# Page 7 | Close Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Close the right CRM solution for you? Explore 164 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132667/Close-io/reviews --- Close 4.7 (164) [View alternatives](https://www.capterra.com/p/132667/Close-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 14th, 2026 # Page 7 - Reviews of Close ## Showing most helpful reviews Showing 151-164 of 164 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Mentor Ops Lead E-Learning Used the software for: Less than 6 months ### "Delivered immediate value" May 26, 2018 5.0 Pros Within 2 days of using Cloze it had delivered a ton of value—recommending I reach out to a friend I hadn't spoken to in 4 weeks, reminding me to call a client because I'd committed to them in an email (but never scheduled the call), and autofilling all the most painful parts of a CRM: your contacts and orgs. Awesome product Cons The UX/design of the website is starting to get a little annoying. They need to improve how info is displayed to make it less cluttered. Review Source ET Eric T. Used the software for: ### "Great CRM that is growing" February 1, 2017 5.0 Close.io has been great to work with. They have some really solid features and are coming out with more all the time. There would be a few things I would change, but it is simply preference. Very responsive when it comes to supporting and they shoot you straight with whatever might be going on. If you don't have the budget for SalesForce, this is a great alternative. Review Source FO Francisco O. Computer Software Used the software for: ### "Amazing tool for Outbound Sales" May 30, 2015 5.0 I love the integration of e-mail and phone, as well as the great e-mail templates. Close.io has made it much easier to send out customer mails after phone calls. Looking forward to new features! Pros Speed IMAP integration Cons I would like to be able to select Callto: Links as an option in the mac app. It's only possible in the web app. Review Source IF Ignaz F. Used the software for: I used a free trial ### "Great usability and comprehensive feature set" March 17, 2016 4.0 To us, Close.io provides exactly the right amount of features and customizability without being to complex. The Desktop App is very usable and responsive, which makes a big difference for sales agents who navigate the App 80% of their workdays. Pros Close.io Workflows built from smart views are a super powerful tool to structure and automate the sales process without losing control and getting swamped with tasks. Cons Bulk emailing unfortunately not part of the basic plan. Review Source Marco M. Co-Founder Information Technology and Services Used the software for: I used a free trial ### "null" May 4, 2016 5.0 Review Source Omar T. CEO Marketing and Advertising Used the software for: Less than 6 months ### "null" January 12, 2016 5.0 Review Source TR Tyler R. Used the software for: ### "Close.io helps manage your customers, prospects, etc." February 1, 2017 5.0 This is a great product to help you reach out and manage communication with the people you are working with. One of the features they just barely added was SMS capability. This was a great addition! Review Source VR Verified Reviewer Sales & Marketing Operations Specialist Computer Software Used the software for: I used a free trial ### "Simple yet advanced CRM" April 16, 2018 5.0 Pros Close.io is super easy to use while being packed full of advanced features. This makes it easy for sales reps to just get in and do what they need to do without stumbling over things they don't need. Cons Would be nice if Close.io integrated with more marketing automation platforms so that it was easier to send relevant leads into the platform. Review Source VR Verified Reviewer Pharmacy Student Higher Education Used the software for: I used a free trial ### "Great way to keep track of sales funnel across team" February 3, 2019 5.0 Pros Close.io is a really powerful sales CRM and we like how it also integrates files, phone calling, and have the whole email history easily reviewable. Cons The pricing per user is pretty high, but I guess this is pretty industry standard for sales/CRMs. Wish it was a bit more affordable. Review Source VR Verified Reviewer Technical Writer Internet Used the software for: Less than 6 months ### "Useful sales/customer relations efficiency tool" February 3, 2016 4.0 If you need to contact a lot of leads as efficiently as possible and help them get set up with demos, etc., this is a useful productivity tool. Integrated VOIP makes it easy to get through a list of new leads. Pros Can set up lists of people to call and click through them with one-click dialling. Cons Takes some thought and experimentation to set up useful filters. Review Source CM Codrin M. MD Used the software for: ### "Best sales tool ever" March 4, 2015 5.0 I have been searching for ever for a tool that can do what close.io does. I found the app surprisingly easy to use. The setup is a breeze , importing more than 6000 leads, tasks and opportunities in minutes. The phone integration priceless and extremely convenient. I'll be honest I thought that the pitch was to good to be true, but as it stand right now is as good if not better. Well Done! Review Source VR Verified Reviewer Used the software for: I used a free trial ### "Close has been a great CRM for us as we continue to grow our sales organization" March 13, 2016 5.0 As a young company still growing and developing our sales processes, we have loved using Close. The platform integrates well with email, is incredibly user-friendly, and has been thus far easy to train new salespeople with. Their team is also very responsive and helpful whenever we have questions! Review Source GQ Gabriela Q. Used the software for: ### "Great to use and for organization" November 23, 2016 5.0 Have used for the last two years and love it! It has helped so much with the organization of our teams and making sure people are able to stay in touch with who they need to. Thanks! Review Source BL Ben L. Used the software for: ### "Useful tool for sales productivity" February 3, 2016 5.0 Efficient way to track leads and make calls. Good documentation and support. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.