Who Uses This Software?

Timesheets.com has been serving the small business community for 15 years. Our simple and easy-to-use service is free to freelancers and our paid version starts at just $9 per month for 1-2 workers.


Average Ratings

436 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
    See pricing details
  • Pricing Details
    Please visit our website to see pricing details. Never pay base fees!
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About Timesheets.com

Timesheets.com is everything you would expect in a flexible, cloud based time tracking service. We setup in minutes for any sized business and provide personalized training materials for the unique needs of your workers. We track time for payroll or billing with GPS and other security options, and provide the kind of 5 star customer service experience that has earned us the highest customer reviewed star rating available on Capterra. Pay less, save more and gain control. Try us for free today.


Timesheets.com Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • Government
  • Nonprofits
  • Payroll Management
  • Project Accounting
  • Purchase Orders
  • Tax Management
  • Absence Management
  • Calendar Management
  • Employee Scheduling
  • Employee Time Clock
  • FMLA Tracking
  • Overtime Tracking
  • Self Service Portal
  • Timesheets
  • Vacation / Leave Tracking
  • Billing Portal
  • Contact Database
  • Contingency Billing
  • Customizable Invoices
  • Dunning Management
  • Hourly Billing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Recurring/Subscription Billing
  • Tax Calculator
  • Account Tracking
  • Calendar Management
  • Case Management
  • Client Statements
  • Document Management
  • Expense Tracking
  • Retainer Billing
  • Time Tracking
  • 401(k) Tracking
  • Attendance Management
  • Benefits Management
  • Check Printing
  • Compensation Management
  • Deductions Management
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Self Service Portal
  • Tax Management
  • Vacation / Leave Tracking
  • W-2 Preparation
  • Wage Garnishment
  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project
  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

Timesheets.com Reviews Recently Reviewed!


I am so grateful for this program finding me!

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: +The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

Cons: -There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

I am using Timesheets.com for my salon and it's been extremely efficient and easy for me & the team.

Feb 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

Overall: Ability to easily capture employee hours and monitor online. Ease of use, for me as the administrator and for my employees.

It works good, but there are employees that always say they 'clocked in' but it doesn't 'register'

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The main page is nice with the list of employees; the ease of seeing who is clocked in and who is clocked out

Cons: for the senior people it is harder for them to learn. I don't know if we need a security question and all that. it is just a time clock

Overall: I would tell people what system we have but I have nothing to compare it with. So I wouldn't be a lot of help for other people

Vendor Response

by Timesheets.com on January 11, 2018

HI Jodie,

I saw your comment about clock punches not 'registering'. This simply doesn't occur, so please call us the next time you think this happened. We have a full audit trail and a breadcrumb tracking ability. Usually when employees report clock punches that didn't take, it's user error. Most of the time they just forgot, and we can tell that because there's no audit trail showing they even logged in. Occasionally the audit trail shows the employee logged in but never punched the clock. This is far more rare. In most cases, it's just a simple case of forgetfulness, but we can certainly prove this if we get a chance. Call us the very next time it happens with the name and date and we'll show you exactly what transpired.

Capterra-loader

Great for tracking employees who work in the field! Easy to install and use on smart phones.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward.

Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Cons: We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

Overall: GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

Overall, Timesheets.com has been a great solution for our company.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Cons: I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

Frametechs

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and when I need assistance I get it right away

Cons: Sometimes it can be difficult loading a new person on to the program

Overall: Or use it to keep a record of all of my jobs I really like how I can break down the jobs per person and it allows me to know where I am financially in real time. Every time I have had a problem setting someone up or Working with the program I have been helped out by someone on the phone and they were very helpful. I do recommend it to everyone I work with

Recommendations to other buyers: Whenever a new guy starts he loads his time on to hourly time instead of project time and I have to go back and manually change it But that is something I need to explain to them

Vendor Response

by Timesheets.com on February 09, 2017

Thanks for the review, Michael. Actually we do have a simple solution for your problem with new hires! You have a feature enabled even though you're not using it, and hiding it from view will make the project time sheet the default login view. I will contact you offline to show you where to turn it off. That will solve your new hire training problem.

Clocking in and Out

Jun 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What makes the software so worthy is the simplicity for both the employee & employer to be able to track hours, notes, vacation and etc. One of the features I really like are the reports that are available. One additional bonus to having this software also includes the archived information on each employee for the hours worked while employed with the company.

Cons: There is nothing to dislike about this software because I feel that the options available make it so easy to setup a new employee.

Overall: Our company has used Timeclock.com since 2011 for both salary and hourly employees. We were able to merge the information/reports with the time clock to our payroll system.

Recommendations to other buyers: Try it you will love it !

Vendor Response

by Timesheets.com on June 29, 2016

Cyntha,

We appreciate you taking time to review our product after all this time. Reviews definitely seem more relevant today than they might have a few years ago. Thanks again. Each review means a lot to us.

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Cons: No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Overall: It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Capterra-loader

We were in desperate need of way to track employee time. It needed to affordable & easy to use.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Timesheets is a feature rich solution that has allowed us to effectively manage employee time and reporting. It's very easy to configure and manage. It's great at tracking PTO and expenses. One of the features that we find most valuable is the ability to limit access by IP address. Our employees can only clock in/out when they are physically in our office.

Cons: There's not much negative to say about an affordable service that gets the job done with a minimal learning curve. One thing that I feel it lacks is a dedicated mobile app. Timesheets offers a mobile version of their website, but a dedicated mobile app would be a welcomed addition.

Overall: Affordable solution that lets us manage employee time effectively, allows us to create useful reports, keeps employees honest with their time cards.

Great product, never had a problem

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, employee and timesheet setting options are more than enough for our needs, support has been great the two times i had questions, imports data to Quickbooks easily. I also like that we can track all expenses, such as, mileage, we can create and track multiple project time at once and use it from anywhere and upload backup documents.

Cons: In the three years we have used this product we have never experienced an issue with functionality or accesability. I guess the way they charge is not ideal. They charge by numberof users but only in groups, so if we have 5 users and need 1 more we would have to pay for 3 more users in the next tier.

Overall: Timesheets.com made it much easier to track employee and project time and record expenses.

Capterra-loader

Employee Monitoring Sheets used for storing working hours.

Jul 29, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Timesheet Software as well as web-based application.

-Data can be exported to other formats.

-Lower cost

-Automated system for data sheets

-Employee working hours, holidays are automatically get recorded in the sheets

-Accurate invoice helps in accurate and fair timings

-recorded data from spreadsheet can be used by HR for many things(Calculating payrolls, working hours, work preasure)

Cons: -Incorrect data storage (Error) happens due to User mistakes

-It can just record the time not the quality of time(One spent 20 Hours for some work while the other did the same in 10 hours )

-Not helpful in processing the appraisal or quality of employee

-Only PDF is supported

Overall: It helps in monitoring my working hours

Timesheets.com is a fantastic program for anyone that is looking for a website that is easy to manag

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Cons: There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Overall: great website program

I needed an inexpensive solution and their customer service won me over.

Feb 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that my employees are able to submit time off requests and I am notified quickly. It is overall easy to set-up more employees on the account, it does not take a large amount of steps or walk through. Timesheets has been a time friendly way for a small business operator as myself to create a solution.

Cons: I would like for Timesheets to integrate a standalone time-clock system to work with their software. I do not like the fact that my employees have to log into a computer to clock in. I would also like for the employees vacation/PTO time to have two separate columns, one that states what they currently have in the bank and one that shows what they have in the bank minus any approved time off requests. It is currently hard to track if the employee is accruing time off correctly compared to their pay-check stub.

Overall happy

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons: The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Intuitive software that doesn't require a lot of instructions for me (or my staff) to use.

Jun 27, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that there is always help when I do need it. Very problem-solving oriented support team! I have only positive experiences every time I have either a simple or complex question. They take the time to try and understand my business and the underlying goal that I'm trying to accomplish.

Cons: The only thing I don't love is that we use the supervisor feature so that our contractors can see their rates per piece - but that leaves me a little vulnerable. Since they are input as supervisors, they can also change the rates on me. I bet we are unique in requiring this feature for non-supervisors, however.

Overall: I complete payroll and track employee/contractor volumes by form reviewed.

As a small business owner, to find a software source with fantastic support at a low cost is amazing

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries.

Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day.

Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there !

What more needs to be said !

We love it.

Cons: Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Overall: A system that works !

Their chat support is wonderful. They respond quickly and helpful.

Jul 25, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The program is intuitive and offers what I need. There are a number of reports available and customizable in so many ways. The clock in and clock out buttons are conveniently placed. The time entry screen is compact and allows space for making long notes.

Cons: Setting up an employee is the only thing I have needed assistance with and this is only because I add an employee so rarely. There are lots of options available to cover virtually any setting you could want but it can seem be a little overwhelming.

Overall: Allows me to track work done by my remote workers, process paychecks more quickly, and provide historical data on specific projects.

LUMEOVA Feedback

Dec 07, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Mobile access

Audit-proof for companies working with government contracts

Cloud-based vs. local server based

Cons: Setting up the features for a novice administrator is not straight forward

It seems that there is no distinction between "Approving" a time sheet entry and "Allowing" the entry for edit by the employee.

If the employee makes an error entry, there should be a way for him to quickly correct it without requiring the supervisor to "allow" it.

Overall: Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was a learning curve in setting up the different features of the on-line tool and learning how to use them properly. If you are looking for areas for improvement, you might want to consider an interactive (interview) process that enables the company designated administrator to set the various features optimally for the company. I assume for most companies such as ours, the administrator is not necessarily an expert in time tracking systems and could use the interactive tool. Thank you.

Easy Time Sheet Recorder

Sep 19, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it tracks employees time. It's a time card that is easy to use, that is not on paper, and not expensive for small businesses.

Cons: Being that it really only for time sheets, I say the con is that it is limited in what it can do for small businesses.

Overall: I am an accountant for several small businesses. One thing small businesses do to track employee time is to record it using pen and paper. In order for the small businesses to run more like a business, I always suggest they use this system to record employee time. It helps reduce the ability to change time once clocked in and out by the employee but allows the employer the ability to change any discrepancy with times. It is easy to use and helps small businesses watch their employee times. One additional feature it allows is the ability for employees to request off. Most small businesses usually are just word of mouth but this system allows all employee time and requests to be better tracked and recorded. It's not expensive and works just like a time clock without having a time clock in the office.

We think it's flexible, extremely easy to use, and it was very easy to integrate.

Jul 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This has been the most powerful tracking service we've incorporated since inception. We found the setup to be quick and easy, while being easy to navigate and providing powerful reporting tools. Payroll and billing has become easier than ever before, while scaling up to the size of our business successfully.

Cons: At first, there were concerns that Timesheets.com might not work well because of the size of our company. It would also be the first solution outside of our local network. We're extremely glad we decided to give it a try because it's been better than we could have ever expected. Sometimes we do experience slowdowns, but that's because of connectivity to the service, not the service itself.

Outstanding customer service with a product to match!

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It so easy to use, even for non-technical people like me! The reports a valuable and in five years we've never encountered a technical problem. The pricing is very reasonable and customer service excellent.

Overall: We've been a client for five years and absolutely love this product. We're a Staffing company and have a software program with an online timecard but prefer to use timesheets. At one point, we tried to reduce our costs by using only our online timecard and had so many requests from our clients that after a very short period we went back to timesheets.com. Whenever I've had a question, Joel has always been extremely responsive. THANK YOU!

This system is exactly what we needed

Feb 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: great to have the audit trail so we can see if users have changed their entries; lots of flexibility and customization; easy to use for employees; great reporting features; the program can grow with us - we don't use all of the features yet but maybe we will someday;

Overall: Our company started using Timesheets.com when some labor laws changed and we needed a better way to track time. From the beginning the program has been easy to set up and easy to use. Our employees like being able to quickly clock-in and clock-out, enter their expenses into the system so that they don't lose receipts, and they can monitor their paid time off balances in real time. I love the reporting functionality - there are so many reports that you can run! And the customer service has been fantastic. I needed help making some company-wide changes to our system and got a personal phone call with details on how to do it! I've recommended Timesheets.com to several other companies and I continue to be pleased and impressed with the program.

Capterra-loader

As an hourly employee, this is so easy!

Jun 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that every employee is held accountable to clock in and out of work. It is an extremely easy-to-use and functional software that helps the finance department to accurately pay the employees every two weeks. I also like that we can add mileage and review our statements, as well as adding in paid time off, holidays, and sick time.

Cons: Everyone is held to a moral standard, so everyone is inputting their own hours. Unfortunately there is no other way of knowing whether or not a person inputted the correct hours.

Excellent time tracking even for complex system

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The online tracking, reporting and upload availability to our payroll system makes processing payroll more accurately.

Cons: Trying to uncover or find some functions that aren't utilized often is time consuming - BUT - their customer support is terrific!!

Overall: Our company is able to clock in/out nearly 100 employees throughout several states, including lunch breaks, and breaks in time due to AM/PM shifts with ease and accuracy. The implementation to import it to our payroll system due to the seemingly endless codes we have to apply to all of our staff and location, allows us to track and budget each location we have.

Satisfied customer for 7 years

Nov 07, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and service support

Cons: Much more stuff than I need or use, but that's OK

Overall: Your program has removed those petty HR employee issues of absentee, late and/or vacation/days off issues. This system eliminates that opportunity for an employee to take advantage of the employer. Most important when it comes to pay period reporting, it provides the printout very easily for my bookkeeper to pay. The Timeclock Online support over the years has been very courteous and patient with me. As small business owners we have enough on our plate, and your support allows me to focus on what I do best. Great job and keep up the good work, you've been a big help.

User friendly

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for users and administrator

Customer support was easy to contact and recovery solution.

Cons: Reports are a bit tricky to master but easy enough once you learn them

Unable to mass put in holiday pay, I have to do it one employee at a time

Vendor Response

by Timesheets.com on January 11, 2018

Hi Jessica,

I saw your review. I wanted to let you know that we absolutely have a tool to input holiday time for everyone at once. You do NOT need to enter holiday hours one employee at a time. Please see the Global Manual Entry link in the TOOLS section of our left menu. Please call us if you need help, but that form is all you need!

Very Satisified!

Sep 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Internet based so no problems with a station based program. As long as you have internet your employees can clock in/out and submit expenses.

Easy for employees to understand, not time consuming training.

Cons: Expenses should be uploadable in pdf format.

Overall: We only use this for hourly timekeeping and expense reporting so I can't speak to PTO, etc.

I was worried that the attention I received before I signed would disappear once I had paid for the subscription but I actually have received excellent attention from Timesheets.com. I have had no technical problems at all on training issues. Any time I requested help for an issue it was addressed immediately. I have only attempted to contact the company by email so I don't know how calling in works. My emails have been addressed within a couple of hours and in some cases they have called me when the solution was more complicated than an email response allowed.

The few issues that I have been disappointed in are:

1) The location lock is by router not by station so employees can use any computer in the office to clock in and out. I understand why this is but still disappointed.

2) The expense reporting section only accepts .jpeg uploads (as opposed to .pdf). This is solved by having employees use their phones to report expenses.

For my companies uses this is a wonderful product.

Recommendations to other buyers: Great cost! Our previous timekeeping/expense/PTO tracking program was $65/person/month.

Very easy to use

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Never any glitches with the software. It is easy for all of my employees to use. There is a mobile app which all of my providers use. Adding new employees is easy.

Cons: When you archive an employee who has left and you want to look at hours from previous years you have to reactivate them. Than you have to put their end date in again when you are finished with your reports. It would be nice to just be able to check a box to run the report and than uncheck them when the report is finished.

Capterra-loader

I have been using this software for over 5 years. We use it almost every day.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is comprehensive, flexible and easy to use. Our contractors use this software to their time. The ability to do reports a number of different ways has allowed us to add a level of transparency that our clients really like.

Cons: Connection to quickbooks should be spelled out in a better way. It would be nice to have the ability to have clients have an area to sign in to so that they can track project totals.

Overall: This software gives us an organizational advantage over other firms.

Outstanding company with over the top support!!!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The software is VERY easy to use. When I have questions on how to create a report or change something, the chat support is SUPER fast and very helpful. I have NEVER had anyone there say they didn't know how to fix something. I even has a tech call me, while on chat, to expedite the edit to my account. Really remarkable how fast and how helpful they are all. My experience has been outstanding.

Cons: Nothing negative to say really. There are some things that don't really come easy with logic, but the support helps smooth those little things over very easily.

Overall: Time tracking for projects and clients for my team.

Simple for daily users, powerful for company analytics

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really simple for first time users and people that haven't used a time clock before. I love the interface and how easy it is for employees to punch in and out.

Cons: There are a few functions of the software that haven't been intuitive to me in the user process. Running custom reports, entering in employee schedules, setting up holidays, for example. However, I've always contacted customer support and they help me through my question within minutes. The answer is generally quite simple, but if I hadn't contacted support I wouldn't have gotten to the answer nearly as fast.

Overall: My employees are able to very simply clock in and out, but I can do almost anything with the information their time punches provide. Many reports to run. Timesheets.com can be as simple or as complex as you want it to be as the administrator/payroll.

Overall, I really like the software and have no major issues with it.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been easy to use for everyone. I have zero complaints from the employees about their use of the software.

Cons: I do not like that, I, as one of the administrators, cannot edit PTO once it has been entered, like you can regular clock in/clock outs. If I need to adjust the PTO time or I've entered the wrong date, I can not edit it. I have to completely delete the entry and start over. I really wish that this could be changed and become an option to do so.

Timesheets.com has changed the way we view our time. We are able to learn as we grow our business.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The custom reports are really helpful for us to determine manpower costing for projects. We are able to gauge where we are spending our time and where we should be spending our time. Further, we are able to analyze our time spent on individual customers as well as projects.

Cons: It took me longer than I would have liked to get my feet under me, so-to-speak. I had multiple offers from the timesheets.com support team, but thought I could learn it on my own. I learned more in one phone call with a support person than I could have learned on my own for months. I wish I had made that call sooner.

Great features & customer service!

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive and user friendly. I didn't have to spend much time training my employees to navigate through all the features. The pricing is very competitive and the customer service representatives is very knowledgable and helpful to answer my question in timely manner! I am very happy to switch my timesheet tracking service to Timesheets.com!

Cons: The only thing will be my staffs sometimes mention that it will take a few minutes to log in each morning because it takes some time to start up the PC and lunch the login page, versus if it's a machine they can log in as soon as they enter the office. If there is a way they can log in with their smartphone but strictly limited on office premise only, that will be perfect.

Vendor Response

by Timesheets.com on June 06, 2018

Hi Wendy, There's definitely a way to do that! Call us - it's simple and fast. I will email you a the answer as well! There's no software to download or anything. It will just work based on your office IP address.

Timesheets.com Review

Jul 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the flexibility my employees have. Not everyone has an office, or even reports to the building each day. The ability to log in from the job site is paramount for me.

Cons: I had a little trouble in the beginning with setting up account codes. As the administrator, having access to all usernames would be helpful. I have seasonal employees who don't work frequently enough to remember them.

Overall: I love this product. I find it a great value for the money. I have had two minor issues today. I clicked on the chat link and was immediately connected with a very knowledgeable associate. I was walked through the process very quickly. On the second occasion, the chat was disconnected. The representative I was chatting with immediately called me to finish addressing my issues.

Recommendations to other buyers: I have recommended this software to several people. It has done exactly what I wanted it to.

I have been discovering all the features, and it's easy of use. Customer support is amazing.

Jun 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy, the functionality is real. Customer support is incredibly kind and useful. My personal experience is mostly with few people, and he always have helped me in my needs, as the other agents as well.

Cons: Due to the nature of my business, we had to figure out how to set up notes. And the way we found out to do it is a little difficult for the employees.

Overall: Total accurate control of the employee's hours. Flexibility to make changes and adjustments.

Never have been disappointed

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is if I have a question on a new implementation of processes I can either go to chat or give a call and they have an answer very quickly.

Cons: In all the years I've been using this product, I don't know that Ive found a con yet. If there's something I need to do new like time off requests etc all I do is connect by chat or pick up the phone

Overall: I can do everything i need with one software platform related to time tracking and time benefit accurals

Customer Service is awesome! I've used the chat function and a follow up phone call by Danielle.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: time/project tracking - for cost purposes into accounting. Faster and info in real time. Great expense tracking function. Our guys are all over Ontario and I can keep track of expenses in a timely manner.

Cons: Wish there was a time function on the project timers (like the hourly) When our operators clock in it's hard to see where they were first, if it showed the clock in/out would be easier to track.

Geo located not of any assistance since it doesn't track each stop during the day. Our operators travel quite a bit and visit many sites in a day.

Overall: none really - I was asked to take it from a vendor.

Timesheets.com has made our time management much easier!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the ease of using the system. Our employees do not really need any training - they just watch the tutorials, and they are good to go. The reports are easy to run. We used to compile our excel timesheets manually, and also had to compile reports manually.

Cons: I wish that timesheets kept the data for longer than one year. Also, some employees have reported that capturing receipts through their phones is cumbersome.

Easy to use, good price

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to allow for individual employees to have more than one job position. I looked around for different online timesheet software that allowed for the capability to do so, and there were not that many. The price is fair and the layout of the website is easy to read.

Cons: It would be nice to have a timesheets app for iPhone and Android available as well in addition to the mobile site available.

Love this program - would highly suggest it to anyone looking to easily track payroll hours/expenses

Feb 22, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use to pull reports, see hours, fix any uh-oh's. Like that all staff can see when others have requested time off.

Cons: Ability to create color-coded/office specific schedules is extremely difficult. I have to use wheniwork to create our schedules - love their software as well other than that when people request off, they can't see if others have already requested off - probably only reason we still use timesheets.com. If you update your scheduling, I'd pay a small higher fee and love you even more!

Overall: Efficient in processing weekly payroll, maintaining and reviewing expense records.

we've been using timesheets for our company for years. easy to use and staff is great!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, several different ways to run a report which is very handy. it tracks vacation used and what is owed. Great software design.

Cons: maybe make the 'clock in' or 'punch in' the default so all employee have to do it that way. I didn't know of that option till it was too late to get my staff to change. I can certainly change it, but it's not that big of a deal. but maybe other companies feel it might be?

they are always there if I have any questions.

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use for our small staff. I like the outline of the log of the hours. We use this every day and it is convenient to tell if any employees forgot to clock in or out.

Cons: On the calendars sometimes when doing payroll we really have to make sure we get the correct month. I would suggest to look into that. Lucky I do not have to look for reports daily.

Overall: convenient every staff members uses their computers

Easy to use. Have not taken the time yet to explore all features like attendance tracking, etc.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, easy to understand, all information can easily be viewed. Adjustments can be made with ease. Customer service has been very helpful and responsive when I've had questions.

Cons: Time displays as hours and tenths of hours but entries are made in hours and minutes. Causes confusion for users.

Overall: very easy to verify employees time, any time I'd like to.

easy to monitor overtime.

Easy to look for trends in attendance

Timesheets helped our growing business keep better track of our employees hours vacation & sick time

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reporting function timesheets offers. Being able to pull up an employees vacation/sick time usage for the year is a great feature and has helped our company keep a better track of time used by employees.

Cons: The settings are a bit confusing at times. It would be nice if there was an easier way to allow certain employees to see others employees time without being a supervisor of them.

Ease of time keeping and management

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It can accessed anywhere which makes use by myself and staff easier.

Time stamped when alterations are made.

Cons: Updating of daylight savings time can be a challenge as it doesn't always work so it can cause a few issues

Overall: Less stress when managing staff movement

Vendor Response

by Timesheets.com on January 24, 2018

Hi Karyn,

Please contact us regarding daylight savings so we can help you with the issue. There should be no problems whatsoever with the transition. Thank you for your feedback.

Greatly simplified our timekeeping.

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: It is very easy for employees to use and ensures our timekeeping is accurate. Further, it makes it easy to ensure that employees are taking their meal breaks in a timely fashion. The software accurate determines and calculates overtime pay instead of relying upon employee submitted hours.

Cons: The only thing I can come up with are additional features I would like to see - things like some reporting features allow us to spot trends and alerts when an employee is about to be late taking a meal break (instead of discovering it after the fact).

Great system

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using this software for more than 7 years and dont have any plans to change. It has been reliable from the start. Very easy to set up and the scheduling option has been a plus.

Cons: The options of keeping track on paid leave could be a little easier to set up. I still havent quite got it down how to set up it so it shows correctly on the employees account.

Overall: Easy for the employees to use.

Pretty easy to use. User friendly.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Tracks vacation and sick time. I can run different reports. I like I can limit where the employees can clock in and out.

Cons: Closing out the pay periods. There isn't a lot of online direction when I don't understand something so I always have to go through chat. A user manual would be nice to keep on hand.

Overall: Ease of use. I can add as many employees as I want. It's easy to add and deactivate employees.

Capterra-loader

I have used Timesheets.com for nearly four years. It's a solid product that I recommend to friends.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Timesheets.com is easy to use and mostly intuitive. Charge codes are easy to establish, and adding billing rates to the charge codes is quickly completed.

Cons: I have yet to figure out the best way to structure pay periods, close outs, and exports for invoicing. I've done the training sessions. Those portions of the site (close outs and the related training) need some improvement.

Capterra-loader

Fits my needs perfectly

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I am able to track all of my client projects and provide them with a report each month of my time spent and since I am a sole proprietor, the fact that the software is free is a huge plus.

Cons: The only con I can think of is when I print a report, it cuts off my customer notes and doesn't include everything.

Overall: I am able to track time for each my clients and print monthly reports.

Capterra-loader

The app is easy to use and has all the functions we need. The customer service is great.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is awesome. They are super friendly and knowledgeable. I have had 3+ experiences where they were on the phone with me setting up some new system and they are very nice and professional. The app is also very simple and straightforward.

Cons: There is nothing really overtly bad about the product. I guess it's not the prettiest thing in the world but who cares. It can be a bit tricky to navigate if you're doing more specialized projects like setting up PTO accrual, but once you do it once its fine.

Timesheets.com made time tracking and payroll effortless.

Apr 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and outstanding customer support. The reports made it easy to allocate and manage project costs. Non only is the platform powerful but its by far the most affordable out-there.

Cons: Be great to have a dedicated app instead of only browser based access. The geo mapping was not consistent allowing not to indicate location.

Overall: Great time tracking .

Everything you need plus excellent customer service!

Jan 23, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product is easy for our remote staff to use, which is key. Superior customer service!!

Overall: We implemented Timesheets.com about 9 months ago, and have been lucky enough to add 7 employees during this period. Timesheets.com provides our employees with an easy way to track time and expenses and request PTO, and our supervisors are able to easily create, review and approve reports. The QuickBooks integration is also excellent. But by far the best feature of Timesheets.com is the availability and quality of customer service. During implementation and as our company changes and grows, I've had many occasions to use the Support Chat feature. All of my questions were answered quickly and many times via a phone call from a Timesheets.com support technician. I have recommended this product many times, and will continue to do so - excellent!

timesheets works great for us and they are always available to help out with questions etc.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that everything is timestamped, the multiple reports you can run to keep track of everything are very convenient. easy to watch staff hours and to make corrections.

Cons: there is no app to use; having to double check whether signed in or out due to timesheets timing out; the clockin screen is mobile friendly but the rest of the website is not mobile.

Overal good experience using Timesheets.

Jan 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can easily clock in and out and see who else is clocked in. I also like being able to add pay period start and end dates to the schedule.

Cons: That I can not see each pay period for each employee broken down. For example, if I wanted to see how many hours an employee worked the past two weeks I have to add them manually. I would love to be able to select dates and get the hours worked that way. Also, the layout is hard to use on phones, especially when trying to create a work schedule for staff.

Great tool for keeping tabs on time - especially if you are billing clients

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Timesheets.com is pretty straightforward. There are reports that cover every use of the data. We found it fairly inexpensive relative to how much we use it

Cons: Hard to really pinpoint something specific. Timesheets.com operates exactly like you imagine a timesheet online would!

Overall: Timesheets.com really helps us track hourly performance and assign those hours to clients.

Capterra-loader

Timesheets gets the job done. Its just so drab and ugly.

Oct 18, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Timesheets gets the job done and provides the functionality needed to track time. It provided most of the reporting I needed to create invoices.

Cons: This software just feels old. It is clunky and ugly. It needs a reskin and some rethought UI. I have moved on to new software.

Overall: It helps me track my hours for invoices.

Vendor Response

by Timesheets.com on October 19, 2017

Thanks for the feedback Tim, We're definitely working on improvements and will be releasing a new interface in near the end of the year. We definitely are old, in Internet terms - over a decade. But that means our software has nearly 15 years of features and fine tuning. Many customers love it. We're sorry you didn't but you're welcome to check back with us in the next few months as the service look will be upgraded and there will be a host of new features.

Easy to use

Feb 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Comments: We've been using timesheets at our company for about 2 years now and it has definitely simplified the way that we track our employees hours. It also functions are a great place to store all contact info as well and let's you see it in a list format when you go to Directory. Great thing about timesheets is that it allows you to create custom accounts for your business and it's easy to track hours both in decimal format and actual hour and minute format too.

its a great tool for my staff.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is easy to use for my employees. it keeps track of their hours and I have easy access from whatever location.

Cons: I don't have complete control of my employees logging in from outside of the office. I am not sure if I am using the software correctly when it comes to that or not looking at the right information.

Overall: My employees used to give me handwritten timecards. I have offices in different locations so I was not able to physically see if they were late. It has helped me see what times they are actually getting to the office.

GREAT TO WORK WITH

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: CONVENIENCE - IF I AM OUT OF OFFICE CAN BE DONE ANYWHERE. EASY WAY OF CORRECTING TIMESHEET IF CAME IN LATE OR FORGOT TO CLOCK IN. EMPLOYEES SEEMS TO HAVE AN EASY TIME USING

Cons: THE OVERLAPPING OF TIME WHEN SOMEONE WORKS AT 11:00 PM - 1:00 AM - IT PICKS IT UP AS TWO DAYS. I THINK IT IS USER BUT WE HAVE EMPLOYEES WHO SAYS THEY CLOCK OUT AND THEN WHEN I CHECK THEY HAVE A CLOCK A MINUTE AFTER

Vendor Response

by Timesheets.com on January 18, 2018

HI Elaine,

Thank you for your review. We will reach out to you to ask about the issue you're having.

- The Timesheets.com Team

A great solution to our complicated needs

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Secure website access - wifi accessible - no data requirements/limitations = company savings

Flexible organization for reports, and different ways to display our information.

Full time help available on the website.

Cons: The scope of the program can handle much more than what we ask from it at this point, so it has a small learning curve (minor really) to get used to knowing how to navigate the site.

Overall: We have tried a few programs for our complicated time-card management and project billing. Early in the trial period, a representative called to make sure we were getting set up to have Timesheets work most efficiently for our business. (I am a skeptic who dislikes salespeople; my contact with the representative was very helpful and thorough)

We were able to try full scale trial run before we committed to the reasonable and easy to operate system. No apps necessary, so data usage can be nil and accessibility is ideal at the office and on jobsite. I look forward to seeing how easy it will make my work.

Recommendations to other buyers: Use the helpful representatives to allow you to give this a fair trial. My representative led me through set up and let me go for a while... Checking back to answer questions.

Average

Jan 26, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The fact that notes can be added to the time. This is all I have. Why does this have to be 100 characters? There are not many pros to the product.

Cons: There is not enough customization on the exported reports. Does not have alerts to allow me to let employees know that their timesheet needs to be updated. Does not provide a periodic report (daily, weekly, etc.) that allows me to know which employee did not add time to their timesheet. Daily time reporting is very important to my business.

Timesheets program is pretty easy to set up and use. We use it on a daily basis and to run payroll

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use on a daily basis. some reports are very easy and easy to customize, allowing employees to enter their time and ability to limit sign in locations.

Cons: Some features not explanatory and not able to see changes when clocked in this would be helpful . There are a few things, just not off hand, that could use a tweaking.

Easy to Use and Great Customer Service

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and responsiveness of support team.

Cons: I don't really use it to its full potential due to my current payroll system, but it does what I need it to do.

Overall: I'm a small company that needed to track employee hours. This is a perfect add-on to my Salesforce Enterprise edition as it allows them to easily clock in and clock out and track PTO. It also works great for my part-timers in calculating their bi-weekly hours.

Recommendations to other buyers: Easy to install, learn and use. If you have to keep records for the Dept. of Labor, like I do, then this is an affordable option.

Vendor Response

by Timesheets.com on June 29, 2016

Irene,

Thanks for taking the time to review our service.

Timesheets.com is a great program for both employers and employees!

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like that as an employer, you are able to see a full list of employees and their hours worked and expenses accrued. It's nice that this software gives you the option of using their program for hourly employees or employees that are paid per project as well. They supply you with great training videos for employers and employees to watch for better assistance using the program!

Cons: I wish this software also had the option to use for salary employees as well because I would still like to use this program for these employees so that I can use for the function of keeping better track of holiday, sick, vacation, and PTO.

TimeSheets.com is a Dream to Use

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The mobile clock in/out feature.

Cons: Everything about it is great.

Overall: Out of the several timesheet software programs that I've used over the years, Timesheets.com is hands down the most efficient. Extremely easy to use, easy to track/modify hours, easy to monitor PTO, sick says, handle payroll and the mobile clock in/out feature is a lifesaver!

Recommendations to other buyers: If you haven't been using it already, make the switch immediately!

Great value to provide compliant timekeeping.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Extremely
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Pros: week-view entry is very easy/convenient and minimizes employee errors. The report options give all I need as a supervisor / employee and for when I need to do invoicing.

Cons: Likely as we haven't inquired yet on customizing it, but it would be good to have default screen for employees show up as week-view.

Good general time tracker software

Jul 07, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to use. Web based.

Cons: Limitations on time-in/time-out feature with projects

Overall: This software worked great when I started hiring employees for my small business. Once I grew to a certain point, however, it was unable to handle my specific demands. I know from shopping for additional software, my needs are VERY particular and unusual. This software works well if your needs fall within their parameters.

The support is the best I have ever seen, but once you get going you will hardly ever need it.

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The import / export features save so much time.

So easy to enter time.

The ability to merge Clients or Projects and the ability to Archive time

Cons: Doesn't track project estimated hours (estimated vs actual)

Only has Customer and project, no task.

Overall: We have tracked our time against the project for invoicing and payroll.

Great software - easy to use and reliable.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I have been using this software, both as an employer and employee for a long time and have had almost no issues. The time is stored for a while and it is very easy set up and schedule different time slots. You can track attendance and use a wide array of features that are very helpful. Customer service has always been quick if an issue were to arise.

Cons: There are definitely not many cons, if any. The appearance and user-interface could certainly use an update, but they really do not affect functionality. Either way, great software.

Overall: Very easy to use as an employee and as an employer. Works well all the time for just about any requirement necessary relating to timesheets.

Timesheets Works

Aug 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easily used as is web based.

With IPA addresses known, offers security of only being used on site where you want it.

Easy initial set up.

Cons: none

Overall: We use for a time clock only, in & out. Our need is for accurate, verifiable, documentation of actual hours worked including overtime.

Recommendations to other buyers: For a current, up to date method of verifying hours worked by your employees, this is it.

Very user friendly but if I have a user error the Customer Service reps respond quickly and assist.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use and quick, competent, friendly Customer Service. Timesheet is very user friendly. When I need help Customer Service is very quick to respond and always super nice. They help me with my issues and explain things very well.

Overall: Easy to use, easy to set up new users. Accurately keeps employees time.

User Friendly, Helpful

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to use and allows me to keep track of my hours with ease. I have never had any issues with this software to date.

Cons: It could develop an app for independent contractors who don't always utilize an office. I don't always work from the same location so this would be a helpful tool to help log hours on the go without having to log into the web portal on my phones browser

Overall: the ability to track my hours so i can provide the detailed info to my customers to pay me properly

Capterra-loader

Timesheets.com makes payroll a cinch!

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I really love the mobile app option, it makes things so much more convenient for a majority of our employees. Keeping track of hours, vacations and sick days has been made effortless thanks to this software - and the price is great!

Cons: It takes a little bit of time to get a hang of all the available options, but the customer service is excellent at answering all of your questions!

Overall: Very easy to use and saves so much time. Customer service is incredibly helpful!

Payroll issues

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use and intuitive for the end user.

Cons: Any issues I had were easily resolved with help from our rep.

Overall: I recently took over responsibility of timesheets.com from my employee and rep was very helpful to me in gaining a better understanding of the program and fixing several issues I had. He was clear and easy to understand in his instructions and went the extra mile to send me his direct line for future issues. I called again today and rep again was very helpful and got back to me right away. I am very satisfied with the product and the service at timesheets.com.

Love this product for my small office employees.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: This product is very easy to use for the administrator and the employees. Corrections can also be done in a snap.

Cons: It has so many options I can't remember how to use them all:-) When that happens, the excelletn customer service really shows.

Overall: ease of managing employee hours, time sheets, vacation and sick pay.

Simple to use, functional, excellent customer service

Feb 24, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Easy to use, easy to set up, user-friendly, well-supported, no upselling or ads in user experience, no roadblocks to functionality

Cons: I haven't used project or expense tracking, so can't comment on how well it works with Quickbooks or other accounting software.

Overall: Pretty good software, there are maybe a few spots where the functionality could be improved, but completely workable, and leaves room for expanded functionality beyond basic needs without pushing it on users. The really good thing about this software service is its ease of use and the excellent customer service provided even to very small employers. (Our business has 14 employees.) I would recommend this to every manager of a small business who is trying to fit HR duties onto a long list of other responsibilities, and needs a turnkey solution for timekeeping that is well-supported and will not be a time-waster while you get it set up.

Recommendations to other buyers: We use this to enable timekeeping and flexible hours, and it is excellent. No-drama, in the background timekeeping for a small office. It may not be as functional for a larger or more complex situation, though it appears to be capable of much more than we use.

I am very pleased with this product.

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The set up and transition was very easy and simple. Our staff learned to use the software in one short training session. The time sheets staff are very helpful and quick to return your phone call. I am please with the product. The product is exactly what I need and fits the needs of our business.

Cons: I would like to see more time off / accrual categories to track employees time off. However the number available is very good.

Overall: Savings of time.

Timesheets has been an invaluable part of my business. I love how easy it is to use!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to keep track of time with multiple clients and projects. Easy to keep track of mileage and other expenses. The customizeable reports are so helpful for invoicing and for figuring out taxes.

Cons: The only thing I wish they'd add is a mobile app. The site does work well on a mobile browser, but an app would be awesome!

Overall: Easy, time tracking for multiple projects and multiple clients, expense and mileage tracking, and customizeable reports that can be exported and saved.

Capterra-loader

Timesheets is great!

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, accessibility on the computer is great, exceptionally easy for even my most non-tech savvy personnel to use.

Cons: Needs an App. Other than that, there is not a single thing that I can say in a negative light about this software. We are beyond pleased and recommend it 100%!

Simple and easy to use and very helpful for the organisation to track individuals activity daily.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Report generation. Time stamp of individual at different time zones. Assigning projects to individuals and get combined report on time spent.

Cons: No cons, Notable one is giving option to put company logo in reports and option to design the report templates to our organisation needs.

Great Program for Small Professional Firm

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use. Great for running (start/stop) multiple project timers throughout the day

Cons: Size of app font I n mobile app. Maybe mobile app could be more concise. Timers should stop when you clock out each day

Overall: Our Architectural firm has benefited from the ease of timesheets including access to software/app from mobile devices, in the office, time management & new project cost projections. We've tired other programs to no avail. Secure timesheets is #1!

Recommendations to other buyers: A very straightforward program. We picked up programming easily.

We have been using it for over a year and it really helps, since our employees are out of the office

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease to set is up on the smart phones and the ease to see when they are signed in. I also like the ease to download it to our payroll program.

Cons: The GPS does not work so well on the program. We really want to see where people are signing in and out.

Overall: Ease of payroll - no more waiting for paper cards.

Vendor Response

by Timesheets.com on February 27, 2018

Hi Tammara, please call our customer service for support to make sure you guys understand how the GPS tracking works. You should be able to see in/out location without a problem!

Record Keeper

Jan 24, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Can store a lot of information in one place

Cons: Not user friendly

Overall: TimeSheets is much more than just an hourly record keeper. It's keeps track of personal information (contact info and employment anniversary). It keeps track of PTO; its ability seems endless. We appreciate having the ability to store close to everything in one place, makes life easier.

Support staff is very helpful.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It allows us to track professional time and not just clock in and out. This is very useful for tracking projects.

Cons: The interface is a bit early 2000's looking, but it works great. Perhaps a new theme or skin would help but it is not really that important.

Overall: Daily time tracking

Capterra-loader

I've used Timesheets for several years and it has always been easy to use and reliable.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I take comfort in knowing that all of my billable time and notes are stored safe and I can refer back to a job or client that I worked with several years ago.

Cons: The user interface could use a refresh as the design and navigation seems a bit dated but overall pleased.

I had a complicated question (that I couldn't really explain) but customer rep. made me a priority and helped

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: It does all of the math for me! hehe (I know how to do it, but its nice not to since it would be so time consuming)

Its also easy to navigate for me and my employees.

Overall: My employees can track their hours and pay in an easy and efficient way! It makes it SO EASY for me to do payroll.

Great Program

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It easily tracks PTO, tracks multiple work categories if you have to track what you're doing with your time.it is either a clock in/clock out app, or a can be used as a track your time app. the app also emails to remind you that timesheets are due

Simple to Use

Jul 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is simple. It gives each staff member an easy way to clock in and out. The most important thing that I like is the customer service. I had a hard time setting it up (computer problems) and they walked me through every step. AAAA++++.

Cons: To be honest, there is not a lot that I don't like about it. I have no complaints with the software or my use of it.

Overall: Ease of use, Simple Features, Great Customer Service.

I am very happy with timesheets.com

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use. Customer support is excellent. Response time is usually right away. Information is easy to gather.

Cons: It doesn't integrate with other software we use so integration is manual. I haven't used all the features available.

Overall: Payroll management.

Overall good experience. Would like to see attention paid to suggestions made.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a simple system to use both on entry and report side. Minor changes to the system would benefit overall.

Cons: Needs place for work done by piece to be input. This is a lacking in the functionality of the system. Would be very useful to implement.

Timesheets.com

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and ability for all users to get to the documents

Cons: Minor learning curve, which is a user issue

Overall: Been with them for a number of years. Always available, great customer support, great way to meet pending legislative requirements to protect your business and your people.

Recommendations to other buyers: Would recommend it to all

Best Time Keeping Solution

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The software is easy to use, very intuitive, and has all of the pieces I personally need to track my time, as well as the functions we as a team need for all of our team members time tracking and payroll.

Cons: This software doesn't have a mobile app which is bad when you forget to clock out and just want to be able to quickly get on your phone and do it.

Overall: Saves time, keeps track of things in an easy to view way.

Timesheets has been very helpful in facilitating time reporting and tracking of mileage.

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Timesheets has been great in tracking time by multiple staff and consultants to support hourly billing of time to our clients. System is very intuitive and easy to use. Customer support has been excellent in addressing questions and challenges as we encounter them.

Cons: I would like to see some enhancement of the mileage and expense tracking feature. Many of our clients require start and end addressess and verification with an online route map to support mileage reimbursement and we currently are using the notes for this information but would prefer a more structured way to formalize and standardize reporting.

We do not use payroll functions but would like to use the sick leave and vacation tracking. We have explored lightly and found "how to" information a bit less clear than other features of the software.

Overall: Streamlines and coordinates time and expense reporting and facilitates billing of clients for both.

Great application

Aug 23, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Time saving, employee review made easy, good way of communication between team,

Cons: Make more user friendly interface.

Overall: We are a small consulting company with few staff, it was big task for my staff to maintain their clients work schedules up to the standard for calculating clients' cost but with Timesheets.com made our life more comfortable. Support team is very efficient, Need to develop user interfaces to match with latest app industry adding some features like drag and drop , user friendly design, clean and simple background. Technically, its better if we can select client in the manual time entry under which time can be recorded as per account codes.

Recommendations to other buyers: Add client selection drop down to manual time entry to get client activity time properly,

Vendor Response

by Timesheets.com on August 24, 2016

Hi Pathmasiri,

We're working hard to update our user interface. That's part of our ongoing effort to continuously improve the web site. We have many customers who love our interface, but there's always room for improvement. Please know that over the next several months you'll see a new range of interface enhancements coming out as we make gradual improvements. Thanks for your opinion on this.

This website is made easy to use. I have never had an issue with the website. A must have

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That you're able to adjust any mistakes that are made and you're able to leave notes and comments for any time entry. That way you always have something to go back and reference if needed.

Cons: Setting it up was probably the most challenging, all the tools and functions and different options that are available. However, once that's complete, it's very easy to use and maintain. Well worth it.

Software w/ potential, but needs some upgrades

Jan 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software provides the timekeeping that I require and the reports I need to turn into my client.

Cons: The user experience is not good (really dated) and the reports look AWFUL. Would REALLY be great if they would make some improvements.

Easy to Use

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can use my mobile device to clock in and clock out. I have had no problems with timesheets after all my time using.

Cons: Unfortunately there is no mobile app that goes with timesheets. I always have to log in via a mobile web browser.

This timekeeping service is affordable and significantly improves recordkeeping compliance.

Jul 13, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I tasked one of my new engineers to look at timekeeping software tools and services in the marketplace and make a recommendation for our small, but growing company. From this research we decided to go with Timesheets.com. We are very happy with our choice for a number of reasons.

(1) The service allows us to be in compliance with DCAA requirements - this is a must for a Defense Department Contractor

(2) Our employees learned the system with minimum training - it's very intuitive

(3) The customer service is fantastic. Emails/phone calls are responded to promptly and by intelligent, caring people.

Before moving to Timesheets.com, we were using an excel spreadsheet with visual basic(VB) programming imbedded into it, to track time and insure compliance with DCAA requirements.

The Founder of our small company wrote the VB program. It worked well, however he needed to re-issue new excel files every 2 weeks - which is not the best use of his time! In addition, we lost files sometimes(despite our best efforts) and sometimes lost evidence of digital signatures.

We were constantly out of compliance with this type of system. Too many opportunities for defects in this process.

I haven't yet loaded the data into QuickBooks, however I have seen this demoed and have a copy of the procedure for this....it seems straightforward. If I have questions, I am confident the experts at Timesheets.com will help me through it.