# PerformanceHub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PerformanceHub Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/132759/PerformanceHub

---

# 

 PerformanceHub Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

PerformanceHub

## What is PerformanceHub?

PerformanceHub covers your full talent and performance management lifecycle, helping your company, and everyone in it continually perform at their best. Easy to use, highly flexible and secure - PerformanceHub is packed with powerful features such as goals, linked objectives, configurable appraisals, feedback, PDPs, competency reviews, 1-to-1s, sophisticated reporting, KPIs and lots more. We're always here to help and will ensure your implementation is a complete success. ISO 27001 certified.

## What is PerformanceHub used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)

Top alternative

Featured

Overall rating

Based on 37 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

£6

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PerformanceHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.cogendo.com/&name=PerformanceHub)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PerformanceHub

4.9 (37)

VS.

[4.6 (176)](https://www.capterra.com/p/156106/Hibob/reviews/)

Starting Price

£6

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (37)

Ease Of Use

4.5 (175)

Value For Money

4.8 (17)

Value For Money

4.4 (135)

Customer Service

5.0 (37)

Customer Service

4.5 (144)

## PerformanceHub alternatives

Highest Rated

[4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,343)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (157)](https://www.capterra.com/p/154170/Employee-Effectiveness/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (1,837)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132759/PerformanceHub/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Performance Review Management

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Create, fill out, and send performance reviews to individual employees

Goal Setting/Tracking

4.5 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Self Assessment

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

An individual's evaluation of his or her own strengths, weaknesses, and skills

360 Degree Feedback

4.7 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Employee Database

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Individual Development Plans

4.3 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Document completed by employee to assist with career and personal development to reach short term and long term goals

PerformanceHub 32 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Catalog, manage, and develop employee skill sets

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Centralized storage for employee data, records, and performance metrics

Establish measurable goals and objectives and track their progress over a specific period of time

Document completed by employee to assist with career and personal development to reach short term and long term goals

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Receive data and information in real time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Follow the progression of a task associated with performance reviews

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Planning, tracking and developing internal talent for future key position filling

Gauge satisfaction and receive information for improvement and success

Integrate with Talent Managment software to better track learners progress and training sessions

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Assess skills, outcomes and results using preset metrics and averages

Get Advice

We can help you find the software with the features you need.

Features

4.6 (19)

4.6

Based on 19 reviews

## Pricing

Value for money

4.8 (17)

Free Trial

Basic

£6.00

Per User,Per Year

Value for money

4.8 (17)

4.8

Based on 17 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)[

iTrent](https://www.capterra.com/p/69009/iTrent/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (37)

5.0

Based on 37 reviews

## User reviews

Overall rating

4.9

Based on 37 reviews

Filter by rating

5(34)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JG

Jessica G.

Head of HR and Talent

Hospitality

### "Performance Hub Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2024

Working with the Performance Hub team has been great. \[sensitive content hidden\] is always on hand to support and develop the system wherever needed. their customer is superb

Pros

Easy to use and navigate your way around. Very intuitive for team members which allowed them to pick up the system quickly.

Cons

The system has developed over the years and \[sensitive content hidden\] and team have always been open when we have had issues. There is nothing that we like least about PH at the moment.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nathalie B.

Learning and Engagement Lead

Food & Beverages

### "Great system for capturing objectives, development plans and conversations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 1, 2024

Pros

The ability to set business objectives and cascade these easily throughout the company. This meant everyone is a part of the goal and working towards achieving the objectives as one. Behind the scenes you can easily configure the system to work for your business and timelines you have set for the business year. You can completely tailor the system for what you need it to do. Reminders for when you need to do something - this is great!

Cons

I’m struggling to pick out something I’d change!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LJ

Liz J.

HR Manager

Logistics and Supply Chain

### "A great start"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 8, 2023

Very positive feedback form users so far. Customer service has been fantastic

Pros

PerformanceHub was easy to set up with the help of our contact initially and now the admins can make any further changes required or ask for help.Users say the appraisal format is clear and concise with a detailed explanation of the company’s core values. Objectives tabs are user friendly, they particularly like the feedback tool which the management team have used to gain essential feedback internally and externally on individuals' performance.Perfect for recording informal meetings and having the ability to look back and refresh your thoughts.

Cons

As with any new software we are currently learning what it can and can't do. Different users sometimes want slightly different things and we can't accommodate everyone.It would be useful if bigger objectives could be broken down into sub goals/tasks that feed into the overall

Reasons for choosing PerformanceHub

Felt the level of complexity and the price were a better match for our current needs

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NT

Natasha T.

Talent Development Partner

Mechanical or Industrial Engineering

### "Excellent Customer Service, tailored to our needs. "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 20, 2023

\[sensitive content hidden\] is quick to overcome any issue. Our experience of working with Performance Hub continues to be a very positive one.

Pros

The software is easy to use, with helpful information available at a click of a mouse if needed. The software ensures that our bi annual performance reviews are simple to complete and non time invasive. The software is also able to interface with our HRM, iTRENT, meaning that the process across both platforms is seamless.

Cons

Unfortunately due to a number of factors we are unable to upload documents onto the platform. This would be good when keeping records of an ee's career plans.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BS

Becky S.

Talent & Learning Advisor

Facilities Services

### "THH Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2022

I only used the system for the Appraisals - specifically to send reports every 2 weeks to our Heads of Service to give them an update on the progress of appraisals in their service areas and to send out the sunburst chart to our executive team. I also used this for my appraisal and to record my 1:1's Very intuitive, even for those who are not tech savvy

Pros

Intuitive system \[SENSITIVE CONTENT\] was very responsive and helpful whenever I contacted him We only use the system for Appraisals and 1:1's as we have a number of other systems in place

Cons

The sunburst chart is confusing and the categories for 1:1 reporting could be clearer ie; report each week/month/twice a week, etc, rather than just monthly or over a 6 week period

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 12, 2022

Hi Becky, Thanks for the review! Just a quick note on the con you added. 121 meetings can be set to lots of different frequencies. There's a default meeting schedule that everyone gets to begin with (set at the organisation level) but managers can change that schedule on a per direct report basis to anything between once a week to once every 6 months. You may not have noticed that option, because it's only something managers can change.

JB

Julie B.

CEO

Information Technology and Services

### "A brilliant tool for performance management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 29, 2021

The support has been amazing and even when I closed a period incorrectly\[Sensitive Content\] noticed and helped us back track and sort everything out. We have quite a detailed probation process, which didn't fit the tool, so now they are adding it to the tool.

Pros

The software is so well thought out and intuitive, with great help guides. It makes it so easy to follow the process. A key thing the team love is recording the 1:1s so everyone is clear what is expected of them, and where they need to improve. It helps performance management become a way of working rather than an annual process.

Cons

Nothing - its great and so easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BP

Bronagh P.

Talent Development Specialist

Transportation/Trucking/Railroad

### "Admin & User PerformanceHub review 2021"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2021

It keeps us on track and with the reporting functionality , it gives visabilty on any key themes or areas for improvement or where to focus engagement. Just as important was the support and customer service received from \[SENSITIVE CONTENT\], absolutely fantastic!

Pros

Great product that allows clear visablity when tracking from SMART objectives being set up to mid and end of year appraisals being completed. Easy to keep on track with automated reminders of actions coming up or when overdue. As well as driving process and reporting data back to the business with ease, the system allows you to set various permission that are approprate for your business.

Cons

The one thing I would like to see added is the function to add attachments.

Reasons for choosing PerformanceHub

Features meet with the needs and demands of the business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JA

Julie Anne V.

HR Advisor

Commercial Real Estate

### "PerformanceHub - what's not to love?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2020

Excellent; I cannot speak highly enough about this product or the supplier. Cogendo are super-responsive to their clients. If they cannot give you exactly what you are asking for, they will always try and find a workable solution. Cogendo are continually developing the product and adding new functionality; they keep you updated of new developments and manage updates from their end with little or no input required by you as the end-user.

Pros

As an administrator of the system, the maintenance and update of the system is very simple. Adding, updating, deleting and exporting records is super easy. It is essentially a low-maintenance product. The probation manager function was excellent; it saved me having to maintain multiple spreadsheets and did the prompting of line managers for me. The 121 function is an excellent tool particularly when dealing with issues of performance management. If you can encourage line managers to use this tool, it means all of the record-keeping about the direct-report's performance is stored in one place in a completely transparent way. The ability to customise the objective setting and appraisal process to fit our business's requirements e.g. defined standards of conduct and behaviour in the probation review.

Cons

I really cannot think of anything negative to say about this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

HR Director

Oil & Energy

### "PerformanceHub has vastly improved engagement with our performance management process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2020

I am really pleased we implemented PerformanceHub. Engagement with our performance management process has improved greatly and we've had lots of positive feedback from people in the business. The ability to set objectives easily and link them back to the company objectives will definitely help us to deliver more effectively as a business.

Pros

PerformanceHub was easy to implement and the support provided by \[SENSITIVE CONTENT HIDDEN\] was great. Because of the simplicity of the system and the many inbuilt training and help resources, it was easy for the team to start using the system. The reporting tools for managers and HR are really useful. There are lots of useful features to maximize engagement with the process, including feedback, one-to-ones, PDPs, probation reviews, the dashboard, and reminders.

Cons

Nothing major. There are some elements we'd like to investigate as ongoing improvements but I'm confident these can be accommodated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GJ

Graham J.

CEO

Electrical/Electronic Manufacturing

### "Performance Hub"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2020

Overview wanted a single tool to flow business objectives across the business and to ensure that constructive discussions where occurring between line managers and their teams regularly. Performance Hub has become how we work and is used across the entire organisation.

Pros

\* Ease of use \* Simplicity of commercial model \* Ability to focus entire business on business goals \* Ability to use the same tool across the entire business \* Enforces the application of an audit-able performance management approach

Cons

\* Spell checker is US (lots of zzzz's) is this configurable \* Would be useful to be able to add hover text over data entry fields to reflect to users how Overview is using these fields

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 21, 2020

Hi Graham, thanks for the great review! Just a note to say that you can configure the spell check to be GB English. PerformanceHub uses the browser's settings for language, so all you need to do is configure your browser to be GB English. Interesting idea on the hover text. We've got it on most buttons and icons, but not all data entry points (we thought that the label or placeholder would do). I'll be in touch with you to get some examples and we'll see what we can do.

[View all Reviews](https://www.capterra.com/p/132759/PerformanceHub/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Paylocity vs PerformanceHub](https://www.capterra.com/compare/86714-132759/WebPay-vs-PerformanceHub) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)