--- title: "WorkStraight Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WorkStraight Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/132773/WorkStraight/" page_type: "product" language: "en" --- # WorkStraight Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WorkStraight ## What is WorkStraight? Use WorkStraight to securely create, receive, and track work requests from your team, customers, or outside contractors. Assign work to multiple users, require approval, receive notifications, print work orders, download report data, integrate QuickBooks, create invoices, manage customers, and much more. ## What is WorkStraight used for? [Task Management](https://www.capterra.com/task-management-software/)[Business Management](https://www.capterra.com/business-management-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 35 user reviews Reviews sentiment Positive 80% Neutral 20% Negative 0% Starting price $19 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WorkStraight?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mindsharedesign.com/&name=WorkStraight) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WorkStraight 4.3 (35) VS. [4.0 (148)](https://www.capterra.com/p/10529/Simpro-Enterprise/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (35) Ease Of Use 3.7 (148) Value For Money 4.5 (32) Value For Money 3.7 (138) Customer Service 4.4 (30) Customer Service 3.8 (143) ## WorkStraight alternatives [4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,321)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.6 (488)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about WorkStraight Overview ### Which roles and teams benefit most from WorkStraight? WorkStraight is most used by office managers, operations leaders, and administrators who need to organize day-to-day tasks, approvals, and cross-department workflows. HR, IT, and facilities teams rely on it to track requests, maintenance, and internal processes, while executives and directors use it for visibility, accountability, and smoother organizational coordination. Answer based on 35 reviews Overview ### What company size and specific industries is WorkStraight built for? WorkStraight is designed for businesses of all sizes, from single-person startups to companies with hundreds of employees. It is industry neutral, so it fits a wide range of sectors rather than a single field or niche, making it suitable for organizations that need a general-purpose workplace management tool. Features and Usability ### What are the key features of WorkStraight? WorkStraight offers work order creation and management, job and task management, scheduling and dispatch management, and time tracking with an online time clock. It also includes billing and invoicing, quotes and estimates, customer management, inventory control, reporting and analytics, and a client portal for customer and service history access. Pricing ### How much does it cost and what fees or limitations are included? WorkStraight starts at $19/month flat rate for the Small Business plan, with a 30-day free trial and no credit card required. Professional costs 39, Corporate 79, and Corporate Plus 149 monthly. Reviewers call pricing affordable and competitive, though some note monthly-only billing and limits on forms at lower price points. Answer based on 10 reviews Getting Started and Support ### What training and onboarding options does WorkStraight offer? WorkStraight provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, videos offer visual walkthroughs for reviewing features, and documentation gives written reference material for self-paced learning and later consultation. Answer based on 1 reviews Getting Started and Support ### What customer support options does WorkStraight offer? WorkStraight provides phone support and chat. Users describe the support experience as helpful, quick to respond, and useful when questions arise. The interface is also seen as intuitive, which may reduce the need for frequent assistance, while customer service is noted as responsive and practical. Answer based on 2 reviews Ease of use ### Is WorkStraight easy to use for daily work orders? WorkStraight makes daily work order management easy for most teams, with a clean interface and simple setup. Small businesses, office staff, and field users often like the web-based access, mobile use, and customizable forms, though some mention occasional slowness, clunky pages, and limits in certain form options. Answer based on 13 reviews ## Features AI summary Based on 28,833 Project Management reviews Capterra data shows that buyers of project management software rank the following features as their top priorities: - **Task Management** (**52%** of reviewers rated this feature as critical) - **Project Planning/Scheduling** (**49%**) - **Multiple Projects** (**51%**) WorkStraight supports **Task Management** and **Project Planning/Scheduling**, giving teams a clear way to organize work, assign responsibilities, and keep timelines on track. However, it does not offer **Multiple Projects**. Instead, it provides **Reporting/Project Tracking** (**43%**) and **Collaboration Tools** (**45%**), which still help teams monitor progress and stay connected across day-to-day work, helping businesses keep projects visible and coordinated as work moves forward. Collaboration Tools 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Mobile Access 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Prioritization 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Arrange tasks based on the level of priority or urgency Recurring Tasks 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set the frequency of a task's occurrence Sub-Task Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Split and manage tasks into individual components Task Editing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Edit task information and all related elements WorkStraight 48 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dispatch Management: Manage sending personnel and resources to a site as needed - Employee Management: Track employee schedules, availability, and performance across projects and tasks - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Job Management: Manage and track all job information and associated tasks - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Quotes/Estimates: Generate quotes or estimates for customers - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Tasks: Set the frequency of a task's occurrence - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Sub-Task Management: Split and manage tasks into individual components - Task Editing: Edit task information and all related elements - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Training Management: Track employee/learner's progression through training programs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 3.9 (34) 3.9 Based on 34 reviews ## Pricing Value for money 4.5 (32) Free Trial [View pricing plan details](https://www.capterra.com/p/132773/WorkStraight/pricing/) Small Business $19.00 Flat Rate,Per Month It includes: - 10 MB Per Attachment - API Access - Extra 5 Custom Fields - Includes up to 4 Users - SSL Security - Unlimited Bandwidth - Unlimited Storage - Unlimited Work Orders - Upload Your Own Logo Professional $39.00 Flat Rate,Per Month It includes: - 10 MB Per Attachment - API Access - Extra 20 Custom Fields - Includes up to 10 Users - SSL Security - Unlimited Bandwidth - Unlimited Storage - Unlimited Work Orders - Upload Your Own Logo Corporate $79.00 Flat Rate,Per Month It includes: - 10 MB Per Attachment - API Access - Extra 20 Custom Fields - Includes up to 25 Users - SSL Security - Unlimited Bandwidth - Unlimited Storage - Unlimited Work Orders - Upload Your Own Logo Corporate Plus $149.00 Flat Rate,Per Month It includes: - 10 MB Per Attachment - API Access - Extra 20 Custom Fields - Includes up to 50 Users - SSL Security - Unlimited Bandwidth - Unlimited Storage - Unlimited Work Orders - Upload Your Own Logo Value for money 4.5 (32) 4.5 Based on 32 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (30) 4.4 Based on 30 reviews ## User reviews Overall rating 4.3 Based on 35 reviews Filter by rating 5(17) 4(11) 3(7) 2(0) 1(0) Mentioned topic Sorted by most recent KW Kat W. Designer Construction ### "Great product to ensure tasks are completed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 10, 2024 Pros It is a great software to ensure tasks are completed within the set out project timeline. Great features are that inventory can be managed to ensure we are not without the products we need to complete the tasks, as well as if we are meeting with a client on site for additional work, it is easy to create a cost estimate to ensure they receive it in a timely manner. Cons It would be nice if it was available for a yearly subscription instead of monthly only. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Chad W. Vice President Food & Beverages ### "WorkStraight Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 11, 2019 We are eliminating communication breakdowns using this software. It keeps all of our maintenance issues organized and in one place. Our experience has been positive. Pros This software allows all of our locations to communicate on needed repairs. It helps our maintenance team stay organized. Cons There isn't a mobile app. You can do it from your phone but it's much easier to make entries from a computer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2019 Hi Chad, Thanks for your review! We are very glad that your experience with WorkStraight has been positive. Besides the app, is there any other thing that you would like us to improve? Your feedback help us to provide a better service! With regards to the mobile app, we are working really hard, and we are hoping to launch it this year. If you have any other suggestion or concern, please feel free to reach out to (510) 990-1030 or send us an email to support@workstraight.com All the best, WorkStraight Support Team JF Jimmy F. Manager Construction ### "Workstraight" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 January 11, 2019 Pros I use this to keep track of our service order requests. It is very easy to use and you can customize the entry forms to suit your specific needs. Cons I can see that if I leaned on this software more it would be limited in overall capability. It's pretty generic but as I said in the pros, I am simply using it as a database for simple service requests. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 16, 2019 Hi Jimmy, We appreciate your review. Is there something that you would like to see improved? Your feedback help us to improve our service. If you have any suggestion, please feel free to send you an email to support@workstraight.com or give us a call to (510) 990-1030. Kind regards, WorkStraight Support Team HG Heather G. Executive Director Education Management ### "Great Work Order Solution for Small Companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 January 10, 2019 WorkStraight has eliminated our need for lengthy maintenance meetings and constant emails about issues. The work orders are sent directly to the maintenance supervisor on his phone and tracked through the online portal which he updates daily. Maintenance is much more organized, and the administrative office staff is much more efficient now that they don't have to try and 'track down' maintenance. We're very happy with WorkStraight. Pros This software is so easy to use. It has streamlined our work order process with minimal intrusion into other daily tasks. Keeping up with maintenance issues and tracking when items are completed is now a snap. We are a small organization and cannot afford many of the other software programs on the market. This has been a game-changer for us. Cons We had an issue a while back with the program going offline with no way to get in touch with support. Hopefully, that has been resolved now. Everything is currently working great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2019 Hi Heather, Thanks for your review! We are sorry that you experienced a problem with our customer service. We are working really hard, so that does not happen anymore. We are very happy that WorkStraightbeen a game-changer for you! If you have any question or concern, please do not hesitate on reaching out, we are here to help! Kind regards, WorkStraight Support Justin L. Asset Manager Real Estate ### "Useful Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 9, 2019 Pros Internet Based Program that is overall versatile to form to your business needs. Cons Search Options for finding Open Work Orders as well as having to scroll thru all customers in order to assign to a certain one rather than being able to type part of the name to limit results to assign easier. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2019 Hi Justin, Thank you very much for your review, is greatly appreciated! We are very happy that you are finding WorkStraight useful for you and your company. We would love to hear more about your feedback, if you can send us an email to support@workstraight.com would be extremely helpful. Your feedback help us to make the software better. Thank you very much! All the best, WorkStraight Support SA Sarah A. Broker/Owner Real Estate ### "WorkStraight has been a big help!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2019 We are a property management company. We have to keep track of repairs and work orders for our tenants and owners. Pros This software has really helped streamline our rental maintenance workflow. We can all look and see where in the process a repair is. And it helps with billing too. Cons The lack of a mobile app. Please add that in the near future! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 11, 2019 Sarah, Your review is very much appreciated! We are very happy that WorkStraight has helped you and your company. About the app, we are working on the development, we hope that this year we can launch it! Again, thank you Sarah. If you have any question or concern, please do not hesitate on reaching out to support@workstraight.com or give us a call to (510) 990-1030. All the best, WorkStraight Support AN Anonymous User Grant Specialist Non-Profit Organization Management ### "Great Software Overall" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 January 7, 2019 We are using WorkStraight to manage internal grant opportunities and assign work on each grant. So far it has worked well. We are just beginning to implement this process. Pros WorkStraight offers an platform that streamlines work orders for a variety of things. It is simple to use and update as needed. Cons While WorkStraight is easy to use, there are a lot of limits (at least at the price point I have access too) to the type of questions/forms that are available. Also, there are parts of the system that are less userfriendly than I would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2019 Hi, Thank you very much for your review! What parts have you found less user friendly than the rest? And also, what limitations have you found? We would be glad to hear your feedback, so we can improve WorkStraight. Hopefully you can give us a call to (510) 990-1030 or send us an email to support@workstraight.com! All the best, WorkStraight Support Team MD Michael D. VP Real Estate Real Estate ### "Worstraight is a very good software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 4, 2019 Overall a very good product Pros Ease of Use, very affordable, able to do some customizing. Cons Would like there to be more customization and less restrictions on the characters you can use in custom fields. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2019 Michael, Thank you so much for your review! We would love to hear what kind of customization you would like to see in WorkStraight; thank you very much for your feedback. Feel free to give us a call to (510) 990-1030 or send us an email to support@workstraight.com. We are glad that you are enjoying WorkStraight! All the best, WorkStraight Support EM Erik M. Operations Manager Health, Wellness and Fitness ### "Simply, Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 December 31, 2018 Pros The software was simple to learn, train staff, and use. It has allowed us to track our team and prioritize jobs. Cons For our usage, we have to click through more screens than we would like. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2019 Hi Erik, Thank you very much for your review. We are happy that you and your team are happy with the software! Your support through this years is greatly appreciated. We will try to see how can we limited the clicks through different screens. Thanks again, and please feel free to give us a call to (510) 990-1030 if there is any way we can help you. Kind regards, WorkStraight Support Alberto B. Managing Director Information Technology and Services ### "Great for managing workflow and employee job assignments" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 30, 2018 A central place to manage all of our workorders. We use it to manage our workflow from client request to invoicing. A great way to keep records of service calls and what was done. Very happy with the service offering as a whole. Pros Ease of use, web based interface, configurable user access, access from anywhere and on mobile tablets. Cons Would like a bit more granular customization of work order form, ability to sort work orders by client/employee name or employee ID. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 8, 2019 Hi Alberto, Thank you very much for your review! We are very happy that you are liking WorkStraight. What kind of customization would you like to see? We will be really glad to hear your thoughts! All the best, WorkStraight Support [View all Reviews](https://www.capterra.com/p/132773/WorkStraight/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.