# Page 89 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 89 - Is Pipedrive the right CRM solution for you? Explore 3044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3044) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 89 - Reviews of Pipedrive ## Showing most helpful reviews Showing 2201-2225 of 3044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JL Javier L. CEO Logistics and Supply Chain Used the software for: 1-2 years ### "Amazing CRM at a very reasonable cost." November 9, 2015 5.0 Pros Pipedrive is very user-friendly, easy to navigate through and, as far as we have tested, unlimited in space. It's our everyday tool, incredibly useful. Of course, it's cloud-based and we find it cheap for what we get back. Cons The app is not quite as good as the PC version. The Spanish version has some English bits in it. Review Source VR Verified Reviewer Used the software for: I used a free trial ### "Great for what it does" July 13, 2017 4.0 Pros Clear linear way to track sales. You can see the deals move along the path towards success. A good product. Cons Not really a CRM from my limited experience. The best part is the sales pipe. I think the limitations to teams could be an issue. Review Source JF Jonathan F. Technical Sales Consultant Computer Software Used the software for: Less than 6 months ### "Great product" November 16, 2016 5.0 I have really enjoyed using pipedrive. I like the reporting and the ability to set requirements like when a deal should rot. I think it really lends to the organizational flow and processing of a deal. The BCC feature is great too. Our team really enjoys the time it saves to be able to send an email right into the deal. I'm looking forward to what's to come in the future. Keep up the good work! Pros Ease of use, organization, value tracking, reporting, user segmentation Cons Occasionally, you will lose cards when dragging them. Review Source DD Davor D. CEO Marketing and Advertising Used the software for: 1-2 years ### "The best tool for handling your sales process. Powerful, yet intuitive" February 16, 2016 5.0 Pros I like how with Pipedrive you can start using it right away, yet gradually you find it has even the most advanced features you can use to simply close more sales, more easily. The best festure is the versatile filter. Cons Editing individual activities in activities tab could be better designed, which is a minor thing. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: I used a free trial ### "Easy to use Sales CRM tool" April 3, 2020 4.0 My overall experience with Pipedrive was satisfactory. I recommended it to the new sales guys. However, I switched into another sales CRM from Pipedrive for better integration options. Pros It's easy to use. The user interface is beautiful and I can navigate easily through the section and tools. However, this is purely a sales CRM for visual execution and I recommend it for a starter sales professional. Cons It lacks integration features. It only focuses on Sales CRM rather than project and HRM management. But, this is also one of the strengths of Pipedrive that it's built for the SDRs and Sales Pros. Alternatives considered [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Reason for choosing Pipedrive I did not choose Pipedrive finally and used Hubspot for my sales CRM. Hubspot offered a more dynamic sales CRM option with the integrations that I already use. Review Source PA Patricia A. e-commerce manager Retail Used the software for: Less than 6 months ### "reliable and safe" January 30, 2023 5.0 Great, basic and practical package. Pros Mobile app is very practical and helps me a lot in business management. Cons It could have more integrations,I was not able to download it. Review Source JP Julien P. Used the software for: ### "Best Price/Quality ratio !" November 16, 2016 4.0 I've been part of 2 international companies for 10 years, using more than 4 CRM. The last one was "SalesForce" which was very useful and more convenient to use as a commercial person. But the cost for the company was Huge ! And a lot of option/modules were expensive. When I had to use Pipedrice (in my actual company) I felt immaediatly confortable withit. We have design 2 main Pipe (1 for sales, 1 for customer satisfaction) and it was easy and fast ! For sure we are missing some functionnalities such as the growth profit, or the follow up of the after sales, but for PIPEDRIVE give us 95% of what we need for an affordable cost. The customer service is very fast (direct answers on Twitter..etc..) so you can quiclky adapt Pipedrive to your sales process. I really recommend this tool !! Review Source IC Ian C. Office Worker Consumer Goods Used the software for: 6-12 months ### "Has been working for our business - wish it had free integrations" June 3, 2019 5.0 We converted to pipedrive from having done no proper crm system beforehand. It is working for us. Pros Importing spreadsheets is something I did and with little practice I got it down right so I did not find that difficult. People on my team who are doing more organization of the contacts and scheduling calls and so on use it it schedule their calls and everything rather than exporting back out or anything like that. Cons I wish it would integrate with shopify automatically without paying for 3rd party applications. It is a very common use case scenario so I think it should be included in all of the plans. Review Source MW Monét W. Sales Manager Computer Software Used the software for: 1-2 years ### "Making work easier to work with" November 9, 2015 5.0 Pros PipeDive makes it really easy to follow my deals, while at the same time still creating new leads and potential deals. It is so easy to understand how and why things are placed where they are. Cons If all the fields were searchable, and not only the fields such as, Name and emails, but rather the 'self made fields' Review Source CW Chris W. Owner Insurance Used the software for: 1-2 years ### "Customizable and visual" November 9, 2015 5.0 Pros The ability to customize your data input, deal stages, and list sorts is the best I've seen for any CMS system. It's extremely user friendly on top of that! Cons I really don't have any complaints about the product. The updates and videos keep us up to date about changes and new features as they are made available Review Source BT Brian T. Owner Marketing and Advertising Used the software for: 6-12 months ### "Workable CRM" May 2, 2019 4.0 Pros I was tasked to setup and configure Pipedrive for one of our clients. Pipedrive is powerful and very flexible and is sure to meet nearly any companies needs. Cons At times, setup was a bit convoluted and i thought the documentation left much to be desired but I got through it. Review Source VR Verified Reviewer Principal Management Consulting Used the software for: I used a free trial ### "Decent software but lacking on the integration side" December 14, 2018 3.0 Pros I like the ability to track the entire lead process. Cons No two way integration with Outlook/Office365. I dont believe in entering data twice. Contacts and calendar appointments should sync both ways. Review Source SS Scott S. Business Development Computer Software Used the software for: Less than 6 months ### "Simple and straightforward" July 1, 2015 4.5 Pros It is so easy to use, and so easy to keep track of. We went from one person using it to four people all using it as administrators and it has been the perfect deal tool for us. With just a couple of add-ons (MailChimp & Ecquire) we can do everything that a more expensive CRM can do, but we don't have to worry about navigating around features or complex systems that aren't of any interest to us yet. Totally customizable too...this will change and grow with our company, and in large part thanks to PipeDrive, we are growing fast... Cons Minor glitches and sometimes difficult to reach support. Luckily we haven't had any major snafus but if we did I'm not convinced we would get help as fast as we would like it. But at such a low monthly cost, that's probably to be expected. Something has to take the hit. Review Source VR Verified Reviewer Teacher Used the software for: Less than 6 months ### "It makes sales management easier" March 25, 2018 4.0 Pros It's very easy to use, and I love moving business from columns. The user interface is very beautiful Cons It's very expensive and the user licensing could be manage differently. It's really hard sending emails from the mail functionality Review Source SG Sheena G. owner Used the software for: 6-12 months ### "Nice software" June 6, 2018 4.0 Pros Simple and friendly interface. Almost all of the features are customizable. The mobile app is super-helpful. Cons For it's limited functionality priced pretty high. The reporting can be somewhat confusing. Customer service can be better. Review Source BS Bailey S. Director of Operations Used the software for: 1-2 years ### "Pipedrive- excellent app for tracking leads through stages" March 12, 2015 4.5 Pros It's very easy to use - UI was simple and effective, and could be tailored to my preferences (categories, fields, stages, filters, etc.) Cons The company is young, so whenever I came across a bug, it took them a while to reply to me and resolve the issue. Sometimes I was unable to use the app until it was fixed. Review Source VR Verified Reviewer Enterprise Business Development Representative Automotive Used the software for: Less than 6 months ### "PipeDrive Review for projects" October 3, 2018 3.0 Pros It was a great starter tool for working on projects. Easy to read and learn how to use Cons There are better software out there for working on your projects. It's good for a couple of users however Review Source JM Jonathan M. Consultant Used the software for: Less than 6 months ### "Fantastic simple tool easy to use and manages the sales" August 31, 2017 4.0 Pros It is simple to use and I found it more and more useful to manage the business as I used it and understood it better. Cons It should have email built into the basic package. I would like to be able to change some of the built in titles Review Source JW John W. Sales Manager Food Production Used the software for: Less than 6 months ### "Great upgraded CRM software compared to SalesForce" April 9, 2018 4.0 Simple and easy to use CRM tool! Pros I just started using PipeDrive (from SalesForce) and it is a very simple and easy to use CRM tool. It helps you to understand the sales process and track the progress of the sale throughout the cycle. Easy to understand and use, with many different functions and abilites. Cons I would like if the program had the ability to intergrate the use of Gmail as an email source, which all in the office use. Review Source RL Rick L. Independent Contractor Utilities Used the software for: Less than 6 months ### "Pipedrive.... Fantastic tool !!!" December 23, 2016 5.0 Been using our company's implementation of Pipedrive now for a couple months. Easy of use, responsiveness, availability, and features are just awesome. Pros ease of use, uptime features (very uptime/availability, performance Cons Not really certain. Still, have types of searches I would like to perform which I am not certain I can't do due to implementation or company restrictions or non-P.D. availability or just lack of knowledge. Probably some of each.... Review Source MT Minh T. HR assistant Events Services Used the software for: 6-12 months ### "A good product for HR department" July 15, 2019 5.0 Pros \- Easy to use - The price is reasonable Cons \- Do not have enough function - The searching bar is hard to use Review Source MB Mark B. Used the software for: ### "An answer to prayer!" January 29, 2016 5.0 I run a small home repair business, and have hated keeping track of leads on paper, and trying to remember just what needs the next step is for each customer. I have looked at other CRM systems, and fell in love with Pipedrive within minutes of beginning my free trial. It is fully customizable in the trial, so I was able to set things up the way I wanted. Now I can quickly see who needs to be contacted, who needs an estimate, who needs an invoice, and who needs to pay me. Pros- Very customizable Very easy to use Intuitive Completely mobile Log calls when calls are made through the app Affordable Cons- It takes more effort than I like to insert the address. I should be able to add an address when creating take the lead, and also add an address when creating a deal. Review Source DB Dmitry B. Used the software for: 6-12 months ### "Simple and plain CRM" October 20, 2016 4.0 If you need to start CRM in your company, pipedrive seems to be one of the best CRM you can start with. It's clean, doen't need much customization and allows to start immediately after login. Pros Plain, simple, mobile apps are included Cons Reporting could be more sofisticated Review Source vK vin K. director Used the software for: 1-2 years ### "Very good" June 27, 2017 5.0 Pros its easy to use for someone with limited computer skills like myself. The ability to mail multiple customers about new products in a neat and compact way has helped us with our sales. Cons The mail sometime comes up in peoples promotion box so they miss them. I find it difficult to resize images too Review Source VR Verified Reviewer Associate Consultant Management Consulting Used the software for: 6-12 months ### "Really easy to use and intuitive CRM" October 11, 2018 4.0 Pros Great CRM tool for business of all sizes. Very easy to scale and has many features that other big CRM's have. Cons Don't have any cons although I have not used all the features that Pipedrive has to offer. Keep up the updates. Review Source Similar Products Featured ## Related categories [CRM](https://www.capterra.com/customer-relationship-management-software/)[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Contact Management](https://www.capterra.com/contact-management-software/)