# Page 2 | Pics.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Pics.io the right Content Management solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132669/Pics-io/reviews

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Pics.io

4.8 (52)

[View alternatives](https://www.capterra.com/p/132669/Pics-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Pics.io

## Showing most helpful reviews

Showing 26-50 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KY

Katie Y.  
Licensing and Design Manager  
Arts and Crafts  
Used the software for: 2+ years

### "Amazing Support from Pics.io"

November 2, 2023

5.0

Pros

Ease of managing over 70,000+ assets in one easy to navigate and organized space. Amazing support staff who take the time to address custom concerns and find workable solutions.

Cons

Sometimes lags with the size of our packages, sending thousands of files daily.

Review Source

VD

Valeriia D.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "DAM Solution that Exceeded Expectations"

August 1, 2023

5.0

Pros

In our bustling content marketing company, we've found our perfect partner in Pics.io DAM. It's a treasure trove of features, all designed to make our work a whole lot smoother. The standout for us? The comprehensive search tools. No matter what we're looking for, Pics.io makes it a cinch to find.Given our diverse team (that includes numerous external stakeholders), the user permissions feature has been nothing short of fantastic. It's like a magic wand, giving us the power to control who sees what. It's boosted our security, increased our efficiency, and brought order to our workflow. We are using websites and inboxes daily and it has taken our file sharing to the whole next level, not talking about new speed of receiving and sending all our materials. From marketing materials to documents and even links, there's no digital asset that Pics.io can't handle. It's been our command center, giving us an overview of our entire digital asset landscape at a glance. We couldn't be more impressed or more grateful. Pics.io DAM is our organization's digital superhero!

Cons

No disadvantages so far! Everything is great.

Review Source

VR

Verified Reviewer  
Content Writer  
Computer Software  
Used the software for: Less than 6 months

### "Very helpful with all types of digital assets"

June 21, 2023

5.0

Pros

Pics.io DAM system has revolutionized our data management approach as a Customer Data Platform (CDP) company. It has efficiently catered to our specific needs of managing, organizing, and retrieving a massive array of digital assets.With the system's user-friendly interface and comprehensive features (ecternal links, face recognition, keywords search, etc.), I can now accurately categorize, tag, and swiftly retrieve our data assets. This has significantly expedited data processing for all our company employees.

Cons

With no major disadvantages noticed. Maybe, version control feature can be a bit simplified as it's a bit confusing to figure out where each version is

Review Source

Response from TopTechPhoto

November 3, 2023

Hello there, Thank you for your feedback! We understand that it can be frustrating if things don't work as expected. Regarding version control feature, you can choose one version and set it as the current revision in the Activity panel on the right side of the asset. You can find more info on this in our Help Center -https://help.pics.io/en/articles/1269332-uploading-and-comparing-revisions-in-pics-io. Hope that this will help! Our team is constantly working on improving our DAM and we will be happy to hear your suggestions if you have any. You can contact us at support@pics.io and tell us your suggestions and ideas. Thank you again for being a Pics.io user!

HW

Hannah W.  
Regional Stewardship Manager  
Environmental Services  
Used the software for: 1-2 years

### "The perfect solution to our problem!"

May 23, 2023

5.0

So far our experience with Pics.io has been seemless. We have not had any issues, and the team has gotten on board quickly. No longer are we trying to find images from our propertys or events. We are able to go in and search for them. By using Pics.io we are saving our employees so much time and gaining a considerable number of picture and video assets in our digital library!

Pros

We desperately needed some type of database to hold our company's images all while being able to search via keywords and upload and download. All of these features are so easy to use on Pics.io!

Cons

Our company has had no cons with the software!

Alternatives considered

[Bynder](https://www.capterra.com/p/122257/Bynder/)[Canto](https://www.capterra.com/p/140500/Canto/)

Reason for choosing Pics.io

Ease of use and pricing

Review Source

Maksym K.  
HQ representative  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### ""Great fit for my company ""

December 7, 2021

5.0

"When we've started our journey of managing digital assets, we were at first quite content with using free storage options to store our files, internal docs, and marketing assets. However, as we've delved deeper, we realized that our pipeline became quite messy: backlog build-up made it so we'd return to campaigns and projects weeks and months after initial planning. So the conventional wisdom of relying on our memories kinda failed us there and we were struggling to remember which picture went where, so we started to think about a solution to our problem. "

Pros

I got pleasantly surprised that it turned out to be a budget solution in comparison to the competitors. Also, the support team was quite responsive when we've had questions

Cons

The UI felt a bit intimidating at first. There are so many options and configurations inside this DAM that it felt a bit paralyzing - I wasn't quite sure what goes where at first. Thankfully, as I've already mentioned, customer support is on point - they swiftly replied to my concerns so while it might take you some time to get the ropes, you're not left to fend for yourself.

Review Source

IH

Iryna H.  
content marketer  
Information Technology and Services  
Used the software for: 1-2 years

### "The tool covers 100% of marketing needs"

June 2, 2023

5.0

Pros

"We are happy with all the basic functions: assets sharing, file comparison, inboxes, keywords search and metadata, version control.I also want to mention the easy integration with Google drive. No need to migrate data. There are other interesting features that we just tested. For example, speech to text transcription. It is very convenient if you need to work with video all the time. We haven't built this into our workflow yet."

Cons

"It would be cool if autotagging was trained. But as far as I understand, it uses a third-party service and cannot be trained specifically on your set of asserts and your actions.This is more of a wish."

Review Source

Response from TopTechPhoto

November 3, 2023

Hello Iryna, Thanks for your feedback! For AI keyword tagging, you can also create a controlled vocabulary and choose the relevant keywords yourself. If you have any other questions or suggestions on our functionality, feel free to contact our support. Thanks for being a Pics.io user!

RC

Ross C.  
CEO  
Marketing and Advertising  
Used the software for: 6-12 months

### "pics.io is a DAM great solution (har)"

November 4, 2019

5.0

pics.io has helped us really make better use of our digital assets, better unlocking the potential of our work. we've still only scratched the surface of building our processes to leverage pics.io

Pros

Pics.io does what you want out of a DAM while leveraging the power of google drive for storage. It is priced very competitively and has been adding new features at a rapid pace. The support team has been very responsive and actually adds features we request. How bout that!?

Cons

i haven't had any complaints so far. pics.io is a newer platform compared to some other DAM systems, so it might be missing features for some people

Reason for choosing Pics.io

we looked at several other DAM solutions but most were way more expensive and offered less than pics.io

Review Source

Response from TopTechPhoto

November 5, 2019

Ross, we are happy to hear that you enjoy working with Pics.io. Thank you so much for your positive feedback.

SW

Simon W.  
Director  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Pics - It was and still is the right DAM system for us"

November 5, 2019

4.0

Pros

\-Using Google Drive as the backbone let's you profit from features of both software platforms (pics and google drive). -It writes Metadata directly into the asset files. That is a great feature -The team continuously improves the platform, one of the latest additions is the Adobe Integrations -For a DAM it pics offers cutting edge performance at a great price

Cons

It has to function within the file restrictions of Google Drive which poses some limits when working with one file on multiple locations... For example if one assets is put into two folders it will duplicate the real asset in the background (at least to my knowledge).

Review Source

Response from TopTechPhoto

November 6, 2019

Simon, thank you for being with Pics.io. We highly appreciate your feedback and always continue working on improving our product. Our support team is here to help with all the questions.

RK

Rachel K.  
Art Director  
Security and Investigations  
Used the software for: Less than 6 months

### "Vastly improved workflow"

June 10, 2021

5.0

Customer service has been top notch, questions are always answered in a and thorough and timely manner.

Pros

Love the ease of use and ability to locate assets through both search, folder location and visual display. It has increased my workflow and makes my job so much easier. External sharing with search features is amazing too. Slick, sexy UI is no comparison to other asset management software I've looked at. The full free trial really solidified my decision to use this software. Most of all, I love that you can download different file formats from PSDs and Illustrator files. This has made asset sharing with team members a breeze.

Cons

Haven't found anything I don't like about it.

Alternatives considered

[Bynder](https://www.capterra.com/p/122257/Bynder/)

Reason for choosing Pics.io

AI auto tagging plus search features.

Review Source

JL

Jonny L.  
Owner  
Media Production  
Used the software for: 1-2 years

### "Phenomenal Platform, Better Customer Support"

July 27, 2020

5.0

See the above. I love Pics.io and have enthusiastically recommended and referred many industry colleagues to the platform.

Pros

The versatility of Pics.Io makes it an absolute no brainer of a platform. It has all the functionality we need to effectively organize and view our content along with a huge array of additional features such as metadata tagging, simple website deployment for client review, and multi-level/team usage that make it indispensable. This paralleled with unrivaled customer support make it one of my all time favorite pieces of software that I've had the pleasure of deploying while in business.

Cons

There are a few nit-picky bugs here and there, but the customer support is always on top of user feedback, which has made these bugs/cons a non starter.

Review Source

Arnold M.  
Founder  
E-Learning  
Used the software for: Less than 6 months

### "Easy & simple DAM to understand, administer and implement at a cost effective price"

November 6, 2019

5.0

Pros

It took me barely few hours to get a hang of the platform and test out the basic features I needed. I work with several remote freelancers and hence managing the content workflow was a challenge for me. I really like the integrations available into Google so you have almost unlimited space at very low cost, as well as the integrations into Adobe products. I appreciate the ability to collaborate and review work products at multiple levels and the features that allow you to edit, rework and approve with appropriate security authorisations. Although I do not use the feature much yet, I really like the auto keywords feature that generates keywords for meta management.

Cons

I don't have any specific cons that I would like to highlight at this stage.

Review Source

Response from TopTechPhoto

November 25, 2019

Arnold, we really appreciate your kind words. Thank you for your review.

RS

Rob S.  
eBusiness & Partner Activation Manager  
Environmental Services  
Used the software for: 6-12 months

### "Good Features, Good Price, Great Service"

December 11, 2019

5.0

We need to quickly get new media assets to our partners and our social media team and this does the job really well. It has been a life saver and is really easy to administer. Additionally, their support team is first rate. We have only been on board a few months but have seen the product evolve and improve. Looking forward to seeing how this evolves.

Pros

The direct integration with Google Drive saves us lots of admin time. Pricing is much more reasonable than some of the competitors we evaluated.

Cons

Auto sync could use some improvement as it doesn't always work but all i have to do is hit a button to force a sync so it is no big deal.

Review Source

Response from TopTechPhoto

December 19, 2019

Rob, Thank you for being our customer. Our CTO is currently working on improving our auto sync and it will be working perfectly very soon. Thank you, again.

KA

Kristina A.  
Marketing manager  
Marketing and Advertising  
Used the software for: 1-2 years

### " Pics.io is a cool DAM system"

April 20, 2023

5.0

Pros

Our marketing team mainly uses search and custom field features. But sometimes we also have to use different access levels, as well as share photos and videos with external users. In order to optimize work with contractors we use inboxes - so, for example, a freelance photographer immediately uploads his work to the folder we need.

Cons

At the moment this system fully meets our needs. I wish the storage would cost less, but it's probably not possible :)

Review Source

DK

Dave K.  
Director of Communications  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Pics.io Review "

November 1, 2019

5.0

Love it. Works great and consistent.

Pros

Price and simplicity - works well for org size

Cons

I would like a mobile app and increased mobile functionality

Reason for choosing Pics.io

Simplicity and price

Review Source

Response from TopTechPhoto

November 3, 2023

Hello Dave, Thanks for your feedback! You can now use Pics.io mobile app for managing your digital assets. We're constantly working on improving our solutions and regularly roll out updates.

DH

Dave H.  
Owner, Creator/Designer/Photographer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A professional product that's affordable"

December 26, 2019

5.0

Overall it's a great tool I've implemented for myself, I've been working with DAM systems for 3 years now and it is a great platform. I use it on a small scale, which is perfect but have yet to try an enterprise setup with it.

Pros

The price and quality of a product like this doesn't compare. I consult and use various products with large corporations and small marketing companies, mine included, and this solves the issue of a useful tool that's within budget, and scalable depending on how large it needs to be. It has Adobe CC integration for designers, a public site to publish assets in an easily accessible area, uses your Google Drive storage, which is perfect if you'd like to also utilize the desktop folders and have the files downloaded. The interface is simple and easy to add metadata. Mobile site access is great.

Cons

I'd like to see improvement with the public sites to customize specific assets or use various collections, as well as customize the layout, as well as easily sharing to other apps, social media. It's not a dealbreaker though, as it definitely keeps up with the other competition.

Review Source

Response from TopTechPhoto

January 2, 2020

Dave, Thank you for leaving a review. We appreciate your feedback and continue to improve our solution.

Olena V.  
Head of Product (SEO)  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Pics.io allowed us to optimize our budget"

May 24, 2023

5.0

I like Pics.io and would love to recommend it to industry colleagues.

Pros

Simple and intuitive DAM at a great price. The product is easily scalable to your requirements. There are also all the necessary integrations of Adobe CC, Google Drive, Slack and there is also a mobile app. The workflow can be set up in a couple of hours. I'm very happy with it.

Cons

We found a few bugs, but that was quickly fixed. The support team is doing a great job.

Review Source

JY

James Y.  
COO  
Education Management  
Used the software for: 6-12 months

### "Great value: bring your own storage"

June 4, 2021

5.0

Pros

Software as a service... quick ramp up. Using our own storage means we control the data.

Cons

On S3 storage, vs Drive, office documents are not trackable in the system. Drive provides Google Docs to manage office document types.

Alternatives considered

[Acquia DAM (Widen)](https://www.capterra.com/p/76774/Widen-Collective/)[Pimcore](https://www.capterra.com/p/132854/pimcore/)

Reason for choosing Pics.io

Price, storage management, features

Review Source

VM

Valeria M.  
Freelancer  
Entertainment  
Used the software for: 6-12 months

### "Best software for storing (and sorting!) pictures "

April 20, 2021

5.0

Had the best experience with the Customer Service! They are very kind, available and helpful. Totally recommend it !

Pros

Very easy to use, nice and pleasant graphical interface, reliable

Cons

Nothing in particular, never had any problem with it

Reason for choosing Pics.io

I didn't take this decision personally but the photographer who was in charge chose Pics.io because it was the best option, very good value for money

Review Source

MN

Monica N.  
Photographer  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Everything we needed in a simple to set up and use tool"

November 25, 2019

5.0

We didn't have anything in place to manage creative provided by our team of photographers. We wanted to have a central place where photos could be organized in a flexible taxonomy that would enable easy search for assets based on author, date or other basic tags The trial was easy to set up and the pics.io team was there at each step to answer our questions and offer best practices. Adoption was easy as the tool is quite simple to use for all roles involved

Pros

User interface is quite friendly and intuitive Set up was simple and didn't require much technical knowledge Great customer support.

Cons

While there's an ample selection of alerts, I cannot configure to receive them selectively, for example: if a comment is entered on an asset. I can select yes or no receive but I cannot receive ONLY for my assets.

Reason for choosing Pics.io

Ease of use Price Support

Review Source

Response from TopTechPhoto

November 26, 2019

Monica, thank you for sharing your impressions using Pics.io. We continue working on the features that you might fid useful.

PP

Pratik P.  
EDP IT Manager  
Design  
Used the software for: I used a free trial

### "Reliable Asset Management, Too Fast and Secure ! Love the Interface. Very Easy to Understand"

March 18, 2021

5.0

I am fascinated with the Pics.IO DAM for Managing the Digital Assets. I am mostly a Google Drive User.

Pros

Addons for different platforms. The Blog Resources and the Training Lineup for managing the resources.

Cons

The Pics.IO is a Cloud Service, an does not have Desktop Applications.

Alternatives considered

[Cloudinary](https://www.capterra.com/p/135074/Cloudinary/)

Reason for choosing Pics.io

The Simplicity in Integration and the Imapct of Sophisticated Galleries.

Review Source

VR

Verified Reviewer  
Automation Quality Assurance Engineer  
Internet  
Used the software for: Less than 6 months

### "Very useful tool for managing a large number of assets"

May 12, 2023

5.0

Pros

Pics.io DAM looks like a very cool media file storage upgrade. I only used a fraction of the functionality of the software, but was very satisfied. These are search, filtering, file sharing.

Cons

I have not found any disadvantages during the time of use.

Review Source

ST

Syed T.  
Admin  
  
Used the software for: 6-12 months

### "Easy to use. Good software."

March 24, 2018

3.0

Pros

Pics.io gives the user the ability to add other people to the project to get help and collaboration and once they are not needed anymore the user can easily remove them. This team can contribute with their own comments and marks and the user would receive notifications of everything. Pics.io is supported on just about every platform.

Cons

There are however some better software that can do a similar job and are cheaper. Other then that I believe this is a really good software.

Review Source

Response from TopTechPhoto

November 3, 2023

Hello Syed, Thanks for your feedback! All this time we've been working on improving our solution for our clients. You're welcome to try it out again! You can also contact us at support@pics.io anytime if you have any questions.

AE

Ariel E.  
Freelance Photography  
Design  
Used the software for: I used a free trial

### "Almost but not quite"

September 5, 2018

4.0

Pros

Supported across many platforms is a big plus. Place all my images the a collections folder. The search function is also very useful.

Cons

There are better software solutions out there that do a similar job not to mention are cheaper, namely Google.

Review Source

KK

Kseniia K.  
  
  
Used the software for:

### "best cloud-based solution for my digital collections"

October 5, 2016

5.0

best cloud-based storage with comfortable integrations, converters and gorgeous portfolio creating options

Review Source

aS

aleksey S.  
  
  
Used the software for:

### "Great service"

October 4, 2016

5.0

Easy to add new revisions, compare it, discuss with the customer directly in the chat (they called it "activity panel"). I can finally put all images into folders ( collections"), add tags, keywords, colors, etc. Powerful search. I create from some collection web-site gallery and send to the customers, right in the Picsio, right now.

Review Source

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