# Page 78 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 78 - Is Pipedrive the right CRM solution for you? Explore 3053 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3053) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 78 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1926-1950 of 3053 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CG Christian G. Sales Account Executive Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Good Tool" December 21, 2017 4.0 I recommend this product for all the sales people Pros I can see all my pending business at once. It is easy to track the details of each single business. Cons I cannot set my schedule with outlook, i cannot sync it with my quick books, the email sync system is too expensive Review Source VR Verified Reviewer Inversor Internet Used the software for: 6-12 months ### "is very good" June 28, 2018 5.0 Pros It is very flexible allowing us to change and adapt our business the system keeps us up to date with accurate information about our customers allows us to quickly recognize offers that have little potential Cons sometimes it has happened to me particularly is that if you are inactive during some time of the day it is disconnected for the rest it has served me and it works Review Source AO Amine O. Customer advisor Animation Used the software for: Less than 6 months ### "Best company in the field " September 30, 2023 5.0 Pros Amazing pricing and good structured company with an excellent support Cons Nothing to be honest I liked all the futures Review Source Response from Pipedrive March 7, 2024 Thank you very much, Amine! SM Sean M. Director of Sales and sales ops Financial Services Used the software for: Less than 6 months ### "Pipedrive: what Salesforce thought they were when they started!" November 16, 2016 5.0 Amazing product. Very well thought through UI and great at keeping the features clean and minimal - only what's required. Admin and use is the perfect level for small to medium teams. As an admin, user, and reporting person... It doesn't get better than this. We were going to switch to SFDC before the team grows beyond 3-4 users.... After getting to know it... I'm keeping it as long as possible!!! (Maybe get a BI tool on the side of you want really fancy reporting... But don't SFDC users do that anyway?!?) Pros Easy to use and admin. Thoughtful design for users. Not overloaded with features.. makes you focus on selling and not administration. Cons Could use more detail in help files explaining how reporting calls work. Review Source AT Alex T. Business Development Manager Financial Services Used the software for: 6-12 months ### "Great and Easy to use" September 14, 2017 5.0 Pros Very user friendly, you will know that status of your deals at all time. I fused correctly, it will greatly help the processes in your business. Cons It is tough to import files from Google Drive as it does not mirror the files you are wishing to import. Review Source DG Doris G. Assistante de direction Financial Services Used the software for: I used a free trial ### "Logiciel de chargés clientèles " November 21, 2023 5.0 Pros Vous êtes équipes commerciales, Petites entreprises étant à la recherche d'un logiciel de relations clients pour toute opération de vente, merci de choisir pipedrive. C'est un outil gestionnaire de relation client traitant les opérations de vente par des équipes et tout ceci dans la transparence. Des équipes ont la possibilité de passer moins de temps à disposer et plus de temps en matière de vente. Cons Pas d'inconvénients enregistrés pour ce logiciel. Review Source Response from Pipedrive April 17, 2024 Doris, thank you for your feedback! MG Martin G. CFO Venture Capital & Private Equity Used the software for: 1-2 years ### "Good Stuff" June 18, 2019 5.0 Pros Our team keeps track of companies we want to invest. It works really well for that. Cons Sometimes it is hard to see the last stuff added to the pipedrive. It would be great one button that shows you the latest stuff added by anyone or by one person Review Source PP Pawe P. SBDM Used the software for: 6-12 months ### "Good but could be better" August 10, 2017 5.0 Pros Pipedrive is very easy to use it's very intuitive but on other hand it could be more aggregate in terms of search Cons The search option does not include phrases or parts of words that contain business names, and you type the full name to get results. Review Source PL Preston L. Founder Publishing Used the software for: 6-12 months ### "I use Pipedrive to keep my sales funnel moving along and I love it." November 2, 2017 4.0 I've sold thousands of dollars in sponsorships with this tool. Pros It's easy-to-use and very customizable. What I also love is that it totals up my potential revenue in the top of each column so I can see where the bulk of my funds is getting hung up. Great feature. I also like the email feature where I can forward emails to my account and attach them to certain customers for future reference. Cons It's a little more clunky than I would like. I would love a minimalist version. It's trying to be a CRM while also being a sales funnel tool. Which I completely understand. But for my use, it's a bit over-featured. Review Source DN Dennis N. Sales Manager Construction Used the software for: 2+ years ### "Love Pipedrive " March 22, 2016 5.0 Pros It is an excellent way to manage your clients and projects. Cons There's nothing we don't love about it. It meets our needs perfectly. Review Source OJ Olita J. Marketing Specialist Leisure, Travel & Tourism Used the software for: 1-2 years ### "We use this software almost two years and we are very satisfied" July 12, 2017 5.0 We often get the new travelers after the newsletters. Pros First of all - the best thing is that software is really easy to use. And Mailigen team is very responsive - it always responds quickly to questions, informs you about news, periodically analyzes the results of cooperation. There is always a feeling that we are important customers. Cons It's a pity that it's not possible to stop the e-mails sending if I notice some mistake in tekst after sending. Review Source LD Landon D. Marketing Used the software for: Less than 6 months ### "Helps us focus our CRM efforts" June 6, 2018 5.0 Pros As business picks up we found it is super important to not only keep track of our client list but to maximize our efforts to retain clients and set and keep goals. CRM is essential to modern business and pipe drive is great software to take that next step Cons With an existing company and client list it can take time to set up and fine tune before you're ready to take off but worth the effort. Review Source MR Mark R. Account Manager Consumer Services Used the software for: Less than 6 months ### "Awesome APP!" May 2, 2019 5.0 Pros I love the App for this software most. You can literally take a call and it will bring up a screen afterwards for you to document the call right inside the system. The App is super easy to use and very good looking. Cons I don't like their automation system, this should be improved. I would love to have the ability to text someone from the system and have the system auto call when I schedule it. Review Source BH Bryant H. Customer Success Associate Computer Software Used the software for: Less than 6 months ### "Pipedrive has Shocked Me" December 20, 2017 5.0 Of the two I have used, Pipedrive is my favorist CSM so far. Pros I like that the integration with Google has been ease. A great addition without the extra work. I'm able to keep track and easily find the needed customer information just based on a deal and email. I'm eager to learn what else Pipedrive offers Cons It's not very inviting to find out how to use the product. Getting advised to use webinars would help. Review Source MB Mark B. Account Manager Computer Software Used the software for: Less than 6 months ### "It's great" September 12, 2018 5.0 I think my points above relay my satisfaction in a pretty concise matter. Everyone here likes it and I would recommend to anyone looking to change CRM's! Pros I've passed from salesforce and everything from the work-flow to the ease of access to information is better. I also appreciate the automation fonctions and the aircall intergration. Overall awesome experience, our tasks have been more efficient and more enjoyable to do! Cons Since we are a SaaS that generally only has one deal per organisation it would be nice to be able to change the org/person/deal to another sales rep in one clic instead of 3. Just a nice to have. Review Source szaR syed zaheer abbas R. sbm Insurance Used the software for: I used a free trial ### "review " November 16, 2022 5.0 good Pros superb software user friendly good to use in leads Cons everything is good user friendly i liked most Reason for choosing Pipedrive nothing Review Source Response from Pipedrive March 10, 2023 Hi syed, Thank you so much for taking the time to leave us this review! :D RN Rodrigo N. Director of Marketing Management Consulting Used the software for: 6-12 months ### "The definitive, flexible, smart CRM" February 16, 2016 4.5 Pros \-Flexibility - I simply can do (almost) everything I want. =) -Automation possibilities - the API is perfect! -User experience and inteligent interfaces Cons \-It doesn´t show on the home screen the date and time of the tasks that are assigned to each deal -Also, it doesn´t send a notification 5 minutes before the time a task is assigned, so, I only that I´m late when it turns red. Between green and red status, it should be a alert or, even another colour sign. -It doesn´t let me check the average time i take to drive deals from funnel stage A to B, it only shows me the this information from first to last funnel stage. Review Source DN David N. CEO Management Consulting Used the software for: 1-2 years ### "AXALA REVIEW" November 9, 2015 4.5 Pros About the product I like its KANBAN view and the possibility to have different funnels. About the vendor I like the support level which has always worked very good Cons They don´t have a good level of users roles so it is difficult to avoid a certain person to access a sales funnel Review Source TJ Thomas J. CEO Health, Wellness and Fitness Used the software for: Less than 6 months ### "Pipedrive " January 21, 2020 5.0 Pipedrive has helped me organize my prospect data in one place. Pros I was able to easily transfer my prospect information to pipedrive. I really like the ease of usage and the other features they provide. Cons During my free trial period I didn't get the chance to actually get a full walk through with a rep. because he put in the wrong time zones for our meetings twice. Besides that, i'm happy with the service. Review Source VR Verified Reviewer Instructor Education Management Used the software for: Less than 6 months ### "Pipedrive Usability Review" July 24, 2022 5.0 Average Pros 1\. Ability to store customer data. 2. User Interface 3. Data Analysis for Sales Cons 1\. Complex User Interface. 2. Too many options to choose. 3. Time-consuming. Review Source DA Daniel A. Used the software for: Less than 6 months ### "Best decision " September 5, 2016 5.0 I'm already an organized person, but even the most organized at times make mistakes. Pipedrive eliminates this possibility and allows me to keep a precise tab on all areas of my business. Pros \- Easy to use & effortless - Device Syncing - Bcc feature - flexibility in creating appropriate stages - multiple business platform ability Cons \- none really except I wish emails can be printed or saved outside of the program in a PDF format. Review Source KT Kristine T. Communication manager Non-Profit Organization Management Used the software for: 2+ years ### "I am using Mailigen products already 4 years and I am satisfied with them. There are easy of use." July 6, 2017 5.0 I can send more than 20 emails with one click. I can get recipients reports. I can use old templates to create new ones. etc. Pros That I can create new templates very easy, but if I have questions, I can always get answers from Customer Support manager. For me very important is to see my customer reaction report, what offers Mailigen product. Review Source MI Mariana I. Senior Consultant Logistics and Supply Chain Used the software for: 6-12 months ### "Really useful software for sales team" October 19, 2018 5.0 It is an application that can be essential in the sales team of a company, in our case it is, we have used it for years and continue to implement new features, in addition to having good customer service Pros The win / loss ratio feature is one of the best I have used, it is capable of moving a deal from one stage to another, always with a good work flow. Cons You should have an internal mail messaging to handle the whole process from one place. Review Source Marcello T. Co-Founder Package/Freight Delivery Used the software for: Less than 6 months ### "Great CRM for startups and companies who are looking for a low-cost solution. " May 16, 2018 4.0 \- easy to use - great sales process insight - like that you can email from the tool Pros The UI and UX are my favorite part, everything looks appealing and is very easy to use, would recommend it to anyone looking for a CRM to at least try it. Cons Nothing that I can think of, there could be more complex reporting metrics but it's not necessary, that's only me being nit-picky. Review Source TH Tim H. Managing Director Management Consulting Used the software for: 6-12 months ### "The CRM we were waiting for" December 20, 2017 5.0 We love this platform. Pros Pros: Ease of use, light weight, all the features we need, and super simple and user friendly. Great system Cons More 2-way sync integrations. Seems like they are working on this, though, so it may only be a matter of time. 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