B2W Track Ratings

Overall
4.2/5
Ease of Use
4.2/5
Customer Service
4.6/5

About B2W Track

Through customized electronic field logs, B2W Track streamlines the collection and reporting of field progress, including productivity, labor, materials and equipment utilization. Daily analysis then empowers contractors to adjust operations more accurately and immediately. Employees in the field also use B2W Track to communicate repair and resource requests directly to the B2W elements for maintenance and scheduling. Learn more about B2W Track

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Showing 29 of 29 reviews

Showing Most Helpful

Showing 29 of 29 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Craig T.
President
Utilities, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
October 26, 2018

“Great tool for business management, needs some tweaks on the reporting to tell the truth.”

OverallContinue listening to the customer feed back, I think the program is great overall.
ProsThe ability to stay on top of daily labor and equipment. Exporting from Estimate to Track is simple and quick. Change order Tracking seems to work well. The program is an excellent tool to assist management.
ConsSlow to change screens at times. We use the cost detail report most often, but it does not tell the whole story. We use the prorated action, but not all tracking accounts should be prorated, so I have had PM's think they are doing well because they are under the estimated unit cost, but the tracked unit should only be prorated to 100%. The report needs the ability to choose individual tracking accounts to prorate to 100% on some and fully prorate others. Overall it is a great tool. We struggle with adjusting actual costs on the T&M materials. The ability to manually enter a rev and cost on the field log and have it apply a % markup may be a better option.
Reviewer Source 
Source: SoftwareAdvice
October 26, 2018
Ben G.
CFO
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4.5/5
Ease of Use
4.5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
July 24, 2015

“Save time and money!”

ProsGreat way to track daily activity on the job. This software allows us to track our quantities so that we don't miss out on getting paid for items that normally would have been lost in the shuffle. Also- this software lets us print trucking and material reports so that we can verify invoices when they come in with ease. We used to have to dig thru files to verify all of the trucking and material invoices and now all of that info and more is recorded daily by the foremen and B2W allows us to customize reports and view this information easily. We save time and money. We regularly catch items from trucking and material invoices that we are billed for incorrectly and notify the suppliers. Great customer service and technical support.
ConsWe have used the status reports and thought jobs were performing well and it turned out that they were not. Between the database having some incorrect numbers and the foremen putting some quantities in the wrong column it created a bad representation of the job. You must make sure the foremen understand it and keep a handle on where the costs are pulling from.
Recommendations to other buyersTraining your crews on the software is important. The better you train staff to enter info in, the better quality reports you will have.
Source: SoftwareAdvice
July 24, 2015
Alicia M.
Project Coordinator
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 7, 2016

“Track Review”

ProsThe capability to track projects in real time. Being able to get information out to the formans in the field in a quick manner. Using track for employee time cards ans the capability for the employees to have a secure login to be able to see their time and hours and sign off on them.
ConsSome of the steps for creating a field log is redundant. I wish there was a way to assign an employee to different labor types with out having to go in to choose the same employee multiple times.
Recommendations to other buyersTake your time researching the product because it has so much to offer and also setting it up.
Source: SoftwareAdvice
March 7, 2016
James A.
Data Clerk
Construction, Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4.5/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
July 30, 2015

“B2W Track Software - Review”

ProsIt is an extremely user friendly program. Those with Limited Computer Skills are able to, with little guidance, navigate and utilize the program efficiently.
ConsOne thing that comes to mind is that in order to get Equipment Set up there's 2 steps. First, in one area, you enter in the equipment. Once there you then have to go to Equipment Rate Class section to enter the unit costs. This process would be simpler if there was a "One Stop Shop" where you can enter the equipment and on the same screen, add the unit costs.
Recommendations to other buyersWhen setting up a job and transferring from B2W Estimate to B2W Track, take the time here to ensure your Jobs are set up the way you want to track it. Put the time in at the beginning in order to make things smoother throughout the Job.
Source: SoftwareAdvice
July 30, 2015
Jeremy C.
VP-Engineering
Construction, 51-200 employees
Used the software for: 1-2 years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
2/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: SoftwareAdvice
October 30, 2018

“Complicated data collection, disappointed in the reporting, disappointed that ONE does not really mean one software platform - it means two.”

ProsWe like the concept - one platform for estimating, scheduling, forms, timesheet data. We like the SQL database.
ConsWe have been forced to turn to Power BI and in-house developed reporting in order to support Accounting review and Production reporting the way we need it. We have to manually maintain two lists of equipment, rates, etc - one in Estimate and one in Track. B2W leapfrogged HCSS with their software model. They are now themselves at risk of being leapfrogged by another system that is 100% SAAS with a no contract, per user subscription model.
Reviewer Source 
Source: SoftwareAdvice
October 30, 2018
Tony D.
Senior Estimator / Project Manager
Construction, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
3/5
Value for Money
2/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: SoftwareAdvice
October 19, 2018

“Difficult set up and maintenance”

OverallNot enough training available with cost of system.
ProsAbility to monitor projects, keep track of equipment use, labor hours for payroll and tracking pay items / production accounts.
ConsNeed a full time IT person to train and update. Integration of accounts from Estimate into Track need to be addressed with initial training to alleviate hours of trial and error.
Reviewer Source 
Source: SoftwareAdvice
October 19, 2018
Matthew J.
Owner
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
March 8, 2016

“UC2016 review”

ProsReal time production feedback from the field By reporting man hours and daily quantities
Consthe user interface could be easier to use with less training
Recommendations to other buyerslook for something that you can customize for your organization that will drive production not kill it by burdening the end user.
Source: SoftwareAdvice
March 8, 2016
Nathan H.
Construction, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4.5/5
Features
3.5/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
February 18, 2015

“I am a project superintendent ”

ProsI like how easy it is to use for all. From a manager to a foreman.
ConsI wish the notes section had a spell check function or even predictable text.
Recommendations to other buyersTry this software out. It's great. It's very simple to use, and it helps you keep track (like its name) from day to day on a job site.
Source: SoftwareAdvice
February 18, 2015
Cheri W.
Systems & Report Coordinator
Construction, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4.5/5
Customer Service
5/5
Features
4.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
March 7, 2016

“B2W Track Review”

ProsThe software is user-friendly and the support you receive is first-class.
ConsThe inability to apply security at the job level. We have security locked down by job in Viewpoint and would like the same capability in B2W.
Recommendations to other buyersTake a couple of minutes and review the software. There's a good chance other contractors would like to see the same changes or improvements that you do.
Source: SoftwareAdvice
March 7, 2016
Benson T.
GM
Utilities, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: SoftwareAdvice
October 19, 2018

“Great Product ”

Pros- ease of use, iPad functionality - customer service and support - daily cost accounting and field tracking
Cons- requires integration into enterprise accounting system - Estimate items have to match exactly to transfer into bid
Reviewer Source 
Source: SoftwareAdvice
October 19, 2018
Paul R.
Accountant
Construction, Unspecified
Used the software for: 1-2 years
Overall Rating
4.5/5
Ease of Use
4/5
Customer Service
5/5
Features
3.5/5
Likelihood to Recommend
7/10
Source: SoftwareAdvice
July 30, 2015

“Track reporting”

ProsUser interface is easy to read, format and adjust to our needs.
ConsData is not easily forgotten by the system, once it's downloaded, its there for good.
Recommendations to other buyersMake sure you keep a dialogue open with B2W and address any concerns early and often. Do your updates!
Source: SoftwareAdvice
July 30, 2015
Alicia M.
Project Coordinator
Construction, Unspecified
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 3, 2015

“B2W Review”

ProsI like the information with real time data available and the B2W support.
ConsI wish we were able to customize it more so it would flow better into our accounting software.
Recommendations to other buyersTake your time implementing and training your employees.
Source: SoftwareAdvice
March 3, 2015
Travis v.
Construction, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4.5/5
Customer Service
5/5
Features
4.5/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 3, 2015

“Information at your fingertips”

ProsIt tracks realtime production and quantities for the job.
ConsSometimes it can be very slow and can have bad connections problems.
Recommendations to other buyersIt's a great tool to track your actual cost of the project which can also be used at a later date.
Source: SoftwareAdvice
March 3, 2015
Jake w.
Construction, Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Source: SoftwareAdvice
February 28, 2015

“Product is very beneficial with mobile application. ”

ProsI like the fact our supervisors can use the app for field logs.
ConsI wish that reports could be shown on the mobile app for managers.
Recommendations to other buyersHave your account labor types set up correctly from the beginning and set your security roles.
Source: SoftwareAdvice
February 28, 2015
Troy O.
Construction, Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4.5/5
Customer Service
4.5/5
Features
2.5/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
June 16, 2014

“Customizable. ”

ProsI like the ability to easily toggle features and columns as well as the ability to all track resources from one screen.
ConsIt's very labor intensive to set up new jobs, and it doesn't work well for Time & Material billing.
Recommendations to other buyersIt's quality software with straightforward thinking. The estimate module would make it a lot better.
Source: SoftwareAdvice
June 16, 2014
Curtis O.
Director of Professional Services
Electrical/Electronic Manufacturing, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: SoftwareAdvice
October 30, 2018

“Information today and not at the end of the week”

ProsProviding today's field information today versus the end of the month. Integrated directly with our existing accounting system. Operational on both tablet as well as PC.
ConsAs with any new software application installation with existing system integration, there are always challenges you will encounter. The support from B2W has made overcoming these challenges as painless as possible.
Reviewer Source 
Source: SoftwareAdvice
October 30, 2018
Mitch C.
Project Engineer
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Source: Capterra
May 28, 2014

“Take the plunge...”

OverallI like the user friendly interface and the ability to work at costs right away. Take the plunge and buy the mobile app right away and get foreman and superintendents involved right away. The cost realization is immediate and a great benefit to any construction business.
Source: Capterra
May 28, 2014
Isabel R.
Construction, Unspecified
Used the software for: Less than 6 months
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
4.5/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
February 17, 2015

“Refreshing”

ProsB2W Track is software that is flexible and can meet the needs of many different customized processes and policies for any company.
ConsThe help option is not reliable. The descriptions are brief and lack the ability for users to troubleshoot on their own.
Recommendations to other buyersAn important task to keep in mind in searching for a software like Track is to know the individuals who will use the software and the environment they work in every day.
Source: SoftwareAdvice
February 17, 2015
Patrick M.
Construction, Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3.5/5
Customer Service
4.5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
March 2, 2015

“New to it. Six weeks working with the program”

ProsI like the reports it can print off, and I feel that it is easy to spot mistakes.
ConsThere is not a report that is easy to understand that is for the foreman or field personnel. Also, it would be nice to have a notes field in the item.
Recommendations to other buyersSpend a month with it. Build different types of work with it and don't be afraid to call B2W.
Source: SoftwareAdvice
March 2, 2015
Adam L.
Superintendent
Construction, Unspecified
Used the software for: Less than 6 months
Overall Rating
4.5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
10/10
Source: SoftwareAdvice
July 30, 2015

“User friendly and accurate cost tracking solution”

ProsThe Track solution from B2W is so user-friendly! That's by far the best thing for that software.
ConsCustomization, it's there for us to do but it require a lot of work to get custom report.
Recommendations to other buyersIf you in the need of a user friendly and complete cost tracking solution for your construction, that's the one you should get.
Source: SoftwareAdvice
July 30, 2015
Jesse P.
Project Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 28, 2014

“Handles all of our field tracking needs...”

OverallB2W Track handles all of our field tracking needs in a single solution. Be sure to ask for a reference and call them.
Source: Capterra
May 28, 2014
Peter B.
Project Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 28, 2014

“Getting information quickly.”

OverallOnce you learn the system it is very easy to use. The amount of features is great.
Source: Capterra
May 28, 2014
Josh C.
Supervisor
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 28, 2014

“Buy it if you don't have it.”

OverallGreat way to keep track of productions. Shows real-time data to compare estimated cost.
Source: Capterra
May 28, 2014
leonard b.
Project Manager
Construction, Unspecified
Used the software for: Less than 6 months
Overall Rating
4.5/5
Ease of Use
4.5/5
Features
4/5
Likelihood to Recommend
9/10
Source: SoftwareAdvice
March 8, 2016

“new to estimating and track software programs”

ProsSuper easy to use, and the"real time" aspect of sharing information. Easy to communicate
ConsNothing yet, I'm 3 months into the estimating and track software
Recommendations to other buyersThat its easy to get started......easy transition from other estimating sources
Source: SoftwareAdvice
March 8, 2016
Ryan L.
Senior Estimator
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Source: Capterra
May 28, 2014

“Instant Data”

OverallBest part is having instant data from all projects daily.
Source: Capterra
May 28, 2014
Lee M.
Area Estimator
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
May 27, 2014

“User friendly”

OverallB2W is user friendly and presented in a good logical order.
Source: Capterra
May 27, 2014
Scott K.
President
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Source: Capterra
May 27, 2014

“Great compatibility”

OverallIf you like a Windows based program vs. a DOS one, B2W is the one for you.
Source: Capterra
May 27, 2014
Jessica F.
Project MAnanger
Mechanical or Industrial Engineering, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
3/5
Likelihood to Recommend
3/10
Source: SoftwareAdvice
October 19, 2016

“Product great but too Expensive”

OverallGreat product and easy to use, a little pricey for my small company
ProsEasy to use and visually appealing
ConsPrice
Source: SoftwareAdvice
October 19, 2016
Becky T.
Contract Admin
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
May 27, 2014

“Easy to integrate with Viewpoint”

OverallEasy to integrate with Viewpoint. Ability to customize logs is good. Be sure to put some thought in setting up your business units.
Source: Capterra
May 27, 2014