# Page 62 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 62 - Is Pipedrive the right CRM solution for you? Explore 3051 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3051) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 62 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1526-1550 of 3051 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FP Falko P. Used the software for: ### "Making scaling a business easy" November 16, 2016 5.0 We started using Pipedrive in our startup after testing quite a few apps on the market. Being in a high pace growing phase, it was important for us to find a good solution for lead management while scaling our sales department. Pipedrive is a great software which turns any small company into a data freak. As a sales manager, I wanted a tool that would allow me to track data, anticipate revenue and find the best behaviours in our team. Everything Pipedrive can help you with. Here is an overview of the best and to be improved points: - Super easy to implement thanks to amazing data import feature - Great user experience, easy to adopt - Pipedrive team is improving the system every month - Their support team is amazing: great reactivity, always helpful, willing to go the extra mile for us - They actually listen to their customer, for real - offer great training content/guide/tips What could be improved: - we offer monthly subscription to our clients and Pipedrive cannot manage recurrent revenue in the system. They have workaround for that but it's not ideal. Also It's a feature that is in their plan already. We are even using pipedrive in other context now like HR for interview management, partnership management and more. Just a great solution, easy to adopt, with a real value for money and an amazing team. Review Source Bruno G. Founder Business Supplies and Equipment Used the software for: 2+ years ### "null" October 12, 2016 5.0 Review Source AS Arnas S. Sales Chemicals Used the software for: 6-12 months ### "Utterly useless if you export the database and want to it import again" May 29, 2017 5.0 Pros It's great tool for overall sales, it's easy to move deals through pipeline and keep track of things. Cons However after exporting whole database (as ill advised by Pipedrive rep), as our seasonal sales doesn't require Pipedrive longer than 3 months a year, I am left with 5 separate files which can't be imported separably and matched in the system. All has to be done manually. Therefore export all your contacts as one rep mentioned through filtering options in the organizations or contacts tab. Review Source DW Dieter W. Director Hospital & Health Care Used the software for: 2+ years ### "Fantastic system" July 13, 2016 5.0 I have enjoyed using Pipedrive for over 2 years now. Having taken the leap to start my own business, Pipedrive was one of the first things I implemented. The features keep coming and the customer service is among the best I have ever experienced! Review Source PA Petri A. CEO Computer Software Used the software for: 2+ years ### "null" December 10, 2016 5.0 Review Source NE Norman E. Chief Commercial Officer Computer Software Used the software for: 1-2 years ### "Very general solution" September 18, 2017 3.0 The system does not integrate with Outlook Calendar(or any other mail/calendar platform), the more we use Pipedrive, the more clear and serious this weakness becomes to us. Pros Easy configuration Handy managerial reports It helps me staying engaged and organized with my prospects. Cons Very difficult to tie with your inventory It does not integrate with Outlook Calendar or any other platform Review Source DL Dawn L. Sales Administration/Executive Assistant Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Pleasantly Surprised!" October 20, 2016 5.0 I am always in awe at how quickly Pipedrive responds to any software questions I have, how they actually LISTEN to what my question/problem is; regardless of how mundane or complex, address it and are fun to work with. They do not make me feel like I am wasting their time, ever. I multi-task heavily at my job and want quick results, so typically when I call I have a "user error" and am quite frustrated, the Pipedrive team quickly defuses the situation and gets me back on track. Pros The versatility and ease of the program! Having shopped around for a CRM for a few months, and enduring many video demonstrations, Pipedrive offers so much more than most of the more expensive programs do and are more user friendly AND softare help is included! It is not a seperate cost or limited. It keeps track of the whole sales process, right down to cost and supply and I can create a report, if it is already not an option, on anything I need. Cons So far I have none. Review Source JN Juan N. Consultant Computer Software Used the software for: 6-12 months ### "Easy to use and accesible everywhere" August 14, 2018 4.0 Pros I really liked the interface and the simplicity of the design, it makes it easy to use and to adapt, our team is happy using this product. Cons At the beginning we were skeptic to pay but at the end it was worth it but still I think it should be a freemium version with less characteristics for everybody to use. Review Source OJ Odeh J. Content writing Information Services Used the software for: 6-12 months ### "The Pipedrive meets every bit of expectation" February 20, 2023 4.0 The Pipedrive is an amazing software. It has a great user interface Pros Pipedrive is not only affordable but has a great user experience. Cons The configuration report can be difficult sometimes, this can be worked on Review Source VR Verified Reviewer Senior PPC Account Manager Used the software for: Less than 6 months ### "Nice platform for sale teams." July 13, 2018 4.0 Easy to manage a full sales team, which results in efficient days. Pros It helps organize a sales team. We were using a smaller platform in the past, but this helped us stay organized. Cons Customer support isn't as helpful as other platforms. It seems like we have to teach them more or less. Review Source MM Mandy M. Communications Specialist Computer Software Used the software for: 6-12 months ### "Intuitive and Flexible" September 11, 2018 5.0 Very useful. Helps keep me organized, and it helps ensure that my manager and I are on the same page with where we are in the prospecting/sales process. It also reveals where the snags are along the way, which I find super helpful. Pros I really like how flexible Pipedrive is and how we can customize it for whatever kind of partnership we're pursuing. We can also customize the pipelines depending on what our milestones/goals are, which is really helpful. We did trials of a few different products before settling on Pipedrive, and I think we definitely chose the right one. Cons There are only a few minor things that are bothersome with the interface. For example, it's overly difficult to make notes on a task that you just completed -- instead it just wants to focus on the next task, and to hell with the one you've completed. Some of the default settings are weird, but mostly it's super helpful. Review Source Raj S. Software Developer Computer Software Used the software for: 6-12 months ### "Easy-to-use CRM software" December 6, 2022 3.0 Pros The user interface is decent and intuitive. Different applications can be integrated with Pipedrive for managing and keeping a track of communication with the leads. Cons The chatbot for resolving customer issues is slow and not much effective It would be helpful if multiple leads could be emailed at once from the application itself. Review Source Response from Pipedrive March 13, 2023 Hi Raj, Thank you very much for your feedback! If there is anything else we can help with, do not hesitate to contact our Support Team. They are here 24/7 for you! YH Yosef H. Recovery Agent Financial Services Used the software for: 6-12 months ### "Great for simple limited tasks" August 28, 2022 4.0 Decent tool but good for basic CRM use. For anything advanced go elsewhere. Pros The coloring and layout allows for a fast pace use, easy to find things. Cons Sync with email works poorly and has many bugs and quirks. Review Source VH Victoria H. Sales Executive Marketing and Advertising Used the software for: 1-2 years ### "Pipedrive Review" November 25, 2019 4.0 Pros I believe the system was overall very easy to use. Cons There were times that it would easily get cluttered and wasn't easy to manage or fix at that time. Review Source AC Arthur C. Consultant Management Consulting Used the software for: 6-12 months ### "Best Contact Manager I've Ever Seen" May 27, 2015 5.0 Pros I don't use nearly all the features built into Pipedrive, but the ones I use are absolutely perfect. It's been so easy to customize just the information I want to keep about my prospects, and I love the built in emailing feature so I have a record of my email conversation, email proposals, and more. I like to do on-screen demos with my prospects, so I simply make a note with the links to pages I'll be showing ahead of time. Five minutes before the phone meeting, I can click the links to prep all the show-and-tell pages, and I've got my research notes all ready to go. Love it. Wouldn't change if you paid me. Cons It has no flagging system for activities where \*I\* get to pick the flags. If it did, I'd key a few important things as \*IMPORTANT\* and leave the rest. As it is, once I get behind on activities, it's a huge stack, and so again and again I just stop using activities. Review Source AB Angelica B. Manager Used the software for: 1-2 years ### "Excellent platform to complete Email Marketing in one step." March 13, 2018 4.0 It has benefited me business as it has helped me grow and connect people with technology. This platform connects with your CRM, blog or e-commerce system. Pros What I like most about Mailigen is that it creates more lasting relationships with your customers, through the automation of email marketing. This tool is very easy to use, since its editor is drag and drop on a template. Review Source BM Ben M. Production Manager Used the software for: 1-2 years ### "I have had a great time using Pipedrive" December 20, 2017 4.0 Pros Quick, easy to use, it connects well to all of my other apps, like my mail box. I really like that I can email directly from Pipedrive, and that it keeps all of my correspondence connected to each client. Cons I had some trouble getting used to using Pipedrive for all communications to and from Clients, but the more I did it the easier it was. Review Source VR Verified Reviewer Partner Specialist Automotive Used the software for: Less than 6 months ### "Effective and inexpensive tool for sales teams" December 19, 2018 4.0 Pros The best part of this software is the price tag. It's also nice how you can build custom sales funnels that is flexible for a variety of different teams. Cons Lack of flexibile. You are forced to create "deals" which aren't neccesarily translatable to every business. Review Source EB Emily B. Project Manager Marketing and Advertising Used the software for: 6-12 months ### "Flexible software, great visuals" June 27, 2017 5.0 We use this software to manage incoming deals every day - adding tasks, contacts, organizations and potential projects. It's easy to visually see where deals are in the sales pipeline, and manage all of the related information. Pros The visuals of where deals are in the pipeline are awesome. I can visually see what deals haven't been contacted in a while, and where the sticking points are. Cons No general "add" button. To add a person, organization, deal, etc. - first I have to click into that tab of the software area, and only THEN can I add a record. Review Source sL suresh L. Project Manager Medical Practice Used the software for: 6-12 months ### "Best CRM software with many latest feature" November 14, 2018 4.0 Pros Complete CRM with all feature for automation. Many third-party marketing automation integrations are possible. Best for the Sales CRM. No addtional charge for API key. Supported in All OS. Cons No major cons in this software. If they may two factor authentication it will be good. Price is slightly high. Review Source KH Kyle H. Sales Manager Computer Software Used the software for: 1-2 years ### "Works great, when it actually is running!" March 24, 2015 4.0 Pros Super easy to use, easy to track notes and activities, and bringing somebody else on to learn and navigate isn't that hard to to. Cons A few things: 1. It seems to be down a lot, which when you are dependent to use pipe for your job, you lose a lot of productivity, no other software that we use for work seems to be down as much as pipe does. 2. I wish some of the changes didn't affect the enterprise wide view, there is a little too much clutter on the deals screen that I need to see working in sales, vs. what our services team uses it for. Wish that could be customized by user 3. Adding deals and participants could be easier, seems like a lot of clicks and opening up to add these, would be nice if it was easier Review Source Richard R. President Financial Services Used the software for: Less than 6 months ### "The Best Of The Best CRM s Has Now Arrived" July 21, 2015 5.0 After working with the 10 So Called Best CRMs on the market we finally were told about Piperdrive by one of our colleagues in the equipment leasing industry. Pipedrive if by far the most user friendly. Is has a dashboard that tells you exactly where you are the money you log on. We recommend to everyone of our agents and fellow association members. This is definitely the finest and most user friendly CRM on the market today and for many years to come. Pros Ease of set-up with no long learning curves. Up and running within 10 - 15 minutes Drag and Drop feature not seen on any other CRM Fast and courteous answers from customer service (you will have very few) Just a pleasure to work with each and every day. Cons Unable to link with autoresponders Review Source Pierre M. CEO Used the software for: ### "Simplest visual online opps management system " January 6, 2015 4.0 If you are trying to track many opportunities from different sources and don't want any to fall through the cracks then this visual online program is the best and simplest I have seen. It has a good CRM function too. I would rate 5 stars if had its own integrated visual calendar. Other wishes: preset/repeatable task lists for each opportunity stage; time and user stamp when you open an existing activity, and a separate visual tracker like the deals for service/cases activities. Finally, a solution for accidental data delete or accounting of data integrity for larger offices. Review Source VO Vincent O. Engineering Construction Used the software for: 6-12 months ### "Fantastic Customer Relationship Management Device" March 7, 2019 4.0 Pros My experience withe the sales pipeline was very great. All small and medium sales organizations should adopt this software. Cons The cost of the product is a little high for very young companies to adopt the the good services of the software. I would be grateful if it can be reviewed a little downward. Review Source IQ Imaad Q. Business Development Specialist Staffing and Recruiting Used the software for: 6-12 months ### "Pipedrive tool" February 13, 2023 5.0 Pros The way tool has been designed. It's very user friendly and keeps the data secure. Cons Sometimes it becomes difficult to understand all the features. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.