# Pics.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Pics.io the right Content Management solution for you? Explore 53 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132669/Pics-io/reviews --- Pics.io 4.8 (53) [View alternatives](https://www.capterra.com/p/132669/Pics-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Pics.io Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews JW John W VP and ArchivistLibraries, 2 - 10 employeesUsed the software for: 6-12 months. “As a Digital Asset Management System (DAMS), Pics.io ticks all the boxes for services, but the best thing about them is their customer onboarding and support.“ May 2, 2025 RJ Rashaad J Junior A and R AssociateArts and Crafts, 10,001+ employeesUsed the software for: 1-2 years. “Less suitable for very advanced needs or highly complex organizations.“ April 13, 2026 Yuliia H Marketing specialistInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “Additionally, the platform's security features, such as user authentication and authorization, as well as data encryption and regular backups, have given us peace of mind that all of our assets are kept safe and secure."“ May 12, 2023 EG Emily G Creative CoordinatorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 6-12 months. “The asset inbox cannot be customized, so we can't use it for external stakeholders, since it's not brand-aligned.“ October 3, 2023 Yuliia H Marketing specialistInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “One of the standout features of Pics.io for us has been its ability to integrate with a wide range of other tools, including Google Drive, Adobe Creative Cloud, and Slack.“ May 12, 2023 KY Katie Y Licensing and Design ManagerArts and Crafts, 2 - 10 employeesUsed the software for: More than 2 years. “Sometimes lags with the size of our packages, sending thousands of files daily.“ November 2, 2023 Tetiana B Marketing SpecialistAccounting, 11 - 50 employeesUsed the software for: 6-12 months. “The main functions of DAM work perfectly, these are search, filtering, shoring, different levels of user access.“ June 14, 2023 PP Philippe P Technical Documentation ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “Unfortunately quite slow even with a super fast internet connection.“ September 26, 2023 ## Showing most helpful reviews Showing 1-25 of 53 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Anthony A. Chief Operating Officer Marketing and Advertising Used the software for: 6-12 months ### "Pics.io revolutionized our agency asset management, reduced costs & optimized our creative process!" November 1, 2019 5.0 It's a gamechanger for our agency, and we plan on using them forever. The cost structure is unbeatable since it's based on seats rather than media storage limits, which will save our agency hundreds of thousands of dollars per year. This is by far the biggest cost saving per SaaS our agency uses. The DAM supports all the functions you would expect from a top tier DAM software, dynamic AI based tagging, proofing, large portfolio of media extension previews, extremely quick rendering, folder support with unlimited subfolders, meta data explorer/updater, and more. Its support for Google Drives makes it unique and adds huge value. Pros We took a risk with Pics.io, it seemed like a newer solution in the industry and it was significantly less then what the competitors offered in terms of cost. But, it met our goals and needs perfectly. We wanted a system that would be able to seamless collect all our client's assets, which we're currently being stored inside of Google Drives and more importantly Google Shared Drives. We did not want to significantly change our onboarding process and to keep it as is we needed to continue to use Google Shared Drives with our DAM software. I was a bit worried that it would be a ghetto implementation due to all the API work required to get software like this working, but it was flawless in the end. The biggest driver for us was cost. Since we are a full-service media agency, we produce terabytes of information in terms of videos, images, raw formatted creative, and even some rare formats like 3D. The cost to do this with other DAM's would be easily 5-6 figures per month since we would need to pay by the GB. The ideal solution for us would be to use our Google Drives since we have UNLIMITED storage. Pics.io was able to deliver a fully working DAM with dynamic creative support and previewing using our Google Drive storage saving us hundreds of thousands of dollars per year. I think it would be impossible for any other DAM to compete with this solution on cost and functions. - Cost - Integration with our Google Drive's and Google Apps - Ease of Use - Support - Functionality Cons At first, some less common formats like PSB (Large Photoshop Files) did not have support at all for previewing and some larger PSD's failed to preview. This would have been a major issue for us, since the entire reason we decided to go with a DAM over just a Google Drive was to be able to quickly preview media files in mass. Pics.io was able to quickly fix these issues and add FULL support once we reached out to there support via LIVE CHAT! This was huge for us, since it's rare to have a SaaS turn around feature requests within a day or two on demand. Overall, support has been nothing short of exceptional! Second issue, which hasn't been fully fixed yet, is the AI scanning / tagging of assets sometimes seems to fail with some formats. They have been working on making this better, so I'm not overly worried about it and it's not a hugely important function for us. For the most part, it works well. Overall, Pics.io has been able to resolve any issues we experienced. As a DAM, it works very very well. Alternatives considered [Bynder](https://www.capterra.com/p/122257/Bynder/)[Canto](https://www.capterra.com/p/140500/Canto/) Reason for choosing Pics.io Pics.io had ALL the same functionality in terms of the DAM software, but it exclusively supported working with our Google Drives and it's SEAT based pricing model helped us save a ridiculous amount of money. Review Source Response from TopTechPhoto November 4, 2019 Anthony, we highly appreciate your being with Pics.io and sharing your experience. We are continuously working on improving our product and our support team is always here to help. EG Emily G. Creative Coordinator Non-Profit Organization Management Used the software for: 6-12 months ### "Pics.io is a good asset management tool for small organizations" October 3, 2023 4.0 My overall experience with Pics.io has been positive. Pros Pics.io is an easy-to-use tool at a modest price-point. It was easy to implement since it syncs with Google Drive. It was not intuitive at first, but I quickly got used to the interface. The customer service is great. There's always a representative available within minutes via their chat, and they help me resolve issues quickly. Overall, I'm happy with the software. Cons The Pics.io web views are not as customizable as I would like them to be. The asset inbox cannot be customized, so we can't use it for external stakeholders, since it's not brand-aligned. The AI feature is not great at identifying keywords for assets. It could be improved. Alternatives considered [Brandfolder](https://www.capterra.com/p/133103/Brandfolder/) Reason for choosing Pics.io Pics.io was less expensive and had more of the features I needed, with friendlier customer service. Review Source Response from TopTechPhoto November 3, 2023 Hello Emily, Thanks for your feedback! We've recently added a customization feature to inboxes, so now you can modify them to match your requirements! We're always working on making our DAM system better for all the clients. If you have any other questions or suggestions, please contact our support team. Thanks for being a Pics.io user! RJ Rashaad J. Junior A and R Associate Arts and Crafts Used the software for: 1-2 years ### "Simple and effective" April 13, 2026 5.0 allows you to manage assets in a simple way by relying on tools already in use like Google Drive. pics.io Pros Pics.io is simple and effective, especially if you are already working with Google Drive. It makes it easy to structure files without completely changing your habits. Cons Less suitable for very advanced needs or highly complex organizations. With very large libraries, loading times can be slower. Review Source AH Angelo H. Used the software for: ### "Comes up a bit short of the big giants" December 5, 2016 3.0 I used Pics.io for my personal photo business. I wanted a way to be able to collaborate with my fellow photographers and editors on certain projects and I found this software to be somewhat useful. I liked the fact that it works right on top of Google Drive, but I wanted something more to it -- maybe something more fluid streamlined. Maybe it hasn't dawned on me just yet, but I feel as if Pics.io is still not matured enough to compete with other software giants like Adobe, etc.. Review Source Response from TopTechPhoto November 3, 2023 Hello Angelo, We are sorry to hear about your experience. Our team has been working on Pics.io DAM all this time to satisfy our clients' needs. You're welcome to try our solution again or leave your feedback by contacting us at support@pics.io. Valeriia D. BDM Computer Software Used the software for: 1-2 years ### "Seamless Integration" July 14, 2023 4.0 Pros Switching to Pics.io's digital asset management (DAM) system was one of the best decisions for our company in the past year! Its intuitive interface is easy to use, making onboarding very smooth and not stressful. The learning curve was minimal, and we were able to train our team quickly, improving our operational efficiency significantly. Pics.io's responsiveness deserves special mention. Their customer support is prompt and efficient, always ready to assist with any issues. We've witnessed improvements in our workflow and project management due to the powerful features and smooth integration. We store all kinds of digital assets in this DAM, including documents, pdf files, video and audio records, etc. And looking for the necessary files has never been easier. Cons Minor Issue: At first, metadata management took time. However, using Pics.io's AI smart tagging helped a lot. This made the task quicker and easier. Review Source Mariana D. SMM Marketing and Advertising Used the software for: 6-12 months ### "Truly Transformative Marketing Tool" August 28, 2023 5.0 Pros Pics.io DAM system has revolutionized our operations. We store all our essential materials – from marketing collaterals to presentations, social media post images, and beyond – right in the Pics.io library using Google Drive storage. What stands out for me is how intuitive and easy-to-use the platform is. Even those who aren't tech-savvy can navigate the system with ease. Searching for assets is a breeze, thanks to the powerful search engine, saving us countless hours previously spent on manual searching. Saved searches also save us lots of time! Additionally, the user permissions feature is a game-changer. It has brought so much efficiency in the way we handle our digital assets. We can easily manage who can access what, providing a great level of control and security over our digital materials.Pics.io isn’t just beneficial for one team, it’s useful across the board. It’s really helped streamline our work, making our processes smoother and more efficient. Highly recommended for any company needing a robust, user-friendly DAM solution! Cons Occasional bugs that get fixed in no time :) Review Source Jane D. COO Financial Services Used the software for: 6-12 months ### "A good tool for our workflow" June 15, 2023 5.0 The experience of using this DAM shows that it really can save time and therefore money. The main thing is not too lazy to set up different roles in the system and some rules for loading assets. The trial may not answer all your questions, so try to go to a demo to clarify all questions. Pros This is a really good DAM for not a lot of money. Considering you're not overpaying for storage and you can keep all your assets on your Google Drive. We had a few storages we were working with and the Pics.io team helped us with a full migration to Google Drive. Cons I really want autotagging for videos, just like it is implemented for images. But this is not very critical, now we use the transcribing function for this. Review Source Response from TopTechPhoto November 3, 2023 Hello Jane, Thanks for your feedback! As of now, AI keyword tagging is only available for images in our DAM. Using the AI transcription feature is a great solution here! Our team is working hard to make Pics.io software better every day. If you have any questions or suggestions, please contact our support. Thanks for choosing Pics.io! Vira S. Relationships manager Computer Software Used the software for: 6-12 months ### "Revolutionizing our digital asset management with pics.io" April 20, 2023 5.0 Pros As the Relationships Manager, I have found Pics.io to be a game-changer when it comes to our digital asset management process.The product is incredibly easy to use, and the user-friendly interface has allowed our team to quickly and easily manage our digital assets.The search function is very powerful and allows us to quickly find the assets we need, even if we have thousands of files to sort through.The collaboration features are also very impactful, as they allow us to easily share and work on assets with other team members, no matter where they are located.Integration with our existing business processes was easy, and we were able to start using Pics.io almost immediately without any major disruptions. Cons It would be helpful if there were more customization options available for the interface, such as the ability to change the layout to better suit our team's preferences.The pricing structure can be a bit confusing at times, and it would be helpful if there were more transparency around the costs associated with different plans. Review Source Response from TopTechPhoto November 3, 2023 Hello Vira, We appreciate your feedback! You can check our pricing on our website - https://pics.io/pricing. We're constantly working to make Pics.io better for our clients. If you have any other questions or suggestions, please, contact our support team. Thanks for being a Pics.io user! Valeria R. Communications Manager Marketing and Advertising Used the software for: 6-12 months ### "Great DAM that is easy to use." May 29, 2023 5.0 Our experience with Pics.io has been excellent. The biggest value for our team is the ability to quickly find photos and videos when we need them, and the extremely easy sharing of resources with our team and external contractors. In fact, with pics.io, we stopped doing unnecessary steps such as downloading and then uploading some materials. Pros Auto-tagging, face recognition, an easy process of receiving assets via inbox, and an equally easy process of sharing. Ultra-easy synchronization with Google Drive. Cons At the current stage, we are fully satisfied with this solution. Review Source Tetiana B. Marketing Specialist Accounting Used the software for: 6-12 months ### "Picsio is the optimal solution for our workflow" June 14, 2023 5.0 Pros The main functions of DAM work perfectly, these are search, filtering, shoring, different levels of user access. I would like to mention facial recognition and audio/video transcribing separately. Not obvious, but these features are sometimes very helpful. For example, you can analyze records of calls with customers by searching through the transcribed text. It's a great time-saver. Cons It took me a long time to get used to the right-hand Details panel. There is something uncomfortable about it. It's not critical, but I would like it to be cleaned up :) Review Source Response from TopTechPhoto November 3, 2023 Hello Tetiana, Thank you for your feedback! We understand that it can be frustrating if things don't work as expected. However, our team is constantly working on improving our DAM and we will be happy to hear your suggestions if you have any. You can contact us at support@pics.io and tell us your suggestions and ideas. Thank you again for being a Pics.io user! JL Jonny L. Owner Media Production Used the software for: 1-2 years ### "Phenomenal Platform, Better Customer Support" July 27, 2020 5.0 See the above. I love Pics.io and have enthusiastically recommended and referred many industry colleagues to the platform. Pros The versatility of Pics.Io makes it an absolute no brainer of a platform. It has all the functionality we need to effectively organize and view our content along with a huge array of additional features such as metadata tagging, simple website deployment for client review, and multi-level/team usage that make it indispensable. This paralleled with unrivaled customer support make it one of my all time favorite pieces of software that I've had the pleasure of deploying while in business. Cons There are a few nit-picky bugs here and there, but the customer support is always on top of user feedback, which has made these bugs/cons a non starter. Review Source KA Kristina A. Marketing manager Marketing and Advertising Used the software for: 1-2 years ### " Pics.io is a cool DAM system" April 20, 2023 5.0 Pros Our marketing team mainly uses search and custom field features. But sometimes we also have to use different access levels, as well as share photos and videos with external users. In order to optimize work with contractors we use inboxes - so, for example, a freelance photographer immediately uploads his work to the folder we need. Cons At the moment this system fully meets our needs. I wish the storage would cost less, but it's probably not possible :) Review Source DH Dave H. Owner, Creator/Designer/Photographer Marketing and Advertising Used the software for: Less than 6 months ### "A professional product that's affordable" December 26, 2019 5.0 Overall it's a great tool I've implemented for myself, I've been working with DAM systems for 3 years now and it is a great platform. I use it on a small scale, which is perfect but have yet to try an enterprise setup with it. Pros The price and quality of a product like this doesn't compare. I consult and use various products with large corporations and small marketing companies, mine included, and this solves the issue of a useful tool that's within budget, and scalable depending on how large it needs to be. It has Adobe CC integration for designers, a public site to publish assets in an easily accessible area, uses your Google Drive storage, which is perfect if you'd like to also utilize the desktop folders and have the files downloaded. The interface is simple and easy to add metadata. Mobile site access is great. Cons I'd like to see improvement with the public sites to customize specific assets or use various collections, as well as customize the layout, as well as easily sharing to other apps, social media. It's not a dealbreaker though, as it definitely keeps up with the other competition. Review Source Response from TopTechPhoto January 2, 2020 Dave, Thank you for leaving a review. We appreciate your feedback and continue to improve our solution. JY James Y. COO Education Management Used the software for: 6-12 months ### "Great value: bring your own storage" June 4, 2021 5.0 Pros Software as a service... quick ramp up. Using our own storage means we control the data. Cons On S3 storage, vs Drive, office documents are not trackable in the system. Drive provides Google Docs to manage office document types. Alternatives considered [Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)[Pimcore](https://www.capterra.com/p/132854/pimcore/) Reason for choosing Pics.io Price, storage management, features Review Source MN Monica N. Photographer Non-Profit Organization Management Used the software for: 6-12 months ### "Everything we needed in a simple to set up and use tool" November 25, 2019 5.0 We didn't have anything in place to manage creative provided by our team of photographers. We wanted to have a central place where photos could be organized in a flexible taxonomy that would enable easy search for assets based on author, date or other basic tags The trial was easy to set up and the pics.io team was there at each step to answer our questions and offer best practices. Adoption was easy as the tool is quite simple to use for all roles involved Pros User interface is quite friendly and intuitive Set up was simple and didn't require much technical knowledge Great customer support. Cons While there's an ample selection of alerts, I cannot configure to receive them selectively, for example: if a comment is entered on an asset. I can select yes or no receive but I cannot receive ONLY for my assets. Reason for choosing Pics.io Ease of use Price Support Review Source Response from TopTechPhoto November 26, 2019 Monica, thank you for sharing your impressions using Pics.io. We continue working on the features that you might fid useful. VR Verified Reviewer Automation Quality Assurance Engineer Internet Used the software for: Less than 6 months ### "Very useful tool for managing a large number of assets" May 12, 2023 5.0 Pros Pics.io DAM looks like a very cool media file storage upgrade. I only used a fraction of the functionality of the software, but was very satisfied. These are search, filtering, file sharing. Cons I have not found any disadvantages during the time of use. Review Source aS aleksey S. Used the software for: ### "Great service" October 4, 2016 5.0 Easy to add new revisions, compare it, discuss with the customer directly in the chat (they called it "activity panel"). I can finally put all images into folders ( collections"), add tags, keywords, colors, etc. Powerful search. I create from some collection web-site gallery and send to the customers, right in the Picsio, right now. Review Source AC Angelica C. Used the software for: ### "So much easier !!" April 13, 2017 5.0 Great Product!!!!! this helps keep everything organized. We absolutely love this software and its so easy to use. Review Source JW John W. VP and Archivist Libraries Used the software for: 6-12 months ### "An affordable but capable solution with spectacular user support." May 2, 2025 5.0 Extremely positive. I've never experienced a company more eager and able to help me be successful. And not just the customer-success person assigned to me, but everyone in the company who has reached out to help me with my needs. Pros As a Digital Asset Management System (DAMS), Pics.io ticks all the boxes for services, but the best thing about them is their customer onboarding and support. Cons I have not yet run into a problem they did not already have a solution for. So far so good. The pricing is surprisingly affordable for a DAMS, thanks to their seamless use of our existing Google Drive account for storage. Review Source HB Holly B. Designer Primary/Secondary Education Used the software for: Less than 6 months ### "Fantastic value and stellar support!" November 7, 2019 5.0 Our photo library and photo management process had been a total cluster nightmare before we switched to Pics. We have thousands and thousands of photos that had previously been stored in a bunch of different places, haphazardly categorized, not syncing properly, and overrunning our hard drive space. Cleaning up that kind of mess definitely does not happen overnight, but I’m relieved that we now have the right tool to be able to do so. Now our main problem is just finding the time to transfer and organize our huge backlog, instead of fighting with the software as we had in the past. Pros TONS of features and highly customizable. Too many to discuss them all here, but to cover just a few… My very favorite features are the hierarchical keywords / ability to use a controlled vocabulary for keywords (rare in products that fit in our budget), granular permissions for different user roles AND within specific folders, and "audit trails" that show who did what and when. Pics.io’s “websites” feature is also great—this allows us to share various ad-hoc downloadable collections of photos with people in our community in just a few clicks (without needing to give them actual accounts) AND to auto-expire the “websites” on a particular date. We’re always getting photo requests from people, and so this feature saves us a lot of time (in our old system we had to just email photos to people or lend out flash drives or some other cumbersome thing). Pics also has custom fields, which I love. I haven’t yet delved into using custom fields to their full potential, but even in my limited use of them so far, they’ve been great for miscellaneous details that we don’t want cluttering up our keywords or descriptions. Last but not least, support is truly stellar. There is a built-in chat system within Pics, and someone almost always replies within a couple/few minutes. Everyone is always very friendly and helpful. Pics is also incredibly responsive to feedback and they've already implemented a couple of feature requests for me, which has made a huge difference for our workflow. Cons Although the search functionality is very robust, many of the more powerful searches require using specific syntax rather than the graphic search interface. I'm generally okay with that myself (although sometimes I get stumped and need to take some time to figure out a particular search), but some of my colleagues find using search syntax less intuitive, and so they can struggle to find things when the appropriate search in a particular situation requires using the syntax rather than the graphic search interface. Navigating the results of a search can be a bit cumbersome if there are hundreds of results located in a number of different folders, since it’s not possible to get a bird’s-eye view list of all of the folders whose contents match the search query (there is a separate folder search, but that only searches for the names of the folders themselves). This isn’t a huge deal, since I can of course just scroll through all the photos or revise the search to exclude the individual folders I don’t want to have to scroll through, but I do find myself wishing that the two forms of search could be integrated. But I have not put in a request about either of those things, and Pics has already changed the things that WERE on the top of my list, when I made the requests. So I’m not too concerned about this. Reason for choosing Pics.io Although we had previously been using photo library software, what we really needed was a full-fledged asset management system, and on a tiny nonprofit budget. Pics.io was far and away the only option that met our needs and was affordable. We didn't want to store our files in a totally different system (ruling out SmugMug) so since Pics uses Google Drive for storage, and we already use G Suite, it was perfect. We're a school so we did look at school-specific systems as well but they were either too expensive, didn't have the right features, or were too inflexible. Review Source Response from TopTechPhoto November 14, 2019 Holly! Thank you for review. We appreciate your company being with us and continue working on our product. VR Verified Reviewer Marketing specialist Information Technology and Services Used the software for: Less than 6 months ### "An excellent DAM for our marketing operations" May 12, 2023 5.0 Pros "Our marketing team has been using Pics.io for several months now, and we've found it to be an excellent digital asset management (DAM) system. The platform has allowed us to easily organize and store all of our brand materials in one central location, and the powerful search functionality has made it easy to quickly locate specific assets by applying tags and filters. We've also appreciated the platform's robust analytics tools, which have provided us with valuable insights into the usage of each asset, helping us to optimize our marketing efforts.One of the standout features of Pics.io for us has been its ability to integrate with a wide range of other tools, including Google Drive, Adobe Creative Cloud, and Slack. This has allowed us to seamlessly incorporate the system into our existing workflows and processes, saving us time and streamlining our operations. Additionally, the platform's security features, such as user authentication and authorization, as well as data encryption and regular backups, have given us peace of mind that all of our assets are kept safe and secure." Cons While we've found Pics.io to be generally user-friendly, we have run into some technical challenges with some of its more advanced features. For example, some members of our team have needed additional training and support to fully leverage the platform's capabilities. Review Source PP Philippe P. Technical Documentation Manager Information Technology and Services Used the software for: 1-2 years ### "Tag, organize and search digital assets in Google Drive with Pics.io." September 26, 2023 4.0 Power-user Pros Google Drive's tagging and asset display capabilities are limited, but Pics.io fills this gap with powerful digital asset management (DAM) search functionalities. Cons Unfortunately quite slow even with a super fast internet connection. Review Source Response from TopTechPhoto November 3, 2023 Hello Philippe, We're really sorry to hear about any inconveniences you've had with our DAM. Our team is constantly working on making our software better! Thanks for choosing Pics.io! SF Scott F. Owner Information Technology and Services Used the software for: 6-12 months ### "Amazing Digital Asset Management Program" April 18, 2019 5.0 I set out looking for a way to manage my digital assets so that they become useful to me, and didn't cost me more time trying to find what I wanted. Pic.io allows me to save tons of space on my internal drives AND backup drives by using an infinitely expandable Google Drive system, and does it all AFFORDABLE, not to mention that it can scale up to fit future needs. Customer for life right here. Pros So of course, I LOVE the price levels in Pics.io, especially compared to all the other DAM software platforms out there. Past that, I LOVE the fact that they built this system to run directly from Google Drive, which is great affordable storage. I was able to use a program on my computer to upload ALL of my Digital Assets to the chosen folder on my Google Drive, and from there Pics.io worked its magic and is doing its part to keep me working. The ability to create custom tags, keywords AND custom fields is absolutely what I needed, all in a package I can afford that will grow with me into the future! Cons While I LOVE the fact that this system runs its storage directly from Google Drive, I do wish there was a way to run it from Amazon AWS Cloud Storage, or even my own on-site server. My catalog is huge, so uploading it all was a pain. I also wish that it did more automatic processing of things like keywords and details. I know some of that is impossible, but to a point, it isn't for basic info. Review Source Response from TopTechPhoto November 3, 2023 Hello Scott, We appreciate your detailed feedback! Now Pics.io DAM integrates both with Google Drive and Amazon Cloud storages! If you have any questions or suggestions, contact us at support@pics.io anytime! EK Ekaterina K. Parthner Manager Marketing and Advertising Used the software for: 6-12 months ### "Pics.io helped us organize documents for marketing and more" April 25, 2023 5.0 Pros "I think pics.io is a great DAM system that has completely closed our needs for managing and storing photos, videos, PDFs and even external files by adding links.I really like the feature of uploading files from outside using inbox. This is usually how we accept files from contractors. You can then open that folder with a link to download the files.The tool also has features like face recognition and video transcription. This opens up a lot of possibilities, but we haven't implemented it in our workflow yet." Cons "A little inconvenient that some features need to buy in the format of credits. But otherwise I do not see any negative sides of the product. It covers our needs 100%." Review Source EM ELENA M. Producer Media Production Used the software for: 1-2 years ### "Most comprehensible asset management tool so far but one glitch in the beginning sorta spoilt it" January 31, 2020 4.0 Overall, we liked it and kept using it even after the folder were killed thanks to the tagging Pros We used the tool to tag and share 4000 images among various parts of our projects. We liked the color tagging, word tagging, folders and various sorting tools which also included the search for untagged images Cons However at some point due to a glitch or a mistake by one of our users the google disk storing our actual files got disconnected from the pics.io account and on reconnection all our folders became a mess. Thank god tags survived, but folders were gone and we had been relying a lot on them. Turned out that uploading images through pics.io was a mistake. We should have uploaded the folders and images straight to the google disk and then synchronise it with pics.io. If it was part of the training on how to use the tool, then we had missed out on it. Review Source Response from TopTechPhoto February 18, 2020 Elena, Thank you for your feedback. We are sorry to hear about your experience disconnecting Google disc, however this is normal behavior of the system. To prevent misunderstanding, we show a big modal window explaining that disconnecting Google disc will lead to losing folder structure. We keep working on constantly improving on-boarding flow and will be happy to hear your suggestions Thank you again for being Pics.io user. 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