# Page 9 | Timesheets.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Timesheets.com the right Time Tracking solution for you? Explore 849 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132754/Timesheets-com/reviews

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Timesheets.com

4.7 (849)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Timesheets.com

## Showing most helpful reviews

Showing 201-225 of 849 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jay T.  
Director  
Architecture & Planning  
Used the software for: 1-2 years

### "As a small business owner, to find a software source with fantastic support at a low cost is amazing"

January 27, 2018

4.0

A system that works !

Pros

The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries. Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day. Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there ! What more needs to be said ! We love it.

Cons

Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Review Source

LW

LaDonna W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Have recommended to others and will continue to do so!"

December 2, 2020

5.0

Very user friendly

Pros

Ease of use - especially for employees who are not tech savy.

Cons

Would like just a "Print" button. If there is one - I can't find it in all the years I have used it. I just have to Control P - but sometimes it prints weird.

Review Source

PM

Paul M.  
President  
Law Practice  
Used the software for: 6-12 months

### "\[SENSITIVE CONTENT HIDDEN\] is great customer service representative"

April 17, 2020

5.0

It is a better track of time as a software product. It's up to the user, but once the information is in there, its foolproof. Very effective tool and paid for itself many many times over.

Pros

The chat and phone service. \[SENSITIVE CONTENT HIDDEN\] walked me through the process with poise and patience, and got me to where I understood the navigation of printing quality customized reports.

Cons

The software is good. The telephone operating system, for example, using a phone digit to get to a certain area, didn't work. It simply ignored the command. So I resorted to the chat room, was introduced to \[SENSITIVE CONTENT HIDDEN\], and once he was involved it was a perfect customer service experience.

Review Source

Shawn C. R.  
Director of Measurement Strategy  
Internet  
Used the software for: 6-12 months

### "Straight-forward billing and resource management"

January 29, 2018

4.0

Saved time

Pros

Day to day workflow is easy to use. Simple and to the point. The custom reports feature is super handy and something I use frequently to get a view of what my team has been up to.

Cons

Not as flexible as I would like. Doesn't have external timer apps. Document output (PDF) format is not very attractive for sending to clients and is not customizable.

Review Source

VR

Verified Reviewer  
Co-Owner, Office Manager, Marketing Director  
Medical Practice  
Used the software for: 1-2 years

### "Online Chat Customer Service"

November 28, 2018

4.0

Good.

Pros

I like the online chat customer service. They're always helpful. They are the reason I like this software most.

Cons

Some functionality I'd like to see but I've requested it. We'll see if they add it.

Review Source

AK

Ali K.  
CEO  
Semiconductors  
Used the software for: 6-12 months

### "LUMEOVA Feedback"

December 7, 2016

5.0

Overall, we have had a positive experience with TimeSheets.com time tracking solution. There was a learning curve in setting up the different features of the on-line tool and learning how to use them properly. If you are looking for areas for improvement, you might want to consider an interactive (interview) process that enables the company designated administrator to set the various features optimally for the company. I assume for most companies such as ours, the administrator is not necessarily an expert in time tracking systems and could use the interactive tool. Thank you.

Pros

Ease of use Mobile access Audit-proof for companies working with government contracts Cloud-based vs. local server based

Cons

Setting up the features for a novice administrator is not straight forward It seems that there is no distinction between "Approving" a time sheet entry and "Allowing" the entry for edit by the employee. If the employee makes an error entry, there should be a way for him to quickly correct it without requiring the supervisor to "allow" it.

Review Source

Yosi M.  
Ejecutivo de cuentas  
  
Used the software for: 1-2 years

### "It is a good tool for the control of hours of the commercial department"

July 9, 2018

4.0

A better distribution of time to each of the activities that I must perform in my workplace.

Pros

I really like this tool because it allows me to know which activities I am spending the most time on and allows me to plan in advance the activities that should have the highest priority in order to dedicate time. It is a monitoring tool to determine opportunities for improvement in tasks that merit more dedication.

Cons

What I like the least is that the architecture of how information is loaded is not very friendly. However, it is a tool that becomes time friendly.

Review Source

MH

Margaret H.  
President  
Building Materials  
Used the software for: 2+ years

### "Timesheets Fan"

November 17, 2022

5.0

Best Customer Support of any online solution we use daily for our business.

Pros

PTO and Time Clock features. Easy to administer.

Cons

Doesn't round to same decimal as Quickbooks

Review Source

KD

Kim D.  
Owner  
Accounting  
Used the software for: 2+ years

### "Their chat support is wonderful. They respond quickly and helpful."

July 25, 2018

5.0

Allows me to track work done by my remote workers, process paychecks more quickly, and provide historical data on specific projects.

Pros

The program is intuitive and offers what I need. There are a number of reports available and customizable in so many ways. The clock in and clock out buttons are conveniently placed. The time entry screen is compact and allows space for making long notes.

Cons

Setting up an employee is the only thing I have needed assistance with and this is only because I add an employee so rarely. There are lots of options available to cover virtually any setting you could want but it can seem be a little overwhelming.

Review Source

VR

Verified Reviewer  
Event Specialist  
Consumer Goods  
Used the software for: 1-2 years

### "Timesheets.com Review"

October 1, 2018

5.0

Pros

What I liked most was the GPS tracking capability on timesheets.com.

Cons

As with any software, bugs do occur. I've experienced bugs with this software, but they didn't take long to resolve.

Review Source

JL

Judy L.  
Office Manager  
Building Materials  
Used the software for: 1-2 years

### "Great app with great customer service"

September 16, 2022

5.0

It's been super helpful tracking hours

Pros

User friendly - help is available easily when I need it. \[SENSITIVE CONTENT\] was extremely helpful in answering all my questions this evening

Cons

getting employees to understand/remember to use it

Review Source

EM

Emily M.  
Customer service specialist  
  
Used the software for: 6-12 months

### "It was pretty simple to navigate and learn"

June 13, 2018

4.0

Pros

It's nice when you have employees that work from home and can still clock in and out. It's also nice to not have hand written time sheets to try to decipher .

Cons

You can change your own times, which is nice in a way, but it can easily be abused. Other than that everything else is pretty nice!

Review Source

Response from Timesheets.com

June 14, 2018

Hi Emily, Thank you for the feedback. I wanted to mention after reading your review that you while employees are defaulted to being allowed to change their own times, this is by design. This way, all requests are employee-generated (better for audits) and must be approved by a supervisor. You can also disable the ability entirely, but we recommend leaving it on (with supervisor approval) so your employees can enter their own time change requests. You get a full audit trail that way. Please contact us so we can review your settings options with you.

WW

Wendy W.  
Manager  
  
Used the software for: 6-12 months

### "Great features & customer service!"

June 4, 2018

5.0

Pros

The software is very intuitive and user friendly. I didn't have to spend much time training my employees to navigate through all the features. The pricing is very competitive and the customer service representatives is very knowledgable and helpful to answer my question in timely manner! I am very happy to switch my timesheet tracking service to Timesheets.com!

Cons

The only thing will be my staffs sometimes mention that it will take a few minutes to log in each morning because it takes some time to start up the PC and lunch the login page, versus if it's a machine they can log in as soon as they enter the office. If there is a way they can log in with their smartphone but strictly limited on office premise only, that will be perfect.

Review Source

Response from Timesheets.com

June 6, 2018

Hi Wendy, There's definitely a way to do that! Call us - it's simple and fast. I will email you a the answer as well! There's no software to download or anything. It will just work based on your office IP address.

DM

Diana M.  
Operations Manager  
  
Used the software for: 2+ years

### "Easy to use, good price"

January 23, 2018

5.0

Pros

I like the ability to allow for individual employees to have more than one job position. I looked around for different online timesheet software that allowed for the capability to do so, and there were not that many. The price is fair and the layout of the website is easy to read.

Cons

It would be nice to have a timesheets app for iPhone and Android available as well in addition to the mobile site available.

Review Source

RW

Rod W.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Timesheet "

October 11, 2021

5.0

Excellent. It works. If i have questions they are quickly addressed.

Pros

Ease of setup and functional.

Cons

I am very happy with the product. I have no issues.

Review Source

TH

Teresa H.  
Practice Administrator  
Medical Practice  
Used the software for: Less than 6 months

### "Great Customer Service"

July 1, 2020

5.0

The customer service is unbelievable. I have been in this roll for 18 years and worked with many vendors and I have never had this great of service. I spoke with \[SENSITIVE CONTENT HIDDEN\] this morning and in less than 2 mins., I had the answer I needed. He was patient, helpful and helped to educate me which will save me time. \[SENSITIVE CONTENT HIDDEN\] was professional but, very personable. He is a great asset to your company!

Pros

As with any new product, there is a small learning curve but, I am learning something new each day. I wanted ours to be simplified and I have found the right product.

Cons

There is nothing difficult about this software. Once I learn more about the software, I may have a recommendation at that time.

Reason for choosing Timesheets.com

Our accountant recommended it and stated how his other clients liked using Timesheets.

Switched from

[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

Unable to speak with a person or if I left a message, they never called back. Also, their costs continued to skyrocket.

Review Source

CC

Carmen C.  
General Manager  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Very happy with this solution "

November 23, 2022

5.0

Very helpful and friendly support! I was able to overcome a couple of quirks with how we handle the overnight shifts to make it seamless for our team.

Pros

It’s easy to understand and use and eliminated paper timesheets which is awesome!

Cons

The non-mobile view is difficult on the phone so editing time and approving time is not as user friendly to do on a phone as the features on the mobile version but it’s doable.

Reason for choosing Timesheets.com

Ease of use and simplicity we needed

Review Source

Maha Z.  
Office Manager  
  
Used the software for: 6-12 months

### "Very easy, and reliable/"

January 10, 2018

5.0

Pros

The interface is easy to navigate thru. There isn't much confusion on where to find certain detailed information. The text message notifications are very helpful as well.

Cons

None at the moment. It would be great in customize the page to have a company logo so we can know see more of ourselves in the product.

Review Source

TG

Tami G.  
Controller  
Automotive  
Used the software for: 2+ years

### "Great for Tracking employees hours"

March 28, 2024

5.0

Pros

I used timesheets.com because it was the easiest to use for bi-weekly payroll

Cons

I would sometimes have to re-enter employees but overall a great product

Review Source

CH

CABRINI H.  
Office Manager  
Law Practice  
Used the software for: 2+ years

### "Pretty easy to use. User friendly."

January 26, 2018

4.0

Ease of use. I can add as many employees as I want. It's easy to add and deactivate employees.

Pros

Tracks vacation and sick time. I can run different reports. I like I can limit where the employees can clock in and out.

Cons

Closing out the pay periods. There isn't a lot of online direction when I don't understand something so I always have to go through chat. A user manual would be nice to keep on hand.

Review Source

Catherine L.  
President  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use. Just the \*right\* features for my company."

July 15, 2016

5.0

I found this service when researching for a customer. I adopted it into to my processes after experiencing the ease of initialization and maintenance. Staff adopted it easily into their day. While it has more capability than I use, it is a perfect match for our needs and many of my clients.

Pros

Ease of use. Daily cartoon. No problems for staff.

Cons

Can't think of anything.

Review Source

HD

Holly D.  
Writer  
Publishing  
Used the software for: 1-2 years

### "Perfect for Small Business Owners!!"

October 25, 2019

5.0

Timesheets has been a godsend! All of my employees work from home and this is a much more professional way than them just emailing me their hours, which is what I used to have them do.

Pros

As a business owner with employees who work from home, keeping track of time is a difficult task. Timesheets makes it incredibly easy to track attendance and days off.

Cons

There have been a handful of times over the past year that there was a glitch and a day got erased for one of my employees. While this is frustrating, customer service was extremely helpful and fixed the problems quickly.

Review Source

TH

Tammy H.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Love working with Timesheets.com"

December 11, 2019

5.0

I am a great Realtor, but I am not great with HR things. Timesheets makes it so easy. Since I can be easily confused, I just call Timesheets.com if I have a question and they answer it quickly and help me fix my previous user error. Thank you Timesheets!!!

Pros

I love that I don't have to worry about vacation, sick days or hours anymore. If I have a question Timesheets.com employees are amazing about answering the question and fixing my issue.

Cons

I wish there was a function where I could duplicate files so when I have a new employee I don't have to fill in all the same blanks.

Reason for choosing Timesheets.com

Looked easy

Review Source

SE

Sara E.  
CPA  
Hospital & Health Care  
Used the software for: 6-12 months

### "Love it!"

May 2, 2019

5.0

We operate a rural health transport service & have employees that work remotely & never come to the office. Timesheets works great for us, allowing us to track hours & keep an eye on overtime.

Pros

There's many things to like! It's easy for employees to use the clock in & out feature, it provides an audit trail of the time entry, had plenty of flexibility when setting it up to enable us to capture the information we need. I can't say enough good things about the excellent customer support & training!

Cons

Haven't really come across any big issues, I do suggest using their training resources before setting up your company. There's a lot of options, and if you don't know about them you won't be using this to it's full potential.

Review Source

Trang H.  
Cad Draftsman  
Architecture & Planning  
Used the software for: Less than 6 months

### "Best tool to manage member staffs"

December 16, 2018

5.0

Pros

As a Team Leader, I need this tool to manage member staffs in my team. This website gives me enough function for my needs. By looking through the timeline I can see which one is working on the task, which one is taking a day off. I also can make a schedule, report, add a new user, add customers, create new accounts code for the staffs, close and update payroll, and much more. They also provide a mobile version, so you can use it on your smartphone. You should try and see the benefits that this tool brings to you.

Cons

They just give us an announcement function, but I also need a chat function to communicate with the other members.

Review Source

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