive "

December 6, 2021

4.0

My overall experience with Pipedrive is positive and I believe that it is absolutely useful to any sales manager to keep track of their sales.

Pros

Pipedrive is a userfriendly platform with a simple and easy layout that can be understood by anyone in your team. It is a great tool for tracking your sales throughout the saes funnel and close down leads.

Cons

Pipedrive offers only two weeks of free trial and I wish that I had more time to explore this tool to understand its true potential. Additionally I found some of the automation fees quite expensive as well.

Review Source

Renny A.  
Product Designer  
  
Used the software for: Less than 6 months

### "Pipedrive is a great tool for a SaaS startup"

May 17, 2018

4.0

Pros

All tho Pipedrive has great features the main attraction is the column based state for businesses making it very clear for the sales team where everything is at.

Cons

Quality over quantity is definitely the norm for pipedrive but for the price is leaking some features needed for large companies.

Review Source

JAM

JOSE ANTONIO M.  
Business Development Manager  
Computer Software  
Used the software for: 2+ years

### "The effective tool for monitoring and control of commercial activity "

July 18, 2018

5.0

Pros

Pipedrive is an easy, structured and focused tool on business. Very useful for the control of daily activity

Cons

In general I have no cons except that sometimes I find unwanted filters when accesing from my mobile app.

Review Source

PV

Pablo V.  
COO  
Computer Software  
Used the software for: Less than 6 months

### "Easy to use"

August 10, 2022

4.0

Overall, I still recommend it If the goal is mostly keep track of sales and contacts. For advanced marketing has limitations

Pros

Very intuitive set up Sales team onboarding is quick and easy

Cons

At the beginning the price seemed very convinient, but I realized that one needs to pay extra for basic features as mailing campaings and prospecting. Doesn't offer a native CMS, automatations ate limited, for advanced stuff something like zapier is needed

Reason for choosing Pipedrive

Price, and easy to set up

Review Source

Juan Salvador P.  
Director  
  
Used the software for: Less than 6 months

### "It is a very good tool to sell!"

June 13, 2018

4.0

Pros

It allows to organize the information of the clients, to follow up the sales executives, very good tool to organize the company.

Cons

You could make improvements such as a search engine for the fields created or be able to use the fields to make statistics. this would greatly improve usability

Review Source

Angus G.  
  
Marketing and Advertising  
Used the software for:

### "Quality CRM Sales Tool"

April 28, 2015

5.0

We've been using this for the last few months and it is by far the simplest and most efficient way to support/monitor our sales team. The dashboard options allow us to see at a 50,000 ft view what's happening and how everyone stacks up.

Pros

Simple Efficient Great dashboard views Deal flow is very helpful

Cons

Some conflicts around how contacts are managed. If multiple sales people call the same person, that overlap isn't as visible as a 'deal' is to mgmt. This leads to issues as to whom 'owns' a contact, a lead or a deal when it closes.

Review Source

DL

Damian L.  
IT Professional  
  
Used the software for: 6-12 months

### "If you are looking for a more complex system to deal with automated tasks for sale teams, maybe Pipe"

January 23, 2018

4.0

Pipedrive is organized and simple to use. For a small business looking to track deals from the moment a lead comes in until it is closed I would highly recommend Pipedrive. It displays your deals in an easy way to see what stage your various deals are in, and makes it easy to find an old deal/contact.

Pros

The company has a self-explanatory system that is easily customizable. By providing a visual system, it makes it easy to quickly see what needs to be done on a given day and where you stand in the process of future sales.

Cons

doesn't integrate directly with Outlook. There were a few design flaws and interface issues that we ran into. For example, if a group of deals were tagged or categorized incorrectly, we would have to get an intern to go through each deal separately and correct the mistake there wasn't a mass change option. Small issues like that made using Pipedrive take longer than necessary, which was a bit inconvenient.

Review Source

JS

James S.  
Chief Strategy Officer and Managing Partner SE Asia  
Investment Banking  
Used the software for: Less than 6 months

### "Pipedrive - A CRM that even the Boss can use!"

April 22, 2019

4.0

Pros

The features that most appealed to me personally were: - The ease of setting up a sales funnel for contacts (drag and drop features) - The visual nature of the dashboard - The LINKED-In integration which allowed me to... - Use Linked-in's advanced search functions to identify prospects then, with one click, create a new contact in Pipedrive

Cons

The features I could not seem to use properly were: - Assigning one of my contacts to a VA or peer within my company to share follow-up duties - If I created a deal by mistake, if I am not assigned as an admin, I can't delete a duplicate, so it skews my daily pipeline/report until an Administrator can find the time to delete it

Review Source

MJ

Marc J.  
Publisher Development Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Connect Your Calendar for Follow up Alerts"

November 16, 2016

5.0

I like using PipeDrive because it has follow up alerts that can be linked with my Gmail account and Calendar.. so when I have a scheduled follow up it shows up in my email and I get a notification pop up . Really useful when managing 100's of leads in my Pipe.

Pros

Links with Google calender. The Lead dashboard works too.

Cons

Sometimes I have no deal but a follow up linked to a contact name instead. I'm not sure how that happened.

Review Source

CL

Chris L.  
Controller  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Simple and Effective"

August 29, 2016

4.0

Pros

Very easy to set up and understand exactly how and why the software organizes data the way it does. It didnt take long for our sales staff to understand its functionality and features. The drag and drop interface makes it very easy for sales staff to track the progress of any project they have on the go, which makes it a great productivity/collaboration tool useful for all production meetings.

Cons

Inability to plug into software systems. I am not aware of any solution this app has for plugging into most common ERP systems. This app lacks the depth needed to fully asses sales performance.

Review Source

DR

Dani R.  
CRM administrator  
Insurance  
Used the software for: Less than 6 months

### "Pipedrive ideal Sales Management tool"

January 11, 2017

5.0

Recently my company decided to look for a tool to manage our sales pipeline. I started with a trial of a few different systems but immediately was drawn to the ease of use of Pipedrive. One of the biggest hurdles with a sales teams is getting them to actually use a CRM, especially effectively. Pipedrive captures all the information we are looking for as well as report on from a management perspective, it also helps manage opportunities at an individual level, keep organized and (hopefully) drive revenue.

Pros

The surprising amount of functionality and customizable fields. Easy to use and admin. Simple, not over complicated which aids in user adoption and therefore accurate reporting. The mobile app is a huge pulse.

Cons

Would like to be able to customize a few of the default fields. Its small, but I would like to change the name of "Deals" to opportunities or other. Also, would like to make some fields required. This could be a function that I just haven't figured out yet!

Review Source

VR

Verified Reviewer  
Sócio Fundador  
Investment Banking  
Used the software for: 1-2 years

### "Quite complete crm"

July 18, 2019

5.0

I like the platform, quite easy to use. Offer integration with other Apps, email integration and webforms. I miss email campaigns and automation features.

Pros

Easy to use. Offer many features and additional resourses, like webforms and email integration.

Cons

Not possible to create and automate e-mail campaigns.

Review Source

CF

Carolina F.  
diretor de vendas  
Marketing and Advertising  
Used the software for: I used a free trial

### "usabildade da plataforma"

August 21, 2023

3.0

gosto da plataforma de forma geral, mas acho que leva um certo tempo para usar todas as funcionalidades

Pros

as ferramentas de gestão de banco de dados de prospects, segmentação de mercado e analises que o sistema gera

Cons

os recursos de upload as vezes trazem informações mal configuradas

Review Source

Response from Pipedrive

September 19, 2023

Carolina, thanks for sharing your insights!

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