# Page 60 | Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 60 - Is Pipedrive the right Customer Success solution for you? Explore 3042 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132666/Pipedrive/reviews --- Pipedrive 4.5 (3042) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 60 - Reviews of Pipedrive ## Showing most helpful reviews Showing 1476-1500 of 3042 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use YD Yolibet D. Financial Associate Financial Services Used the software for: 6-12 months ### "Customization is so important!" October 9, 2018 5.0 Pros I love that I can easily manipulate and organize the tabs in whatever order I like them to be, based on my daily tasks. It makes it so streamlined that I can take a contact from a Lead all the way to a completed sale! This is revolutionary! Cons RECOMMEND! It's not bad for the price, but I just love how much easier it has made my life Review Source VR Verified Reviewer Assistant Marketing Manager Retail Used the software for: I used a free trial ### "Easy Sales Tracking with Pipedrive " December 6, 2021 4.0 My overall experience with Pipedrive is positive and I believe that it is absolutely useful to any sales manager to keep track of their sales. Pros Pipedrive is a userfriendly platform with a simple and easy layout that can be understood by anyone in your team. It is a great tool for tracking your sales throughout the saes funnel and close down leads. Cons Pipedrive offers only two weeks of free trial and I wish that I had more time to explore this tool to understand its true potential. Additionally I found some of the automation fees quite expensive as well. Review Source Renny A. Product Designer Used the software for: Less than 6 months ### "Pipedrive is a great tool for a SaaS startup" May 17, 2018 4.0 Pros All tho Pipedrive has great features the main attraction is the column based state for businesses making it very clear for the sales team where everything is at. Cons Quality over quantity is definitely the norm for pipedrive but for the price is leaking some features needed for large companies. Review Source JAM JOSE ANTONIO M. Business Development Manager Computer Software Used the software for: 2+ years ### "The effective tool for monitoring and control of commercial activity " July 18, 2018 5.0 Pros Pipedrive is an easy, structured and focused tool on business. Very useful for the control of daily activity Cons In general I have no cons except that sometimes I find unwanted filters when accesing from my mobile app. Review Source PV Pablo V. COO Computer Software Used the software for: Less than 6 months ### "Easy to use" August 10, 2022 4.0 Overall, I still recommend it If the goal is mostly keep track of sales and contacts. For advanced marketing has limitations Pros Very intuitive set up Sales team onboarding is quick and easy Cons At the beginning the price seemed very convinient, but I realized that one needs to pay extra for basic features as mailing campaings and prospecting. Doesn't offer a native CMS, automatations ate limited, for advanced stuff something like zapier is needed Reason for choosing Pipedrive Price, and easy to set up Review Source Juan Salvador P. Director Used the software for: Less than 6 months ### "It is a very good tool to sell!" June 13, 2018 4.0 Pros It allows to organize the information of the clients, to follow up the sales executives, very good tool to organize the company. Cons You could make improvements such as a search engine for the fields created or be able to use the fields to make statistics. this would greatly improve usability Review Source Angus G. Marketing and Advertising Used the software for: ### "Quality CRM Sales Tool" April 28, 2015 5.0 We've been using this for the last few months and it is by far the simplest and most efficient way to support/monitor our sales team. The dashboard options allow us to see at a 50,000 ft view what's happening and how everyone stacks up. Pros Simple Efficient Great dashboard views Deal flow is very helpful Cons Some conflicts around how contacts are managed. If multiple sales people call the same person, that overlap isn't as visible as a 'deal' is to mgmt. This leads to issues as to whom 'owns' a contact, a lead or a deal when it closes. Review Source DL Damian L. IT Professional Used the software for: 6-12 months ### "If you are looking for a more complex system to deal with automated tasks for sale teams, maybe Pipe" January 23, 2018 4.0 Pipedrive is organized and simple to use. For a small business looking to track deals from the moment a lead comes in until it is closed I would highly recommend Pipedrive. It displays your deals in an easy way to see what stage your various deals are in, and makes it easy to find an old deal/contact. Pros The company has a self-explanatory system that is easily customizable. By providing a visual system, it makes it easy to quickly see what needs to be done on a given day and where you stand in the process of future sales. Cons doesn't integrate directly with Outlook. There were a few design flaws and interface issues that we ran into. For example, if a group of deals were tagged or categorized incorrectly, we would have to get an intern to go through each deal separately and correct the mistake there wasn't a mass change option. Small issues like that made using Pipedrive take longer than necessary, which was a bit inconvenient. Review Source JS James S. Chief Strategy Officer and Managing Partner SE Asia Investment Banking Used the software for: Less than 6 months ### "Pipedrive - A CRM that even the Boss can use!" April 22, 2019 4.0 Pros The features that most appealed to me personally were: - The ease of setting up a sales funnel for contacts (drag and drop features) - The visual nature of the dashboard - The LINKED-In integration which allowed me to... - Use Linked-in's advanced search functions to identify prospects then, with one click, create a new contact in Pipedrive Cons The features I could not seem to use properly were: - Assigning one of my contacts to a VA or peer within my company to share follow-up duties - If I created a deal by mistake, if I am not assigned as an admin, I can't delete a duplicate, so it skews my daily pipeline/report until an Administrator can find the time to delete it Review Source MJ Marc J. Publisher Development Director Marketing and Advertising Used the software for: 1-2 years ### "Connect Your Calendar for Follow up Alerts" November 16, 2016 5.0 I like using PipeDrive because it has follow up alerts that can be linked with my Gmail account and Calendar.. so when I have a scheduled follow up it shows up in my email and I get a notification pop up . Really useful when managing 100's of leads in my Pipe. Pros Links with Google calender. The Lead dashboard works too. Cons Sometimes I have no deal but a follow up linked to a contact name instead. I'm not sure how that happened. Review Source CL Chris L. Controller Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Simple and Effective" August 29, 2016 4.0 Pros Very easy to set up and understand exactly how and why the software organizes data the way it does. It didnt take long for our sales staff to understand its functionality and features. The drag and drop interface makes it very easy for sales staff to track the progress of any project they have on the go, which makes it a great productivity/collaboration tool useful for all production meetings. Cons Inability to plug into software systems. I am not aware of any solution this app has for plugging into most common ERP systems. This app lacks the depth needed to fully asses sales performance. Review Source DR Dani R. CRM administrator Insurance Used the software for: Less than 6 months ### "Pipedrive ideal Sales Management tool" January 11, 2017 5.0 Recently my company decided to look for a tool to manage our sales pipeline. I started with a trial of a few different systems but immediately was drawn to the ease of use of Pipedrive. One of the biggest hurdles with a sales teams is getting them to actually use a CRM, especially effectively. Pipedrive captures all the information we are looking for as well as report on from a management perspective, it also helps manage opportunities at an individual level, keep organized and (hopefully) drive revenue. Pros The surprising amount of functionality and customizable fields. Easy to use and admin. Simple, not over complicated which aids in user adoption and therefore accurate reporting. The mobile app is a huge pulse. Cons Would like to be able to customize a few of the default fields. Its small, but I would like to change the name of "Deals" to opportunities or other. Also, would like to make some fields required. This could be a function that I just haven't figured out yet! Review Source VR Verified Reviewer Sócio Fundador Investment Banking Used the software for: 1-2 years ### "Quite complete crm" July 18, 2019 5.0 I like the platform, quite easy to use. Offer integration with other Apps, email integration and webforms. I miss email campaigns and automation features. Pros Easy to use. Offer many features and additional resourses, like webforms and email integration. Cons Not possible to create and automate e-mail campaigns. Review Source CF Carolina F. diretor de vendas Marketing and Advertising Used the software for: I used a free trial ### "usabildade da plataforma" August 21, 2023 3.0 gosto da plataforma de forma geral, mas acho que leva um certo tempo para usar todas as funcionalidades Pros as ferramentas de gestão de banco de dados de prospects, segmentação de mercado e analises que o sistema gera Cons os recursos de upload as vezes trazem informações mal configuradas Review Source Response from Pipedrive September 19, 2023 Carolina, thanks for sharing your insights! VN Vicky N. Lead UI/UX Computer Software Used the software for: 1-2 years ### "Best Deals Management Application" February 22, 2018 5.0 Pros PipeDrive is one of the best Deals management CRM application. It helps creating custom fields on the Deal page which helps us putting any information about the contacts. It has a great customized Pipeline and stages system.Contacts can be imported via the CSV files and the Deals can be created easily. Activity management is one of the best part of this CRM. Review Source ET Eugenia T. Head of Sales and Marketing Used the software for: 1-2 years ### "We use Pipedrive for managing communication process with clients " July 2, 2018 5.0 Ordering of information Pros Usability and that it is easy for understanding, has good mobile apps. Also, I like that it is very flexible and has a lot of integrations Cons cost and that it is not possible to pay in USD in Ukraine. Will be better if there are pictures of contacts in the contacts list, not just on the person page. But in general this is my favourite tool Review Source DD Drielle D. Autônoma Textiles Used the software for: I used a free trial ### "Relevante " January 4, 2023 5.0 Aprendizado.. Pros Da pratricidade.. além de ser muito maleável para o dia dia Cons Deixa desejar pouca coisa..mas muito satisfeita Review Source JB Jackie B. Used the software for: Less than 6 months ### "Works the way the Best Salespeople do!" January 29, 2017 5.0 No one should build a CRM unless they are a true salesperson in their very soul! That is someone who values their customers, who seek to overdeliver everytime to the point their customers follow them everywhere. That is what my team does, and I wouldn't hire anyone less - and no company should. That said if you need a CRM that "babysits" your sales teams, look at where the real problem is, and fix that first. Pros Intuitive, the focus is on moving deals forward and capturing why they are (or not). Works well on mobile devices ( iPad too) Works the way the best salespeople work, because that is clearly who designed this! Automates the sales process so sales doesn't have to get stuck being an "Admin" Price is right too Cons Android version next, please! Review Source NS Nilesh S. Social Media Manager Information Services Used the software for: 6-12 months ### "Pipedrive helps us to scale our marketing & sales outreach " February 4, 2020 5.0 This tool is helping us to scale our sales & marketing outreach efforts. We have been able to scale our sales outreach compaigns using this tool Pros Pipedrive is a user-friendly CRM that we have started using a few months back and it has automated a lot of things for us. We can send outreach emails to our marketing & sales campaigns. I like the user interface of this software and the notification that it sends every time we receive any reply and any body opens email. We can even assign tasks to team members and leave notes in emails for other team members and for our own understanding Cons This tool is working best for our business and we have no problems at all with this tool till now. A great tool Review Source VR Verified Reviewer Office Manager Chemicals Used the software for: 6-12 months ### "Pipe drive is a good CRM" March 29, 2019 4.0 Pros Pipedrive is very easy to use and practical. It was simple to import all our contacts in. Even non-tech savvy people can figure out Pipedrive quickly...give it a try! Cons We've had some hiccups with sync features. There's a bit of a delay in getting a response from their support team. Review Source JM Jordano M. Avaliação do software pipedrive CRM Telecommunications Used the software for: I used a free trial ### "I use pipedrive to facilitate sales management with this great tool" February 6, 2023 5.0 with this application I optimize my time in the best way , in addition to being able to use it both on the PC and on the iPad and that way I can focus on the right clients Pros I really like the feature of typing or recording notes from work meetings. I also really like the offline sync to use on the subway Cons The only thing that could be improved is the iOS app, as it doesn't have the same features as the Web version. Review Source JLQ Jorge Luis Q. independiente Computer Software Used the software for: Less than 6 months ### "Optimizada con un enfoque de ventas de un panel"" December 15, 2022 5.0 Integración avanzada con herramientas de terceros le permite extraer y empujar datos. Pipedrive se basa en recibir información Pros La interfaz de usuario es fácil de usar e intuitiva, y los nuevos usuarios aprenderán rápidamente cómo usar Pipedrive de la mejor manera. El campo de búsqueda es muy potente y los campos personalizados nos permiten adaptarlo a nuestras necesidades específicas. Cons Pipedrive carece de la capacidad de personalizar automatizaciones y personaliza informes al crearlo. Parece muy limitado en esas capacidades y estás bastante atrapado con lo que obtienes. Review Source KK Kody K. Patient Coordination Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "PIpedrive is great" October 3, 2018 5.0 Pros Pipedrive is very simple and easy to use. The user interface is very intuitive. Cons There aren't as many reporting options as one would hope, but it gets the job done. Review Source KP Kevin P. Mortgage Broker Financial Services Used the software for: I used a free trial ### "Good CRM but overprice" August 17, 2022 5.0 Good CRM but too expensive. Pros It allows to know full picture of the sale pipeline. It also allows to track the follow up timeline. Cons It is too expensive when add the customer touch base timeline into the system. Review Source Josefina V. Jefe sistemas transacionales Used the software for: Less than 6 months ### "Excellent platform to manage sales processes" January 19, 2018 5.0 Pros This platform allows you to create large sales projects to use the different strategies, as well as evaluate them together with your team. Cons I would like the ability of communication between people to be broader to have a better projection in sales and which strategies to discuss Review Source Talk to a Capterra advisor for free and get results within 15 minutes.