# Page 6 | NowCerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is NowCerts the right Insurance solution for you? Explore 150 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132779/NowCerts/reviews

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NowCerts

4.8 (150)

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Last updated March 13th, 2026

# Page 6 - Reviews of NowCerts

## Showing most helpful reviews

Showing 126-150 of 150 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CB

Carolyn B.  
Sales  
Insurance  
Used the software for: Less than 6 months

### "Best Client Tracking ever!!!!"

August 28, 2019

5.0

I can now put everything I need to do for follow up on my calendar and it will send me a note and an email reminder.

Pros

I love all the features you have at your disposal to use to track, set up future tasks, reminders, etc.

Cons

There is no least to like about this software unless it is my not using it to the fullest and wishing I had.

Review Source

EG

Erich G.  
Founder  
Insurance  
Used the software for: 1-2 years

### "User friendly"

December 18, 2019

5.0

Pros

It is very easy to use and the customer service is great.

Cons

There was not much I did not like. Any recommendations for improvements were considered.

Review Source

NG

Nikell G.  
Agency Owner  
Insurance  
Used the software for: Less than 6 months

### "Love this software!"

October 8, 2018

5.0

Pros

I JUST WANT TO SAY IM SOOOO GLAD I SWITCH OVER TO YOU GUYS! I LOVE EVERYTHING YOUR DOING AND IT HAS HELPED MY AGENCY IN A MAJOR WAY!

Cons

I will like it to convert more to comparative raters

Review Source

Response from NowCerts

October 10, 2018

Thank you Nikell!! It is a pleasure to work with great customers. As you know, out goal at Nowcerts is to build a system "for agents - by agents". Initially, this meant using the founders' own experience to build the system base and now it means relying on our users to drive the design of new features and integrations. Nowcerts is an "open AMS" in every sense of the word. Thank you!

RS

Rodolfo S.  
Insurance Agent  
Insurance  
Used the software for: Less than 6 months

### "The Best !!!"

February 10, 2017

5.0

Excellent product, good price, adequate customer service. Only needs to improve the velocity of how the program respond, but is not a major issue.

Pros

the cost and the alternatives

Cons

The velocity of the program respond but not a major issue

Review Source

Response from NowCerts

February 10, 2017

Thank you Rodolfo! Nowcerts is a 100% cloud based system. A better internet connection will mean faster response times from the server. We continually monitor, test, and improve the response times. We benchmark against popular websites (with similar database driven applications) and we find that our response times compare favorably to those of others. Thank you!!

VB

Veronica B.  
Account Manager  
Retail  
Used the software for: Less than 6 months

### "NowCerts Review"

June 7, 2019

5.0

My experience has been great, Customer Service always there to help with any problem.

Pros

Is a friendly use, self explanatory. Customer Service is Great.

Cons

I like everything, nothing to dislike at all

Review Source

Response from NowCerts

June 27, 2019

Thank you Veronica for your kind words. We are happy you are enjoying NowCerts. We look forward to doing more business with you in the years to come.

BF

Bradley F.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "Great Product "

June 3, 2019

5.0

Pros

There is no other choice. The first time I saw NC I fell in love with everything about it!

Cons

Nothing at all. It has everything you could want in an AMS.

Review Source

Response from NowCerts

June 27, 2019

Thank you for allowing NowCerts to be your AMS of choice. We are happy to have you as part of our NowCerts family. Best wishes on your continued success.

JY

Jonathan Y.  
Business Devolpment  
Insurance  
Used the software for: Less than 6 months

### "Easy and user friendly"

June 3, 2019

5.0

Easier then i thought it was

Pros

Very easy to learn and adapt too, user friendly

Cons

lagging every now and then, other then that everything good.

Review Source

Response from NowCerts

June 27, 2019

Thank you for the great review, Jonathan. NowCerts is committed to providing user-friendly features and quality customer service. We're glad you are satisfied with our service. =)

RY

Rajendra Y.  
Agency Manager  
Insurance  
Used the software for: Less than 6 months

### "Very Good Software"

January 8, 2020

5.0

Very Good Software and use to simple and tracking all activities

Pros

It Is easy To Use And Good Response And Traking Software Product is very nice and helpful easy to simple

Cons

Good Assistance By This Sales Worker And Is good softeare Software is very good for use to this software

Review Source

RL

Rob L.  
Pres  
Insurance  
Used the software for: Less than 6 months

### "Best Agency Management System I have ever used"

February 10, 2017

5.0

I have used 4 different agency management systems throughout my career, and NowCerts is the best by far. The ease of use and efficiency for sending certificates is unrivaled. Thank you NowCerts for helping me be more efficient!

Pros

Efficiency and ease of use - especially in sending certificates and correspondence to clients

Cons

No mobile application

Review Source

Response from NowCerts

June 27, 2019

Thank you for the great review, Rob. It is our goal to provide you with an easy to use system. We continuously improve our features to further make business easier for you. Again, thank you for the trust.

CS

Carson S.  
Agency owner  
Insurance  
Used the software for: Less than 6 months

### "Highly recommend"

June 7, 2019

5.0

Pros

Very easy to use and the support has been great

Cons

So far everything has been great with NowCerts

Review Source

Response from NowCerts

June 27, 2019

Thank you for the high recommendation, Carson. It was nice doing business with you. We look forward for more years of working with you. =)

AR

Anthony R.  
Owner  
Insurance  
Used the software for: Less than 6 months

### "NowCerts Review"

March 8, 2017

5.0

Purchased product as a result of service and customer satisfaction (me). The customer rep was great to work with and did not take long for me to give this a try. Didn't even waste my time looking around. This is an excellent bargain and value is outstanding.

Pros

Really haven't tried it yet. But after my training session with Kayden, it looks very user friendly.

Review Source

Response from NowCerts

June 27, 2019

Thank you for choosing us as your AMS without a blink of an eye. We will continue to provide you with the best features.

LF

Lynn F.  
Manager  
  
Used the software for:

### "NowCerts Agency Managment System"

January 26, 2015

4.0

We have been using 4 different Agency Management Systems for the last 12 years. Because, when we purchased 2 additional agencies in the past, they were using a different ones. I rather not mentioned the names but they were expensive and not intuitive. We just use the NowCerts for 2 months, all of my CSRs love the Self-Serve Certificates, this is best in the market so far. In term of Overall and Ease of Use, there are a few bugs need to be corrected. But I am sure that NowCerts are also aware of it and they are also continuing improving and adding the new features. We love it.

Review Source

Response from NowCerts

June 26, 2019

Thank you for the wonderful review, Lynn. We continuously improve our system to make things way easier for everybody. Thank you for being with us.

BM

Briant M.  
President  
Insurance  
Used the software for: Less than 6 months

### "Great Agency Management System "

November 10, 2016

5.0

I have been trying several Agency management products for our new agency, NOWCERTS hands down is the easiest and best product that we review. Their support department has been awesome. I have contact them about 50 times and they have answered all my questions and concerns.

Pros

Easy to use

Cons

None

Review Source

Response from NowCerts

June 26, 2019

Thank you for the kind words, Briant. We try our best to give the best customer experience to all of our NowCerts clients. Thank you for the support.

HM

Heather M.  
CSR  
Insurance  
Used the software for: Less than 6 months

### "I love using NowCerts!"

November 27, 2018

5.0

Its been great. Customer service is always great. Ease of use is nice.

Pros

This is a must if youre working in the commercial insurance industry!

Cons

Theres nothing I dont like about NowCerts, very simple to use in an office and between clients.

Review Source

Response from NowCerts

June 27, 2019

Thanks for the nice review, Heather. We appreciate your business and trust. It is our goal to make our system as easy to use as possible. =)

RS

Rick S.  
admin  
Insurance  
Used the software for: Less than 6 months

### "Excellent Customer Service!"

May 21, 2018

5.0

Pros

I'm new to it and still learning, but knowing how great the support is, I'm confident it's going to be the right choice for our agency

Cons

I'm new the industry as well as this software, and don't have any complaints at this time.

Review Source

Response from NowCerts

June 27, 2019

Thank you for choosing us as your #1 AMS. We are happy to have you in our NowCerts family. :-) Best wishes on your continued success.

NJ

Nabid J.  
Manager  
  
Used the software for:

### "I recommend it. "

July 8, 2015

5.0

I think the software is good enough to be recommended. We use the system for carrier downloads, commissions, certs, ID cards and the reports. But we plan on using their loss runs tool too. We just haven't gotten to it. Customer service is better than I have seen elsewhere. Overall agency management systems are not that good for accounting. I have seen several and none have a good accounting module. We use quick books for that and just sync it with nowcerts.

Review Source

Response from NowCerts

June 26, 2019

Hi Nabid. Thanks for the awesome review. It is our mission to offer the best customer service. Thanks for being with us.

JM

John M.  
Administrator  
  
Used the software for: 6-12 months

### "NowCerts is Awesome!!"

February 21, 2018

5.0

Pros

The software is easy to use, the prices are very reasonable and the service is second to none. I strongly reccommend this software.

Review Source

Response from NowCerts

June 27, 2019

Thank you for the kind words, John. We truly appreciate your business with us.

JO

Jason O.  
Manager  
  
Used the software for:

### "Very nice"

January 17, 2014

5.0

Very user friendly, very easy to use. We are a commercial agency and use the system for Loss Runs, commissions, renewals. Well everything. We love the signatures. Really easy to put them on and off. I would suggest some features to be added for life and health insurance. This will be helpful if we decide to expand that direction some day.

Review Source

Response from NowCerts

June 26, 2019

Thank you Jason for the wonderful response. We try our best to provide the best features for our client at the most affordable price.

RC

Roberto C.  
Agent/Owner  
  
Used the software for:

### "NowCerts AMS"

January 27, 2015

4.0

Pros: really easy to use, lots of features, easy to add agents and commissions splits, nice reports, the dashboard is great to keep track of the agency. Customer service is great and they go the extra mile to accommodate you. Cons: Nothing so far.

Review Source

Response from NowCerts

June 26, 2019

Hi Roberto. Thanks for the awesome review. It is our mission to continuously offer you the best features that can make things way easier for everybody. Thank you for the continuous support to our company.

MK

Minela K.  
CSR  
Insurance  
Used the software for: I used a free trial

### "Geared for smaller companies "

December 29, 2018

4.0

Pros

Offers a free trial version. Pricing is fair once trial ends. Good agency management system for the cost

Cons

Did not encounter any cons or issues during use

Review Source

Response from NowCerts

June 27, 2019

Thanks for the great review, Minela. We plan on being an affordable top of the line product. :-) We appreciate your awesome review!

JJ

Jaime J.  
  
  
Used the software for:

### "AMAZING PRODUCT AND PEOPLE"

December 1, 2016

5.0

I just want to say that I have had a few mishaps with things and everyone at nowcerts especially my rep are outstanding! Thank you so much for all of the help and understanding.

Pros

Everything

Review Source

Response from NowCerts

December 1, 2016

Thanks Jaime! You guys have been an amazing customer too... like most of our subscribers. Thank you for all the suggestions and support! -Peter

RT

Rachel T.  
Manager  
  
Used the software for:

### "We are using this and its great "

January 16, 2014

5.0

We switched from QQ Solutions. We are very satisfied. Especially with the way certificates are sent and the fact that they can actually send our certs by mail. We even have them send our marketing forms. We also us the accord forms and the loss runs request function. This very useful.

Review Source

BC

Beriz C.  
  
  
Used the software for:

### "EASY TO USE "

January 26, 2015

5.0

Nice software . It has everything insurance agency needs . It has helped has tremendously with certificates . thx

Review Source

Response from NowCerts

June 26, 2019

Thanks for the great review, Beriz. It is our goal to continuously update and better our features. Thank you for doing business with us.

CC

Chris C.  
  
  
Used the software for:

### "This Agent Management System is by FAR the BEST I have ever seen!"

February 10, 2017

5.0

Now Certs has some of the best features on the market!! Make sure you include this management system when you are trying to choose the right system for your agency!

Review Source

Response from NowCerts

June 27, 2019

Thank you for awesome review, Chris. We appreciate your business and trust.

DK

David K.  
Manager  
  
Used the software for:

### "Its good"

January 26, 2015

5.0

We are using it. Works for us. It took us a bit to get to know everything, but now its alright.

Review Source

Response from NowCerts

June 26, 2019

Thanks David for the wonderful review. It is our goal to make our system easy to use. Feel free to contact us if you need further assistance.

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