# Page 5 | Timesheets.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Timesheets.com the right Time Tracking solution for you? Explore 849 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132754/Timesheets-com/reviews --- Timesheets.com 4.7 (849) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Timesheets.com ## Showing most helpful reviews Showing 101-125 of 849 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BS Brad S. Partner Insurance Used the software for: 2+ years ### "Great Value" October 26, 2023 5.0 Wonderful! I would recommend this to any small company. Pros Timesheets provides a very easy and functional timesheets app for a reasonable price. The interface is very intuitive for new users. Cons I don't have any negative experiences with Timesheets. Review Source DR Donna R. Owner Insurance Used the software for: 2+ years ### "Virtua time clock works well!!!" September 18, 2023 5.0 Not difficult to user and the company was always to help when I needed it. Pros Having a virtual time clock was an admin time saver!!!! Cons No complaints at all and I'd use them again. Review Source JW Joanna W. Managing Director Non-Profit Organization Management Used the software for: 1-2 years ### "Surprisingly great customer service" June 20, 2023 5.0 Pros I've been impressed with the customer service I've received from Timesheets.com from my first interaction with them. They are always right there when you need them, and you can tell that you are communicating with a real person, not a chat bot. Cons I have no complaints. Timesheets.com has solved an important business problem for us and it's working out great. I think the service is affordable and worth the money. Review Source Paul H. Principal Owner Used the software for: 2+ years ### "I have been using this software for over 5 years. We use it almost every day." January 12, 2018 5.0 This software gives us an organizational advantage over other firms. Pros It is comprehensive, flexible and easy to use. Our contractors use this software to their time. The ability to do reports a number of different ways has allowed us to add a level of transparency that our clients really like. Cons Connection to quickbooks should be spelled out in a better way. It would be nice to have the ability to have clients have an area to sign in to so that they can track project totals. Review Source BM Bruce M. IT Manager Architecture & Planning Used the software for: Less than 6 months ### "Preparing to Deploy Company Wide." October 31, 2023 5.0 Fabulous. At present we are using an antiquated time tracking product. We started off about eighteen months ago with a different product. The interface on that product was not intuitive or user friendly.The other product's sales staff indicated that their support staff would be involved with initial setup every step of the way. That was not our experience. We spent a year, off and on, and about $3500 (not including labor) attempting to use the other product. Time and money wasted. The deciding factor, however, was poor support. Timesheets support has been outstanding. Quick to respond to live chat requests and accessible. Pros The user interface is intuitive. One you get the hand of it, it's easy to find what you want. Cons Would like to be able to create a formatted template for job description, or, in the alternative, be able to create custom project description fields. Such as:Owner entity:Engineers:--Electrical --Mechanical--Structuraletc. Reason for choosing Timesheets.com User interface was simple and straightforward. Review Source AML Ann Marie L. CFO Accounting Used the software for: 2+ years ### "Payroll Management all in one place" September 6, 2023 5.0 Great Pros Great tool for both admin and employee. Both can see information needed. Cons when trying to add a new employee or contractor and their email comes up as already in use Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[SpringAhead](https://www.capterra.com/p/85050/SpringAhead/) Reason for choosing Timesheets.com Very user friendly and cost effective Review Source SK Sandi K. Payroll Coordinator Retail Used the software for: 2+ years ### "Customer Chat & Support is the best!" March 29, 2022 5.0 Today, one of our employees had an issue logging in to her account and as a result got locked out. The administrator could not resolve the issue by resetting the password, either. I stared a Chat thru the Timesheets.com portal and spoke with Customer Service Agent, \[SENSITIVE CONTENT\] and he stayed on the Chat and also called me to get this issue resolved today. He would not let me end the chat until I was squared away. I appreciate his help tremendously and it was a pleasure speaking with \[SENSITIVE CONTENT\]Thank you so much! Pros The use and set-up of Timesheets software is very easy for all Cons At this time, there is nothing that I think can be improved. Everything so far is working Review Source Nipuna R. Aircraft Maintenance Trainee B1.1 Airlines/Aviation Used the software for: 6-12 months ### "Sheets to Track 'Work+Money+Time'" March 31, 2019 5.0 The best software solution for small businesses and even for large comapanies (if suitable) for manage payrolls and invoicing need, specially with Time and GPS records. Pros TimeSheets lets us to manage the Work of each and every employee with Time. The easy user interface and features are really amazing and helped a lot to arrange the further activities. As a maintenance engineering company, can track and keep records of employees and their projects involved. And also can generate invoices and payrolls. Their customer service is really personally helpful when need support about the service. Cons Nothing to tell any bad, cause this has many features that match. But need more resources to learn how to work with this. Need more offline support to your service. Review Source JS Janet S. Administrate Captain Religious Institutions Used the software for: 6-12 months ### "Timesheets review" August 17, 2021 5.0 It has been great. When I have questions, \[SENSITIVE CONTENT\] are always happy and patient to help me, even when I have asked the same questions before and have forgotten the answer. Pros The software is very user friendly and easy to use. Cons I have not found anything that I don't like as of yet. Review Source Tammy L. Tech Computer & Network Security Used the software for: 2+ years ### "Timesheets, keeps every employee on track." April 26, 2020 4.0 I can use timesheets for every financial need, customer contracts, inventory needs, commissions and more. Pros All, of each employees records together and up to date. Makes payroll a breeze. Employee's can use the software from their own cell phone. It like carrying the company comupter in your pocket. Cons Timesheets uses QuickBooks for downloads to PDF files. Seems easier if it were built in. Still very effective. Review Source VR Verified Reviewer Callcenter Agent Financial Services Used the software for: 2+ years ### "Impressive!" October 1, 2018 5.0 I'm working in some sort of a call center, so there is a lot of phone calls and emails, we are tracking time and see how much actually we spent time on that, it's good for organizing also. Pros Company where I'm working is satisfied with a services from Timesheets.com. Easy for using and customer service has never been better. Simply awesome. Cons Nothing, If I had to say one thing, then it has to be better looking, but that's it. Review Source Keith S. Principal Consultant & Owner Management Consulting Used the software for: 2+ years ### "I have used Timesheets.com for nearly four years. It's a solid product that I recommend to friends." January 10, 2018 4.0 Pros Timesheets.com is easy to use and mostly intuitive. Charge codes are easy to establish, and adding billing rates to the charge codes is quickly completed. Cons I have yet to figure out the best way to structure pay periods, close outs, and exports for invoicing. I've done the training sessions. Those portions of the site (close outs and the related training) need some improvement. Review Source AD Annie D. Office Manager Construction Used the software for: 6-12 months ### "Amazing Product" March 14, 2019 5.0 I would recommend Timesheets to anyone and everyone. It is the best time tracking software out there and integrates beautifully with QuickBooks. Solved my problems wonderfully and is much cheaper than the other software options out there! Pros Timesheets is easy to use, it integrates smoothly with QuickBooks; It is inexpensive. It has all the features I need - including mileage and expenses without charging me extra fees unlike other popular and similarly named software. And when I needed mods, they were quick to add them. Their customer service is outstanding! They were with me every step of the way installing and making sure that integration was smooth and seamless. They ran through my first couple of payrolls to ensure everything worked perfectly. They followed up with emails and phone calls as needed to make sure that everything was working smoothly. My team has never had any issue using Timesheets. It is simple to use on any device, from anywhere. Cons The only thing I would wish for if I could have a wish is maybe a few more reports or that I could customize some reports. That's it. Otherwise I think it's perfect. Review Source JT Jean T. Department Administrator - Payroll Cosmetics Used the software for: 2+ years ### "Old fashion and not friendly for users" June 21, 2022 3.0 Pros Copy hours from one day to another. Easy to add hours. Cons Slow and not friendly for users. There is a very limited options of reports. It's not possible to copy the hours from one employee to another. Review Source Response from Timesheets.com June 23, 2022 This reviewer was never our customer and probably confused with some other vendor. Capterra really needs to stop paying people money to write reviews. They get crap like this. No details, no actual insight into the product. They write a brief line or 2 and they get their $10 - at our expense! We don't have any clients with more than 1000 users, let alone 10,000! This is very unfair. Andrea S. Virtual Assistant and Customer Service Rep Used the software for: 2+ years ### "Fits my needs perfectly" January 9, 2018 5.0 I am able to track time for each my clients and print monthly reports. Pros I like that I am able to track all of my client projects and provide them with a report each month of my time spent and since I am a sole proprietor, the fact that the software is free is a huge plus. Cons The only con I can think of is when I print a report, it cuts off my customer notes and doesn't include everything. Review Source Turner W. Co-Founder / Board Chair Used the software for: 1-2 years ### "The app is easy to use and has all the functions we need. The customer service is great." December 8, 2017 5.0 Pros The customer service is awesome. They are super friendly and knowledgeable. I have had 3+ experiences where they were on the phone with me setting up some new system and they are very nice and professional. The app is also very simple and straightforward. Cons There is nothing really overtly bad about the product. I guess it's not the prettiest thing in the world but who cares. It can be a bit tricky to navigate if you're doing more specialized projects like setting up PTO accrual, but once you do it once its fine. Review Source TP Towanda P. Grants Accountant Education Management Used the software for: Less than 6 months ### "Excellent Customer Experience" June 26, 2023 5.0 \[sensitive content hidden\] is the epitome of excellent customer services. He always displays these wonderful characteristics: showing empathy, implementing creatively problem-solving skills; effective communication skills; active listening skills; positive attitude; and quick and timely response time. \[sensitive content hidden\] is patience, kind and caring to our organization’s needs. He is always polite and courteous in addressing our concerns. He displayed professionalism. He was very knowledgeable about the Timesheets.com system by providing quick and effective solutions. \[sensitive content hidden\] has always is willing and eager to solve our inquires. He processes extensive research to customize the Timesheets.com platform for our needs. Pros The software is user friendly and easy to learn. Cons I have no complaints about the Timesheets.com. Reason for choosing Timesheets.com Timesheets.com was already vested. I am a new employee; I started on \[sensitive content hidden\] . Review Source JG Jennifer G. Executive Administrator Religious Institutions Used the software for: 6-12 months ### "Excellent Customer Service" February 26, 2024 4.0 Overall experience with Timesheets has been good. The product does what it says and the offer excellent customer support. I've never had to wait more than 60 seconds to talk to a person. Customer support team has worked with me to find a solution over the phone everytime I've called. Pros Timesheets stands out for the simple fact that when you call with a question an actual person answers the phone and quickly and intelligently resolves your questions. This is priceless! Thank you, Timesheets for offering true customer support in an age where it is quickly vanishing. Cons It is highly customizable so it takes a while to build out. Review Source Tim M. CTO/Co-Founder Computer Software Used the software for: 6-12 months ### "Timesheets gets the job done. Its just so drab and ugly." October 18, 2017 3.0 It helps me track my hours for invoices. Pros Timesheets gets the job done and provides the functionality needed to track time. It provided most of the reporting I needed to create invoices. Cons This software just feels old. It is clunky and ugly. It needs a reskin and some rethought UI. I have moved on to new software. Review Source Response from Timesheets.com October 19, 2017 Thanks for the feedback Tim, We're definitely working on improvements and will be releasing a new interface in near the end of the year. We definitely are old, in Internet terms - over a decade. But that means our software has nearly 15 years of features and fine tuning. Many customers love it. We're sorry you didn't but you're welcome to check back with us in the next few months as the service look will be upgraded and there will be a host of new features. VR Verified Reviewer Donor & Community Engagement Philanthropy Used the software for: 2+ years ### "Great tool for keeping tabs on time - especially if you are billing clients" August 1, 2018 5.0 Timesheets.com really helps us track hourly performance and assign those hours to clients. Pros Timesheets.com is pretty straightforward. There are reports that cover every use of the data. We found it fairly inexpensive relative to how much we use it Cons Hard to really pinpoint something specific. Timesheets.com operates exactly like you imagine a timesheet online would! Review Source Shashank P. Internet Marketing Analyst Information Technology and Services Used the software for: 2+ years ### "Best Way to Track Working Hours and Task Management " September 12, 2020 5.0 Over all experience is very good and I like most of features like task tracking, project task scheduling. small entity experience is very manageable and affordable too. Pros It is very useful while tracking your working hours and tracking the phases of projects very easily, you can also schedule the tasks completion and this process is very flexible and transparent. Cons One most important this I have experienced that it is very expensive when you use enterprise subscription. So if you are using with so many clients may you can't afford it. Review Source SG Stacey G. Operations Manager Insurance Used the software for: 6-12 months ### "Simple, Straight-Forward Product with Great Customer Service" April 23, 2019 4.0 Overall, Timesheets.com allows us to track our employees time in a simple, but effective format. And while they may not have all of the bells and whistles of some of the newer time clock software options out there, they do have unparalleled customer support. We have tried others and trust me the added features without the support only equal added headaches. We're glad we're using Timesheets.com. Pros The customer service is top notch. The team does not make you feel like an idiot if you don't know simple tasks and they don't put you on hold for an hour if you have more complicated questions. You get straight-forward service whether that is assistance with a real person through the chat bot or more hand -holding service on the phone. Additionally the product itself is simple. While there isn't an app, it's very easy for the team to clock in and out and edit time as needed as well in the browser. They can enter their own PTO requests and I can view them individually or in the calendar mode to compare against who else will be out that day. Cons There is no app and it doesn't integrate directly with the payroll service. Review Source JD Jodie D. Human Resources Human Resources Used the software for: 2+ years ### "It works good, but there are employees that always say they 'clocked in' but it doesn't 'register'" January 10, 2018 4.0 I would tell people what system we have but I have nothing to compare it with. So I wouldn't be a lot of help for other people Pros The main page is nice with the list of employees; the ease of seeing who is clocked in and who is clocked out Cons for the senior people it is harder for them to learn. I don't know if we need a security question and all that. it is just a time clock Review Source Response from Timesheets.com January 11, 2018 HI Jodie, I saw your comment about clock punches not 'registering'. This simply doesn't occur, so please call us the next time you think this happened. We have a full audit trail and a breadcrumb tracking ability. Usually when employees report clock punches that didn't take, it's user error. Most of the time they just forgot, and we can tell that because there's no audit trail showing they even logged in. Occasionally the audit trail shows the employee logged in but never punched the clock. This is far more rare. In most cases, it's just a simple case of forgetfulness, but we can certainly prove this if we get a chance. Call us the very next time it happens with the name and date and we'll show you exactly what transpired. JW Jean W. Controller Construction Used the software for: 6-12 months ### "GREAT Customer Service" December 17, 2021 4.0 Overall, the experience has been good. Pros After a learning curve, it is pretty easy to use and employees seem to not have any problems. The Customer Service is fantastic!! Whether, chatting, telephone or email, they seem to know and be able to explain something clearly. I always learn something from them and I appreciate their kindness and patience. Cons Sometimes I can't find what I want and have to contact customer service, and it seems what I wanted was right in front of me! Maybe clearer directions for the User. Reason for choosing Timesheets.com Works with QB's, Customer Service was rated high. Review Source Christopher S. Director Education Management Used the software for: 1-2 years ### "An easy way to track hours and get my employees paid" April 4, 2019 4.0 Pros With this software, I'm able to just let my employees do the work and enter their information (previously, I had to do it), and I merely just check their hours. It makes for an easier process for everybody in my company. Cons Perhaps this is on my end, but we can only enter time in increments of 15 minutes. If an employee is 5 minutes late, they either clock in on time or 15 minutes late, so I have a hard time with that. I wish it could just be by the minute, which would be more fair. Review Source Similar Products Featured