# Page 89 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 89 - Is Pipedrive the right CRM solution for you? Explore 3055 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3055) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 89 - Reviews of Pipedrive ## Showing most helpful reviews Showing 2201-2225 of 3055 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RT Ramon T. Plant Manager Building Materials Used the software for: 6-12 months ### "Excellent product, recommended to all" October 18, 2018 5.0 Pros It is the best CRM management software in the market, it is a very well organized software and it is very easy to achieve the best personalization, you can import spreadsheets directly to Pipedrive to improve the purposes that each client requires, likewise you can create reports customized to send them to the company's emails. Cons I have no complaints about the software, everything is perfect and I will continue using it for many more years. Review Source CB Chhavi B. Owner Legal Services Used the software for: 6-12 months ### "Incredibly simple and visual sales reporting tool" April 20, 2016 4.5 Pros Their pipeline view is the most valuable feature to me. It gives a bird's eye view of your current leads and their status. Also the total deal value on each stage of the pipeline is very valuable. You can know what part of your sales process needs more attention. Cons Lack of customization options. A lot of times our business has unique needs (based on our sales process) and we almost always need to find a work-around to make it work on Pipedrive. Also the reports can be improved. Review Source NG Neil G. Sales Manager Construction Used the software for: Less than 6 months ### "Highly recommended" March 7, 2017 5.0 We have been using Pipedrive since January 1st this year. It has truly transformed our business. The ability to customize process tabs and schedule meetings has driven our sales procedures. The App is fantastic and stable. I have never reviewed a piece of software before, however, this is not a standard crm tool, Drives your business. We hold a weekly meeting and display the dashboard as the main agenda. Pros Customisation of processess. Google calendar integration. The dashboard view. The App. Cons There simply are no cons, all pro's Review Source AT Alex T. Realtor Real Estate Used the software for: Less than 6 months ### "Pipedrive CRM" October 8, 2016 5.0 Pipedrive is a very user-friendly crm. It is easily accessible with iphone. It handles my contacts in an organized manner and the "organization" tab under contacts has worked well for my other duties outside of work. Having the ability to see in dollar form, how much my sales revenue can go has been a motivating factor in keeping up with my daily duties. Bottom line, it is the kind of program I have been looking for, for the price. Pros Pipeline Tab customization Cons color coordinating the boxes rather than just the checkmarks would be nice. Review Source DK Dusan K. Used the software for: ### "Great Sales CRM!" November 17, 2016 4.0 Pipedrive is very intuitive and easy to use. It gives me a great overview of my team's effort to close deals for the company. Pipedrive tracks activities such as calls, emails, meetings and tasks and provides detailed statistics. The best of all is that Deals are in the center of user's attention - everything revolves around a Deal. This way my sales reps whenever they log in to pipedrive see open deals, their value and stage they are in and get motivated to move it further along the pipeline. It really shows that this application was developed by salespeople! Review Source SP Stéphane P. CEO Computer Software Used the software for: 1-2 years ### "Almost perfect fit with my requirements" February 16, 2016 4.5 Pros I like the ergonomy of the whole platform which allows quick access to the key information. Cons The data export functionalities are curiously limited for MailChimp which I use for my emailing campaigns. Only first and second name and email address can be exported... why not exporting the Company and the function as well?? Review Source EK Elizabeth K. Director of Marketing Computer Software Used the software for: 1-2 years ### "Pipedrive is a great tool for small/medium teams." June 1, 2015 4.5 Pros The product is easy to use and great for small teams. The support team is also very responsive and helpful. Cons The graphics in the app can get a little distorted for me; it could be because of plug-ins I'm using though. It also doesn't integrate w/ everything I would want it to, but that's not something you can expect yet. Review Source AQ Amy Q. President Philanthropy Used the software for: 1-2 years ### "simple and sophisticated " December 20, 2017 4.0 Pros It's easy for us to adjust things like web forms and pipeline stages. It's brought a level of sophistication to our small business. Cons I would love to see more filtering and reporting capabilities. Also it would be great if we could important contacts into the system via an excel file Review Source AM Anna M. Corporate Communication Director Used the software for: ### "Very useful CRM for a small business" November 22, 2014 5.0 I am a freelancer, providing training, communications strategies and analyses. My clients' base is not so big, but it is very difficult to remember to do perform all activities using only a calendar. The possibility to introduce order values is also additionally motivating - I can see my sales results month to month. Pros \- usability - price Cons \- duplication of deals is not as intuitive as it could be (I have some deals which are sold once in a year and I have to change many settings when duplicated the deal) Review Source JT José T. COO Computer Software Used the software for: Less than 6 months ### "Perfect tool to organize small and medium size sales teams" February 28, 2018 4.0 We change our excel sheet tracking for this tool. We are very happy with it. Pros Kanban style, easy to visualize how many opportunities are in every stage. You can customize a different pipes and it's easy to import data. You can move your full pipe and have it running in an hour. Cons It's focus in one time sales, it's difficult to visualize in pipe recurrent payments. You can create a new pipe with closed opportunities and manage there recurrent income. Review Source JL Javier L. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Amazing CRM at a very reasonable cost." November 9, 2015 5.0 Pros Pipedrive is very user-friendly, easy to navigate through and, as far as we have tested, unlimited in space. It's our everyday tool, incredibly useful. Of course, it's cloud-based and we find it cheap for what we get back. Cons The app is not quite as good as the PC version. The Spanish version has some English bits in it. Review Source VR Verified Reviewer Used the software for: I used a free trial ### "Great for what it does" July 13, 2017 4.0 Pros Clear linear way to track sales. You can see the deals move along the path towards success. A good product. Cons Not really a CRM from my limited experience. The best part is the sales pipe. I think the limitations to teams could be an issue. Review Source JF Jonathan F. Technical Sales Consultant Computer Software Used the software for: Less than 6 months ### "Great product" November 16, 2016 5.0 I have really enjoyed using pipedrive. I like the reporting and the ability to set requirements like when a deal should rot. I think it really lends to the organizational flow and processing of a deal. The BCC feature is great too. Our team really enjoys the time it saves to be able to send an email right into the deal. I'm looking forward to what's to come in the future. Keep up the good work! Pros Ease of use, organization, value tracking, reporting, user segmentation Cons Occasionally, you will lose cards when dragging them. Review Source DD Davor D. CEO Marketing and Advertising Used the software for: 1-2 years ### "The best tool for handling your sales process. Powerful, yet intuitive" February 16, 2016 5.0 Pros I like how with Pipedrive you can start using it right away, yet gradually you find it has even the most advanced features you can use to simply close more sales, more easily. The best festure is the versatile filter. Cons Editing individual activities in activities tab could be better designed, which is a minor thing. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: I used a free trial ### "Easy to use Sales CRM tool" April 3, 2020 4.0 My overall experience with Pipedrive was satisfactory. I recommended it to the new sales guys. However, I switched into another sales CRM from Pipedrive for better integration options. Pros It's easy to use. The user interface is beautiful and I can navigate easily through the section and tools. However, this is purely a sales CRM for visual execution and I recommend it for a starter sales professional. Cons It lacks integration features. It only focuses on Sales CRM rather than project and HRM management. But, this is also one of the strengths of Pipedrive that it's built for the SDRs and Sales Pros. Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reason for choosing Pipedrive I did not choose Pipedrive finally and used Hubspot for my sales CRM. Hubspot offered a more dynamic sales CRM option with the integrations that I already use. Review Source PA Patricia A. e-commerce manager Retail Used the software for: Less than 6 months ### "reliable and safe" January 30, 2023 5.0 Great, basic and practical package. Pros Mobile app is very practical and helps me a lot in business management. Cons It could have more integrations,I was not able to download it. Review Source JP Julien P. Used the software for: ### "Best Price/Quality ratio !" November 16, 2016 4.0 I've been part of 2 international companies for 10 years, using more than 4 CRM. The last one was "SalesForce" which was very useful and more convenient to use as a commercial person. But the cost for the company was Huge ! And a lot of option/modules were expensive. When I had to use Pipedrice (in my actual company) I felt immaediatly confortable withit. We have design 2 main Pipe (1 for sales, 1 for customer satisfaction) and it was easy and fast ! For sure we are missing some functionnalities such as the growth profit, or the follow up of the after sales, but for PIPEDRIVE give us 95% of what we need for an affordable cost. The customer service is very fast (direct answers on Twitter..etc..) so you can quiclky adapt Pipedrive to your sales process. I really recommend this tool !! Review Source IC Ian C. Office Worker Consumer Goods Used the software for: 6-12 months ### "Has been working for our business - wish it had free integrations" June 3, 2019 5.0 We converted to pipedrive from having done no proper crm system beforehand. It is working for us. Pros Importing spreadsheets is something I did and with little practice I got it down right so I did not find that difficult. People on my team who are doing more organization of the contacts and scheduling calls and so on use it it schedule their calls and everything rather than exporting back out or anything like that. Cons I wish it would integrate with shopify automatically without paying for 3rd party applications. It is a very common use case scenario so I think it should be included in all of the plans. Review Source MW Monét W. Sales Manager Computer Software Used the software for: 1-2 years ### "Making work easier to work with" November 9, 2015 5.0 Pros PipeDive makes it really easy to follow my deals, while at the same time still creating new leads and potential deals. It is so easy to understand how and why things are placed where they are. Cons If all the fields were searchable, and not only the fields such as, Name and emails, but rather the 'self made fields' Review Source CW Chris W. Owner Insurance Used the software for: 1-2 years ### "Customizable and visual" November 9, 2015 5.0 Pros The ability to customize your data input, deal stages, and list sorts is the best I've seen for any CMS system. It's extremely user friendly on top of that! Cons I really don't have any complaints about the product. The updates and videos keep us up to date about changes and new features as they are made available Review Source BT Brian T. Owner Marketing and Advertising Used the software for: 6-12 months ### "Workable CRM" May 2, 2019 4.0 Pros I was tasked to setup and configure Pipedrive for one of our clients. Pipedrive is powerful and very flexible and is sure to meet nearly any companies needs. Cons At times, setup was a bit convoluted and i thought the documentation left much to be desired but I got through it. Review Source VR Verified Reviewer Principal Management Consulting Used the software for: I used a free trial ### "Decent software but lacking on the integration side" December 14, 2018 3.0 Pros I like the ability to track the entire lead process. Cons No two way integration with Outlook/Office365. I dont believe in entering data twice. Contacts and calendar appointments should sync both ways. Review Source SS Scott S. Business Development Computer Software Used the software for: Less than 6 months ### "Simple and straightforward" July 1, 2015 4.5 Pros It is so easy to use, and so easy to keep track of. We went from one person using it to four people all using it as administrators and it has been the perfect deal tool for us. With just a couple of add-ons (MailChimp & Ecquire) we can do everything that a more expensive CRM can do, but we don't have to worry about navigating around features or complex systems that aren't of any interest to us yet. Totally customizable too...this will change and grow with our company, and in large part thanks to PipeDrive, we are growing fast... Cons Minor glitches and sometimes difficult to reach support. Luckily we haven't had any major snafus but if we did I'm not convinced we would get help as fast as we would like it. But at such a low monthly cost, that's probably to be expected. Something has to take the hit. Review Source VR Verified Reviewer Teacher Used the software for: Less than 6 months ### "It makes sales management easier" March 25, 2018 4.0 Pros It's very easy to use, and I love moving business from columns. The user interface is very beautiful Cons It's very expensive and the user licensing could be manage differently. It's really hard sending emails from the mail functionality Review Source SG Sheena G. owner Used the software for: 6-12 months ### "Nice software" June 6, 2018 4.0 Pros Simple and friendly interface. Almost all of the features are customizable. The mobile app is super-helpful. Cons For it's limited functionality priced pretty high. The reporting can be somewhat confusing. Customer service can be better. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.