--- title: "Pipedrive Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Pipedrive the right CRM solution for you? Explore 3064 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/132666/Pipedrive/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Pipedrive 4.5 (3064) [View alternatives](https://www.capterra.com/p/132666/Pipedrive/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Pipedrive Ease of use 4.5 Customer Service 4.4 ## Pros and Cons in Reviews Brett B FounderMarketing and Advertising, 2 - 10 employeesUsed the software for: More than 2 years. “Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs.“ July 12, 2026 DŠ Dovilė Š Ecommerce ManagerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and locked behind a more expensive plan upgrade.“ May 28, 2026 SG Sauve G Sales RepresentativeInsurance, 11 - 50 employeesUsed the software for: More than 2 years. “Pipedrive is super visual and simple .Satisfied with its customizable pipeline,easy on boarding,ability to set up automation and a single place of keeping my clients information.“ May 25, 2026 DŠ Dovilė Š Ecommerce ManagerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “Very disappointing customer experience regarding feature transparency and support.“ May 28, 2026 DŠ Dovilė Š Ecommerce ManagerRetail, 2 - 10 employeesUsed the software for: Less than 6 months. “We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox, which we then used successfully for months.“ May 28, 2026 Alexander K CEOFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “The Customer Success Manager called my response "frustration."“ April 25, 2026 RM Rick M Account ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account.“ October 22, 2024 MS Marvin S Product Development LeadComputer Software, 11 - 50 employeesUsed the software for: More than 2 years. “I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to temper ourselves when updating because of the 10k a day rate limit.“ July 24, 2024 ## Showing most helpful reviews Showing 1-25 of 3064 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marquita V. SALES MANAGER Business Supplies and Equipment Used the software for: 1-2 years ### "An intuitive, high-impact CRM that keeps our sales team focused and efficient" August 4, 2026 5.0 Pipedrive has been a game-changer for our sales process. It strikes an excellent balance between being feature-rich enough to manage complex workflows and simple enough to adopt quickly across the team. It has significantly reduced manual data entry and helped us maintain a much higher level of deal visibility. Pros Pipedrive’s standout feature is its visual Kanban board, which makes tracking deals across different stages incredibly clear through an intuitive drag-and-drop interface. The platform excels at activity-focused selling, ensuring reps stay on track with automated prompts for the next step in every deal. Additionally, the smart workflow automation is a major time-saver, handling follow-up emails and task creation automatically. The seamless email integration with Outlook and Gmail keeps all communication centralized, while the high level of customization allows for pipeline adjustments without any technical expertise. Cons While the interface is clean and user-friendly, the reporting features can feel somewhat limited for highly complex enterprise-level analytics. Additionally, some users may find that the depth of the automated workflows requires a learning curve to set up perfectly for intricate sales processes. Review Source Response from Pipedrive August 4, 2026 Hi Marquita, Thank you for your detailed feedback! We're delighted to hear that Pipedrive's visual pipeline, workflow automation, email integration, and customization have made such a positive impact on your sales process. It's especially rewarding to know the platform has improved deal visibility, reduced manual work, and been easy for your team to adopt. We also appreciate your feedback on reporting and the learning curve for more advanced automations. Insights like yours help us continue improving the platform to better support businesses of all sizes and sales processes. Thank you for choosing Pipedrive and for sharing your experience! Best regards, Pipedrive Team EY Emily Y. Bookkeeper Construction Used the software for: 1-2 years ### "Pipedrive Keeps Us Organized" October 16, 2025 5.0 I have a positive experience with Pipedrive in the years I have been using it. It allows for a lot of information to be stored. Pros Pipedrive allows me to keep track of various projects in various stages throughout the project life going through a plethora of departments. Cons The search feature, as silly as this sounds, while it works fine, I wish it would have more filter options so I wouldn't have to scroll endlessly. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) We were looking at something that had more options. Review Source Response from Pipedrive October 24, 2025 Hi Emily, Thanks for sharing your feedback! We're happy to hear that Pipedrive has been helping you manage multiple projects efficiently over the years. We appreciate your note about the search feature, suggestions like yours help us continue improving. We’ll make sure to share this with our product team for future updates. Best regards, Pipedrive Team DŠ Dovilė Š. Ecommerce Manager Retail Used the software for: Less than 6 months ### "Good Until Something Goes Wrong" May 28, 2026 1.0 Very disappointing customer experience regarding feature transparency and support. We specifically selected our plan after discussing our requirements with the sales team, including access to one shared/team inbox, which we then used successfully for months. After following support instructions to reconnect the account due to an email sending issue, the feature was suddenly removed and locked behind a more expensive plan upgrade. Instead of taking ownership of the situation, support repeatedly pushed upgrade options and offered only a temporary free trial of the higher plan as a “gesture of goodwill.” The whole experience felt misleading and poorly handled. What is concerning is that if this situation was caused by a system bug or internal mistake, it apparently went unnoticed for months until we encountered an email issue and contacted support. Following instructions from their AI bot to disconnect and reconnect the account resulted in losing access to a feature we had already been actively using for months. Situations like this raise questions to me about how reliably other system issues are monitored and handled — especially when businesses trust the platform with important operational and customer data. Pros Easy to use interface, good deal pipeline visualization, and useful automation features for small sales teams. Cons Poor ownership of customer issues and misleading handling of feature access. Very disappointed that the issue was never properly resolved. Review Source Response from Pipedrive June 3, 2026 Hi Dovilé, Thank you for taking the time to share such detailed feedback. We’re glad to hear you find the interface, pipeline visualization, and automation features valuable for your team. We’re very sorry for the experience you described regarding feature access and support. We understand how disruptive and frustrating this situation has been, especially given your previous use of the feature in your workflow. Please be assured that our team is actively working on reviewing and addressing this case to reach a proper resolution. Feedback like yours is important and is being taken seriously to help improve both transparency and the overall support experience. Thank you again for bringing this to our attention. Best regards, Pipedrive Team HA Hayley A. Manager Computer Software Used the software for: 2+ years ### "Easy to navigate CRM" May 22, 2026 4.0 Pros I like the separation between leads and deals. The swim lane layout for deals is easy to track and gives great visibility. Cons The email integration has never quite worked how I’ve needed it to and I had issues with deliverability Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Unhappy with active campaign lead management capabilities Review Source Response from Pipedrive May 25, 2026 Hi Hayley, Thanks for your feedback! We’re glad to hear you like the separation between leads and deals, and that the swim lane layout makes deal tracking easier and provides strong visibility across your pipeline. We also appreciate your feedback regarding the email integration and deliverability issues. Insights like these are valuable as we continue improving the email experience and overall platform reliability. Best regards, Pipedrive Team KH Kira H. Senior Operations Manager Restaurants Used the software for: 1-2 years ### "Pipedrive for our small business" July 3, 2025 4.0 Pros We love the automations. It keeps our business running so smoothly and ensures that we never miss anything for our clients. Cons Setting up automations can be unintuitive. There also isn't good ticket system that integrates into it so that has to be done manually. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing Pipedrive We liked the ease of automatons and pipeline management. Switched from [monday AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Pipedrive has much more features and was more conducive for what we wanted with automations. Review Source Response from Pipedrive July 4, 2025 Hi Kira, Thank you for sharing your experience! We’re so glad to hear that automations are helping your business run smoothly and ensuring nothing gets missed for your clients. We understand that setting up automations can feel unintuitive at times, please feel free to reach out to our support if you requires assistance, and we appreciate your feedback on the need for a more integrated ticketing system. Your input helps us continue improving to support your workflow. Thanks for choosing Pipedrive! Best regards, Pipedrive Team MM Mariusz M. CEO Construction Used the software for: 2+ years ### "Pipedrive email marketing tool is crap" November 16, 2025 1.0 I truly do not recommend PipeDrive for email marketing. The platform verifies your company profile multiple times and you never know when they decide to verify you once again. During the verification process you can't proceed with your campaigns. That means you can't plan anything because you never know if they don't block your campaign once again. The verification process can last couple of days. If you for example want to send the campaign during the weekend, and the verification pops up then the soonest date you'll be unblocked is after the weekend. I have the account on their platform for couple of years and still facing issues like this. This is insane and unpredictable. Review Source Response from Pipedrive November 20, 2025 Hi Mariusz, Thank you for your feedback — I understand how frustrating these verification interruptions can be, especially when they delay planned campaigns. The process is meant to protect deliverability, but it shouldn’t feel unpredictable. In our Knowledge Base we share how the reviews are triggered, you can check that information here: https://support.pipedrive.com/en/article/campaigns-account-verification#when-will-an-account-review-be-triggered-for-me Our team is actively working on improving this so it’s smoother and less disruptive. We really appreciate your patience, and if you’d like, we can review your account to help prevent further issues. Best regards, Pipedrive Team KK Kerry K. Sales Agent Real Estate Used the software for: 2+ years ### "PD Review KK" July 24, 2025 5.0 Overall my experience has been very positive and large step up from previous platform that the company was using Pros I like the multiple features, the ability to customize Pipedrive to my uses, the adaptability and integration with Justcall Cons Mostly works great, occassional technical blips are seemingly fixed quickly by Pipedrive but overall very reliable Switched from [Front](https://www.capterra.com/p/132901/Front/) Better management of contacts and customization. Review Source NT Nathan T. President Real Estate Used the software for: 2+ years ### "Stay on top of everything!" March 12, 2025 5.0 This helps me stay organized with different tasks and projects. I like that I can make notes about conversations I've had on specific deals I'm pursuing. Pros I like that it helps me keep organized in all my tasks. I also like that it integrates so well with Gmail. Cons The mobile version is hard to navigate and as a result I rarely use it. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I had too much to keep track of for spreadsheets and needed something more involved. Review Source Response from Pipedrive March 13, 2025 Hi Nathan, Thank you for your amazing review! We're glad to hear that PIpedrive helps keep you organized and that the Gmail integration is working well for you. We appreciate your feedback on the mobile version and understand the importance of a seamless experience across all devices. Our team is always looking for ways to improve, so we’ll take this into account for future updates. Best regards, Pipedrive Team VR Verified Reviewer CMO Information Technology and Services Used the software for: 2+ years ### "Great product " February 25, 2025 5.0 Pipedrive has become an essential part of my daily work and I find it extremely useful. I would highly recommmend it to a sales/marketing user looking to streamline products and have one useful dashboard. Pros Pipedrive unites many products and functions under one umbrella, from lead capture and website chat to bulk emails, calendar setting, and project management. It's a very complete tool what, while not perfect, has become an extremely useful part of my workday Cons The only cons are that not all of my other marketing tools integrate seamlessly into Pipedrive, resulting in some extra typing to update inbound leads. Additionally the filtering/group management could be more intuitive. These are very minor quibbles overall Review Source Response from Pipedrive March 3, 2025 Hello, Thank you for your feedback! We're glad to hear that Pipedrive has become an essential part of your workflow. We appreciate your insights on integrations and filtering, as we’re always looking to improve! Best regards, Pipedrive Team MB Michael B. Executive Hospital & Health Care Used the software for: 1-2 years ### "Easy and effective " February 22, 2025 5.0 Great I love how easy it is to use. I would highly recommend it to someone who’s beginning a new CRM. Pros I like that there’s multiple ways to document details for a client. I like the note section I like being able to have a source ID to connect my account to a wrap easily. Cons I would like better reporting availability options so I can see different levels of how the pipeline is being done, especially in the won my section Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) This allowed me on Pipedrive to track in a more detailed way, easy as opposed to having to open up multiple tabs to create new account Review Source Response from Pipedrive March 3, 2025 Hello Michael, Thank you for your review! It's nice to hear you find Pipedrive helpful and easy to use. We appreciate your input on reporting and are always looking for ways to improve. Best regards, Pipedrive Team MT Megan T. Office Manager Construction Used the software for: Less than 6 months ### "CRM is pretty good" April 9, 2025 4.0 Pros It's a good CRM, I like how it looks, I enjoyed the pipeline feature and especially the graphics when you sell a job. Cons My less-computer literate coworkers struggled to get the hang of it. Switched from [AccuLynx](https://www.capterra.com/p/116187/Acculynx/) Acculynx is very expensive, was looking for a cheaper CRM Review Source Response from Pipedrive April 10, 2025 Hi Megan, Thank you for your review! We're glad to hear you're enjoying the design, pipeline feature, and the graphics when closing a deal, it's great to know those elements are working well for you. We also appreciate your feedback regarding usability for less-computer-literate team members. We’re always working on ways to make Pipedrive even more intuitive, so your insights are really valuable. Best regards, Pipedrive Team CM Calum M. Head Of Transition Change Information Technology and Services Used the software for: Less than 6 months ### "Fulfills my needs, 90% of everything is there and Works Great" January 6, 2025 4.0 Very easy to get going with the must have features. Pros Does everything I need without having to do massive amounts of configurations. Great UI/UX, Fast and intuitive. Data can be in easily managed in bulk and exported and imported back in. Automation Tools and Integrations with Make.com, Zapier are relatively easy to setup Smart Documents, great inclusion considering the alternatives out there are priced so high. Email Integration is pretty solid, if you team are able to be transparent adds a lot of clarity to deals/organisations. Cons Missing some customisation features which could help with business rules you want your users to follow or understand. Not all data is easily accessed via API or Excel. Price, Product models to simplistic for my particular use cases. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive Easy of use, Price, Feature set and Intergrations Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Slow, Poor UI, Required much more configuration to get the basics. Review Source Response from Pipedrive January 14, 2025 Hello Calum, We appreciate your feedback! Best regards, Pipedrive Team MK Matt K. Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Simplicity. Implementation on your own without a need for an implementation agency." October 26, 2024 5.0 I was very happy with using Pipedrive, it didn't require a 'consulting agency' to implement it, I was able to implement in a 100+ software development company. Pros The simplicity. The UX and the UI. It's super easy to set up, even for a non-technical person. Cons Reporting seemed to be pretty limited in what you are able to do. Some of the metrics you can only view in "this month" mode, and not everything you can see in a timeline to track it over time. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Livespace](https://www.capterra.com/p/161351/Livespace/)[InStream CRM](https://www.capterra.com/p/216432/InStream-CRM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Pipedrive The best UI and UX. It didn't feel that overwhelmed with all the features and stuff. Switched from [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) The switch was from the Free plan of HubSpot. The first paid tier had 5–10 seats included, while I only needed 3, so it didn't make sense to upgrade. So, we switched to Pipedrive. Review Source Response from Pipedrive November 8, 2024 Thank you for your feedback! Jennifer W. Human Resources Generalist Hospital & Health Care Used the software for: 1-2 years ### "The Best CRM for Newcomers is Pipedrive" July 25, 2023 4.0 Pipedrive is a solid foundational platform, and if you need more advanced features, a more expensive plan or the marketplace should have what you're looking for. Nonetheless, the user experience (UX) might use some work. As your business grows, you may want to look into different options that give a more seamless user experience and additional integration features. Pros Pipedrive is an easy-to-use platform that can help a small business kick off its sales and support operations. Many useful apps can be added to its functionality through its app store. Cons There are a few compatibility issues that make using the system less than ideal. In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome. There is a lack of comprehensive support documentation. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) It's simple to modify and arrange, and it keeps tabs on your calls, emails, leads, and closed sales automatically, among other things. A graphic sales funnel and drag-and-drop transaction management are just two of its many features. Review Source BC Bobby C. Shipping Coordinator Warehousing Used the software for: I used a free trial ### "Ease of Use" May 1, 2026 5.0 During my first use I realized I made a mistake and had to modify my meeting. Im glad Pipedrive was easy to use and modify my meeting. Pros I like that businesses can use the platform and schedule meetings easily with customers. Other major email platforms are not used by some companies so its nice to have Pipedrive available. Cons I did not have any cons to report. Im sure the more I use I may have more of an insight and an in depth opinion. Review Source Response from Pipedrive May 6, 2026 Hi Bobby, Thanks for your feedback! We’re glad to hear you’re finding Pipedrive easy to use for scheduling and managing meetings with customers. It’s great that modifying your meeting was simple and smooth during your first experience with the platform. Best regards, Pipedrive team HC Heather C. Social Media Director Information Technology and Services Used the software for: 6-12 months ### "helped me get into crm" July 9, 2025 5.0 Pros From using pipedrive, what i liked most is the nice interface. its clean, easy to get, even for someone like me whos new to crm. The guides and support team really helped me out every time i got stuck. Cons didn’t have any big bad experience, but some of the integrations were a pain. had to call support and send a bunch of emails to figure it out. Review Source Response from Pipedrive July 11, 2025 Hi Heather, Thank you for sharing your experience! We’re glad to hear you’re enjoying Pipedrive’s clean, easy-to-use interface and that our guides and support team have been helpful as you get started with CRM. We appreciate your feedback regarding the challenges with some integrations and are sorry for the extra steps you had to take. Your input helps us improve, and we’re here if you need any further assistance as you continue setting up your workflows. Best regards, Pipedrive Team MW Max W. Manager Retail Used the software for: 1-2 years ### "Simple and clear" June 22, 2025 5.0 Pros With Pioedrive, it’s super easy to follow what’s going on in the pipeline. Keeps the team focused and stops deals from falling through. Cons Some reporting is not clear. Trying to get specific numbers or custom views is tricky without doing workarounds outside this tool. Review Source Response from Pipedrive June 24, 2025 Hi Max, Thanks for your feedback! We're glad to hear Pipedrive is helping your team stay focused and on top of deals. We hear you on the reporting limitations, our team is always working on ways to improve usability and flexibility, and feedback like yours is incredibly helpful. If you ever need help setting up custom views or workarounds, feel free to reach out! Best regards, Pipedrive Team SR Spencer R. Account Manager Machinery Used the software for: 6-12 months ### "Powerful Insight" March 27, 2025 5.0 Tremendous experience, favourite tool to use by far. The insight option for all emails provides tremendous value in of itself. Pros Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and connect with them from there. Cons UI could use improvement, however the overall experience is a game-changer. Review Source Response from Pipedrive April 7, 2025 Hi Spencer, Thank you so much for your thoughtful review! We're thrilled to hear that you’re finding the platform powerful and valuable, especially when it comes to gaining insights and identifying high-interest contacts. We appreciate your feedback on the UI. We're continuously working to improve it for an even better user experience. Best regards, Pipedrive Team ES Eudoria S. Sales and Marketing Coordinator Marketing and Advertising Used the software for: Less than 6 months ### "My experience with pipedrive " January 5, 2025 5.0 Pros I love how integrated everything is - making our customer relationship management much more seamless! Cons Perhaps the interface can get a little facelift Review Source Response from Pipedrive January 14, 2025 Hello Eudoria, We appreciate your feedback! Please don't hesitate to reach out if you'd like to discuss how we can improve the interface. Best regards, Pipedrive Team AO Ana O. freelance Marketing and Advertising Used the software for: 6-12 months ### "My feedback on Pipedrive " December 1, 2024 4.0 Pipedrive is a simple and efficient CRM. I appreciated its ease of use. Pros I like the visual clarity of Pipedrive. Deal tracking is simple, and the mobile app is very convenient. Cons I wish there were more options for customizing reports. Email integration could be improved. Review Source Response from Pipedrive December 16, 2024 Hello, Ana. We’re thrilled to hear that you find Pipedrive easy to use! We appreciate your feedback on customizing reports and our Email Sync feature. Please don't hesitate to reach out if you'd like to discuss this further. We appreciate your support and hopefully we can make Pipedrive better for you in the future!
 Kind regards, The Pipedrive Team KN Kevin N. Sales Manager Medical Devices Used the software for: 2+ years ### "Pipedrive Review" November 21, 2024 4.0 Pros Pipedrive is ace for managing our sales pipeline. It's really intuitive, which is great for onboarding new sales reps. I haven't had any dramas with tracking deals and keeping everything organized. The reporting features are pretty good too. Cons To be honest, it's not as feature-rich as some other CRM systems I've used. It could do with some extra marketing automation tools. Also, the mobile app could be a bit better. But that's about it. Review Source Response from Pipedrive December 6, 2024 Hello, Kevin, Thank you for your feedback! We’re glad Pipedrive has been helpful for managing your sales pipeline and easy to onboard new reps. We appreciate your suggestions on marketing automation and the mobile app, and we’ll keep them in mind for future updates. If you have any further thoughts or need assistance, please don’t hesitate to reach out to our Support. Best regards, Pipedrive Team Ava H. Staff Software Engineer Program Development Used the software for: Less than 6 months ### "Streamlines Sales Processes" November 9, 2024 4.0 Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks. Pros I was able to easily track deals by moving them through different stages on the pipeline, which helped me close sales faster. Cons Customization options for reports are limited. Review Source Response from Pipedrive December 6, 2024 Hello, Ava, Thank you for your feedback! We’re glad Pipedrive has helped streamline your sales process and close deals faster. We appreciate your suggestion on report customization and will keep that in mind for future updates. If you need any assistance, feel free to reach out! Best regards, Pipedrive Team JW James W. Sales and Marketing MGR Entertainment Used the software for: 2+ years ### "Pipedrive - sales management" June 12, 2024 4.0 Very happy and impressed with the value of this software. It has been instrument in providing structure to our sales process and sales team Pros Ease of use for me and my team. Keeps us on track and engaged. It has become the software solution to that drives our sale meetings. Cons I am unsure how this software would scale to an enterprise solution (I have a salesforce background) Review Source Response from Pipedrive July 31, 2024 James, thank you for sharing your feedback and insights! Jeff C. Finance Manager Automotive Used the software for: 2+ years ### "Excellent CRM for its flexibility, integrations and smart automations." May 11, 2023 5.0 Pipedrive makes it simple to record lead discussions, oversee open bargains, and track closed income for the commerce, it's a reasonably direct CRM that works with sales-led organizations. We digitized and overseen all of our client connections through this apparatus, in combination with Zapier, we too dealt with the LinkedIn contact points of interest of the individuals we communicated with, which had been a tremendous time saver. We are presently able to share over the organization the status of all bargains being outlined and arranged inside the organization, this has permitted us to create and oversee more trade, which rises to more income. Pros It's simple to utilize with no bugs, has parts of valuable instruments, simple to tag and collaborate with other group individuals, incredible to form and customize reports. I like its usefulness and UX which implies I'm sparing 30% time on some errands over my ancient CRM (FreshSales), it moreover incorporates a wide extend of integrative. PipeDrive has permitted us to oversee numerous more leads than we seem some time recently, we are moreover able to section our leads and oversee e-mail campaigns based on who has talked to them and around what, it has professionalized our deals endeavors, adaptability and ease of setup has been priceless to us. Cons It's kind of befuddling after you get new leads because I think you would like a lead inbox so you'll superior recognize leads and work from there without burrowing through the contacts segment. PipeDrive gets to be inconceivable for coordinating leads and opening an opportunity at a client, but it does exceptionally small for the real organization exertion or work exertion related with checking exploratory orders by a client. Review Source MS Marvin S. Product Development Lead Computer Software Used the software for: 2+ years ### "A dream to work with as an admin/IT" July 24, 2024 5.0 Overall Pipedrive has been a success in our company thanks to the great integration into our lead generation and updating, plus the call planning tool. We can have our Sales team use Pipedrive almost exclusively and talk about looking for an alternatives hasn't come up yet, neither from the IT nor the Sales team Pros The API is the cornerstone of Pipedrive for me and my company. We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze. All around the API, the Automation and Filters allows our sales team to really concentrate on sales instead of checking leads and making decisions, they can just go down the prepared list and call. Cons I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to temper ourselves when updating because of the 10k a day rate limit. Review Source Response from Pipedrive July 31, 2024 Marvin, thank you for sharing your feedback and insights! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.