# Page 6 | Close Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Close the right CRM solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132667/Close-io/reviews --- Close 4.7 (164) [View alternatives](https://www.capterra.com/p/132667/Close-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 6 - Reviews of Close ## Showing most helpful reviews Showing 126-150 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RL Ruth L. Wholesale Accounts Retail Used the software for: Less than 6 months ### "Great option!" December 7, 2021 5.0 I have really enjoyed using Close and would recommend it to anyone looking for a basic CRM! Pros Close is relatively easy to use and is priced quite well! Cons We are a small company, so using close has been great for us, but I'm not sure how it would compare for larger companies. Review Source Eleftherios H. Information Technology and Services Used the software for: ### "Everything I need for Sales" March 16, 2015 5.0 Close.io did a great job in reducing functionality to the max and combining the for me most relevant features in a intuitive dashboard. From lead management, sales cycle to contacting prospects as a team - it's all in it. Nothing more. Pros Directly initiate emails and calls from close.io, smart searches Review Source SO Sean O. Chief Operating Officer Information Technology and Services Used the software for: 1-2 years ### "Best CRM for Startups" March 28, 2016 5.0 I've used Salesforce, Highrise, Pipedrive, and Close.io, and Close.io is by far the best CRM for startups. It allows you to focus on actual selling rather than data entry, by syncing with Google Apps in an intelligent fashion. Pros Excellent support, great founders, great desktop app for Mac, and very easy to use plus onboard team members with. Cons No mobile app for iPhone. Review Source JJ Jason J. Marketing and Advertising Used the software for: I used a free trial ### "Awesome Integration of VOIP, Autodialers, and Voice Drop" August 9, 2017 5.0 Pros I've evaluated a lot of CRM's and Close.io is one of my absolute favorites. If you need to make a lot of calls their dialer and integrated telephony features are some of the best available. Cons Pretty Expensive especially if you already have another VOIP provider. Unless something has changed recently you miss out on a lot of standard VOIP features like a virtual attendant. Press 1 for Sales, Press 2 for Marketing, etc. Review Source Maximilian G. Internet Used the software for: Less than 6 months ### "Greatest sales tool out there" September 1, 2015 5.0 When we had the choice between Salesforce and Closeio, the latter was a no brainer after going through both trial periods. For us its the cleanest and slimmest sales tool that has all the functionality you need for a multi-country launch. Since we're very focussed on tech, the easy to use rest api with several wrappers for all major languages is also a big plus. Can only recommend. Pros \- very clear user interface - voip calls, emails, notes all in one interface - easy yet powerful rest api Review Source KO Kinga O. Contributing Writer Marketing and Advertising Used the software for: 6-12 months ### "The best friend of your sales department" April 14, 2019 4.0 I think it can work wonders in large organizations where sales departments are bigger and more structured. I really like the tool. Pros Close.io is a machine for sales, it helps wish sales workflow and outbound. It is user-friendly and gives everyone some transparency of information - even people out of sales department can understand processes. Cons It is really expensive, however, it is worth spending money for the features it offers. Review Source Juan Andrés L. COO Education Management Used the software for: I used a free trial ### "Great App" August 11, 2015 5.0 Close IO is awesome. It allows us to track and measure all the important KPIs of our sales team. We currently have teams in 2 countries and it allows us to see what is working and what isn't in order to improve our sales in an iterative, data driven way. Pros Very easy to use, allows for unlimeted inbound and outbound calls. Tracks everything without the need of data input. Cons A bit expensive, specially for startups (although they do provide startup discounts) Review Source Simon R. Founder Information Technology and Services Used the software for: Less than 6 months ### "A great tool for Start-ups" January 19, 2016 5.0 We switched from one CRM to Close.io, well there is no doubt that close.io is far superior. It help us to get organised and keep track not only of our sales channels but as well on key individuals. So far we didn't see a tool that could match the usability and efficiency of Close.io And the customer service is great and super effective! Pros Very well organised Intuitive Easy to onboard and include team members Cons A mobile email tracker app, would be great Review Source Randall B. Online Media Used the software for: ### "Love them. Like rails for sales" March 12, 2015 5.0 Close helped a lot because its general data model and reporting tool really helped us better understand how sales should work in our company. We're a bunch of hackers turned sellers, and it's helped us better understand how to view this stuff. Review Source MC Mandy C. Client Success Manager Internet Used the software for: I used a free trial ### ""They're just so...good!"" September 8, 2015 5.0 We have been shopping for a CRM for far too long. Then Kevin and Close.io got our attention. We have had nothing but above and beyond conversations that can only be described as authentic. I typically can't stand the sales process, but something about the honesty took the sting out of the experience. When you hang up the phone after a call and collectively agree, "They're just so...good," it's a great feeling. The product itself is loaded with the features our business needs as we grow. We're looking forward to finding out just how accurate their tagline is...If we, in fact, close more deals and make more sales, we all win. With the powerful features at our fingertips, and so many great integrations, we think our sales team will see great results. Pros Excellent support Concise Call Logging Smooth UI/UX Flexible pricing Integrations Cons So far, the only hiccup has been importing/exporting from our existing CRM (using Import2). Review Source SH Stefanie H. Community Manager Education Management Used the software for: I used a free trial ### "Close.io makes it so much easier to manage leads!" October 15, 2015 5.0 Close.io has made it so much easier to manage our leads! The smart bulk email templates have been especially useful; they allow sending cold emails to be efficient, but still personal. Customer service has also been really great; within just a few days of starting the free trial I was directly contacted by one of their team members who was happy to answer any questions. The automatic email integration is fantastic; it syncs instantly with my Gmail account so it is easy to switch back-and-forth without missing any information. Great product all around! Pros \- Automatic email integration - Advanced lead search - Ability to set 'status' on leads - Awesome and personal customer service - Startup discount - Bulk email templates Cons \- Wish you could select, specific individual leads for bulk email and bulk editing (instead of generating lists from a common status or other label) Review Source DG Daniel G. Used the software for: ### "Dare I say It's Fun?" December 9, 2016 4.0 If you're organized and you'd like to pass that along to other coworkers, this is a great piece of software. It's easy to add fields for customers and leads, keeping pertinent information accessible for all entries. That information is easily trackable, with a great search tool that will find absolutely any query by searching across all entries. Pros The search bar makes finding ANYTHING very quick and easy. Also, the ability to see emails between colleagues and leads/customers. It's a great tool for support teams. Cons I love the organization of Close.io, but there are so many possibilities to keep track of, it can be overwhelming. Review Source Response from Elastic December 9, 2016 Thanks a lot for the great review, Daniel. We're glad your team is getting so much value out of our sales app. If you ever want a complimentary consultation by our success team, please let us know. They can help you find the best setup for your team :) Michael G. Founder Internet Used the software for: 6-12 months ### "null" February 1, 2017 5.0 Review Source IF Igor F. Used the software for: Less than 6 months ### "Great App and supper intuitive" November 9, 2015 4.0 When we were starting Angeloop.co, we were looking for a CRM platform that would help us track our investors as we bring them through our funding funnel. We tried several other CRM's and found ourselves more involved with programming the CRM rather then spending the time to find investors and close.io them (little founder humor). When I heard that Zenefits started out with Close.io, I knew that I had to give them a try. Once I did, I fell in love with how easy and responsive they made their CRM. Also, they are purely client (revenue) funded, which tells me that they are very confident about their product. Pros You don't have to be a a rocket scientist to know how to use Close.io, unlike other CRM's, i.e. SalesForce. Cons Inserting images into emails requires that the image is hosted online, otherwise, you can cope and paste an image from another program. Review Source Uzair A. Co-Founder and President Automotive Used the software for: Less than 6 months ### "The perfect CRM that I loved..." March 13, 2018 5.0 It was super easy to use and got the job done. Pros It's so simple and intuitive - they didn't waste their time with fancy features which I love. It's the CRM I would use over and over again if I could Cons It's really good for when you reach the deal stage but there isn't enough functionality for prospecting which we needed. Review Source VR Verified Reviewer VP Sales Used the software for: ### "Get-this-App" March 31, 2015 5.0 This is the best CRM for a SaaS company today! Built for hustlers by hustlers, the team is great and I look forward to their future updates ;-) Review Source TD Tom D. Consumer Services Used the software for: Less than 6 months ### "Precisely what we were looking for" November 3, 2015 5.0 Our business sits somewhere in between B2B and B2C and we needed a sales platform to reflect this. We didn't want a product suitable for engaging tens of thousands of small-ticket users; but at the same time, we are managing several hundred relationships. Our processes revolve around relationship management and email; and Close.io solves our challenges wonderfully. Simple and easy to use, with some sensational features (in-build bulk email, recoding contacts, searching, automatic logging) Pros The automation of recoding activity is the best thing about this product - it is all about reducing time and reducing clicks. Cons There are a few feature still missing - like adding a task not attached to a contact and also the recoding of customer support conversations (e.g. through a Live Chat App) Review Source Reuven (Rich) H. Owner Financial Services Used the software for: Less than 6 months ### "Great CRM!" April 21, 2016 4.0 We used Close.io to help us with outbound B2B SaaS cold calling. It is an excellent tool for this. Very well designed and easy to use. I highly recommend it. Pros Pros: click to call, easy bulk mailing, great lead management. Cons Cons: a little price heavy compared to other CRM's but I think the value it provides compensates for this. Review Source SB Scarlett B. Chief Operating Officer Legal Services Used the software for: Less than 6 months ### "Best user interface tool for sales executives" May 17, 2018 4.0 Great Value for money. Pros The lead integration is seamless. Its extremely easy to use even by a traditional sales executive and also has a great customer support. Cons A separate contacts section can be built for qualified lead seggregation and dashboard can be made more visually easy to understand. Review Source VR Verified Reviewer Owner Management Consulting Used the software for: Less than 6 months ### "The best affordable CRM application on the market !" June 15, 2015 4.0 I have been testing plenty of CRM applications in the last 4-5 months. Some of them were overkill for my business, loaded with plenty of tools i’d never use. Others were extremely cumbersome and for some of them I had more work entering data into the CRM application and keeping it up to date (by copying, pasting, retyping etc). But this one rocks! Close.io is an extremely intuitive application. Everthing works the way it should, without any hassle, no problems, no retyping data etc. Without frustration. For me, it’s been a great help to get things done easier, faster smarter. Stop looking for a better solution than this one. Just try the trail version and see for yourself how intuitive it is. Don’t make the same mistake I did… searching and trying software which in the end doens’t fulfill yours needs. This one will. Good luck! Review Source Kirill B. Co-founder & CEO Internet Used the software for: I used a free trial ### "Close.io is a well designed app for sales funnels" July 11, 2015 4.0 Great product. I'm going to use that for fundraising. Pros I like that you have a history of emails in the app and installation is very simple. Cons I would improve some interface for sending emails. As for now, images looks weak, so I had to delete logo of my company. Review Source DU David U. Internet Used the software for: ### "Happy Customer" June 5, 2015 5.0 The product is useful to manage and contact leads in high volume. Customer service is exceptional. Would recommend to other organizations if you're looking to quickly set up and contact your prospects. Pros Easy to upload contacts Customer lead segmentation filter unlike anything I've seen. In app phone and email system to easily contact and manage customers from one spot. Cons No Dedup when uploading contacts Not optimized for mobile or tablet Review Source Jake I. Director of Business Development Information Technology and Services Used the software for: Less than 6 months ### "Great CRM" July 17, 2016 4.0 I have used Salesforce for 7 years and a couple of other CRMs over the past 10 year. Close.io seems to be more intuitive and geared towards individuals who value data and follow ups. Very easy to use and integrates with other useful apps very well. Review Source Rick M. Founder - President Consumer Goods Used the software for: I used a free trial ### "Getting Started" November 20, 2015 5.0 We are just getting started using Close.io. The CRM tools and functionality for my business appear to meet the needs better than any other product we have reviewed! More to come after we use it for a while! Review Source JH Jan H. Marketing and Advertising Used the software for: I used a free trial ### "Finally a CRM meets all my requirements" October 23, 2015 5.0 Close.io is solving all of my issues. Being in contact with an increasing amount of costumers, it gives me an overview about all my communication, and more importantly, about the communication that needs to be done. Moreover, it enables me to work from wherever I want to: A reliable internet connection is everything I need. Pros \- Good overview on communication history - All virtual communication can be done from the app itself - Worldwide calling included - Impressive way of selecting the leads that need to be contacted next Cons \- High price - Full text search still has a hugh potential that is not being used right now Review Source Similar Products Featured ## Related categories [Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Real Estate CRM](https://www.capterra.com/real-estate-crm-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.