# Page 66 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 66 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 66 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1626-1650 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jake M. Used the software for: ### "Very fussy about UI and organization / productivity. PipeDrive wins. " March 24, 2017 4.0 I needed to organize a moderate amount of data in tandem with others, but can get overwhelmed by an overly complex interface, or frustrated with an uninspired one. I came to PipeDrive after losing a designer of a custom database and resigning myself to something off the shelf. I would not have appreciated just how well-reasoned PipeDrive is until I had tried to build something better myself. There are added options that would better suit my particular use, but PipeDrive itself is top notch and a joy to use. Review Source VR Verified Reviewer Marketing Automation Consultant Information Technology and Services Used the software for: 6-12 months ### "Don´t miss a sales opportunity" January 8, 2019 4.0 Pros Nice contact integration with gmail. Ease to use, don´t get lose among prospects and potencials customers. Perfect for sales teams. Cons Few customization possibilities and user permissions and actions options. Filtering results are a little confusing Review Source DS Duran S. Student Higher Education Used the software for: 6-12 months ### "It speeds up day to day business" May 9, 2018 4.0 Pros It's allowed my team to focus on actual work more than interfacing with customers. It is so user friendly that training takes a few minutes Cons It does everything you need except the pricing is very expensive for a company that is relatively small Review Source QU Quentin U. AE Information Technology and Services Used the software for: Less than 6 months ### "Best CRM for small teams" November 13, 2022 5.0 Pros It's intuitive and you can easily set up everything on the platform. No need to have a salesops in your team to manage your CRM (like with Salesforce). Cons None, maybe analytics could be more detailed and customizable. Review Source Response from Pipedrive March 10, 2023 Hi Quentin! Thank you for your feedback! We will make sure to forward it to our dedicated teams. If you need any help, please reach out to our Support Team. They will be happy to help! LF Ledda F. Sales/Consultant Used the software for: 1-2 years ### "Really help me to be organized." December 20, 2017 5.0 I highly recommended 100%. Is a very good tool to be organized and to accomplished your goals. Pros Help me keep in track, reminds me my appts. Help me accomplished my goals. Tells me how much I am selling per month. Keep track of my customers. When is my highest production and my lowest and on what product. Review Source RG Radosław G. COO Information Technology and Services Used the software for: 1-2 years ### "Great Sales CRM" December 17, 2022 5.0 It's really great and i can honestly recommend it to others/ Pros There is a lot of different features and it allows to do more advanced things around sales process. Pipedrive also allows to integrate it with other cool tools. Cons It takes a little bit to get know that software and feel comfortable about using it. Review Source CC Chitrangna C. Product Manager 1 Telecommunications Used the software for: 6-12 months ### "Pipedrive to generate leads in your marketing blogs" February 13, 2023 5.0 Great experience, useful for marketing team Pros Ease of workflow, can decide which emails to get notifications, easy to integrate Cons UI can be a bit more simpler, would be easy. Review Source VR Verified Reviewer COO Marketing and Advertising Used the software for: Less than 6 months ### "Melhor CRM do mercado" May 25, 2023 5.0 Pros Ferramenta com ótimas funcionalidades e que agrega emails do fluxo comercial com emails de newsletter (campaigns) Cons O valor do Campaigns poderia ser menor, dado que já é paga a mensalidade padrão para o CRM Review Source CM Christoph M. Sales Manager Computer Software Used the software for: 1-2 years ### "Great and easy to use" December 20, 2017 5.0 Great tool. Pros Has exactly the functions I need. Very easy to use. No functions which distract from the essentials. Cons Some functions, e.g editing values in the table view sometimes is a little messy. At least in the browser which I use. Might work better with others, but I haven't tried! Review Source DD David D. Patient Services Real Estate Used the software for: 6-12 months ### "Thank you Pipedrive!!" April 11, 2018 4.0 Pros This has been a time saver for me!! As a realtor, nothing is more important that keeping up with my clients. Great app!! Cons Not a ton of cons. Simple to use, and not complicated. This is an app I will continue to use, and recommend to others. Review Source MA Manuela A. Country Manager @ Nutrium Medical Practice Used the software for: 6-12 months ### "I can keep all my clients' information in one place" May 25, 2018 5.0 Pros Easy to use, sync with my colleagues, schedule as many activities as needed, ability to manage all my different types of clients Cons The overall design could be nicer to work with - it does not affect features though Nothing else bad to report Review Source AS Anna S. Head of Partner Network Development Used the software for: 2+ years ### "Absolutly friendly CRM" December 20, 2017 5.0 Pros Easy for user. Friendly interface. Helpful items inside. The best CRM for me. I suppose to recommend it to my colleagues. Review Source David S. J. Regional Sales Manager Used the software for: ### "A great CRM that works for you" February 17, 2015 5.0 Having experience with both Commence and SalesForce, I was looking for a system that was lighter on the input. While working with canvas sale or any other type of sale for that matter, it can be difficult at times to share your attention between your customer and the CRM. Pipedrive offers you an easy and intuitive CRM with more time for your sales tasks while sampling ample data for your sales team to work on. Pros Multi platform - great while on the road. I like the map view especially. Review Source IO Ines O. Sales director Information Technology and Services Used the software for: 6-12 months ### "User friendly, simple" December 13, 2016 4.0 We used Pipedrive at the beginning of our sales journey and were very happy with it, as it is user-friendly with a very nice interface and it was also good value for money. Currently, we moved to another CRM, because our sales process became more complex and the team got bigger, so Pipedrive started to miss many functionalities that were important to us. I would recommend it to everyone needing a simple cost effective solution at the begging of their journey. Pros User-friendly, nice interface, simple adjustments Cons Missing functionalities Review Source SB Shane B. Managing Director Banking Used the software for: 1-2 years ### "The best sales pipeline management tool.... hands down!" December 21, 2017 5.0 I have tried many different software programs to manage my sales pipeline and none of them have been as easy as Pipedrive. Pros \- Very easy to use - Intuitive design - Comprehensive reporting - Visual dashboard - Activity reminders - The essential integrations you need to run your business.. -... everything Review Source JW Joel W. Sales Director Information Technology and Services Used the software for: 1-2 years ### "Perfect for a startup that doesn't need all the bells and whistles" January 8, 2019 4.0 Pros This has to be the easiest CRM to setup and use. It is very functional and I did really enjoy the colour coding system. So you clearly know what needed to be done that day by the Green button, red was outstanding etc. Cons Not sure if it was just the level of access we paid for but the reporting features were definitely lack luster and it was hard to manage the sales team with a huge gap in data. It doesn't have a ton of customization which I was used to with SFDC. Review Source JG Jason G. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Simply the best!" May 27, 2018 4.0 Pros Pipedrive has all the essential features and functionalities you would expect from a solution like this. Very comprehensive. Cons Some glitches keep making the site to go unresponsive and this has resulted in data loss for me several times. Review Source NW Niklas W. Sales Manager Management Consulting Used the software for: 2+ years ### "Perfect tool for a salesteam." March 23, 2016 4.5 Pros The product is simple to use and still has all the features needed. Good mobile apps and Zapier integrations that we use. Have used this in tow different companies and always recommend it to others. Have tried other options like Salesforce etc. None have come even close to Pipedrive. The Pipedrive has also a great humor that you can see in their videos and update explanations. Cons There are still things to improve. But they are minor things, and Pipedrive is doing positive changes with and good pace. Review Source LS Leo S. CEO Used the software for: ### "Game Changing for Our Non-Sales Organization" May 10, 2016 5.0 We reviewed all major CRM options including SalesForce when choosing what to use at startup our oil and gas firm. PipeDrive blew everything else out of the water on both an absolute and a cost-adjusted basis. As a new firm looking for transactions, we are actively sourcing and originating investment opportunities in oil and gas assets. PipeDrive allows us to keep track of every deal as it moves through our pipeline, every counter party interaction we have and every organizational initiative we are deploying. This tool is not only for sales-focused organizations. It works wonders for companies that are simply looking to keep track of their relationships and projects. On areas for improvement, we have made several suggestions for very simple improvements to the customer service team and, while they have acknowledged that the suggestions would be helpful, they have taken no action. The suggestions include the ability to tag multiple deals and people on an event/interaction/update and the ability to generate e-mails to specific people for a particular update (as opposed to the whole team of followers). I imagine these are relatively easy fixes but my suggestions have not been listened to. Overall, amazing product at a great price. Review Source VR Verified Reviewer Lawyer Legal Services Used the software for: Less than 6 months ### "Kanban for Sales" November 22, 2019 5.0 Pipedrive is a sales kanban on steroids. It was very helpful not only for the sales team to track their leads but also for other members like me who need visibility on who the company is working with at any given time. Pros I am not a salesperson but my work requires me to check on my client Pipeline account at least every week. That said, I like how Pipedrive is user-friendly. It took less than an hour for the BD Lead to walk me through the features of the app. Cons One limitation of Pipedrive is limited customization. The team was, however, able to find a way to work around this limitation. Review Source VR Verified Reviewer Business Development Computer Software Used the software for: Less than 6 months ### "Simple CRM with limited features" March 27, 2019 5.0 Pros friendly Customer support available all time. Cons Can't handle recurring subscriptions, goals for each product and I don't know how to use workflow automation while no ready template not available. Review Source NS Nikki S. Sales manager Building Materials Used the software for: 6-12 months ### "Really pleased I choose Pipedrive. irs super easy to and very fairly priced" March 21, 2017 5.0 I just wanted a database to log all off my calls and customers. I didn't want a lot of fuss just what I needed and after much searching I chose pipe drive it's simple to use, hold all my customer info and emails sent. Rather than having a lot of complex things I don't need it gives me what I need. Pros E mail log All info stored Cons I would like more than just loose or win I would like to be able to have a category for those that are going to take up to a year to win so I don't forget them Review Source MC Matt C. Head of Business and Partnership Growth Oil & Energy Used the software for: 1-2 years ### "Simple enough to actually get sales employees to use it." June 10, 2017 4.0 A useable CRM that doesn't take more effort than it's worth. Pros Simple, not cluttered. The pipeline to is an effective way to quickly track progress of deals. I recommend highly over cluttered systems like Salesforce. Cons Takes awhile to figure out setup. The setup is easy once you understand the flow of the system. Reports could be formatted better and the email link tool doesn't seem to add to activity stats. Would love more integrations. Review Source BS Brad S. Sales Used the software for: 1-2 years ### "Didn't have all the features we needed" August 1, 2018 3.0 Pros The company could track some items and use it for reminders but a lot of our apps wouldn't work with the program. Cons We couldn't incorporate the phone system to record calls for internal use and had problems adding the email list and be able to keep track of everything. Review Source Konstantinos P. External Market Researcher (part-time) Telecommunications Used the software for: I used a free trial ### "CRM is not the same anymore" September 22, 2015 5.0 When we started Housing Anywhere our CRM information and all the sales related information. were kept into Excel files. Taking also into account that our personnel was part time in the very start and constantly changing we had to do something to change this. Pipedrive was a real solution coming from heaven. Simplicity and features that make your work easier and much more organised are the components that make Pipedrive a great app. We can now review all the info about our sales persons and putting our focus on the most important issues and clients. Also the mobile app is really good. Not to mention the integration of contact with Mailchimp. Pros Very good pipeline and clear organization of contacts Cons Nothing I found so far Review Source Talk to a Capterra advisor for free and get results within 15 minutes.