# Page 61 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 61 - Is Pipedrive the right CRM solution for you? Explore 3054 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3054) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 61 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1501-1525 of 3054 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VN Vicky N. Lead UI/UX Computer Software Used the software for: 1-2 years ### "Best Deals Management Application" February 22, 2018 5.0 Pros PipeDrive is one of the best Deals management CRM application. It helps creating custom fields on the Deal page which helps us putting any information about the contacts. It has a great customized Pipeline and stages system.Contacts can be imported via the CSV files and the Deals can be created easily. Activity management is one of the best part of this CRM. Review Source ET Eugenia T. Head of Sales and Marketing Used the software for: 1-2 years ### "We use Pipedrive for managing communication process with clients " July 2, 2018 5.0 Ordering of information Pros Usability and that it is easy for understanding, has good mobile apps. Also, I like that it is very flexible and has a lot of integrations Cons cost and that it is not possible to pay in USD in Ukraine. Will be better if there are pictures of contacts in the contacts list, not just on the person page. But in general this is my favourite tool Review Source DD Drielle D. Autônoma Textiles Used the software for: I used a free trial ### "Relevante " January 4, 2023 5.0 Aprendizado.. Pros Da pratricidade.. além de ser muito maleável para o dia dia Cons Deixa desejar pouca coisa..mas muito satisfeita Review Source JB Jackie B. Used the software for: Less than 6 months ### "Works the way the Best Salespeople do!" January 29, 2017 5.0 No one should build a CRM unless they are a true salesperson in their very soul! That is someone who values their customers, who seek to overdeliver everytime to the point their customers follow them everywhere. That is what my team does, and I wouldn't hire anyone less - and no company should. That said if you need a CRM that "babysits" your sales teams, look at where the real problem is, and fix that first. Pros Intuitive, the focus is on moving deals forward and capturing why they are (or not). Works well on mobile devices ( iPad too) Works the way the best salespeople work, because that is clearly who designed this! Automates the sales process so sales doesn't have to get stuck being an "Admin" Price is right too Cons Android version next, please! Review Source NS Nilesh S. Social Media Manager Information Services Used the software for: 6-12 months ### "Pipedrive helps us to scale our marketing & sales outreach " February 4, 2020 5.0 This tool is helping us to scale our sales & marketing outreach efforts. We have been able to scale our sales outreach compaigns using this tool Pros Pipedrive is a user-friendly CRM that we have started using a few months back and it has automated a lot of things for us. We can send outreach emails to our marketing & sales campaigns. I like the user interface of this software and the notification that it sends every time we receive any reply and any body opens email. We can even assign tasks to team members and leave notes in emails for other team members and for our own understanding Cons This tool is working best for our business and we have no problems at all with this tool till now. A great tool Review Source VR Verified Reviewer Office Manager Chemicals Used the software for: 6-12 months ### "Pipe drive is a good CRM" March 29, 2019 4.0 Pros Pipedrive is very easy to use and practical. It was simple to import all our contacts in. Even non-tech savvy people can figure out Pipedrive quickly...give it a try! Cons We've had some hiccups with sync features. There's a bit of a delay in getting a response from their support team. Review Source JM Jordano M. Avaliação do software pipedrive CRM Telecommunications Used the software for: I used a free trial ### "I use pipedrive to facilitate sales management with this great tool" February 6, 2023 5.0 with this application I optimize my time in the best way , in addition to being able to use it both on the PC and on the iPad and that way I can focus on the right clients Pros I really like the feature of typing or recording notes from work meetings. I also really like the offline sync to use on the subway Cons The only thing that could be improved is the iOS app, as it doesn't have the same features as the Web version. Review Source JLQ Jorge Luis Q. independiente Computer Software Used the software for: Less than 6 months ### "Optimizada con un enfoque de ventas de un panel"" December 15, 2022 5.0 Integración avanzada con herramientas de terceros le permite extraer y empujar datos. Pipedrive se basa en recibir información Pros La interfaz de usuario es fácil de usar e intuitiva, y los nuevos usuarios aprenderán rápidamente cómo usar Pipedrive de la mejor manera. El campo de búsqueda es muy potente y los campos personalizados nos permiten adaptarlo a nuestras necesidades específicas. Cons Pipedrive carece de la capacidad de personalizar automatizaciones y personaliza informes al crearlo. Parece muy limitado en esas capacidades y estás bastante atrapado con lo que obtienes. Review Source KK Kody K. Patient Coordination Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "PIpedrive is great" October 3, 2018 5.0 Pros Pipedrive is very simple and easy to use. The user interface is very intuitive. Cons There aren't as many reporting options as one would hope, but it gets the job done. Review Source KP Kevin P. Mortgage Broker Financial Services Used the software for: I used a free trial ### "Good CRM but overprice" August 17, 2022 5.0 Good CRM but too expensive. Pros It allows to know full picture of the sale pipeline. It also allows to track the follow up timeline. Cons It is too expensive when add the customer touch base timeline into the system. Review Source Josefina V. Jefe sistemas transacionales Used the software for: Less than 6 months ### "Excellent platform to manage sales processes" January 19, 2018 5.0 Pros This platform allows you to create large sales projects to use the different strategies, as well as evaluate them together with your team. Cons I would like the ability of communication between people to be broader to have a better projection in sales and which strategies to discuss Review Source VR Verified Reviewer CFO Computer Software Used the software for: 6-12 months ### "A good tool for sales" October 31, 2019 4.0 Pipedrive is a very powerful and good software with simple and very advanced solutions. Pros Pipedrive covers all the options for a sales pipeline. We can track and project our sales easily. We can supervise your team very easily. Cons The price rises up very fast when you add more users. Is not suitable for a small startup. We had to drop it. Review Source JM Jenna M. Communications Manager Philanthropy Used the software for: 6-12 months ### "Improved Tracking of Prospects" July 24, 2018 4.0 We are big fans of the mobile app. This allows our fundraisers to update their records while out and about meeting prospective donors. Pros Pipedrive has really our organization's view of our pipeline of prospective donors. Our organization loves the ease of use and the ability to track the prospects during the different stages of the sales process. Cons We've had a little trouble with new contacts, deals, leads, etc being updated in real-time. At times there's a lag and the page has to be refreshed multiple times for the new record to show. Review Source VR Verified Reviewer Master of Relationship Marketing Used the software for: Less than 6 months ### "Great relationship management system." July 2, 2018 5.0 Pros It's pretty cool how you can set up an enterprise system so that users can only see the specific contacts that you allow them to see. Cons It costs a lot to have a custom system set up when you have specific needs. Importing and mapping contacts from another system was challenging. Review Source VR Verified Reviewer Marketing manager Computer Software Used the software for: 6-12 months ### "Nice CRM software" July 31, 2019 4.0 Pros I like how Pipedrive helps to track leads and users coming from various channels and focus on those that are the most effective. I love filters you can create and save to track campaigns. Cons I was not very easy to navigate PipeDrive for me during the first month. But after a short learning curve, everything is fine. Review Source SS Sinda S. Marketing Manager Retail Used the software for: 1-2 years ### "What makes the experience great is the attitude towards everything in the process." July 4, 2017 5.0 Pros Attitude, including customer service & problem solving, and attitude towards perspectives - ideas, features & techniques to be implemented/recommended to clients. This characterizes also the quality of the service. Cons Availability on weekends and holidays, especially regarding the online chat option as a quick help to solve anything could've gone wrong. Review Source VR Verified Reviewer Social Sales Specialist Computer Software Used the software for: Less than 6 months ### "Great easy to use CRM" March 5, 2020 5.0 Pros The basic functions are very easy to learn. Slack integration is very handy. The main deals tab allows me to check the current state of my leads and deals. Cons I don't have any complaints. I guess there are more capable CRMs on the market but Pipedrive is just fine for my needs. Review Source Melanie C. Used the software for: 1-2 years ### "Great!!" October 20, 2016 5.0 I probably don't use all the available features. I like the customizability. It works very well for me and my needs. I love the interface it has with email. Review Source Brandon H. Customer Success Associate Computer Software Used the software for: Less than 6 months ### "Use it as a CRM for our small business" July 10, 2018 5.0 Sales pipeline organization Pros What I like most about pipedrive is that it allows me to easily track my deals across each stage of the sales cycle Cons In terms of what I like least, there could be more advanced reporting but I understand it is supposed to be simple and easy so no big deal Review Source dF doleresse F. Consultante RGPD Insurance Used the software for: 6-12 months ### "Gestion de la base donnée de lead au top" January 20, 2023 3.0 Pros Création de campagne marketing très facileGestion de contact.Intégration avec d'autres CRM Cons Coût du produit élevéQuelques bug pour l'automatisation de campagne Review Source VR Verified Reviewer Business Insights Manager Used the software for: Less than 6 months ### "This sales management tool is great for tracking team progress and timelines. " June 24, 2018 4.0 This is a great software for finding out where you are losing leads in your sales process so you can find out how to get better at it. Pros My favorite part about this software is that when you have a deal that includes people that normally aren't associated with the project, you can cc the email to the project and it will automatically get documented within the details of the deals. Cons I would say the CRM aspects are not as impressive as other softwares. For prospecting this is really good, but in the long run when I am trying to find additional information about a client, it won't do the full job my team needs to keep up with a client's contact information and project status regularly. Review Source OH Orlando H. Senior account manager Information Technology and Services Used the software for: 2+ years ### "A essential tool " November 16, 2016 5.0 It's work excellent for our business easy to use and give us feedback all time, metrics it's all for us and PipeDrive give us a necesary numbers to understand the market Pros Easy to use / it's a personal assistant Cons Maybe more functionality Review Source VR Verified Reviewer Paid Search Account Director and Marketing Officer Marketing and Advertising Used the software for: 6-12 months ### "Valuable Lead Gen Tracking Tool" September 6, 2017 5.0 Pros Keep all of your info for leads. Set deadlines, add custom fields, etc. Easy to update status and great drag and drop features. No technical knowledge is needed to master this tool. Cons Can be a little confusing at times. When a team is sharing for lead gen, they need to be careful not to step on each other's toes. Review Source BB Babak B. CEO Used the software for: 6-12 months ### "A good starter CRM tool " October 3, 2017 4.0 Pros The interface was very simple. Easy to move contacts between buckets. Pricing makes sense and Support was good. Cons \- The sync of the email isn't good and more email reminders would be better - Some of the search functionalities could be better. - Once we got a lot of leads we moved to a more sophisticated CRM Review Source GJ Ganachari J. MTS-Lead Information Technology and Services Used the software for: 6-12 months ### "Pipedrive is great CRM tool for sales and organize the deals." February 28, 2018 3.0 Pipedrive is great CRM tool for sales and organize the deals. Pros 1.User interface is great and simple 2.Its easy to use and clear 3.Pipedrive organized the information in structured format 4.Pipedrive is best sales CRM and deals management 5.Tracking and managing is great 6.E-Mail integration is great 7.Deals at various stages 8.Reporting and tracking is good Cons 1.Look and feel can be improved 2.Basic version doesn't have many features 3.Price is high 4.Training is required for new users 6.Its bit slow Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.