# Page 6 | BenchmarkONE Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is BenchmarkONE the right Marketing Automation solution for you? Explore 155 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132719/Hatchbuck/reviews --- BenchmarkONE 4.4 (155) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of BenchmarkONE ## Showing most helpful reviews Showing 126-150 of 155 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RS Ryan S. Management Consulting Used the software for: ### "Incredible Marketing Platform with Nurturing Plugin " July 18, 2014 5.0 Pros The product is very easy to interface with and manage, and the company is made up of some incredibly helpful people. Cons The product is still fairly new, and I believe the best is yet to come with them. Review Source LZ Liz Z. Owner, Marketing Strategist Marketing and Advertising Used the software for: ### "null" July 25, 2018 5.0 Review Source CG Cara G. Used the software for: ### "Great for business growth" December 15, 2016 5.0 The system is easy to use and has a lot to offer any company. The training videos and session were very helpful in seeing how much benefit we can get from using it. There is a lot to the program, but that only makes it more beneficial. Review Source TP Thomas P. Management Consulting Used the software for: ### "Move into the 21st century and make money!" August 28, 2014 5.0 Pros I like being able to organize customer lists. Blanket emails are super easy. I'm able to make extra sales off of existing customers. Cons It does not sync with my QuickBooks. Review Source JB John B. President Used the software for: ### "Finding the Right CRM and Automation Solution" May 20, 2014 5.0 We struggled to find a suitable medium solution for medium sized businesses. We needed something lighter than Marketo , but more robust than Constant Contact. Hatchbuck is that and more. The perfect solution. Review Source MS Matt S. Owner Used the software for: ### "Intuitive, easy to use, and top-notch on boarding" February 5, 2016 5.0 Having used and done demos with 5 other CRM's, I can confidently say that Hatchbuck has everything a small- to medium- sized business needs without additional distractions. On-boarding process was second to none. Review Source AW Amy W. Director of Business Development Used the software for: ### "Great Product with Great Customer Service" February 12, 2016 5.0 Hatchbuck is great - exactly what my mid-sized agency needed to track our marketing activity. After years of being frustrated with Salesforce support staff, working with the team here was a breath of fresh air. Review Source DK Dana K. Used the software for: ### "Hatchbuck is very user friendly!" March 2, 2016 5.0 Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff. Review Source CJ Charlie J. Founding Partner Used the software for: ### "Finally, a CRM that makes sense." February 5, 2016 5.0 It's easy, it's intuitive, it's clean, it's smart. It has all the functionality you (really) need and none of the stuff you (really) don't. And did I mention it's easy? We love these guys... Review Source NP Nicole P. Project Coordinator Computer Software Used the software for: Less than 6 months ### "Email templates can be created" February 4, 2017 3.0 I like how Hatchback provides functionality for creating and managing email templates. It helps to manage the email marketing with our leads. But This app lacks a number of features to manage the prospects and the sales pipelines. Pros I like the email template functionality. Cons The sales pipeline needs to be worked upon to make this CRM fully functional. Review Source NT Noreen T. Management Consulting Used the software for: ### "Hatchbuck Rocks! " July 18, 2014 4.5 Pros Hatchbuck is simple to use and saves the small business owner money. Cons Some of the customized email templates are not user-friendly. Review Source JA Jackie A. Marketing Specialist Used the software for: ### "just the right fit" February 5, 2016 5.0 Simple product yet diverse enough to handle all marketing communications and maintain a CRM. They Also have an excellent customer service and training program! Review Source JG JASVIN G. Apprentice Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Affordable + Pragmatic marketing solution = Hatchbuck" June 30, 2018 4.0 Pros Ideal for small institutions and offering CRM program with the basic features, Helping hand to personalize and manage contacts and feeds. Cons Not custom made on business needs, and definitely not the best CRM products, No mobile support and access data for outside sales force. Review Source PC Peter C. Marketing Director Used the software for: ### "Hatchbuck has the best customer service!" February 5, 2016 5.0 Hatchbuck is very user friendly and when I do run into something I can't figure out my consultant Lindsay Randazzo helps me find the answer right away. Review Source BS Brian S. Pricing Analyst Food & Beverages Used the software for: Less than 6 months ### "Hatchbuck Review" January 30, 2017 5.0 The integration was simple and the features are user-friendly. Very easy to just pick up and start using without much instruction. Pros Being able to drag information off excel right into the platform. Cons It is a little too simple at this point. It could have more functionality for the price we are paying. Review Source KB Krysta B. Consultant Used the software for: ### "Straightforward, Easy to Use" February 8, 2016 5.0 Hatchbuck is really user-friendly. It is very intuitive and straightforward. It makes us more efficient and helps us use our time well. Review Source DL Donald L. Used the software for: ### "Good but doesn't integrate with Salesforce.com" January 19, 2017 5.0 We liked the software but found it didn't integrate with salesforce.com which is our CRM. We ended up switching based on that problem. Review Source MK Matt K. CEO Computer Software Used the software for: Less than 6 months ### "Helps with Inbound Marketing" February 7, 2017 4.0 Hatchbuck software helps us with tracking and managing our Inbound marketing. New leads can submit details via forms on our website. Hatchbuck tracks these leads and gives us a summarized reports. Our sales team can also manage the deals within Hatchbuck. Pros Good for managing deals and email templates for our clients. Review Source RP Reno P. Owner Construction Used the software for: Less than 6 months ### "Easy to use" June 16, 2017 5.0 Pros Easy to use in general. Easy to transfer between excel and Hatchbuck and vice versa. Easy to learn and great support and training Cons I haven't used any other products, so I can't make any comparisons. But as far as I can see so far, there are no cons. Review Source LC Lisa C. Medical Practice Used the software for: ### "Why I love Hatchbuck" August 28, 2014 4.5 Pros I like the ease of use and extensive options. Cons I haven't experienced anything I don't like so far. Review Source PR Penni R. Owner Used the software for: ### "Easy to keep track of contacts on a daily basis. " February 5, 2016 5.0 Once I got the hang of tags it was easy. Now I use this system daily to keep up with my clients. Review Source JB Jill B. Marketing Director Used the software for: ### "So far it has been awesome, lots of helpful videos, great customer service." February 5, 2016 5.0 Seems really simple and easy to use, and gives me everything I need as a small business marketer. Review Source DB Dian B. Used the software for: ### "Good" February 5, 2016 3.0 It is a great software for marketing, but you have to put in the work, which takes time. Review Source PP Phil P. Business Development Manager Used the software for: ### "great tool- how did i ever live without this? oh yes, Excel." February 17, 2016 4.0 Still new, still learning. So far, very user friendly. not seeing anything lacking, yet. Review Source RK Robert K. Director of Products and Design Used the software for: ### "Just getting started" February 8, 2016 4.0 I have used infusionsoft and this seems to do what I need it to do for a lot less. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.