# Page 71 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 71 - Is Pipedrive the right CRM solution for you? Explore 3050 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3050) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 71 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1751-1775 of 3050 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GD Guillermo D. Account Manager Construction Used the software for: 6-12 months ### "best admin tool so far, if you still using a note book to keep track of your clients consider yourself as old as the trees your killing by using a notebook " December 20, 2017 5.0 Love it! will recommend this tool to anyone stuck in the old excel spreadsheet Era. time management its great also. Pros the Database is amazing, easy to track previous customer history, keep everything clean regarding the data input Cons it should be a mobile version equally easy and intuitive as the PC version. small pop up windows alert when you have an activity scheduled at a certain time Review Source NK Nathan K. Da Boss Hospital & Health Care Used the software for: 6-12 months ### "Pipedrive changed the way we do things" September 14, 2018 5.0 Very happy with the way I can see what the whole team is up to. Cheaper also than most CRMs and perfect for a small business. Pros Pipedrive is our sales dashboard for our whole company. Its a visual display, very customisable and keeps us all on the same page. Cons No cons, it integrates with Proposable and email and works like a dream. Actually sometimes lt's a little slow to sync with email. Review Source JH Josh H. Owner Computer Software Used the software for: Less than 6 months ### "All Hail the Pipe" January 24, 2017 5.0 I've used a lot of CRMs in my day, and PD takes the care 100% as far as sales boys and girls are concerned, the day to day ops of being a running and gunning sales person no one makes it easier than the almighty PD Pros Super smooth, you can do a lot on one screen whereas other CRMs you need to do a lot of clicking and move through a lot of screens to do stuff, PD is simple and to the point Cons Not much left to be desired they pretty much do it all BUT exporting data is not always so friendly and when you have a significant need and ask them for it a lot of the times they hit you with "we will let the developers know" which is kinda their way of telling you to piss off which is excellent cause, for the most part, I love love love everything about them Review Source IC Igor C. Sales Manager Computer Software Used the software for: Less than 6 months ### "Very easy to set up and start working with" October 24, 2016 5.0 I have tested quite a few sales CRMs when we were first deciding with which to proceed and none came close to Pipedrive when it came to the simplicity and usage intuitiveness. While it may be not as feature-rich as some big names in the market, it is a relatively new product which surely will grow and expand on the offered features list. We have had zero issues with the system so far and I hope Pipedrive team will strive to further improve on this already great product. Pros Simplicity of use, essential core features all work flawlessly, plenty of 3rd party integrations and the list is growing, lightweight interface which is easy to get around, easy and efficient import and export Cons Search function might glitch or work unpredictably sometimes, sometimes need to refresh the page several times to see the changes Review Source KA Kay A. Executive Coordinator Consumer Services Used the software for: 6-12 months ### "Great Sales Tool" July 16, 2019 5.0 Pros We love how simple and effective it is, it helps you with reminder and to get super organized. Cons They could make it look a little nicer but other than that we love it. Review Source IT Israel T. Supervisor the Radio Access Network in the Telefonica Telecommunications Used the software for: 1-2 years ### "Pipedrive is the CRM most simple in the app of yours segment" December 24, 2018 4.0 Pipedrive is one of the most powerful tools in the CRM segment, specially designed to optimize the sales management of PYMES Pros Has available for Apple in the App Store and for Android in the Google Play Integration of email Allow create report of sales Cons Sometimes the support of customer has a delay in providing answer to issues the app For uses all kindness have to uses the version pay Review Source AD Ali D. Medical Practice Used the software for: 6-12 months ### "Pipedrive for Sales, Services, and Marketing... and much more. " March 4, 2015 4.0 Pros I like that Pipedrive and their support team are quick to answer questions and have great documentation for help. Pipedrive has been great for our company, because it has turned into a product that 75% of our team uses all day every day. It isn't just for sales, but for everyone. Cons Sometimes, the exporting feature runs into some trouble when attempting to export all deals. It may be a bandwidth issue, but it has been a slight speed bump in the past. Also, the ability to filter and the filter options are harder to understand than they should be. It pretty much takes me making everyone else's filters so that they are accurate. Additionally, the data on how many days, what the value, etc. is not always readily available or filterable. Review Source NP Nicolas P. Account Manager Telecommunications Used the software for: Less than 6 months ### "Pipedrive honnest review." July 7, 2016 5.0 Really like the overall experience. I like the fact that the product is constantly being updated to increase the user experience. Pros Ease of use Great interface Cons No full e-mail support Cannot get companies information by itself, such as Hubspot. I hate the fact that there is no way to make emails available for 2 users in both their inbox. For example we have some e-mail addresses that are general such as sales@.... it would be nice if everyone that worked in sales had access to see these emails in the inbox and not just in the deals. Review Source JC James C. CEO | Founder Management Consulting Used the software for: 6-12 months ### "Pipedrive is Great Value for the Money" December 9, 2017 4.0 Pros Clean interface, imaginative pipeline feature, great app that syncs well with the phone. If you're looking for a first-time CRM, Pipedrive is an awesome solution. Review Source DB Daniel B. Marketing Associate Real Estate Used the software for: 6-12 months ### "Awesome CRM tool. Keep track of all PR and sales leads using this service. " June 7, 2017 5.0 Makes management of sales and marketing leads extremely easy. I'm able to view all of my leads on one page and move them either forward or back depending on the progress that has been made. Pros Very easy to track progress made on sales, marketing and PR leads. Pipedrive gives me the ability to manage hundreds of leads in one place, and I never forget about a client I've opened up conversation with. Review Source MS Manjari S. VP - Sales Information Technology and Services Used the software for: 6-12 months ### "Very nice CRM with thorough reports" July 28, 2017 5.0 Managed sales leads much efficiently Pros Ease of use, thorough reports Features are very specific to mandatory Sales inputs and are easy to add data in limited period of time Review Source DF Dovy F. Head of Business Development (Extraordinaire) Internet Used the software for: Less than 6 months ### "The Spirit air of CRM" February 5, 2019 4.0 Pros We are currently beta testing a few CRM optons and I like Pipedrive for their ease of use and real time chat. We have reached out to them multiple times to ask about the features and they have been very receptive. Cons An ongoing issue we have is that after we imported our contacts, we were left with multiple duplicates. Only the admin has rights to merge them to their respective organizations and cannot be batched together. It has been quite tedious and we may need to use a 3rd party like dedupe.ly to help. Review Source Richard D. Automation Leader Marketing and Advertising Used the software for: 6-12 months ### "Not the best option for a CRM" May 12, 2020 3.0 Pros A good option to start with CRM's. It's a few systems that allows have several contacts with the same e-mail. Cons The no-returning money clause. I had a bad experience (they charge me a year of licensing when I'd cut with tem). You can't make an own main propierty. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) 1000% better Review Source Gualter A. Tech Support Information Technology and Services Used the software for: 6-12 months ### "One of the best in CRM solutions" May 2, 2019 4.0 Pros Easy to use. Very intuitive and has a complete Documentation to sustain this Cons Migration from another tool may be a headache. Review Source NH Nick H. CEO Computer Software Used the software for: Less than 6 months ### "Excellent out of the box sales acceleration" February 16, 2016 4.5 Pros The product does exactly what it needs to do, out of the box, with a completely transparent commercial mode. Setting up multiple pipelines of different complexity with simple user management took hours, where previously i have implemented salesforce over months and not ended up with something so clear. Using pipedrive has accelerated our sales execution through providing clear visibility and ownership of deals and activity. The help setup is especially worth calling out - i was able to configure the entire platform on a friday evening at home, with no need to call anyone. Every question i needed answers for was super easy to get solved using online FAQ and videos, way better than any other software vendor i have seen in this area. Cons I have yet to find anything i dont like about the product or the vendor. Only areas of product development i would love to say would be custom reports i can build showing the volume of different activities in a month or quarter against a target, for example calls or meetings. However, it may be this exists and i haven't found it yet. Review Source JG Jana G. Owner Management Consulting Used the software for: 6-12 months ### "Nice CRM" April 26, 2019 5.0 Ease of use, priced per user, and nice reporting Pros Overall it wasn’t difficult to set up and work. Cons I don’t have a con at the moment. It worked well and had a good experience Review Source PD Philipp D. Director Logistics and Supply Chain Used the software for: Less than 6 months ### "Solid CRM solution with user-friendly interface" May 30, 2022 4.0 Pros Interesting solution with a simple interface and reasonable pricing plans. An ideal solution for a SME with simple business flows. Cons Lacks advanced automation in comparison with more expensive HubSpot. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Review Source JC James C. Co-founder Information Technology and Services Used the software for: Less than 6 months ### "Happy is an understatement " July 9, 2016 5.0 One of our company's values is "Easy as F#\*K. Pipedrive fits in with our company values perfectly. We are a high growth start up and leading the field in SaaS for the transport industry. We have new sales staff starting across the world all the time and of course we needed a CRM that we could send an invite out and without any training the new guys could pick up the software and run with it. Pipedrive pulls this off with style. It's simple and packed with features and we just love it. Pros Simplicity. Does exactly what we need. Manage pipelines so our sales team is focussed on one thing and that's closing deals. Review Source SD Sylvain D. Business Line Director Farming Used the software for: 1-2 years ### "Remanufacturing business" March 13, 2018 5.0 Always interesting to see the new things that Pipedrive will come up with! Pros Easy utilization, I can customize everything by myself. It is a clear visual diagram of what my activities are and my next action to take. Review Source KD KARIN D. ACTRESS Used the software for: Less than 6 months ### "My peculiar needs" January 25, 2018 5.0 My customer service rep has gone out of her way to accommodate my timing needs and to help me customize the software. Because of her excellent customer service, I haven't thrown in the towel and moved on to another crm. In large part this is because it's clear that no existing crms are really customizable for my needs, and I'd rather work with someone with whom I already have a relationship than try to get to know several other softwares. There are a lot out there, but -- as I said -- none that are very customizable to my needs, Pros Because I'm an actress (individual entrepreneur who is promoting herself) my needs are about customer nurturing, no sales. Pipedrive goes a long way to adapting to these needs. Cons But, there are also some features that can't be changed or deleted, which make it a less than perfect match. Review Source YF Yan F. Director Management Consulting Used the software for: ### "Visual sales tool " March 30, 2018 5.0 Visual sales tool Pros I liked the fresh approach to sales and attempt to make the unpleasant sales process more pleasant and visual. Dashboards are excellent. Cons Pricing. Some features we considered vital (email tracking) are offered in the most expensive solution. After free trial, we decided to use another solution. Review Source VR Verified Reviewer Product Manager Consumer Services Used the software for: 1-2 years ### "Cheap-ish prospect pipeline tool" September 25, 2018 4.0 Pros I really like the ability to automatically add email communication to a deal's timeline using the bcc function. This reduces the need to copy/paste communication, so is a big time saver Cons The design is not super intuitive nor particularly attractive - I've seen other similar sites that just "feel" a lot nicer Review Source Ross D. Used the software for: 1-2 years ### "null" May 8, 2017 5.0 Review Source Hera H. Community & Partnerships Manager Information Services Used the software for: 1-2 years ### "null" September 28, 2015 5.0 Review Source Stéphanie Joelle R. Growth Information Technology and Services Used the software for: 1-2 years ### "null" March 29, 2016 4.0 Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.