# Page 87 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 87 - Is Pipedrive the right Customer Success solution for you? Explore 3043 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3043) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 87 - Reviews of Pipedrive ## Showing most helpful reviews Showing 2151-2175 of 3043 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Alex C. Website Designer Marketing and Advertising Used the software for: 2+ years ### "Keeps my organized and consistent!" November 21, 2019 5.0 Keeps my organized and consistent! Love it but should have a bit more features for their paid subscription. Pros Love the scheduling feature, the "pipe" layout and containing emails communications with leads. Also love the integration with other apps via zapier. Cons Their lowest tier doesn't allow for email communication directly from the software Review Source xF xavi F. CEO Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Simple and useful CRM" February 27, 2018 5.0 Organization and saving time Pros Interface is really clear and intuitive. It's so easy to work with the sales funnel structure and deals progress are so easy to move. Cons It would be more interesting to have the email integration with the basic plan, and maybe more social neds information. Review Source UA Uwe A. Coach Alternative Medicine Used the software for: I used a free trial ### "4.5 stars rightly so far" June 24, 2022 4.0 Pros So far quite good for my company, I'm still in the test phase for the sales activities in my company Cons So far everything is ok, nothing negative Review Source Response from Pipedrive July 25, 2022 Hi Uwe! Thank you very much for your feedback! If there is anything we can help with, contact our Support Team. They are here 24/7 to help! Kind regards, Pipedrive Team BS Bhaskar S. Manager Airlines/Aviation Used the software for: 6-12 months ### "Really liked it as it is very easy to use. Helps in creating the sales pipeline very fast." May 13, 2018 4.0 Pros It is very easy to use Creating the pipeline and working on it is very smooth. System is quite fast and works smoothly Cons I have been using it from last 6 months and I really don't find any issue. Yeah sometimes it gets stuck but that could be because of internet connection. Review Source VR Verified Reviewer Founder Used the software for: Less than 6 months ### "Used it briefly for a sales tool. " April 30, 2018 5.0 Pros Very simple interface to keep track of leads and complete sales. Nice minimal design that you can use constantly without issue. Cons Cant remember any negatives really. Some other software includes these same features but if you are just looking for this specifically, it works. Review Source SH Simon H. CEO Marketing and Advertising Used the software for: Less than 6 months ### "A first timer of CRMs" September 18, 2018 4.0 It keeps you focused and on track. Pros Integration with mail and email tracking is good when it works Cons Issues with the integration with mail and tracking If you receive emails you don't want in Pipedrive then you have to individually add them in "ignore email" in the settings. This is frustrating and time consuming. A simple click to say junk or something similar would be good Some challenges with calendar sync Sometimes you need to add multiple contact details for each person Review Source KW Keith W. Account Manager Construction Used the software for: Less than 6 months ### "Great system very easy to use and to get a fast visual what your pipeline is upto." August 22, 2017 4.0 Pros It's so easy to transfer the projects/deals from one stage to the other just drag and drop. It's great that you don't have to fill out all the fields if you don't have the information it will still save as a deal with only half the information. Cons Very hard to import project, contacts, companies from old CRM systems when you swap over to Pipedrive. When you import it doesn't pick up double ups so you end up with heaps of companies that are already in the system. Review Source Shivendra G. Co-Founder and CEO Food & Beverages Used the software for: Less than 6 months ### "A great Customer Relationship management tool" June 14, 2018 5.0 Pros The ease of use this product provides is commendable. The product already has most of the features required by users. Great product. Cons There is nothing as such which we do not like. The product is very useful and great recommended tool. Review Source Avi B. C E O Construction Used the software for: 2+ years ### "A great app with all sorts of features that just gets better and better." September 15, 2017 5.0 Pros The customer service. It is by phone. And they are happy to screen share with teamviewer if it's complicated. The support people are friendly and patient and a lot of fun to work with. It also integrates well with gmail and google calendar and our quote and estimate app. Cons It would be really cool if the catalog and product features were a little more robust, but I have not even asked for that yet. We are finding that our requests for features are listened to and that it is not long before the things that we ask for are made to happen by their programming team. Review Source BT Belinda T. Owner Insurance Used the software for: 6-12 months ### "Unorganized, Can't remember?" March 22, 2016 5.0 Pros With so many like myself I have so many things pulling at me, I can't remember what or when I did what. With Pipedrive its so easy to write myself notes and not only notes that I don't lose, but I can give myself a reminder. I hate sticky notes, I always lose them, but pipedrive is on my laptop, Ipad and even on my cell phone. It has made my life workable and I don't worry about tomorrow, I just look at Pipedrive. Thank you. Cons No faults. I cant think of anything, it does exactly what I need. Review Source VR Verified Reviewer Demo Event Specialist Consumer Goods Used the software for: 6-12 months ### "Pipedrive Review" October 10, 2018 4.0 Pros Easy to use. Wonderful customer support. Integrated with your email. Can be easily integrated with pretty much every google profile. can be used completely on mobile device. Cons I have not found anything I don't really like except for it could be a bit cheaper in my opinion. Review Source FD Fernando D. Managing Partner Insurance Used the software for: Less than 6 months ### "Great tool to track and improve sales" January 9, 2017 5.0 Our experience with Pipedrive has been great. We have been able to improve significantly our end result sales as a consequence of using this great tool to very specifically track how our pipeline evolves. It has become extremely easy to see how our pipeline is evolving in real-time. Pros Easily track how our pipeline is evolving Gauge individual performance Ideal for nothing to fall below the radar Cons Tasks can only be assigned to one individual. Cost per head, limits extending it to more users with more administrative roles. Review Source LS Luiz S. Used the software for: 2+ years ### "null" December 8, 2016 5.0 Review Source GV Garth V. Used the software for: 2+ years ### "null" March 13, 2017 5.0 Review Source MG Mathieu G. Président - Cofondateur Marketing and Advertising Used the software for: 2+ years ### "null" April 16, 2017 5.0 Review Source VR Verified Reviewer Head of Business Development Telecommunications Used the software for: Less than 6 months ### "Very convenient CRM tool" October 20, 2016 4.0 We have been looking at many CRM tools, spoken to a lot of people about them and after hours of evaluation and weeks of different trials we chose pipedrive as our CRM tool. We are s medium sized startup and we couldn't be more happy with pipedrive. It really gives you all the possibilities you need. Review Source Kurt Y. Senior Web Developer Information Technology and Services Used the software for: Less than 6 months ### "Sales CRM TOOL!" December 15, 2018 5.0 Pipedrive is reduce all the excel spreadsheets, dropbox linking, syncing issues. It minimise the effort for adding new deals in few clicks. Pros \- Provide simplicity to user - Email customisation Cons \- Support not available during weekend - Email must link with mailchimp Review Source DJ Dannys J. Coordinator of recruitment and selection of human talent Human Resources Used the software for: 6-12 months ### "Pipedrive makes you pay and gives you more to choose from Very beneficial!" January 1, 2019 5.0 We were not aware that we could not have some payment options available, we would have liked to know this because we work a lot with the options that are not available. Pros Indispensable for small companies, with a low price you have enough to choose, to benefit your company and help you in what you need, such as offering statistics and help with the forms. Cons It is less intuitive than we want it to be, in addition to this, it sometimes shows us errors when we want to send emails to specific platforms. Review Source VR Verified Reviewer CEO Information Technology and Services Used the software for: Less than 6 months ### "A normal CRM" February 17, 2022 2.0 Pros CRM features are clear and simple to be used, maybe too much simple Cons Limited features and task management is missing Review Source AP Ana-Loredana P. Team Happiness Manager Used the software for: ### "A huge difference in performance with Pipedrive" November 16, 2015 5.0 Hi! I am Ana I am a happy ;) human resources professional. I started using Pipedrive for the recruitment activities 8 months ago and it's amazing. The response rate of the candidates increased by almost 50%, I work with automatic reminder systems, which basically, makes it impossible to ever forget anything. I have stages that I can define and rename myself, however I want and I can easily quantify my work and see what is completed and what still needs my attention. It's just like having someone doing the hard work for you ... I never thought I would be successful in doing recruitment, which is 99% sales, actually, until I tried Pipedrive. You'll simply love doing your job, it will be so much easier with Pipedrive. Talk to your manager and start using it today for only 9 euros/month! You both won't regret it! Warmly, Ana Review Source RS Rasmus S. Project Manager Used the software for: ### "All-In-One tool .. no doubt about it" April 20, 2016 4.0 After a few months of "trial and error", trying to settle with a system that could meet our demands - but still not give us 1000 tools and functions that we DON'T need - i came across PipeDrive. Being somewhat sceptical and tired - i didn't have the highest of expectations. Initially i thought - somethings wrong here - where are all the buttons and functions?? Then i realized... that was exactly what had annoyed me on the other softwares. This is simple - it's reliable - and best of all - it's easy to implement and use. The App for mobile-devices is a GREAT tool. Automatic call registration and instant re-scheduling at the end of the call - Awesome! No doubt - my highest recomendations to a software so far. P.s. Couldn't really evaluate the Customer Service - since we haven't been using it - which by itself is a good sign :) Review Source VR Verified Reviewer founder Human Resources Used the software for: 6-12 months ### "Easy to start, easy to manage, intuitive to use. Mostly automated data entry." March 7, 2018 5.0 Pros \- nice overview of all accounts - automated data entry/contact list - drag & drop functions (moving accounts between deal stages) Cons third party app integration is not perfect. If a contact is updated in the gmail contact, it not always gets updated in pipedrive Review Source SG Sheri G. Account Manager Management Consulting Used the software for: Less than 6 months ### "Can't beat the price!" January 26, 2017 4.0 Pipedrive is simple to use, has great functionality, and the price is so reasonable. If simplifying the process is your goal, this is the software to go with. You can see where each lead is in the pipeline and everyone is always in the loop. This helps ensure we aren't neglecting any leads/customers, nor are we hitting them up too often. Review Source Linda C. Consultant Oil & Energy Used the software for: Less than 6 months ### "Easy to use and does everything you need to manage your sales pipeline" November 19, 2015 5.0 Pipedrive is straightforward, easy to use, with a great app. It gives the team a clear overview of their sales pipeline and the steps they need to take. Ideal for any project or product based business. I've already recommended it to others. Pros Does everything you need to manage your sales pipeline! Cons Haven't found any yet! Review Source Pratim S. Account Manager-PPC Internet Used the software for: 6-12 months ### "Your own CRM software" March 31, 2019 4.0 Pros A streamlined view of your entire sales process Email integration with Pipe Drive is a game-changing feature which maintains entire communication at one place Cons Cost per user is little high to be used for monthly subscriptions Review Source Talk to a Capterra advisor for free and get results within 15 minutes.