# FocalReview  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about FocalReview  Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/132753/FocalReview

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# 

 FocalReview Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

FocalReview

## What is FocalReview ?

Manage your compensation planning and performance processes more efficiently and effectively. Tie your compensation practices directly to your business strategy. Align workforce rewards with employee performance. Do it all better with FocalReview. With FocalReview, the advanced compensation planning and performance management suite from SpiraLinks, you can manage your salary, bonus, and stock plans on different timetables for different employee populations in multiple currencies and languages.

## What is FocalReview used for?

[Compensation Management](https://www.capterra.com/compensation-management-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)

Top alternative

Featured

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$26

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for FocalReview ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.spiralinks.com&name=FocalReview )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### FocalReview

4.7 (19)

VS.

[4.5 (1,749)](https://www.capterra.com/p/66908/Workday-HCM/reviews/)

Starting Price

$26

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (19)

Ease Of Use

4.3 (1,735)

Value For Money

4.6 (16)

Value For Money

4.3 (1,037)

Customer Service

4.9 (18)

Customer Service

4.3 (1,076)

## FocalReview alternatives

[4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.6 (177)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,426)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)

[4.4 (313)](https://www.capterra.com/p/168685/Factorial-HR-Software/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168685/Factorial-HR-Software/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compensation Statements

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

Compensation Plan Modeling

4.7 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Employee Portal

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Online portal where employees can access and track their own information

Incentive Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Salary Planning

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Budgets, benchmarks and tracks all salary processes and associated costs

Customizable Templates

4.5 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

FocalReview 48 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

A record of all activities within the system, including user access, changes made, etc.

Compare key metrics for the business against prominent players in the industry

Record employee's benefit plans and selections throughout career progression

Set up bonus schemes and plans in line with corporate and regulatory guidelines and calculate bonus payouts

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels

Create employee benefits statements that include all package details, including base salary, rewards, incentives, and other benefits

Catalog, manage, and develop employee skill sets

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Builds a system of recognition and rewards to encourage employee performance and link outcomes to business needs

Establish measurable goals and objectives and track their progress over a specific period of time

Manages incentive programs such as profit sharing, stock awards, and individual bonus plans

Document completed by employee to assist with career and personal development to reach short term and long term goals

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Diagram that shows the structure of an organization and the relationships between parts

Manage employee salary processes, data, taxes, and records administration efficiently

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

Create, fill out, and send performance reviews to individual employees

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Budgets, benchmarks and tracks all salary processes and associated costs

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Planning, tracking and developing internal talent for future key position filling

Integrate with Talent Managment software to better track learners progress and training sessions

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Assess skills, outcomes and results using preset metrics and averages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (17)

4.5

Based on 17 reviews

## Pricing

Value for money

4.6 (16)

Basic

$26.00

Per User,Per Year

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Integrations

[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Paylocity](https://www.capterra.com/p/86714/WebPay/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)[

SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (18)

4.9

Based on 18 reviews

## User reviews

Overall rating

4.7

Based on 19 reviews

Filter by rating

5(13)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TS

Teresa S.

Director, Global HR Operations

Computer Networking

### "FocalReview Tool Feedback"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 24, 2023

Not only is the FocalReview tool flexible and allows the company to add new functionalities, but the team as a whole is listens, is open to new ideas and willing to develop the functionality!

Pros

It's flexibility to build additional features as the business grows and additional forms of recognition are added. This year introduced flexibility in changing the target variable. Last year considered adding equity grants and Total Rewards Statement. Delayed as both were not approved by the Board.

Cons

Some reporting that can be used to audit company data submitted. Suggest a simple report writing capability so don't rely too much on technical support. Also, it would help if there are available online "how to" guide/resources.

Reasons for choosing FocalReview

Used it in another company and contributed to its initial product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 20, 2023

Thank you Teresa. We appreciate the kudos and ideas for our product road map! Julie

DB

Darcy B.

HR Systems Manager

Computer Software

### "The best investment we have made for our Total Rewards Team & Employees"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2023

FocalReview has made our annual compensation and bonus planning so much easier for all users.We no longer need to keep awful spreadsheets - the tool does it all!

Pros

easy to use, quality UX, easy integration with our HRIS/Payroll system

Cons

At times I need to ask the SpiraLinks team for assistance as I occasionally forget the navigation path and or steps to some Admin areas/tasks

Alternatives considered

[CompAccelerator](https://www.capterra.com/p/134291/CompAccelerator/)

[HRsoft Compensation Management](https://www.capterra.com/p/222794/COMPview/)

Reasons for choosing FocalReview

We believed this to be the most visually appealing and provided more offerings than the other products we reviewed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2023

Thank you Darcy - you rock! Appreciate the kind words - the Team and I thank you. Julie

MR

Mayra R.

Associate Director, HR

Biotechnology

### "Focal Review is Great!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2023

Great service

Pros

Very customizable and the staff is super fast.

Cons

Could be a bit easier to use for end user, but we are working on this.

Reasons for choosing FocalReview

staff

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 25, 2023

Thank you Mayra for your review. It is great working with you! Julie

AP

Alex P.

Senior Equity Manager

Insurance

### "FocalReview for Ardonagh"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 22, 2023

Very positive - extremely helpful and pleasant staff, and very collaborative not only during implementation but also during BAU usage.

Pros

Implementation was very flexible - the software can really be whatever the business wants it to be.The ongoing support during the pay review and bonus process from \[sensitive content hidden\] is second to none.

Cons

Potentially a few more "off the shelf" dashboard type graphs - but given how unique each client's interface will presumably be I can see that this is not easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2023

Thank you Alex for your review and suggestions for next cycle. We hope to work with you on refining FocalReview to suite your team even better. Regards, Julie

AA

Alexandru Andrei S.

HR & Reward Analyst

Food & Beverages

### "Spiralinks-Twinings Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 21, 2023

The overall experience was great, especially with our Developer who supported the team on a daily basis.

Pros

In our Reward practice, the accessibility and ease to operate the system was exactly what we were looking for, everything was simply done through a master dataset and Spiralinks did the rest!

Cons

I do not have anything critical that was unsatisfactory, I believe the only bit which required admin was the bulk download of all letters and the manual work that needed to be done afterwards to divide them and send them to all employees - mainly done as we were not ready to give all employees direct access in the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2023

Thank you Alexandru for your sparkling review. We will be sure to work with you on your letter distribution next cycle, as we have a feature to assist with that in v9.1. Regards, Julie

DD

Dibyendu D.

International Reward Analyst

Consumer Goods

### "Review from the perspective of an admin user and member of the implementation team"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 21, 2023

Great. Will definitely suggest

Pros

Customizable, easy to use and easy to maintain

Cons

We did not get standard reports from the software

Reasons for choosing FocalReview

Cost and options to customize

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 23, 2023

Thank you Dibyendu for your kind review. We look forward to continuing our work with you, and show you our standard and adhoc reporting features! Regards, Julie

Ruth W.

HRIS Analyst

Information Technology and Services

### "Everyone is happy with FocalReview!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2021

We used to use a huge spreadsheet. Obviously, this is much better. It allowed the managers to go in and adjust comp and bonus info without asking us to parse out their sections of the data. Overall, this worked extremely well.

Pros

FocalReview was easy to use and everyone was happy with it. The thing I liked most was the responsiveness of the support team. They were amazing.

Cons

I'm sure there are things that can be improved, but I can't think of any right now.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 8, 2021

Thank you for the glowing review. It was an honor to work with such professional team at Intermedia. With our latest release 9 we look forward to showing you a few new features for your next pay review cycle. Appreciate your support. Julie

MW

Megan W.

HR Director

Biotechnology

### "Excellent Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 12, 2019

Overall, the experience was good. The customer service is top notch and I think that adds so much value. The system is very easy to use for the employees.

Pros

Their customer service is fantastic! I think the end user functionality is easy to use. It is a clean design and has a lot of features and items that can be customized.

Cons

To be fair, we had a tight deadline to roll out the product so I don't think we have learned how to manage the system ourselves very well. In that regard, the system is not very intuitave or easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Thank you for your input, especially references to "top notch" customer service. We will endeavor to address the items above.

Trang H.

Cad Draftsman

Architecture & Planning

### "Great experience with Focal Review and Spiralinks team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

December 23, 2018

Pros

This Focal Review helps us with compensation management and performance management. It's not only useful for managers, but also for everyone. We can access past employee letters, statements and rewards information. It gives us many features and functions which makes our work goes smoothly.

Cons

I have nothing to complain, just need time to familiar with it before proposing it for our company.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Thank you for your comments! We improve from our client feedback.

NC

Nikki C.

Comp Analyst

Architecture & Planning

### "Spiralinks review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 31, 2018

Pros

The system offers many features and functionality

Cons

The various features and functionalities are not apparent for a first time user

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 1, 2018

Thank you Nikki!

[View all Reviews](https://www.capterra.com/p/132753/FocalReview/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)