# Page 67 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 67 - Is Pipedrive the right CRM solution for you? Explore 3050 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3050) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 67 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1651-1675 of 3050 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NW Niklas W. Sales Manager Management Consulting Used the software for: 2+ years ### "Perfect tool for a salesteam." March 23, 2016 4.5 Pros The product is simple to use and still has all the features needed. Good mobile apps and Zapier integrations that we use. Have used this in tow different companies and always recommend it to others. Have tried other options like Salesforce etc. None have come even close to Pipedrive. The Pipedrive has also a great humor that you can see in their videos and update explanations. Cons There are still things to improve. But they are minor things, and Pipedrive is doing positive changes with and good pace. Review Source LS Leo S. CEO Used the software for: ### "Game Changing for Our Non-Sales Organization" May 10, 2016 5.0 We reviewed all major CRM options including SalesForce when choosing what to use at startup our oil and gas firm. PipeDrive blew everything else out of the water on both an absolute and a cost-adjusted basis. As a new firm looking for transactions, we are actively sourcing and originating investment opportunities in oil and gas assets. PipeDrive allows us to keep track of every deal as it moves through our pipeline, every counter party interaction we have and every organizational initiative we are deploying. This tool is not only for sales-focused organizations. It works wonders for companies that are simply looking to keep track of their relationships and projects. On areas for improvement, we have made several suggestions for very simple improvements to the customer service team and, while they have acknowledged that the suggestions would be helpful, they have taken no action. The suggestions include the ability to tag multiple deals and people on an event/interaction/update and the ability to generate e-mails to specific people for a particular update (as opposed to the whole team of followers). I imagine these are relatively easy fixes but my suggestions have not been listened to. Overall, amazing product at a great price. Review Source VR Verified Reviewer Lawyer Legal Services Used the software for: Less than 6 months ### "Kanban for Sales" November 22, 2019 5.0 Pipedrive is a sales kanban on steroids. It was very helpful not only for the sales team to track their leads but also for other members like me who need visibility on who the company is working with at any given time. Pros I am not a salesperson but my work requires me to check on my client Pipeline account at least every week. That said, I like how Pipedrive is user-friendly. It took less than an hour for the BD Lead to walk me through the features of the app. Cons One limitation of Pipedrive is limited customization. The team was, however, able to find a way to work around this limitation. Review Source VR Verified Reviewer Business Development Computer Software Used the software for: Less than 6 months ### "Simple CRM with limited features" March 27, 2019 5.0 Pros friendly Customer support available all time. Cons Can't handle recurring subscriptions, goals for each product and I don't know how to use workflow automation while no ready template not available. Review Source NS Nikki S. Sales manager Building Materials Used the software for: 6-12 months ### "Really pleased I choose Pipedrive. irs super easy to and very fairly priced" March 21, 2017 5.0 I just wanted a database to log all off my calls and customers. I didn't want a lot of fuss just what I needed and after much searching I chose pipe drive it's simple to use, hold all my customer info and emails sent. Rather than having a lot of complex things I don't need it gives me what I need. Pros E mail log All info stored Cons I would like more than just loose or win I would like to be able to have a category for those that are going to take up to a year to win so I don't forget them Review Source MC Matt C. Head of Business and Partnership Growth Oil & Energy Used the software for: 1-2 years ### "Simple enough to actually get sales employees to use it." June 10, 2017 4.0 A useable CRM that doesn't take more effort than it's worth. Pros Simple, not cluttered. The pipeline to is an effective way to quickly track progress of deals. I recommend highly over cluttered systems like Salesforce. Cons Takes awhile to figure out setup. The setup is easy once you understand the flow of the system. Reports could be formatted better and the email link tool doesn't seem to add to activity stats. Would love more integrations. Review Source BS Brad S. Sales Used the software for: 1-2 years ### "Didn't have all the features we needed" August 1, 2018 3.0 Pros The company could track some items and use it for reminders but a lot of our apps wouldn't work with the program. Cons We couldn't incorporate the phone system to record calls for internal use and had problems adding the email list and be able to keep track of everything. Review Source Konstantinos P. External Market Researcher (part-time) Telecommunications Used the software for: I used a free trial ### "CRM is not the same anymore" September 22, 2015 5.0 When we started Housing Anywhere our CRM information and all the sales related information. were kept into Excel files. Taking also into account that our personnel was part time in the very start and constantly changing we had to do something to change this. Pipedrive was a real solution coming from heaven. Simplicity and features that make your work easier and much more organised are the components that make Pipedrive a great app. We can now review all the info about our sales persons and putting our focus on the most important issues and clients. Also the mobile app is really good. Not to mention the integration of contact with Mailchimp. Pros Very good pipeline and clear organization of contacts Cons Nothing I found so far Review Source VR Verified Reviewer Owner/ Operator Used the software for: Less than 6 months ### "Great alternative to Salesforce" July 16, 2018 5.0 Pros I've just started using Pipedrive, as a competitor to Salesforce. I love the data & analytics available within Pipedrive, specifically the ability to see when in the pipeline deals are being lost and assigning a reason to why. The features it comes with at the Gold level are tremendous considering the price, especially when compared to other softwares, such as Salesforce. Cons It is missing some of the features that we love about Salesforce and we are concerned with outgrowing this software, but for now its a great fit for our needs. Review Source Peter M. Independent representative Used the software for: ### "Easy to use, both on the web and with an app, straightforward, aimed to push towards closing." April 29, 2016 5.0 The graphics interface is very clean and it's really user-friendly. I like very much that it makes you to plan a next activity for each deal. After you mark it as done it automatically opens new task edit box. This task management I like very much. Also that it is connected to my google calendar, so even you edit it in Pipedrive, it changes on google too. The only thing I miss is a MLM feature, where I could be "connected" to my downline and see reports of the whole structure "under" me. Review Source EM Evan M. pre-need sales specialist Retail Used the software for: Less than 6 months ### "I went from being a skeptic due to my inexperience with Pipedrive to greatly valuing it" May 16, 2017 5.0 I see the benefit of using software to help schedule my day. In sales, I simply cannot remember all the conversations I have with people, along with the details I need to track with each funeral arrangement. But with this CRM, I can put it in the system and forget it. the program will help me recall what I need, when I need it. Pros At a glance, I can see what needs immediate attention and what is not as urgent. It helps put my mind at ease and I feel like I have control of the many pieces of information that come at me, since pipedrive is a means to keep track of names, dates, events, etc. I know I will receive reminders for activities coming up with all the information I put in so as to be able to keep pace with the many people I meet throughout the day. As well, the immediate response to my questions is very helpful and reassuring. Review Source Jordan R. Co-Founder Computer Software Used the software for: I used a free trial ### "Good software" October 23, 2019 5.0 Great tool! Excited for a future use-case that will warrant full use of it. Pros Pipedrive was something we did a free trial on when we were focused on building our inside sales team. Was really intuitive, I really liked it. A lot. Honestly we'll probably go back to them eventually. Hubspot's free version just suffices for the time-being. Cons It didn't have as generous of a "free" tier as Hubspot does. But that isn't necessarily a bad thing, per-say. In our early stages, we just haven't been able to justify switching. But I do like it better than Hubspot. Review Source AS Alejandro S. Business Analyst Banking Used the software for: 1-2 years ### "Great value for money" July 2, 2018 4.0 Pros Really easy to use and setup. There's a lot of flexibility and importing/exporting info is really good. It's a great value CRM Cons There aren't as many features as other CRMs. The developer tools aren't as powerful as they should be, the API is quite hard to work with. Review Source VR Verified Reviewer CMO Computer Software Used the software for: 1-2 years ### "Lightweight CRM app for small team" June 16, 2017 5.0 Pros Pipedrive is very intuitive and easy to use. This app has been used by our customer success specialists and they love it. I especially like the graphic visualization of the particular phases of the sales process. Cons We've been trying to set ups several separate instances and switching between them was a pain. I am not sure how this app will scale and work out for the larger teams. Review Source CB Clayton B. Principal Management Consulting Used the software for: 6-12 months ### "I needed a CRM tool that I could quickly get up and running. Pipedrive met the need versus others." April 16, 2018 4.0 Pros For my work I need to track activity across multiple clients and often positioning their solutions to the same end using client. Pipedrive is great for this need. You can build pipelines in this exact way. The tool is also very easy to use, easy to track your progress, and easily aligns with my email, calendar, and contacts. Lastly, when you have a question their support team is right on it and they follow up. Review Source Brett B. Director Construction Used the software for: Less than 6 months ### "Great sales tool" September 18, 2018 5.0 Overall a great experience. A very effective visual tool for managing the sales pipe. Pros Ease of use and features specific to sales needs. Cons The Caller ID function on app not working & inability to print reports. Review Source Caitlin D. Founder Marketing and Advertising Used the software for: 1-2 years ### "Great product, but pricey" August 9, 2019 5.0 Pros Pipedrive is a visual, intuitive platform for tracking leads for teams of all sizes. I can see how it would be a great option for a larger organization, but for a one-man shop, I didn't need all of the features, but it was great to have them as an option! Cons Pipedrive was pricier than I was hoping to spend, but again, for a larger organization it would probably be within budget. Review Source aoO andres olaya O. Realtor Real Estate Used the software for: 6-12 months ### "PipeDrive Review" February 21, 2017 5.0 Great tool, for keeping track of all contacts! Easy to use, customize, and use all the features. It's a great tool for keeping every data point organized!!! Would high recommend it based on "easy to use". Love it, keeps me pipeline nice and organized. Pros Easy to use, customize, and use all the features. It's a great tool for keeping every data point organized!!! Would high recommend it based on "easy to use". Love it, keeps me pipeline nice and organized. Cons None really! Review Source MO Melissa O. Operations Manager Computer Software Used the software for: 6-12 months ### "Super Efficient!" May 10, 2019 5.0 Pros Ease of use, you can store so much information in one place. I also like how you add more functionality monthly. Cons I wish there was more automation rules. Sending emails to clients with personalised changes would be great. Review Source AB Andrew B. MD Used the software for: 6-12 months ### "Good visual Crm easy to understand and read " May 7, 2018 5.0 Pros The price point for the entry level is good and allows for ease of use and email storage through CC Cons The Gold level is the better package for the email import but isn't worth the extra money for the additional features Review Source Elbert A. Purchasing Manager Glass, Ceramics & Concrete Used the software for: Less than 6 months ### "Very helpfull CRM-system" November 14, 2018 5.0 During entering Pipedrive, I always see an optimized overview of your sales process first Pros It helps to focus under the main bussines processes such as sales Cons Don\`t find any weak points of this CRM-system Review Source EL Emmanueliza L. Senior Product Assistant Retail Used the software for: 1-2 years ### "Reliable app to use" December 8, 2018 5.0 Pros Pipedrive is our software that are using in the company and I must say that this is really helping the industry in terms of sales tracking and everything. Cons Not really easy to use platform. You need to have a minimal training to get along with it. Review Source SK Sabine K. Head of BizDev Financial Services Used the software for: 6-12 months ### "Great crm system, perfectly meets our requirements (small organization)" December 22, 2017 5.0 best recommondations Pros usability, customer support (so nice and quick!!), clear arrangement within the features. Feedback from my team: Yay it´s fun using it, although usually it´s annoying to use new tools - so best feedback ever. Cons E-Mail function only with the expensive version available, although it needs most of the time to send Mails in BCC into pipedrive. The bigger invoice amount still doesn´t feel fair. Review Source LC Lisa C. Trainer Used the software for: 1-2 years ### "Over all a good CRM" July 25, 2018 4.0 Pros Love the columns and ability to customize the fields and the drag and drop function for the contact fields Cons No way to link emails aside from cut and pasting the emails in pipedrive. scheduling FU gets a little confusing as well and things do get lost. Review Source PR Philip R. Senior Project Manager Architecture & Planning Used the software for: 1-2 years ### "No more Excel spreadsheets" November 16, 2016 4.0 Marketing needs to be collaborative effort. We each need to see what we are chasing and what that revenue stream is going to be. Ease of access, full transparency, data extraction all within instant reach from my computer, I pad or cell phone. Pros Access, and ease of use Cons Not easily adapted to professional service Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.