# Page 93 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 93 - Is Pipedrive the right CRM solution for you? Explore 3044 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3044) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 93 - Reviews of Pipedrive ## Showing most helpful reviews Showing 2301-2325 of 3044 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AT Andrew T. Director Used the software for: ### "Really easy to use. I love it." January 5, 2016 4.0 We use it to keep track of our ongoing deals in our M&A Brokerage. It was so easy to mirror the stages of our deal cycle with a pipeline deal cycle. We set up one for each type of work we conduct (buy,sell,raising capital etc) and this allows us to see our deals heading across the line. I would highly recommend it to any body that wants to track and record progress during any sales cycle. Pros: Easy to setup, easy to customise and very easy to use. Cons: I wish we didn't have to sue a third party product like PandaDocs and MailChimp to get great output from the Pipedrive. I'm glad we can but I would like have seen a 'mail-merge' built in. However, it's great. we love it and we keep on using it. Review Source KW Kyle W. Sales Used the software for: Less than 6 months ### "Great lead management tool!!" June 17, 2016 5.0 I sell boats and needed a simplified CRM that didn't have all the bells and whistles or the big price tag. Pipedrive allows me to access my leads via laptop or mobile device and does not overload me with information or break the bank. Simple to use and has great customer support, although I cannot say I have needed it. Pros Streamlined format and easy to use whether in the office or on the go. Great support staff! Cons At this time, none. Review Source MJ Michael J. Director of Sales Used the software for: 6-12 months ### "Pipedrive gets the job done" March 6, 2015 4.0 Pros It has a very simple and intuitive interface. It makes keeping track of everything very fast. Cons There's only one contact viewable per account when sometimes I would like to have multiple viewable contacts. Review Source TH Tucker H. Director of Sales Banking Used the software for: 1-2 years ### "Strong product with potential to be Excellent" March 22, 2016 4.5 Pros Pipedrive works really well for us and has been very reliable. We greatly appreciate that it can be customized and customer support has been incredibly responsive. Cons Can't drag and drop docs. Would also be nice to be able to prioritize tasks. Review Source GM Grzegorz M. Used the software for: ### "Amazing for small/medium sales teams who love peace of mind" January 5, 2016 4.0 As a sales person I always wanted to focus on the bottom line. I've used a few web-based CRMs over the last few years and Pipedrive gives me the most freedom to actually sell. The time I spend on managing the solution is absolutely minimal (and I don't have a tech team doing it for me). Pipedrive is very friendly and the customization is dead easy. I like the way my communication with prospects is organized, the import wizard is really intuitive and tutorials are aplenty. Great support and responsive customer service! There are still some minor features missing (like saving the mapping of fields while importing contacts or speed of processing incoming mails) but overall it's fun to work with. Review Source jH jed H. legal advisor Real Estate Used the software for: Less than 6 months ### "Pipedrive CRM for Real Estate" December 14, 2016 5.0 Started using pipedrive three weeks ago so my partner and I could share real-time info on shared deals. intuitive interface and perfect software for tracking small business tasks and deal progress. Ease and peace of mind with real-time updates, excellent mobile app, integration with third party apps and syncs with existing contacts and calendars Pros Price, functionality, sync capabilities Cons technical support is slow and unfriendly thus far Review Source jC judy C. Owner Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Quick fix to track business job&sales cycles on different desks&tasks" February 23, 2016 4.5 Pros Simple without getting mired down in detailed complexities that stop employees/company from targeting the bottom line, tracking and closing jobs into billable sales. This software was easy to customize and easy for office personalities (engineering, accountants, sales) to learn and adapt to their uses. We adapt it to track job quotes through engineering presale/quote/proposal/pre-production/production/close and billing cycles. Best is attaching all docs and email threads to jobs so status can be picked up by other departments. The viewing of different jobs, the cycle and mapping of employee tasks is easy to track, along with the $$$, which I like most of all! Cons It works and the price is right for a small company. What's not to like? Review Source CS Candace S. Director of Sales Marketing and Advertising Used the software for: 6-12 months ### "Awesome Product! " November 9, 2015 5.0 Pros So easy, keeps my sales life organized so I never forget a thing. Best of all, my boss can keep track of what I'm up to. Pipedrive is also great because it integrates well with other programs. Cons It creates duplicate deals for every proposal I write. I often create a deal in Pipedrive when I have a prospect, long before I need to write a proposal. To solve the problem I use the merge function. Review Source AR Andrew R. Director of Marketing Retail Used the software for: 6-12 months ### "Clean, User Friendly, and Efficient!" November 9, 2015 5.0 Pros Pipedrive is by far one of the most user friendly CRM systems available. Whether you're looking for an enhanced digital rolodex or a full blown CRM to streamline the sales aspect of your company, Pipedrive is the clear cut choice! Cons The development team seems to lack any real sense of motivation when dealing with improvements, but that's not a huge deal since the product is phenomenal as is. Review Source VR Verified Reviewer Graduate Research Assistant Computer Software Used the software for: Less than 6 months ### "Great CRM Tool" December 16, 2018 5.0 Pros Pipedrive is a great Customer relationship management tool with nice interface. Cons the interface though simple can be made better for customers to navigate easily. Review Source MT Melanie T. Director of Marketing Computer Software Used the software for: 6-12 months ### "Melanie's review of pipedrive" April 21, 2015 4.0 Pros I like that Pipedrive lays out the stage of each prospect within the lead pipeline from left to right. Because of that, it's simple to see where everything is in each stage of the sales process. I like all the fields on the left that it gives you as well. Cons It's not super intuitive as far as getting it to set up "everyone" as a default when you change between Lead Pipeline, Channels, etc. Review Source DD Damien D. Sales and Account Manager Chemicals Used the software for: Less than 6 months ### "Great little program, helps streamline task management and manage large prospect lists" May 22, 2017 5.0 CRM functionality which dramatically saves time. Pros I love the ease of use, program is highly visual, reminders are in both push notifications and emails meaning there's little chance to forget a task. Cons They need to allow more information for contacts. What is their position? Where do they sit within the organisation i.e. are they a decision maker, influencer etc Review Source SF Stephanie F. Owner-Director Wholesale Used the software for: Less than 6 months ### "Pipedrive has transformed me from a paper based, time wasted space.... " August 26, 2018 4.0 Excellent. Customer support has been great - responsive and useful information Pros Cleaned up the clutter of a paper based office... no more clear files with printed paper, with post it notes all all over the place. A single repository for all my customer dealings. Cons Would be useful to delete linked contacts from a DEAL without having to do so many steps... bit confusing Review Source ALD Adjoh Lucie D. Assistante commerciale Building Materials Used the software for: I used a free trial ### "Logiciel de gestion" October 21, 2023 5.0 Pros Très avantageux lors du suivi des ventes et participe à gérer les comptes en rassurant bien l'utilisateur pour sa fidélité dans la gestion des services. Cons Aucun avantage trouvé à logiciel. Je rassure l'utilisateur. Review Source Response from Pipedrive March 7, 2024 Thank you for your feedback. RS Rebecca S. Research Assistant Used the software for: 6-12 months ### "Pipedrive has really made the sales process more efficient!" December 12, 2017 5.0 Pros What I like most about Pipedrive is that it seems like it was built by a sales team - for a sales team, rather than software engineers who don't know all of the aspects of the sales process that we need in a product. Cons What I like least about Pipedrive is that there should be a more simple way to export the data into Excel, in a more concise way. Review Source GH Gaurav H. Founder Computer Software Used the software for: Less than 6 months ### "Simple, Intuitive and Easy to Use" October 20, 2016 5.0 I firmly believe that the biggest advantage of a CRM tool is that it helps establish a sales process. And Pipedrive meets that criteria and some more. A lot of people out there compare Pipedrive with established CRM players but that is like comparing Apples & Oranges. People also fail to forget that blaming the tool is basically covering their own internal flaws in the organization. Pipedrive is not as customizable as Salesforce or other CRM tools. But it does the job and does it well. And it is darn cheap. It helps an org establish a sound sales process for a fraction of the cost of Salesforce. Pros \- Ease of Use - Not much training needed - Ability to add notes - Ability to track Activity - Multiple Sales Processes Cons \- The relationships between the data objects (for e.g. Deals and Contacts) can some time be confusing. - Review Source BF Ben F. Sales Mining & Metals Used the software for: Less than 6 months ### "Great Program" January 20, 2017 5.0 Works well, easy to use interface with excellent graphics. Best function is the one that you can drag and drop deals to the next stage of the pipeline. Would be good if they added a few integrations like Outlook etc. Pros Easy to use Drag and drop deals Emails pop up in the company, so you can see all your history Cons Minimal integrations Lack of features Needs a quoting feature and email tracking Review Source JC Jonathan C. Director Used the software for: ### "Simple and Effective" February 3, 2016 4.0 I'm a mortgage broker and the pros for me are: 1) as deals are specific to the writer of the deal, this application allows me to monitor deals done by writers under me (making scaling and training easy); and 2) this system doesn't get too crowded as deals are specific to the owner. Cons: 1) No active referral monitoring system as yet. Would love to be able to have an active database for referrers so that we can search deals based on those who referred. 2) Related feature would be a commission split to be able to track how much is paid to referral partners for leads. Overall: Simple system that enables me and my team to work effectively. It aids but doesn't micro manage. Review Source rV roxi V. CRM Specialist Outsourcing/Offshoring Used the software for: 6-12 months ### "simple to use " October 2, 2016 3.0 it is really simple to use. does have a duplication problem when it separates the contact and company into individual contacts.. it you could link it with an invoicing app, or link your different pipelines, this could have been the one.. Pros it is easy to use. Reports look nice and are easy to read. Cons you cant use report outside of system. only export function is excel or word, so you have clean data up.. Review Source DE Dave E. Director Medical Practice Used the software for: Less than 6 months ### "Pipeline is a great solution for small businesses" January 18, 2017 5.0 Easy to set up. Very little training needed. Great videos available for extra learning. Very interactive and very tailorable for such an inexpensive CRM. Pros Price! is very less per person gets you going! Cons It is not Salesforce. Don't expect integrations with Pardot or other marketing lead generation packages, but for the price and what it is designed to do, it does it very well! Review Source TH Terry H. Logistics Sales Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Keeps me on track for sales" July 7, 2017 5.0 Have closed 33 accounts in 3 months by using the Pipedrive pipeline, which means more commission money in my pocket! Thanks Pipedrive!!! Pros Ease of use, reminds me to schedule followup automatically, good customization to my sales industry. Cons Wish it had just a little more customization, such as automatic time stamping and would show the persons name in the organization list view. Review Source PB Paul B. Sales Manager Computer Software Used the software for: 6-12 months ### "Hybrid software and Pipedrive " February 16, 2016 5.0 Pros Pipedrive is simple to use and unlike other systems actually feels like its helping you be more organised, it's not big-brother keeping an eye on you. Having used Salesforce.com I would much rather use Pipedrive. Cons The phone app drops calls. Under customers activities I would like to have a popup list that allows all users to with in a business to stick to the same naming criteria. Review Source KK Kaspar K. Sales Manager Oil & Energy Used the software for: 1-2 years ### "My right hand in sales" February 16, 2016 4.5 Pros So far if I need to do some changes in my sales pipeline Pipedrive has managed to satisfy my needs. Cons There isn´t compatibility with Hansaworld, I find the need to transfer the info gathered to Pipedrive to Hansaworld after deal. Review Source DG David G. Manager Sales Steering Europe Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent basic tool to manage your pipeline(s) " February 16, 2016 4.5 Pros The tool is very simple to use and to explain. It can be configured easily and has good connectivity Cons Some missing features that hopefully will be developed in the future, like some mandatory fields and better gmail integration. Review Source VR Verified Reviewer Used the software for: Less than 6 months ### "Great sales-focused CRM tool" June 6, 2018 4.0 Pros I love that it is web-based which enables its users to access it just about anywhere. I also love that is it sales-focused. You have to choose the right kind of CRM based on what you need to achieve -- and if you want to increase your sales, then Pipedrive is the way to go. I like that it is designed with salespeople's needs in mind. Cons If I have to have one - it's to improve filter functionalities. But only if i have to! Pipedrive is a great tool and I'm generally satisfied using the product. Review Source Similar Products Featured