# Page 98 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 98 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 98 - Reviews of Pipedrive ## Showing most helpful reviews Showing 2426-2450 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AL Ann L. Sales Rep Used the software for: Less than 6 months ### "does what is needed" January 9, 2018 4.0 Pros it is very easy to learn and to use; I needed a basic CRM system and this fits the bill; basically to have a customer record and follow up information Cons It seems that some of my emails are not being linked to the customer record and I don't know why; we are looking into this Review Source SH Sandeep H. Head of Growth Used the software for: Less than 6 months ### "Tried but didn't go for it" July 3, 2018 4.0 Pros Simple and neat user interface. May be good for small teams but did not suit our requirement in comparison to other CRMs Cons Cannot read incoming emails like sequences in HubSpot. It is essential these days to read incoming emails and take actions automatically based on that. Review Source TW Tyrone W. Adjunct Professor Higher Education Used the software for: Less than 6 months ### "Pipedrive is a great Salesforce alternative" April 12, 2018 4.0 Pros Pipedrive is very similar to BaseCRM. It is a Customer Relationship Management (CRM) Tool that exists entirely in the cloud. The Android app is packed with alot of features and the web app allows for customization. Cons Although similar to BaseCRM it does lack a few important features like texting support. Additionally, like BaseCRM you have to pay a monthly fee for each user as compared to being able to buy a package deal. Review Source BC Bruce C. Sales Engioneering Food & Beverages Used the software for: Less than 6 months ### "Once we learned how to use it it became the very best tool we have ever used, to track our success!" December 20, 2017 5.0 Everyone should be using this tool! Pros Complete! Everything in one place! Easy to use! Easy learning curve, but it is a learning curve!! Cons Not a thing! Well maybe one thing, would like to be able to print the main page so we could give it to others on the team or take it with me! Review Source DF David F. Director of Operations Management Consulting Used the software for: Less than 6 months ### "I love this product!" September 8, 2016 4.5 Pros The support team is knowledgeable and always receptive to feedback. I actually get the feeling that they both care about me as their customer and want to make their own product better. Pipedrive is very simple, organized and actually helps our team focus. It's automated integration and features are great. We Have actually started using it as a PM tool even though it's not really meant for that purpose. Hopefully stains point they'll offer PM software that integrates with this CRM platform. Cons The contacts integration with Google are a double-edged sword. They can get a tad messy. Hopefully they will improve this aspect as their product matures. Review Source XC Xavier-Noël C. Sales Manager Marketing and Advertising Used the software for: 1-2 years ### "Complete and easy to use" March 24, 2016 4.5 Pros Pipedrive is very complete, and easy to use. We don't need any training to adopt it Cons Sometimes a bit slow, we have to wait a few time to register an action Review Source BB Brooke B. Sales Person Oil & Energy Used the software for: Less than 6 months ### "Great Software for Customer Service" October 20, 2016 5.0 As a career salesperson, I have been forced to use many CRM programs over the years. This is the easiest to use, and has the most info available without having to search. I find it very intuitive, and I actually enjoy using it. Great job, and highly reccomended! Pros Easy to use, Easy to find info, Easy to customize, Great interface Review Source LA Lisa A. Used the software for: ### "Quick and Easy" February 22, 2016 5.0 I really appreciate how quickly we were able to get up and running using Pipedrive. Did a couple of tutorials. Had a few questions answered with a video addressing my specific answers. Smart way to respond. I wish we could put the Ideas/Deals in alpha order using the pipeline screen - I have to go first to the list screen to find something quickly. Only been using a couple of months. Hopefully, in the next couple of months, we will customize it more. We also did the 11 Tips provided by Pipedrive to walk through the program. They were very helpful and I have summarized those notes. Review Source VR Verified Reviewer Software Engineer/Product Manager Computer Software Used the software for: Less than 6 months ### "Pipedrive is absolutely amazing and a great tool!" July 10, 2018 5.0 It has helped grow the sales of the company I am at tremendously! Pros I love the customization of the software. You are able to make it fit your sales pipeline. I also like the API's that they have in order to integrate it with your own software. Cons There honestly isn't much. There may be a few things like being able to add multiple users to a deal at a single time, but honestly it hasn't come up much. Review Source kB kelvin B. Account Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Easy to use" March 22, 2016 5.0 Pros Very simple and easy to use - product is easily picked up in all areas of an organization Cons The are no downsides to this product - easy to use; I love it! Review Source CW Clint W. founding partner Used the software for: Less than 6 months ### "the software I've been waiting for; turbocharged my biz dev work. " June 27, 2017 5.0 Pros it makes it easy to keep track of a zillion different leads all in various stages of development. it keeps me on task. it's well designed, so that I rarely wish it were different. and when i do, it often turns out that it's the way it is for a good reason. love it. Review Source BD Ben D. Sales Used the software for: ### "Easy to use and good value, but not 100% intuitive" May 12, 2015 4.0 Pipedrive is an easy to use CRM interface, that covers all of the basic customer tracking functions that I need. And it is cheap enough so that we don't need to think twice about using it. The cons are that I seem to spend a lot of time entering and re-entering information. The process to enter and view a contact and a deal is a bit all over the place, especially for a business like ours where customers make a one off purchase. Some functionality that would be great would be the ability to send mass emails to prospects at various stages in the buying process, as well as post purchase. Review Source CG Christian G. Director of Sales Computer Software Used the software for: 6-12 months ### "Awesome sales pipeline management software !!" March 27, 2016 5.0 Pros Pipedrive is a sales software for the busy sales manager or representative. Everything can be seen instantly via the dashboards and modified quickly via drag&drop. Also Pipedrive is extendable with custom fields, etc. Cons There could be a direct e-mail integration, but the smart bcc feature is cool as well. Review Source JR Juan R. Consumer Goods Used the software for: Less than 6 months ### "Easy to use" August 19, 2016 5.0 Using pipedrive has been a breeze. Makes things easier to organize. I use it to remind myself of where Im with with clients. I have used other programs and they are too complicated. Pipedrive is user friendly straight to the point. U don't need to be a engineer to use this! Pros Easy to use, fast, reliable and very inexpensive. Cons none Review Source SD Sarah D. Office Manager Used the software for: ### "Out of the 6 CRMs I tried, Pipedrive was hands-down the best." October 21, 2015 5.0 Pros - clear, easy to use, intuitive, good on both computer and iPhone Cons - takes some time to tailor it to your industry, but having tried several others (Apptivo, Zoho, Insightly, Highrise, Base) Pipedrive is still the best I'm having to "teach" it to our main sales guy, who basically knows nothing about computers, and he's catching on quite well. Our industry is security, we sell and install camera systems, access control, etc. That's why it's taken a bit of time (a few weeks) to make Pipedrive fit our needs. Now I'm looking for Project Management software to go along with it. Review Source DS Dimitri S. CEO Telecommunications Used the software for: 1-2 years ### "Perfect CRM for field sales" February 17, 2016 5.0 Pros Focused on showing the rep what they need to do today. Easy interface. Cons Limited functionality for customer service and post sales customer management. Review Source DB David B. Sales Associate Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Excellent CRM system (and more !!)" March 22, 2016 4.5 Pros truly easy to use and intuative. Extremely easy to navigate around Cons simplicity and great search features. Sales stats readily available for all users Review Source ZS Zain S. CEO Automotive Used the software for: 2+ years ### "Excellent software & customer service!" May 23, 2019 5.0 Pros Easy to use and simple, no messing around or hassle. Cons Cant think of anything to be honest, its just the best. Review Source SG Seth G. Real Estate Used the software for: 1-2 years ### "My Review of Pipedrive" March 4, 2015 3.5 Pros The help center has a ton of information. It is easy to navigate. Cons The lack of updates to the program and the difficulty organizing leads/deal/etc. Review Source BZ Bozorg Z. Vice President Medical Practice Used the software for: Less than 6 months ### "Migrating to Pipedrive" February 16, 2016 5.0 Pros My company recently migrated to Pipedrive. I have access to all my previous accounts, leads and contacts. I like the way it is organized. The easy integration with Google Calendar makes my appointments simpler. I like the visual and easy to use approach. Cons Some details did not work when migrating like for example my previous notes. Also setting an old closed deal for follow-up. My guess is that this has to do with configuration by my company IT. I have to further test and use to go into the depths of it. Remember this is a migration and I think it is normal for some things not working immediately like expected as different to a direct use. Review Source RJ RJ J. Owner Real Estate Used the software for: Less than 6 months ### "BEST / EASIEST CRM I'VE USED IN 10 YEARS" March 10, 2017 5.0 Tried every other big name CRM, none of them compare. Easy to customize, the visual sakes funnel and simple stage to stage layout. And the ability to integrate 100 different tools for everything from individual client emails, upload files, do bulk email marketing, to click to call voip telephone solutions, make it my only mobile office Review Source FS Felicia S. Owner Professional Training & Coaching Used the software for: Less than 6 months ### "Pipedrive has been a game changer for my business" July 14, 2017 5.0 Closing more sales and follow up Pros Letting me know how much money I have on the table. Tracking emails, notes, and task all in one place Cons How when you add someone new it just puts them in the middle not add them to the bottom or top of the list. You have to go find it. Review Source MB Magnus B. Consultant Computer Software Used the software for: Less than 6 months ### "Great result oriented app" February 22, 2016 5.0 Pros It's does the job brilliantly because it's not a traditional CRM. Usually systems like these prioritize managers report perspective and is build from that perspective. Although the idea is valid, in practice sales people want to do a good job - systems which doesn't support the daily operative and tactical business easily get "forgotten" until some manager sends a email demanding reports to be filled out. Pipedrive is built from the perspective of keeping your salespipe up to date and doesn't allow you to relax until a next move is scheduled. That drives business. Cons It's too cheap. :-) Some people don't take it seriously for that reason. Review Source MM Marilia M. Sales Manager Computer Software Used the software for: 1-2 years ### "Pipedrive review" March 22, 2016 4.5 Pros It helps me a lot to organize my stuffs at work! I like because is easy and complete! Cons I don't like the beta test. I don't have more complains. Review Source VR Verified Reviewer Founder Design Used the software for: Less than 6 months ### "Sales at a glance" September 19, 2018 5.0 Pipedrive is a simple, easy to use tool to organize your sales pipeline. Pros The user interface makes it easy for any user to use Pipedrive in seconds. You can view your sales pipeline in a glance and it's very easy to get started on this software. Cons The reporting tool could be better. The way the software generates, filters and prints reports is something we've love to see an improvement on. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.