# Page 14 | ServiceTrade Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is ServiceTrade the right HVAC solution for you? Explore 339 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132690/ServiceTrade-Commercial/reviews

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ServiceTrade

4.6 (339)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 14 - Reviews of ServiceTrade

## Showing most helpful reviews

Showing 326-339 of 339 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Mason M.  
  
  
Used the software for:

### "Great program "

November 7, 2016

5.0

This program is easy to use and makes job paperwork simple. I would recommend this to any company that has multiple forms/ paperwork that goes along with their line of work.

Review Source

PM

Philip M.  
  
  
Used the software for:

### "Excellent software/"

November 7, 2016

5.0

Great software easy to use and so helpful. The technical support is also top notch. I am a technician, skilled in extinguishers, kitchen hoods, and scheduling software.

Review Source

JP

John P.  
  
  
Used the software for:

### "Makes Scheduling Easier "

January 31, 2017

5.0

In addition to all the cool features ServiceTrade offers is their great customer support Having a cloud based system without good support would be very frustrating

Review Source

NW

Nick W.  
  
  
Used the software for:

### "Great For Commercial Business"

October 23, 2016

5.0

I like the clean layout and ease of use. There are updates on a regular basis and customer support has been great. The Quickbooks integration is nice as well.

Review Source

CM

Chris M.  
  
  
Used the software for:

### "Thank God for Service Trade"

January 31, 2017

5.0

I waited years to get an automated system like this one. It is still an evolving program, but support adapts our needs to it. Go Service Trade!

Review Source

SB

Susan B.  
  
  
Used the software for:

### "ServiceTrade Biller"

November 4, 2016

4.0

We have just started using your program to bill and it is very user friendly. I'm happy our found a user friendly program. Thanks.

Review Source

AS

Aletta S.  
  
  
Used the software for:

### "Service Trade Review"

October 21, 2016

5.0

While there are always a few things you would like to have tailored to your individual preferences, overall it is a great system.

Review Source

GH

Gerald H.  
  
  
Used the software for:

### "Service Trade App"

November 4, 2016

4.0

Overall it has been much better than other software we have tried. The integration between field and office has been smooth.

Review Source

KB

Kim B.  
  
  
Used the software for:

### "Service Trade Rocks"

October 21, 2016

5.0

Very user friendly for what I am using it for. Love the customer service I receive when I do have an issue or a question.

Review Source

tM

tyler M.  
Director of Marketing  
Consumer Services  
Used the software for: Less than 6 months

### "Joining The Times"

August 1, 2016

4.0

Pros

Streamlines so many things for us. Creating an estimate and having it saved is very nice.

Cons

New company so there are still many elements missing from the program. Some actions are redundant. It doesn't save things that should be saved after being entered so many times.

Review Source

EC

Eve C.  
Systems Analyst  
Industrial Automation  
Used the software for: Less than 6 months

### "Service Trade Review"

October 26, 2016

3.0

I didn't like this software as much as its competitors. As a matter of fact, we switched to Service Fusion.

Pros

Does have a mobile app

Cons

Setup is not intuitive, didn't like the user interface, didn't like the hierarchy for creating service addresses.

Review Source

Response from ServiceTrade

October 28, 2016

Eve, It's unfortunate that ServiceTrade was not a good fit for your company. Not all service organizations have the same business requirements and we understand that ServiceTrade cannot be everything to everyone. As I recall, Tridim had different requirements than our core customer base of commercial service contractors. I'm glad that you found something you are satisfied with. Cheers, Shawn

RL

Rachel L.  
Admin supervisor  
  
Used the software for: Less than 6 months

### "Highly recommend Service Trade"

September 8, 2016

4.5

Pros

Ease of support. Customer service is available whenever I need it.

Cons

It is somewhat easy to accidentally mess up the rotation of recurring services if someone isn't paying attention.

Review Source

JL

Jason L.  
Project Manager  
Public Safety  
Used the software for: Less than 6 months

### "Great customer service"

April 5, 2017

4.0

We have been using this software for 3 months and have been satisfied, so far. Their customer service is great, very knowledgeable and quick to respond!

Pros

Customer service and ease of use.

Review Source

ML

Mindy L.  
HR/Receivables  
  
Used the software for: Less than 6 months

### "User friendly"

August 23, 2016

4.5

Pros

Product is user friendly and easy to navigate around.

Cons

I have not found anything yet that I don't like. Everything is easy to maneuver around.

Review Source

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