# Page 86 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 86 - Is Pipedrive the right CRM solution for you? Explore 3044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3044) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 86 - Reviews of Pipedrive ## Showing most helpful reviews Showing 2126-2150 of 3044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Madita S. Marketing Specialist Insurance Used the software for: 1-2 years ### "Useful, but can be hard to navigate" July 1, 2021 4.0 Pros Can hold a large quantity of data and filtering options are useful. Cons Navigation can be hard at times, and I personally find the data doesn't look very "organized" which bothers me. Review Source PB Patrick B. Account Manager Medical Practice Used the software for: 6-12 months ### "Pipedrive is the best!" November 9, 2015 5.0 Pros I love how this program simplifies my life! I have used other CRM programs and none, including Salesforce, offer the functionality, features and simplicity that Pipedrive does. Their customer support is awesome willing to go the extra mile to help me when needed. Pipedrive is the first program I have seen that is made for the sales person and not management. Others are geared toward activity tracking for management and not the results of a sales person. Cons Need integrated feature to link Outlook contacts with Pipedrive. Review Source PS Paul S. Manager Marketing and Advertising Used the software for: 6-12 months ### "Awesome CRM for the busy person" July 23, 2019 5.0 Pros Pipedrive makes the complicated simple with great design that's intuitive yet powerful. It doesn't overwhelm like many other CRMs. As a sales person you've always got lots to do and this tool doesn't slow you down. Cons Nothing really it's great for SME businesses, probably not for large enterprise. Review Source VR Verified Reviewer Auxiliar de secretaría Used the software for: Less than 6 months ### "good" June 30, 2018 3.0 Pros excellent reports from the activity history board and future activities a sidebar that you can customize with specific details for your company Cons update the statistics option and wanted to export more complex data to execute in recent months but was not able Review Source JP Joe P. Vice President Computer Software Used the software for: 1-2 years ### "Basic CRM for Sales" April 6, 2015 4.0 Pros It is open and easy to customize for marketing automation, drip campaigns, tracking documents, etc by either building additional functionality internally or synching PD with other software platforms. Cons Reporting is not very sophisticated. It's difficult to build a good reporting structure to see funnel and progress at an enterprise level for complex sales organizations. Review Source JN Jeremy N. Marketing manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Project statistics helps with status reports" September 11, 2016 4.5 Pros Project statistics helps with custom reports and the charts. By this reporting, we can see all of the projects data in 1 screen and can see where we stand with each project. It is a kind of one page project management report. it helps us a lot with management reporting. Cons The visuals can be improved and more charts can be introduced to smartsheet for reporting purpose. Review Source NH Naomi H. Owner Real Estate Used the software for: 1-2 years ### "Keeps our team in tip-top shape, without wasting our precious time!" February 16, 2016 4.5 Pros Being able to customize our pipeline in a way that works for our team/industry/clients is super amazing. It allows us to best utilize our time and systems in the way that best suits our clientele. It also serves as a great motivator when everyone on the team can see each other's progress! Cons Not much! I don't prefer the mobile version, and use it mostly on my computer. Review Source EB Eckart B. CEO Used the software for: Less than 6 months ### "Awesome lead management tool which becomes pretty indispensable after a few days." June 27, 2017 5.0 Pros Straight forward, nice to look at, easy to use, it's one of those tools that you don't think about, you just use it because you cannot think of doing it differently. This is some of the highest compliments I can give to a tool. Cons There are a couple of email sync and attribution issues that I have to work out with Support. It's complex to figure out, but I'm working on it. It might be a bug, it might be my mistake. I'd wish for an email opening tracking feature like cloze.io offers. Review Source VR Verified Reviewer Founder & CTO Defense & Space Used the software for: 6-12 months ### "First CRM I've used - made for smooth adoption" July 25, 2018 5.0 Pros Pipedrive is both straightforward and powerful... a rare combination. I'm not the primary user, but it still gives me what I need when I needed. Cons Sometimes navigation in the mobile app is confusing - It's not always clear where I am in the application. Review Source DC Dassi C. Executive Accounting Used the software for: Less than 6 months ### "Very good. The platform is easy to set up without customer support. Very clean." July 27, 2017 5.0 My firm can now easily track the sales leads. The best feeling is when I can see the sales lead move across the board until the deal is won. Pros I like the platform and how I can menu-var the clients from first point of contact to disposition in the remainder fields until the deal is won. Cons I would like if the date notifications can be on the sales leads name from point view instead of having to click into the field. I somewhat forget when a due date is set and therefor I have to continuously open a field to check. Review Source KJ Kurt J. Director of Sales Computer Software Used the software for: 1-2 years ### "Pipedrive Review - Sales Director for software company" April 22, 2015 4.0 Pros Simple to use, easy to learn, and easy to edit. I love the mobile app. Cons I haven't really found the product to have many limitations. I think having additional dashboards would be helpful for running analytics, but these features may exist and I just don't know of them. I really enjoy the bulk edit feature for activities, but I haven't found a way to bulk delete. Review Source VR Verified Reviewer Co-Founder Computer Software Used the software for: Less than 6 months ### "Nice CRM - doing the job" June 21, 2018 5.0 Pros Simplicity, no bug, it is clean! Quite enjoy the overall workflow, emboarding, and also the email integrations. Cons The interface isn't that attractive at first glance, but you get used to it. That's being said, I think they could do an overhaul. Review Source OG Olivia G. Marketing and Advertising Used the software for: ### "Great for any business" December 18, 2014 4.5 Pros The best thing I like about Pipedrive is not just the ease of use, but the power behind it. The mobile app is just like the browser version, and that was one of the biggest issues I had found with other programs. Updates are instant, and there is no lag time between the two. Cons The UI (User Interface) is kind of plain, but I've used fancier ones that don't have the benefits that I've found in Pipedrive. There is no overview dashboard that gives you a snapshot of everything. That would be great to have. They do have a live dashboard, but it doesn't show you what you have to do. It shows you what has been completed, so having that opening up first that would be great. Review Source VR Verified Reviewer Senior Product Specialist / Business Analyst Used the software for: Less than 6 months ### "Easy to test out and easy to teach" April 10, 2018 4.0 Pros I like that it was all very in your face and straightforward, its very difficult to be confused about the purpose of things Cons I only tested this tool and didnt find significant things to dislike other than it lacked the power our company needed which is why we're sticking with salesforce Review Source Ahmed H. Director | Project Manager Real Estate Used the software for: Less than 6 months ### "Great for CRM" December 28, 2018 4.0 Pipedrive helps me keep track of sales leads. Pros The best part of Pipedrive is the email integration and visualisation. As a PM, seeing the information visualised as boards really helps me. Cons the filters can be tricky to set up and you can't customise the fields. Review Source HH Harmon H. Sales Associate Insurance Used the software for: 1-2 years ### "Prospecting Success" February 16, 2016 5.0 Pros ease of use, export ability, reminders, intuitive with regard to activities and email copying etc. i like that i can display in multiple ways, i also like accessibility on iphone Cons Can't research prospects like on Sales Genie, It would be interesting to tie into a sales search data base and add a complete prospect to my pipedrive instead of starting from scratch Review Source JJ Jason J. Founder Management Consulting Used the software for: Less than 6 months ### "This is a Salesperson's ultimate CRM" December 16, 2017 5.0 Pros Pipedrive gives ultimate visibility throughout the process of a new client acquisition. Does an exceptional job of keeping track of a prospect throughout the pipeline of a acquisition. Pipedrive does this so well, just as the name implies.We quickly found we were no longer losing track of prospects here and there. Cons It would be nice if some of the custom fields were able to show up at the top level User Interface for entering a new prospect, as opposed to a separate screen. Review Source MK Mihkel K. Director of Marketing Computer Software Used the software for: 1-2 years ### "Excellent minimalist sales CRM tool" February 16, 2016 5.0 Pros Pipedrive is just so simple to use - you open it and you already understand how it works. PLus once you have gotten used to it there are a lot of small things that improve the user experience for the advanced user. Cons Sometimes the system can be too simplistic, lacking some features. And more integrations would be very useful (like Pipedrive-Office365 calendar). Review Source VR Verified Reviewer Account Executive Computer Software Used the software for: Less than 6 months ### "Awesome tool for pipeline management!" July 25, 2018 4.0 Pros It is sooo easy to set up. Probably the easiest CRM I've ever had to set up. I love how customizable it is too. Cons I would like for the reporting functionality to be a more robust and easier to use. It's not as intuitive as I would like it to be. Review Source LK Logan K. Managing Director Retail Used the software for: 6-12 months ### "Excellent Package" November 16, 2016 4.0 I have searched and tried many CRM solutions to work with our business and pipe drive was the one that stood out. its easy, functional, and gives good data reporting. Review Source DC Dennis C. Sales Dir. Insurance Used the software for: Less than 6 months ### "Not dropping the ball" December 8, 2016 4.0 By putting all of your prospects in the program you remember who and when you need to follow up on. I also lets you know what was said last and what you told them. It also has a place for keeping all of the emails you have sent them. Pros You can build your own pipe line timeing for your business. By putting in your time table for your product or service you know when to follow up with them. It makes you look like you are on the ball at all times. Cons This software is called a CRM but it is more of a business tracker than a CRM. Review Source Katherine F. Gerente de Research & Sales Used the software for: Less than 6 months ### "excellent platform to handle sales" January 18, 2018 5.0 Pros the complexity of the sales and how it makes you interact with the strategies to optimize sales throughout its use Cons the mobile application is very limited and you have to end up accessing the computer to access certain functions of the platform Review Source RB Romain B. Director of Sales Computer Software Used the software for: 1-2 years ### "Easy, simple and effective" February 16, 2016 4.5 Pros We can easily access information of an account, contact or proposal. The processes are simple and allow my team to have a clean CRM and therefore an aid to the sale rather than a constraint Cons I think they can improve on the part of business reporting. To coach my team, i need to calculate some fields about number of call, email-push, opportunity creating... Review Source Leo A. Food & Beverages Used the software for: Less than 6 months ### "Pipedrive was selected as the CRM for our company" September 29, 2015 4.0 We've recently looked at 3 CRM's to help formalise our approach to leads for our business. We choose Pipedrive for its simplicity & ease of use. I was up and running within 1/2 hour from accessing the free trial. Pros ease of use means it can be good for self learning Cons attaching emails to pipedrive relies on primarily on user habits. Review Source AG Adam G. Mgr Consumer Services Used the software for: Less than 6 months ### "Good out of the box CRM" September 6, 2019 3.0 Pros Easy to use, visual interface and actions. Training has been relatively simple for novice computer users. Support has also been very helpful. Cons The reporting needs to be better built out. If the out-of-the-box reports don't get what you want, more exotic options are lacking. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/)