# Page 13 | ServiceTrade Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is ServiceTrade the right Work Order solution for you? Explore 342 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews --- ServiceTrade 4.6 (342) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 25th, 2026 # Page 13 - Reviews of ServiceTrade ## Showing most helpful reviews Showing 301-325 of 342 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BI Bill I. Used the software for: ### "Service Business Optimizer" October 24, 2016 5.0 We have been using Service Trade for 15 months and it has really transformed our scheduling and quoting workflow. We went form using 4 different systems to one. Going paperless and having a really smooth and smart quoting process has allowed us to provide our customers a much richer experience and streamlined our process as well Review Source DM Daniel M. Used the software for: ### "Best tool " November 4, 2016 5.0 Service trade is a great tool for any body doing Service work. The app is easy to use and takes little time to figure out. It lets me take photo of the work I have performed and any deficients I find on the job. Keeps track of my time to the job and on the job. Great app I would recommend it to anyone who does service work! Review Source TG Tyler G. Used the software for: ### "Game Changer" October 21, 2016 5.0 Since implementing , we immediately incorporated its functionality in our our sales process and and our clients were wowed. All of the transparency that ST allows us to provide is real time is the biggest differentiator that a service contractor can provide in today's modern world. ST is our secret sauce! Review Source JM John M. Used the software for: ### "Driving Efficiency" May 12, 2016 4.0 had been a priceless addition to our business. It has given us the ability to manage our service much more efficiently. From scheduling our technicians and getting more work done, to processing paperwork and reports, to invoicing faster... Servicetrade has redefined how we deliver better customer service. Review Source JG Jennifer G. Used the software for: ### "Brand New to the Program " April 3, 2017 5.0 I am brand new to this program and so far I am extremely happy. Learning something new can be very stressful but the customer support has been amazing and I have yet to feel any stress. thank you! Review Source Response from ServiceTrade April 3, 2017 Thank you, Jennifer. We look forward to a long relationship with AMC and are happy it's off to a great start -- Shelley CH Christopher H. Vice President Used the software for: ### "Excellent software and customer service" May 16, 2016 5.0 Billy Marshall and his tea at are consummate professionals. The software took almost zero training to start using and we rely on the backbone of ServiceTrade multiple times a day. I can't imagine running my business without ServiceTrade moving forward and wish I had found them sooner. Review Source JT Jeremy T. Used the software for: ### "Service manager/Tech" November 4, 2016 3.0 So far everything has been good on the office side as far as the tech side with the app that works pretty fast as long as I have wifi on cellular service and we do have serveral places we don't makes it hard to get paperwork signed over all it's pretty good only had it in use about 3 weeks now Review Source JL Jeff L. Used the software for: ### "Happy New Customer" November 3, 2016 5.0 We are new to this product but support and training has been excellent. They make sure to follow through with their clients to insure successful implementation. This is the first off the shelf product that offers us the ability to support and track a number of our business modules. Review Source WG Wayne G. Used the software for: ### "Great program " November 7, 2016 5.0 Pros We have used multiple service programs and this by far is the most user friendly app out there it may take a little more time on the office side but it makes it great for in the field and for the customers. Review Source JC Joe C. Owner Construction Used the software for: I used a free trial ### "Wow! A program made for a small contractor" October 23, 2018 5.0 Pros This software was very user friendly. I loved the ability to generate a quote on my phone and send it directly to the customer, without the concern that it would look weird or unprofessional. I also liked the ability to schedule directly from my phone. Cons The only downside to the software was the cost. However, once my business grows, I will likely not see the cost as a con either. Review Source JL Joe L. Used the software for: ### "Good tool to have. " January 31, 2017 4.0 We have been using service trade for about three years. A very easy program to use. Prefer using on android than apple because of different functions. Ex clocking in and out on my android phone is a little simpler. But over all a good tool to have. Review Source sL shelby L. Accounting Used the software for: ### "null" November 21, 2017 4.0 Review Source AR Alicia R. unemployed Information Technology and Services Used the software for: ### "null" April 19, 2018 4.0 Review Source JB Josh B. Used the software for: ### "Almost Awesome " January 31, 2017 5.0 Used with Two different companies. Overall game changer. A toggle on the quote page to select to total all charges or leave the total off would be great. Also an option to choose from contacts an email for the work acknowledge would be great. Review Source BS Bryan S. Used the software for: ### "Increased efficiency " October 21, 2016 4.0 provides a transparency that enables everyone to see what is happening on a daily basis and while it does not eliminate communication errors within a company, it greatly decreases misinformation and increases overall productivity. Review Source VD Vitaliy D. Owner Consumer Services Used the software for: Less than 6 months ### "Great Software for specific businesses" September 23, 2016 4.0 Pros This software is very robust, and the support team is excellent. This software works best for repeat, commercial business. Cons Not very intuitive. It was difficult for us to get used to. Review Source TJ Tom J. Lead Controls Engineer Mechanical or Industrial Engineering Used the software for: 6-12 months ### "Seems to only have glitches for things we try to do." December 4, 2018 3.0 Pros Great way to setup a service department from the ground up. Cons Seems to have glitches on some of the things we try. Are we just bug hunters? Review Source AC Antonio C. Used the software for: ### "Helpful software!" November 10, 2016 5.0 As the owner of a small business, Service Trade makes my life easier! I can schedule jobs, assign the technician, enter comments to remind them of important instructions and attach photos of before & after for customers. Review Source RS Ryan S. Used the software for: ### "To many refreshes" January 31, 2017 3.0 The main problem I have with the software is that you have to wait for refreshes. This take valuable time during The day. Also to create a customer make a schedule and then a job I feel takes way to much time and clicks. Review Source DP Dustin P. Vice President Public Safety Used the software for: Less than 6 months ### "Review after 2 weeks of use." April 14, 2017 4.0 Pros Very user friendly for the administrator to navigate everyday use. Work that is due is very easy to identify and schedule. Cons Still experiencing glitches in generated forms. Using both the app along with the pdf editor to modify forms requires too many steps, it would be nice to perform all tasks within the app. Review Source EJK E J K. Used the software for: ### "Review of Service Trade" November 4, 2016 3.0 So far as I use this program it has been ok. I am figuring things out as I go. Would really help if it would delete things automatically on jobs that have been fixed. But all in all is a fairly easy program to use. Review Source ST Sandra T. Inspection Scheduler Used the software for: Less than 6 months ### "I use this site for Inspection and service scheduling " August 24, 2016 5.0 Pros They are always listening to our needs and make changes to accommodate our request and the site it self, is the best user friendly scheduling site i have ever worked with, they are so knowledgeable of our industry and has helped the most. Cons Well, of course nobody is perfect but for the most part i have nothing to complain the downsides are workable Review Source LS Luke S. CS/Schd/HR Manager Facilities Services Used the software for: ### "Great Product" January 31, 2017 5.0 We have 30+ employees that use everyday, and it runs flawlessly for the application we use it for. Pros Ease of use Cons Ability to transfer all items needed between ST and QB Review Source SL Shawn L. Used the software for: ### "Service Trade" February 13, 2017 5.0 I use Service Trade everyday to quote jobs. It is very easy to put parts in and to track my quotes and approvals. It is also easy to put costs and sell prices to help keep track of profitability. Review Source JL Jerry L. Used the software for: ### "Service Trade 101" February 21, 2017 5.0 Service trade is a wonderful tool, it keeps track of every little detail. It is a very crucial part of my job everyday. I love that from anywhere i am i can log on and check up on anything. 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