# Page 64 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 64 - Is Pipedrive the right CRM solution for you? Explore 3050 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3050) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 64 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1576-1600 of 3050 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RH Roland H. CEO Marketing and Advertising Used the software for: 2+ years ### "Best choice" November 16, 2016 4.0 It is very easy to handle Pipe drive. For me it is a very good tool to manage the customer relationship. It is also easy to check in a quick way the turnover situation. I\`m very happy with Pipe drive. Thanks a lot!! Review Source Andrzej M. Performance Marketing Specialist Telecommunications Used the software for: 6-12 months ### "We use it mostly as a manual funnel - it's harder for us to automate it" November 14, 2018 4.0 Pros Clean and simple UI, broad set of reports with export options for further analysis (which I use weekly) Cons At some point it's hard to maintain or automate. Some things just get buried into deal details and are hard to retrieve quickly and easily. Review Source GC Gabriela C. Marketing Used the software for: 1-2 years ### "Pipedrive is a LIFESAVER" May 9, 2018 4.0 Pros I love the pipeline, the ease of use, the ability to easily transfer the contacts to several different platforms. Cons Only having one line for a full name... this complicates things when exporting because it will jumble anyone with a middle initial, prefix, suffix, or hyphenated last name when moving into an excel sheet. Review Source SF Simon F. CEO Management Consulting Used the software for: 1-2 years ### "Simple to use and easy to see progress" December 20, 2017 5.0 This is a great tool for a little business like our. Intuitive and fun to use. Pros Pipedrive is a great way to track sales progress. The simple interface is great and the process of moving deals through the pipeline is rather addictive. Adding colleagues is easy and makes the process of sharing information about sales prospects seamless. Review Source VR Verified Reviewer SEO Internet Used the software for: Less than 6 months ### "Good to control sales pipelines" July 17, 2018 5.0 Pros It's very simple and intuitive, it helps you control the sales pipelines, contacts, follow ups, the status of negotiations and so on. Cons The reporting side wasn't that good, and we didn't have a clear overall picture. Maybe they changed it now. Review Source VR Verified Reviewer Consultant Online Media Used the software for: 6-12 months ### "A good visual tool for sales tracking" August 30, 2018 5.0 Pros I used pipedrive for a sales related project. Useful when you have big clients to keep visual track of what is going on Cons The software makes sense when the type of customer is not particular large, but that per se is not a fault of the program Review Source KG Kyle G. Owner Retail Used the software for: 6-12 months ### "Solid CRM That Handles Customer Data Efficiently" December 28, 2018 4.0 Pros This is one CRM that I would highly recommend to anyone who's looking for one that's easy to use and understand. It's not problematic when it comes to integrating it with other sales tools. Cons The software doesn't allow me to set goals to track individual sales rep's productivity Review Source GV Gerardo V. Director Controlling Construction Used the software for: Less than 6 months ### "Great software for the price, target company-size, missing things you can easily live without" December 20, 2017 4.0 Pros Multi-company. Love the feature. I am a \[serial\] entrepreneur and at least three of my companies now use PD! One of them, a 9-year old tech company switched from Salesforce. Really. And not missing any features. Newer, smaller companies, just handle everything very very fast. Dashboard is quick an easy to read. Pipes, users, integration with google (mail, contacts, Drive), integration with Asana, documents repository related to the opportunity! Nothing else to ask for. Small to medium companies or sales groups will find a great sales tool. Nice app too. Cons Very few for what I need. Maybe better contact sync. Approval proceses maybe also. View-only (cheaper) executive, non-sales users would be nice. Or automatic sending a sales report periodically to a group of emails... But those are perks. No CONS really... Review Source KD Kimberly D. Sales Associate Marketing and Advertising Used the software for: 6-12 months ### "Great way to stay organized!" December 20, 2017 4.0 My work productivity and sales have significantly increased since I started using Pipedrive! I really don't know how I ever did my job without it. Pros There are so many ways to customize the settings to what works best for you. The reminders are really helpful! Cons It can be difficult and tedious when adding new contacts to a company or a deal. Sometimes they aren't added to the right place and you have to backtrack to change settings. It can also be frustrating when switching the main "person" in a deal. Review Source Sharon B. Independent Business Owner Hospital & Health Care Used the software for: Less than 6 months ### "Amazing CRM Tool" March 20, 2019 5.0 Pros This works almost like a diary, scheduler, statistical report and is extremely effective. The support team is awesome and communicates quickly. The tutorials walk you through and takes the guess work out of what you are doing. The fact that you can personalize your dashboard is a plus. Love the that templates integrate with other software. An Invaluable tool. The follow-up is excellent. These folk don't leave you hanging out there. Cons I have not noted any cons in using this software. Any questions that I have had have been answered quickly. The follow up is almost unbelievable. Review Source MK Mike K. Growth Marketer Marketing and Advertising Used the software for: 1-2 years ### "Simple and powerful CRM" August 23, 2018 5.0 Pros Pipedrive helps me managing the contact information of my client. It's great when you can handle everything from one place, without having to switch between your email and others applications. Cons There's nothing really bad about Pipedrive. I'm upset that there's no possibility to contact customer support via chat. Review Source DS DIVALDO S. Sales Executive Oil & Energy Used the software for: 6-12 months ### " Full satisfaction in conducting business" December 20, 2017 5.0 I recommend this tool for everyone who needs to organize their business, prospects and business management Pros Full satisfaction in conducting business Pipedrive assists me in the whole process in negotiating with the client. Making the reminders and guiding me in relation to the closing of the business. Today I do not know how to organize my business without the help of Pipedrive Cons Gadgats (app) could be free, since the app is already paid. I found some in the system and I wanted to use it. Review Source VR Verified Reviewer Manager Computer Software Used the software for: Less than 6 months ### "One of the much better CRMs available" December 29, 2018 5.0 Pros Pipedrive is great. We spent a lot of time looking for the most efficient CRM system we could find and this is it. We were still using spreadsheets for a lot of our data tracking. Freedom in formatting and a simple interface were the primary pieces of functionality that we liked most. We were also looking for customized web forms as we needed to collect leads for one of our courses. Creating multiple pipelines really streamlined our process. Cons Better parity between the web and mobile app for consistency. Improvement with email syncing we found to be something that was lacking, but we've been able to work around it. Review Source Manjur A. Partner Financial Services Used the software for: 6-12 months ### "Great for early adopters of CRM Tool" May 11, 2018 4.0 Pros Its neat and clean UI is big plus, Easy import functionality, This is perfect for solo entrepreneurs and small teams. Cons Form building could have been better, Automatically assignment of emails to deals in the system can be great feature. Review Source KK Krista K. Business Development Manager Information Technology and Services Used the software for: 6-12 months ### "Pipedrive is functional and user friendly" September 19, 2018 4.0 Overall, pipedrive is very useful and user friendly. Training can be done quickly for new staff who are not familiar with pipedrive or other similar softwares. Pros \- User friendly with a simple platform - Easily search, assign, and add notes or events to leads - Easily move leads between categories based upon lead warmth - Events (calls, meetings, etc) can easily be sent and shared between potential clients as well as colleagues Cons There are other products out there with more in depth search capabilities Review Source NH Neha H. Business analysis Computer Software Used the software for: 6-12 months ### "Review " June 13, 2017 3.0 Pros Base CRM is the web and mobile-based customer relationship management (CRM) application that allows B2B and B2C sales professionals to manage sales, track leads and engage proactively with customers from anywhere. Base CRM features a standalone sales automation module with options for integrated channel management and web self-service capabilities. Cons Pricing seems a little steep for my company, could do with a little more friendly GUI apart from these works fine Review Source GS Gregory S. Technical Sales Biotechnology Used the software for: 2+ years ### "Simply the easiest CRM I have ever used" January 11, 2019 5.0 it has transformed our business Pros easy to use, functional. email integration, web based so access for anywhere Cons Don't get the celebration gif every time you win a deal Review Source AP Adam P. Business Development Real Estate Used the software for: 1-2 years ### "Very Customizable" December 20, 2017 5.0 Pros Easy to use and setup just the way you want. Progression based system helps to "keep your eye on the prize". Love that the mail section shows when your message has been opened. Cons Notes section could be improved. Sometimes an email thread won't attached to a "deal" correctly and will need to be manually linked. Review Source ER Edgar R. Director of Marketing Computer Software Used the software for: 2+ years ### "Pipedrive: the perfect balance for productivity" March 23, 2016 5.0 Pros Pipedrive is the best CRM service that I have used....just the right features to let you be productive without the hassle of learning thousands of features that you will never use, but procrastinate with. Cons Referral program, I think that you should offer something more flexible that could probably transform in money that we can collect via Paypal Review Source VR Verified Reviewer Web Account Manager Used the software for: Less than 6 months ### "Does the job" June 15, 2018 4.0 Pros I tried this CRM during a few months. It does the job I would say. Efficient and pretty easy to use. Funny design Cons It does look like lots of other CRM. I expected something different when I checked at their website before using it Review Source RH Russell H. Sales Manager Management Consulting Used the software for: 1-2 years ### "Modern, easy to use, incredible interface" March 22, 2016 5.0 Pros PipeDrive has become an indispensable asset for our business development team. Entering an opportunity takes just a minute or two (compared to nearly 10-15 minutes for our old CRM tool). The interface is so user-friendly that even the least technology savvy salesperson can use it with ease. It has vastly increased our productivity, and we have much better visibility into our sales data. Plus, it is simple to customize and can be easily adapted to fit your sales stages. My favorite thing is the wide array if integrations with cloud services such as Office 365, Zapier, Mailchimp, and FlowXO. Cons I have no complaints, and I have not heard of any significant problems from any of our users. Review Source Ryan H. Automotive Used the software for: Less than 6 months ### "Cracking system" June 15, 2017 5.0 Great, cost effective and efficient system. Love it as do my staff. SImple to use, logical all in one. DIrect email and drip feed campaigns would make it better but I understand thats not what they are trying to be. Pros Value, intuitive, easy to use Cons doesn't offer direct email and Ai Review Source Dasha K. Marketing Manager Telecommunications Used the software for: Less than 6 months ### "Great software for sales!" January 17, 2018 5.0 Pros The look and feel of Pipedrive is very modern with a great layout. Easy to use and keeps sales processes up to date. Cons It is very sales-centric. There are better alternatives for non sales people. Otherwise nothing negative to say. Review Source Arthur C. Marketing and Advertising Used the software for: ### "Pipedrive works." October 7, 2014 5.0 I've tested a number of CRM systems, and frankly many of them are good ... ... BUT ... the pipeline view is the best organizing view in my opinion, the selection and quick modification of contacts and events, and the clarity of the user interface ... For me, Pipeline wins. With others, I used them ... sometimes. Pipedrive, I use every day. Pros Pipeline view All settings in one place, except 'view modifications' on the appropriate page Quick entry of contacts, events, deals Affordable price Review Source AG Andrew G. Director of Sales Computer Software Used the software for: Less than 6 months ### "Visual Pipeline - That's about it" March 15, 2018 3.0 Pipedrive wants to offer an easy to use pipeline management system. If you ONLY want to have a visual of where your deals are in the pipeline, then this may work. Scheduling and completing tasks is burdensome at best and the reporting feature is very weak. Not intuitive to use, even coming from a supposedly more complex CRM (IE Salesforce, which we switched to). Pros Visual pipeline with click and drop features. Doesn't require much information to create deal, account, contact etc. (More on this to follow) Cons Pipedrive lacks basic reporting features. You cannot run accurate reports on activity or metrics. Managing email and call activity is a chore, since you have to manually complete a task in PD for it to "count". Even then some of the activities and notes do not show in reports. No way to get a clear picture of pipeline by stage, unless you count every stage as 100% chance of close. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.