# Page 72 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 72 - Is Pipedrive the right CRM solution for you? Explore 3049 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3049) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 72 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1776-1800 of 3049 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Thierry M. Co-Founder and COO Photography Used the software for: 1-2 years ### "null" December 7, 2016 5.0 Review Source Thomas B. Senior Consultant Market Research Used the software for: 1-2 years ### "null" April 29, 2016 5.0 Review Source Kourosh K. Vice President Internet Used the software for: 1-2 years ### "null" August 20, 2015 5.0 Review Source Justyna W. CEO Human Resources Used the software for: 1-2 years ### "null" March 13, 2017 5.0 Review Source Michel D. Inside Sales Computer Software Used the software for: 1-2 years ### "null" July 14, 2016 5.0 Review Source Giovanni M. Account Manager Information Technology and Services Used the software for: 1-2 years ### "null" March 9, 2016 5.0 Review Source Reuben S. Solutions Expert Information Technology and Services Used the software for: 1-2 years ### "null" June 16, 2016 4.0 Review Source FK Frank K. Ceo Information Technology and Services Used the software for: 1-2 years ### "Pipedrive is software the way it should be." January 2, 2017 5.0 For us, Pipedrive is the most intuitive software for managing our sales forecast. Easy to use. And only the functionality we need. No more no less. That's how software should be! Idiligo, your expert in structured online contact. Pros Easy to use Cons \- Review Source RB Robin B. Director, New Business Development Marketing and Advertising Used the software for: Less than 6 months ### "Affordable CRM for Small Business" September 15, 2016 4.5 Pros Pipedrive is very affordable and easy to use. I was able to begin outreach pretty quickly and whenever I ran into a snag, there seemed to be a video that addressed my concern. I also found that the customer service department to be responsive. It's nice to talk to a human when you're approaching a learning curve. I really found this to be a quick and easy solution. I was new to the company and there wasn't a CRM at all. Because we are a small business I wanted to be sure I wasn't overspending for a CRM that had more features than I needed. Cons There seems to be a disconnect between contacts and organizations, you can't export a list of companies with the contacts attached, which can be a challenge for mailings and other outreach. The "deal" structure is also a little confusing if you don't have a traditional pipeline. I am also hoping that as they develop the email side of the platform that you'll be able to see who has opened and which links they've clicked on. Right now the email platform is pretty basic, the only advantage is not having to leave the platform. Review Source MK Martin K. Consultant Information Technology and Services Used the software for: Less than 6 months ### "Good tool for small business " May 5, 2022 4.0 Very nice and easy to use product. Quick to implement and easy to integrate with other tools. Pros Very user friendly. Nice UX. Easy to customize filters and search. Drag and drop features very nice also. Pipeline very visible to see Cons When escalating in size it seems a little small and lacking features against other similar products. Review Source CC Carl C. Sales Construction Used the software for: Less than 6 months ### "Excellent option for Sales Professional" October 25, 2016 5.0 As a Fire Alarm Systems Sales Engineer who has to provide his own tools, I love Pipedrive. It allows me to keep track of every lead and deal and it constantly reminds me to follow up. The software basically requires you to schedule some sort of action for every customer that you have listed whether it's following up, saying Happy Birthday, scheduling a meeting, etc. It also keeps track of every deal - win or lose, allowing you to constantly keep temperature of how your sales are doing. The reporting is fully customizable allowing you to see what works and what doesn't work for you. Pipedrive is also super easy to use. I'm new to sales and using software for sales, but I had no issues setting the software up and making it work for me. Pros The constant follow up options and ease of use. Totally helps me stay on top of my customers. Cons None that I can think of. Review Source MC Michael C. EVP Business Development Real Estate Used the software for: 6-12 months ### "Great CRM" December 21, 2017 5.0 Highly recommend this CRM Pros Everything is clickable and you can manipulate almost everything. Fast. Intuitive. I love the email features and the automatic updates to contacts. Cons Everything is based on a price or client value. Sometimes in certain industries that is hard to pinpoint, I'd like an option for small medium or large instead of financial data. Review Source MM Melissa M. Director of Business Development Management Consulting Used the software for: 6-12 months ### "Best use is for smaller businesses or solo-preneurs." September 14, 2017 3.0 Pros This was easy and intuitive to use for my personal contacts and sales. It has a lot of API's and can connect well with Zapier. Cons While trying to get a team integrated and using the software, it has been clumsy and time consuming for them to update, find contacts, and make calls quickly. I don't recommend this for team and call center use. Review Source SL Sarah L. Director of sales Management Consulting Used the software for: 6-12 months ### "Great Visual of Sales Pipeline" November 2, 2018 4.0 Pros The drag and drop feature to move contacts through the sales pipeline is a great function and makes using the platform very easy and it provides an excellent visualization of where you are with each contact in every step of the sales process Cons I wish there were more integrations, but other than that it's a great CRM if you are a visual person. Review Source VR Verified Reviewer Mid-Market Account Manager Computer & Network Security Used the software for: I used a free trial ### "Easy to use, track your leads" April 19, 2019 5.0 Pros This was an incredibly easy tool that we were looking into. We would load leads into Pipedrive, and then utilize the software to keep track of lead status and progress. This was a product that I really enjoyed, and it worked well for our requirements. In the end we went with Salesforce as a complete solution. Cons I didn't have any major issues or concerns with the software. It worked as was demoed to us. The product is great for tracking and managing leads. Review Source VR Verified Reviewer CEO Public Relations and Communications Used the software for: I used a free trial ### "CRM That's Actually Fun to Use" April 11, 2019 5.0 Solid. Pros Love the kanban-style UI design and process. Cons Back end tended to slow down as database of leads increased. Review Source VR Verified Reviewer Trainer Telecommunications Used the software for: Less than 6 months ### "Best visibility on my sales processes and tasks" March 1, 2021 5.0 Overall, I loved using and learning to use Pipedrive. I will be teaching how to use it shortly and I'm happy it will be something to everyone's benefit and easy to understand. Pros What I like the most is that I have clear visibility of what steps I need to take, if I am missing anything or if I am late with tasks. I started using Pipedrive recently and I must say that it was very easy to learn how to use it. Cons When using a touch screen computer I had to be very careful to not move tasks to another stage since it is very easy to move things around without having to confirm the changes. Review Source KK Keith K. VP Sales Used the software for: 6-12 months ### "More impactful than Sales Force. A tool Sales people will really use. Keeps me organized" April 26, 2018 5.0 Pros Easy to use. Love the Pipeline Report views. Easy to customize reporting fields. Mobile app is very useful. Would like to see Sales Forecast in mobile app. Cons Needs to work with SaaS and Recurring Revenue Sales. Would like to automate email capture for more than one email account. Email does not automatically assign to Deal while in Deal. Review Source MP Mafalda P. Anonymous Events Services Used the software for: 6-12 months ### "Essential tool for your business" August 6, 2019 5.0 Pros The best to keep a big picture of your business leads and clients and many features. Cons More free writing and editing dashboard options would be great. Review Source RV Ross V. Operations Manager Information Technology and Services Used the software for: Less than 6 months ### "Couldn't get off of it fast enough" September 6, 2019 2.0 Terrible product, lacked basic CRM functionality and migrating to get off of it was a pain. Pros The ease of use of Pipedrive was about the only plus to the system, training was short and we had team members up and running quickly. Cons Functionality was terrible, I don't know if we misunderstood and they aren't actually a CRM system but what the product offered cannot be called a CRM. The product was procured by my predecessor and one of my first tasks was to migrate which was also a pain due to the way it stores data. Review Source Griffin S. Co-Founder Marketing and Advertising Used the software for: Less than 6 months ### "A Simple CRM" August 29, 2018 5.0 Pros Pipedrive is a simple CRM in a sometimes over-engineered space. Cons I have no cons with Pipedrive at this time. Review Source VR Verified Reviewer Director Of Business Development Veterinary Used the software for: I used a free trial ### "Nice CRM - better than Salesforce for SMB" December 4, 2018 5.0 Pros Ease of use Collaboration Communication Analytics Integrations Cons Nothing to complain about with this platform Review Source WG Warren G. Curator Used the software for: ### "Simple, fast, and effective" January 28, 2015 4.0 I run an aquarium design, installation and service business. And Pipedrive has enabled be to quickly and simply organize everything in a way that my sales are going up. I especially love how when you enter an activity for a deal or finish one, it automatically prompts you to create your next activity. This helps keep the momentum going with deals. Their mobile app is fantastic too (I use an iPhone). Looking forward to sinking Pipedrive with other apps via IfThisThenThat or Zappier. Pros Causes my sales to go up; easy to use; almost no learning curve; no glitches - it just works; It goes beyond sending you reminders like most other CRMs do, by automatically prompting you to schedule your next activity for each deal. Cons Wish I could create service tickets and invoice customers from Pipedrive. Review Source GR Gene R. Quantity Surveyor Construction Used the software for: 6-12 months ### "EASY TO USE SOFTWARE" June 5, 2018 5.0 Pros Simplicity approach of each feature helps my work faster. Reports made easy and made accessible to the team without downtime. This is an ON-THE-GO software and a MUST HAVE for us Cons The software has no cons for me. This is very helpful and very practical to use. No need to have your own recording since you can use this anywhere you go. Review Source tZ tony Z. VP Marketing Computer Software Used the software for: Less than 6 months ### "Good concept, poor execution" April 26, 2018 3.0 which software are you referring to on this page ? Capterra, or the software product I just did a review on? Pros Gmail sync'ing between Pipedrive and Gmail is a good concept. All the features roughly are there. Decent UI design. Price is OK, assuming features worked OK. I still use it despite ALL the missing functionality. Cons None of the features are executed well. This is strictly beta software. It's not that the site crashes, it's like the developers created all the ideal features but implemented them like 1/3rd of the way. Google Gmail and Calendar integration is incomplete and slow. Importing of leads is frustrating and creates almost as much work as it promises to save. I am using Gold level. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.