--- title: "Best Close Alternatives 2026 | Capterra" description: "Looking for alternatives to Close? Find out how Close stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/132667/Close-io/alternatives/" page_type: "alternatives" language: "en" --- # Close alternatives Last updated on September 8th, 2026 The best Close alternatives are Substrata (best overall), Slack (best free plan), Copper (best budget option), and Salesforce Sales Cloud (most reviewed). Together they hold 43,791 verified Capterra reviews, with overall ratings from 4.4 to 4.9 out of 5. Close itself holds 4.7 out of 5 across 164 reviews. ### Close - Rating: 4.7 out of 5 (164 reviews) - Ease of use: 4.6 out of 5 - Starting price: $9.00 /user/mo - Key features: 8 of 10 top category features --- ## Top alternatives Close alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Copper](https://www.capterra.com/p/141642/Copper/) — 4.4 out of 5 (622 reviews) | Rated 0.3 lower than this product | 4.5 out of 5 | $12.00 /user/mo | 10 of 10 top category features | | [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) — 4.4 out of 5 (18,807 reviews) | Rated 0.3 lower than this product | 4.0 out of 5 | $25.00 /user/mo | 8 of 10 top category features | | [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 (24,196 reviews) | Rated the same as this product | 4.6 out of 5 | $8.75 /user/mo | 4 of 10 top category features | | [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,003 reviews) | Rated 0.5 lower than this product | 4.0 out of 5 | $69.00 /mo | 8 of 10 top category features | | [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (6,996 reviews) | Rated 0.4 lower than this product | 4.2 out of 5 | $14.00 /user/mo | 10 of 10 top category features | | [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) — 4.6 out of 5 (910 reviews) | Rated 0.1 lower than this product | 4.5 out of 5 | $14.99 /user/mo | 9 of 10 top category features | | [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) — 4.8 out of 5 (82 reviews) | Rated 0.1 higher than this product | 4.7 out of 5 | $24.00 /user/mo | 7 of 10 top category features | | [HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) — 4.5 out of 5 (506 reviews) | Rated 0.2 lower than this product | 4.4 out of 5 | $15.00 /user/mo | 7 of 10 top category features | | [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) — 4.9 out of 5 (166 reviews) | Rated 0.2 higher than this product | 4.9 out of 5 | Not available | 3 of 10 top category features | | [Cognism](https://www.capterra.com/p/169083/Cognism/) — 4.7 out of 5 (263 reviews) | Rated the same as this product | 4.8 out of 5 | $1000.00 /feature/mo | 5 of 10 top category features | --- ## Top alternatives with AI capabilities The Close alternatives with the strongest AI features are Slack, Bitrix24, and Zoho CRM, based on verified feature data and Capterra reviews. ### [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 (24,196 reviews) - AI features: AI/Machine Learning, Chatbot, Natural Language Processing ### [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) — 4.2 out of 5 (1,003 reviews) - AI features: AI Summarization, AI Writing Assistant, Chatbot, Generative AI ### [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (6,996 reviews) - AI features: AI Copilot, AI/Machine Learning, Chatbot, Generative AI --- ## Top Free alternatives to Close The best free alternatives to Close are Copper, Salesforce Sales Cloud, and Slack — all three offer a free plan alongside paid tiers. ### [Copper](https://www.capterra.com/p/141642/Copper/) — 4.4 out of 5 (622 reviews) - Free options: Free trial - Starting price: $12.00 /user/mo ### [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) — 4.4 out of 5 (18,807 reviews) - Free options: Free trial - Starting price: $25.00 /user/mo ### [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 (24,196 reviews) - Free options: Free trial, Free version - Starting price: $8.75 /user/mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Close alternatives are Substrata (4.9), EngageBay CRM (4.6), and Cognism (4.6). ### [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) - 122 SMB reviewers say - Overall rating: 4.9 out of 5 across 122 SMB reviews - Ease of use: 5.0 out of 5 across 122 SMB reviews > "I like how Substrata helps me keep momentum." — Nelvie A., Private School Teacher (June 24, 2025) ### [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) - 700 SMB reviewers say - Overall rating: 4.6 out of 5 across 700 SMB reviews - Ease of use: 4.5 out of 5 across 700 SMB reviews > "Many users also appreciate the free plan option for small businesses or startups." — Kuma W., Marketing (February 25, 2025) ### [Cognism](https://www.capterra.com/p/169083/Cognism/) - 96 SMB reviewers say - Overall rating: 4.6 out of 5 across 96 SMB reviews - Ease of use: 4.8 out of 5 across 96 SMB reviews > "I’ve had a great experience using the platform and haven’t encountered any issues." — Melissa A., Sales Operations (April 23, 2026) --- ## Find software for your specific use case ### CRM - [NetSuite](https://www.capterra.com/p/135757/NetSuite/) — 4.2 out of 5 (2,068 reviews) - [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) — 4.7 out of 5 (466 reviews) - [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) — 4.6 out of 5 (539 reviews) ### Sales Forecasting - [SKU Science](https://www.capterra.com/p/229480/SKU-Science/) — 4.6 out of 5 (14 reviews) - [Ganacos](https://www.capterra.com/p/150505/Ganacos/) — 4.9 out of 5 (19 reviews) - [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) — 4.3 out of 5 (6,996 reviews) ### Inside Sales - [Seamless](https://www.capterra.com/p/207295/Seamless-AI/) — 4.5 out of 5 (580 reviews) - [DialedIn CCaaS](https://www.capterra.com/p/29589/CallCenterNOW/) — 4.8 out of 5 (330 reviews) - [eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) — 4.5 out of 5 (825 reviews) ### Sales Engagement Platform - [Slack](https://www.capterra.com/p/135003/Slack/) — 4.7 out of 5 (24,196 reviews) - [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) — 4.5 out of 5 (3,058 reviews) - [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) — 4.6 out of 5 (2,568 reviews) ### AI Sales Assistant - [Fathom](https://www.capterra.com/p/276054/Fathom/) — 5.0 out of 5 (809 reviews) - [ZoomInfo Copilot](https://www.capterra.com/p/10022285/ZoomInfo-Copilot/) — 4.3 out of 5 (6 reviews) - [Dialpad Ai Contact Center](https://www.capterra.com/p/300449/Dialpad-Contact-Center/) ---