# Page 2 | Pet Sitter Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Pet Sitter Plus the right Pet Sitting solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132783/Pet-Sitter-Plus/reviews --- Pet Sitter Plus 4.8 (140) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Pet Sitter Plus ## Showing most helpful reviews Showing 26-50 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Mel P. Owner Consumer Services Used the software for: 1-2 years ### "Pet Sitter Plus" August 8, 2024 5.0 Weve been with PS+ for 12 months, we love its all in one place and all notes and the layout is easy. Clients like that they can book directly. Pros It incorporates all invoices, bookings, pets notes, expenses all in one. Cons Cant block out days or times not available. Have to void the whole invoice and start again when make changes. Sending emsils in voice gorm or quote form sometimes dont attach the codes correctly. Cant remove / delete old or inactive clients. Review Source Response from Pet Software August 22, 2024 Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that some of the features you have suggested have already been added to our future development list. Our helpful and experienced Support Team are there to help if you have any questions or are experiencing any issues with your software. Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus AD Annie D. Owner Individual & Family Services Used the software for: 6-12 months ### "Truly the Best Pet Care Mgmt System" March 8, 2024 5.0 Very grateful PSP exists! Their software best fits our needs and their support helps with anything complex I encounter using the platform. Pros Somehow very few pet care software platforms offer the option for tipping?? That was essential to me. Pet Sitter Plus handles the scheduling logistics in a very clean way and it's built with attention to pet needs specifically, and doesn't require a ton of tailoring to get a build you like. I went through soooo many softwares trying to find one that was a good fit for my biz and PSP was by far the best I found. Cons The learning curve for building some of the systems (like recurring invoicing) wasn't hyper intuitive, but their customer care team is very helpful and thorough via email and on video calls so it's been a non issue. Reason for choosing Pet Sitter Plus The ability to tip on the platform was essential to me, and many services did not have an option for this. Others just felt clunky or too difficult to tailor to the pet care industry Review Source Response from Pet Software April 8, 2024 This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.  Your positive feedback is very much appreciated and it continues to be a pleasure to support you.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus XH Xuan H. Owner Used the software for: 6-12 months ### "Pet Sitter Plus has enabled my pet business to grow by leaps and bounds! Could not rave enough!" January 14, 2018 5.0 Pet Sitter Plus has enable Tails of the City Pet Care and Born to Run Pet Fitness the ability to centralize all client ' pet details for easy access by managers and sitters/walkers. As a mobile-based business, the ability to retrieve important information on schedules, emergency contacts and pet care routines has made life for our managers and sitters so much easier. Allowing us to handle complicated administrative tasks in less time and with less effort than our old system, Pet Sitter Plus has enabled us more time to focus on growth. Offering our clients peace of mind has been a priceless feature. Clients really appreciate all the benefits they receive like being able to request visits and update their schedule through their online portal, pay online with a credit card and get real time visit confirmation via email with sitter notes and pet pictures. Keeping track of payments and invoicing clients is a pain free experience now. Everything from client calendars, sitter schedules to invoices is synchronized and with a click of the mouse bulk invoices and auto-charges can be made simultaneously and accurately. The customizable element of Pet Sitter Plus was a very valuable feature. The ability to customize forms, feedback reports was essential. Not all businesses are run the same way so to be able to modify the software to meet our needs was crucial to the smooth operation of the business. Pros I started Tails of the City Pet Care in DC in 2002. During the early years, pet sitting had not exploded as it has now so the available pet sitting software was extremely lacking. It was just as easy to manage using spreadsheets and Quickbooks. To cater to the ever growing pet professionals, there are now more options out there with sophisticated, powerful features that cannot easily be replicated. With expansion in mind, Tails of the City sought out to incorporate a pet sitting software that would aid in its expansion plans. After researching and test running many of the pet sitting software options on the market, the choice was clear: Pet Sitter Plus! The real-time, GPS-pinned visit confirmation through emailed feedback reports enables us to provide transparency, accountability and peace of mind to our valued clients. They love the pet pictures that accompany the feedback reports and have confessed that receiving pictures of their fur babies in their in-box is the highlight of their work day. Getting onboarded to the Pet Sitter Plus platform was a breeze, especially with the help of my software trainer, Drew Bensen. He was not only personable ' knowledgeable but as a pet sitting company owner himself, knew how the software could be tweaked to accommodate all the different branches and users I had at Tails of the City. We have a number of different locations, serving much of DC, Maryland ' Virginia and needed a product able to handle multiple locations. Although we have not experienced any problems with the software as it is extremely reliable and can handle a great deal of data management ' complex scheduling, on our wish list is the app that clients, managers and walkers/sitters can all use to run our business even more smoothly. One great thing about Pet Sitter Plus is that they are committed to keeping up with trends and pay attention to user needs. An app is in the works that will enable full GPS tracking during walks, if desired and updates via text messaging. For all that Pet Sitter Plus offers currently and in the short-term, the cost cannot be matched, It is the most affordable option out there without sacrificing customer service, on-going support or features. Review Source Response from Pet Software January 20, 2018 Thank you Xuan so much for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this brilliant review. Thanks again Richard Richard Booty CEO Pet Sitter Plus Chun Soon L. Founder, Co-Owner Used the software for: 2+ years ### "We once built schedules, invoices and payroll reports - all manually. PSP has been a GAME CHANGER." September 24, 2017 5.0 Saves a ton of time, helps us focus on new client acquisition and employee training rather than the rote back-end stuff Pros About 4 years ago, we evaluated PSP, Pet Tech and other similar systems, (and in recent years, we cast a sideways glance at newer, app-based solutions like Leash Time and Time to Pet) -- while some of these services may seem as robust, or have a slicker user interface, we've found that PSP provides all the features a company of our size needs... and is uniquely able to scale with us. We're now at over 1700 clients in NYC, and we simply could not have done this Pet Sitter Plus! As many have noted, the customer service team is phenomenal. We are continually impressed by all of the feature-packed new releases that come out (it seems) every few months. The product just keeps getting better and better, adroitly sensing shifts in the wind and adapting to them. I can't imagine how busy the programmers must be, constantly responding to the custom needs of Pet Sitting Companies across several continents (with all our varying labor, tax, cultural and other considerations!) Cons Well, we're in NYC so some of the terminology in PSP takes a little getting used to. For example, "Diary" will always conjure a tween girl's secret journal, not the daily schedules of our employees... and it's always a little charming to "raise" our clients' invoices rather than send them. I'd say the biggest example of this language difference, or perhaps more a cultural one, is that in the USA when an invoice is sent, the recipient usually has 2-4 weeks before the bill is "due". In PSP, all bills are marked "Due on receipt, and show as "outstanding" to the Client even if they just received it. The user interface takes a little getting used to. It's probably impossible to design a smooth, attractive and intuitive UX when you are handling SO MANY details for every single thing. An app, when it comes, will be great! Review Source Response from Pet Software January 20, 2018 Thank you Chun-Soon very much for providing this great review of our software and for your feedback about how we could improve the language interface. I am happy to say that this is being looked at in our new interface. Thanks again Richard Richard Booty CEO Pet Sitter Plus AC Alison C. Business owner/coach Consumer Services Used the software for: 2+ years ### "Pet Sitter Plus is my secretary, admin and book keeper all rolled into one. " September 14, 2016 5.0 Have been using Pet Sitter plus for nearly 4 years now, and absolutely couldn't be without it. It's allowed me to be excellent in terms of reliability and professionalism, and given me back the time to put into growing the business (and now a second one). I had one session with Richard in the beginning, but found it all very intuitive (I had some experience of database run software already). The only thing I really couldn't work out was what compensation was! It means pay for staff or contractors. Doh! Any contact I have had with Richard since has been courteous and knowledgeable, and the support is there, in an ongoing sense, if you need it. The Software, servers etc are highly reliable with almost no downtime in the years that I have used the programme. I think their reliability is over 99.9%, which is amazing. There are regular updates and it's ever increasing in terms of features and value for money. I could never have grown my business to the same extent without it, because our flexibility and reliability relies on it. There are now 7 of us working most days. Pros I really like the fact that it is so comprehensive, covering all aspects of client and dog information, clients accounts - I hate accounting, but with Pet Sitter Plus I am able to do my own accounts and self assessment, even though the business is quite complex financially. love that I don't have to keep many hard copy record, just the signed business forms and my booking diary really. It' fabulous for staff communication and great for client feedback too now that you can send out and email from the clients home with photos and an update. All wonderful stuff. The repeat services feature is a great help to, as it means you don't need to reschedule any regular walks or visits, just press the repeat button and you're away! Cons Really...? Ummm? Nope! I can't think of any. If I'm being very picky I would like a feature that lets me email all of my clients in bulk, but I have a mailing list with mail chimp. So that's covered elsewhere. Review Source Response from Pet Software September 15, 2016 Thank you Alison for this wonderful review. For the benefit of anyone reading this review, Alison mentioned in the "cons" section that Pet Sitter Plus does not have the option to email clients in bulk. This was a simple misunderstanding. We have since spoken to Alison and tell her how to implement that functionality and she is very happy with our response. PB Paul B. Owner Recreational Facilities and Services Used the software for: 6-12 months ### "Game changing!" April 17, 2024 4.0 Excellent. Daunting to begin with, especially considering we are mostly non-technical people; but after we took the plunge and got on with it, we would not be without it now. Pros 1) Onboarding support - Lyndsay was first class 2) Cost - it has more than paid for itself in the hours saved in admin time, and the collection of missed payments in the past manual process. Cons The appearance/UI is not as modern as some apps, and it takes a while to get used to the navigation. But, the functionality is so comprehensive - they have thought of almost everything! Review Source Response from Pet Software April 23, 2024 This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.  Your positive feedback is very much appreciated and it continues to be a pleasure to support you.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus LM Leslie M. Administrator Individual & Family Services Used the software for: 2+ years ### "The best!" April 27, 2023 5.0 Our experience has been beyond EXCELLENT! The support is top notch, quick, clear, thoughtful, skilled and timely. The features are everything we need and more. I can't say enough good things! Pros The ease of use and thoughtful features make this the best choice for our Dog Walking business. There are so many hepful features and it is 100 percent clear that someone who understands the ins and out of the pet walking/ sitting industry created the software. Cons The only thing that can require timing on our end is training our walkers on the system. This is not exactly a con. There are great built in tutorials for them. Reason for choosing Pet Sitter Plus Pet Sitter Plus was the one software that I found that was specifically for Pet Sitters and walkers. It met all of our needs, plus some! Review Source Response from Pet Software May 18, 2023 This is a wonderful review Leslie. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software.  Your positive feedback is very much appreciated and it continues to be a pleasure to support you.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus SR Sandra R. Director Consumer Services Used the software for: 6-12 months ### "Fabulous software! Couldn't do without it now!" October 7, 2016 5.0 Using Pet Sitter Plus has transformed our business for the better and been central to massively increasing our turnover and customer satisfaction. We had been using a manual system with a calendar in outlook, spreadsheets and Quickbooks for invoicing for several years. However, with texts and emails coming in from clients as well as phone messages on the answer phone and mobile, jobs were always getting missed and changes to the schedule weren't always acted on meaning we turned up at houses to walk a dog but it was out, and dogs turning up for boarding at sitters who didn't know they were coming. As the business grew, with more bookings and more staff and sitters, the problems got worse. We are so grateful to Richard and the team at Pet Sitter Plus. It was a bit daunting at first to put 'all our eggs in one basket' but we are so glad we did. It is so reliable and always accessible by all the staff wherever you are, on the PC or the mobile. Our sitters and staff love it - no more mistakes and missed dogs and everyone knows what they are supposed to be doing. Our admin loves it too! No more hours spent with the paper calendar trying to match it up to invoicing, and it used to take us literally hours to check it all over before raising each and every invoice. Now it is all done with a click of a button!! Paying compensation is all sorted too and needs the minimum of checking before we can do everyone's payment. So easy!! Clients love the portal and are getting to grips with booking their own walks rather than asking us in a text or email. They have been busy uploading photos of their pets and adding all their feeding and sleeping information. They can see all the walks that are booked in and can easily book online for any additional walks or day care that they need. Our software coach was brilliant and walked us through all the processes we needed during our trial to go live. We quickly saw that it was the software for us and suits us perfectly. Any questions we had, she was always at the end of an email and, in the end, it was pretty seamless to get all our clients on board. My team and I would recommend Pet Sitter Plus without hesitation! Pros Easy to use, clients love it, online booking, record kept of all transactions, clients can register credit cards so payment can be automated, lots of comprehensive questions to make sure clients tell us everything important about their pets, keeps home security and alarm details... invoicing completed within minutes, saves us masses of time in admin and it's always accurate! Cons Maybe the mobile app needs freshening up but that is coming out soon we're told. Anything we suggest as an improvement goes into their development list and they welcome ideas and want to know what we want. Review Source Response from Pet Software October 7, 2016 Thank you Sandra for this fantastic review LS Laura S. Owner Package/Freight Delivery Used the software for: 2+ years ### "We could not run our business without this great bit of software..." February 1, 2018 5.0 We would not be able to run our business without this software, it allows us the time and freedom to get on with other things and develop further our services. Pros First and foremost the excellent, speedy customer services. The team are wonderful and every time we have needed help, we've never had to wait - someone is always at the end of an email or phone call. It's so rare to get such a great personal service and even though this company has grown since we first started using the software, this area of their business has remained first class and that's what you want when you yourself run such a busy business. This system is so easy to use and allows us the time to work on other things. Our clients love it and more so that they are in control of their own portal area whereby they can book services directly. The invoicing part of the software can invoice so many clients in seconds, where previously it took us hours, this alone is why you should invest in this system, it really will save you a lot of time. It's the same with booking lots of scheduled services, we book a year at a time and again, clients love that they can then go into their portal and cancel services not needed, ie school holidays. Cons There's not a lot that we don't like and anything that might need attention, we drop the company an email with our ideas and they go through them at software meetings and if you're lucky, it might be on the next software release, they are always developing the system further. We would like to be able to search on pets birthdays so that we can send them cards and birthday treats, just always looking to delight our clients and would like more diary features and integration with an electronic signature company for the signing of our documents, so are keeping our fingers crossed for the next software release. Review Source Response from Pet Software February 2, 2018 Thank you so much for taking the time to review our software Laura. It has always been a pleasure to support you and we hope to continue doing so for many years to come. Thanks again Richard Richard Booty CEO Pet Sitter Plus TS Tim S. Co-Owner Consumer Services Used the software for: I used a free trial ### "Well Designed & Documented, Customizable, Total Software Solution for Your Pet-Sitting Business!" August 22, 2019 5.0 My wife and I are SO encouraged to have all of her client information, dog information and schedules transferred from calendars, notebooks and Post-It notes!!! We couldn't be more pleased with our choice of Pet Sitter Plus! Pros As an eCommerce professional with over 20 years of progressive experience working in Internet technology, I have worked with more software solutions for various tasks than I can begin to count. Some well designed and documented. Some not. Having just completed several training sessions with my PSP Software Coach, and having nearly finished configuring and customizing the software for my wife's dog walking and pet sitting company, Two Tails Up, LLC, I can't over state how impressed I have been with how well designed and thought out this software solution is for pet businesses! It is very obvious by all the features and capabilities of this software that the founders of Pet Sitter Plus had their own pet sitting business prior to launching this company. This is a total solution ... client records, dog records, scheduling, invoicing, client portal, reports, credit/debit card or ACH transfer transactions, email templates, staff communications and compensation ... its all here! My wife and I are SO glad we chose this software for our new business! Cons Because this software is so full-featured and customizable, learning how to use it is not for the faint of heart! Fortunately, I am a very analytical guy, so between coach's excellent training and thorough documentation I did fine configuring the software and adding all of my wife's clients and dogs, as well as their schedules. Those not analytically inclined need to go into this being patient with themselves, trusting that they can count on their software coach to guide them through the entire process. Alternatives considered [PetSitClick](https://www.capterra.com/p/122471/PetSitClick/)[PetSitConnect](https://www.capterra.com/p/154795/PetSitConnect/)[Handlr](https://www.capterra.com/p/149359/Handlr/)[Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/)[DogBizPro](https://www.capterra.com/p/141295/DogBizPro/) Reason for choosing Pet Sitter Plus None of the competing products were as full-featured and complete as Pet Sitter Plus. Pricing is also a good value! Review Source Response from Pet Software August 27, 2019 Thank you so much for this fantastic review Tim. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops. Thanks again Richard Richard Booty CEO Pet Sitter Plus MA MiKayla A. Owner Consumer Services Used the software for: 1-2 years ### "New to Systems" March 22, 2024 3.0 It has its ups and downs and promises not kept. It's good on the budget side of things and hits the basics needs Pros The price Budget for a starter business Cons How many hoops you have to jump through or system you have to go around to get what you need. Reason for choosing Pet Sitter Plus Being a small business just starting out. The price was the biggest factor at the time. Review Source JK Justin K. MD Computer Software Used the software for: 2+ years ### "Professional software for Professional Pet Sitters" June 7, 2019 5.0 Our company has been benefiting from the services provided by Pet Sitter Plus since 2013. In all honesty, it feels more like a partnership, as though Pet Sitter Plus provide the backbone to our organisation, allowing us to focus our efforts on what we do best, being with the animals. I shudder to recall the years prior to using the software. The administration involved in running a popular, successful and rapidly growing company, based in London was, at best, a white knuckle ride. Then came the calm brought by the team from Pet Sitter Plus, literally clearing my desk overnight and giving me a clean, professional, reliable system to handle and process our admin. Our clients love it, our staff love it, I love it. The system is in a state of constant evolution, meaning new features are developed and added over time. The software works for pet sitters, day cares, kennels, pet hotels, groomers, basically if you look after pets, this software will look after you. Pros \-Ease of use -Plethora of features -Cost effectiveness -24/7 Customer Service -Client facing portal -Positive client feedback Cons Owing to the software's ability to process most scheduling, invoicing, financial reporting and administration tasks, I often found myself in the office with little to do and therefore drinking too much coffee Review Source Response from Pet Software June 10, 2019 Thank you Justin so much for this fantastic review. I remember coaching you through the changeover to PSP some years ago and I am really pleased to hear that you continue to feel that we have been a great partner for you. We really appreciate this positive review. Thanks again Richard Richard Booty CEO Pet Sitter Plus NS Niki S. Owner/Operator Used the software for: 6-12 months ### "The foundation of my businesses success is directly related to this phenomenal software program" July 20, 2018 5.0 It is the driving force of my business success and I know I wouldn't be thriving nearly to the level I am without it! Pros It takes care of needs I don't even know I have! It keeps track of every single detail related to every single aspect of my small but growing pet sitting company. I am small but plan to grow and I know PSP has the capability to grow with me. Billing, invoicing, and scheduling are a breeze and the GPS check in/out features are a major marketing tool for me in that I'm the only one in my area offering this type of service. I'm using the features of the software to enable me to standout and set me apart and it is working. I have turned away 9 potential client's in the last 2 days but this will not last for long as I've begun the process of hiring my first team member! Last but definitely not least is that I never feel alone in ANYTHING I do. The supports staff have provided PHENOMENAL customer support time and time again and have addressed every single question or concern (and there have been many) often the same day if not within 24 hours. I can not say enough about the customer support this company provides. It is everything I was looking for as someone brand new to the pet sitting industry. Cons It is so functional and has SO many features that it takes time to learn and with 10-12 walks/visits each day I am struggling to find time...BUT as I stated above, once I have hired staff, I will have and plan to use some of that time to put more of this powerful software to use and drive my business even further, faster, better and rise above my competitors. I honestly don't think there is anything it can't do! Review Source Response from Pet Software July 23, 2018 Thank you so much Niki for this fantastic review. It's great to hear that you feel that we have been a great partner for you and we hope to for many years to come. We really appreciate this review. Thanks again Richard Richard Booty CEO Pet Sitter Plus LD Lucy D. Company Director Utilities Used the software for: 6-12 months ### "5 Star Petsitting Software! " February 26, 2020 5.0 I've streamlined everything through PSP so everything runs through the software (bookings, invoices, wages, client data, email templates). This has made my life a lot easier and I've had more time to grow the business. I'm really excited about using the new features PSP will be offering in the future! Pros PSP is very easy to use. I found the initial training sessions over the phone very helpful. The customer support team are always available when you need help with any of the features. Using PSP has saved me so much admin time. Before using PSP I duplicated a lot of my work and at times i was working on admin late at night to get everything done. PSP condenses everything and I like how the client is in charge of their booking and everything is in the one place. \[SENSITIVE CONTENT HIDDEN\] has been my main point of contact and she's been a wonderful help! Cons Transferring existing client data to the PSP database was quite a time consuming process but that had nothing to do with PSP...that was more to do with my previous data storage system. So i had to do a lot of data entry to set things up. Reason for choosing Pet Sitter Plus UK based with easy access to customer service. PSP ticked m Review Source Response from Pet Software March 2, 2020 This is a wonderful review Lucy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you. We really appreciate this review. We have also been delighted to welcome your sister to the business too! Thanks again Richard Richard Booty CEO Pet Sitter Plus MK Melissa K. business owner Individual & Family Services Used the software for: Less than 6 months ### "I love that clients can access their accounts, but there are some changes I would like to see." December 5, 2018 4.0 my overall goal is to spend less time at consultations and at the computer updating client information. It has only been a month and we are still dealing with adapting. So, it may be too soon to tell if I am 100% happy I switched to PSP. But so far what I appreciate most is the customer service, specifically Becky Eberly. She has been such a great support in helping me learn the system. Without her, I would have been a wreck. Pros clients are able to log in to update information as well as request or cancel services Cons Development changes requests: 1. when a sitter is in a clients account and looks at the schedule, I would like the sitter to be able to click on the name of another sitter assigned to other sits for that client. to access their contact information 2. When tips are allocated to the appropriate sitters when a client makes an online payment, I would like the sitter to be able to either be notified or to be able to see their information (not the other sitters) tip report information. This way they know who to thank and also to feel appreciated by that client 3. My clients are very confused about how to add a tip, even when I give precise instructions within the invoice email notification as well as on my FAQ page on my website: https://www.apetsbestfriend.com/q-a It is frustrating to have to hand hold clients and walk them through the process and I see a significant decline in tips altogether because clients don't know how to do it! Please please change the invoice page to have an obvious button for clients to click on before making their payment instead of a tiny pencil icon. 4.Many clients are used to paying in advance and I greatly encourage that especially around holidays or for overnight stays. But they are so confused when they look at their account summary and it says "you have nothing to pay". Is there a way to possibly list quote amounts on the page? 5. Please make the summary more printer friendly! It is way too long, including repeated headings and a grey background Review Source Response from Pet Software September 17, 2019 Thank you so much for taking the time to review our software. It's much appreciated and we are glad to be of service to you and that Becky has been such a welcome support to you. Thanks again Richard Richard Booty CEO Pet Sitter Plus TL Tori L. Owner Consumer Services Used the software for: 1-2 years ### "Pet Sitter Plus" October 7, 2019 5.0 It will take some time to learn the system and convert clients and pet sitters to the system. My customer service rep is phenomenal and walked me through it step by step. Representative is always available to take my call, answer my silly questions, or schedule a ZOOM session when needed. Once familiar with the system, it's easy to use and exudes every bit of professionalism you need as a serious pet-sitting business. Clients love it! Pros I searched high and low for salient software unique to the pet-sitting industry, that offered more than just "dog walking" assignment support. I offer extended pet care, via boarding and move-in care, that span several days/weeks (not just an hourly service) and was at a loss for years until I found PSP! It has saved me in so many ways...if not countless hours tracking sitters, clients and pet details. HIGHLY RECOMMEND PSP! Cons I like everything about this software and have 0 dislikes/complaints. Reason for choosing Pet Sitter Plus Marianne had alot to do with my decision. She was so helpful and patient! The system itself covers every need I have. Review Source Response from Pet Software October 11, 2019 This is a wonderful review Tori. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you, especially Marianne. We really appreciate this review. Thanks again Richard Richard Booty CEO Pet Sitter Plus KC Karen C. Dog Trainer Used the software for: 2+ years ### "Love this program" January 17, 2018 5.0 I can now organize my dog visits, boarding and daycare in such a short time. I now have time to work one expanding my business! Pros I have been using PSP for over 3 years now, and can not do without it! It is easy to use for everyone, me, my employees and my clients. My clients love the fact that they can schedule their services online. The real time visit updates and GPS confirmation of arrival is an excellent tool. My clients love receiving pictures of dogs during the actual visit! There all a lot of reports that can help you with the financial side. I especially love seeing the revenue report. a graph shows the break down of where you are making the most revenue. The support is the best!! Whenever you get a new program you never know if there will be someone there to help. Not worries with that I have had ALL my questions answered in a very timely manner. I would highly recommend PSP to anyone running a pet business!! Cons The only con is that you can not change the invoice once it is sent. It does cause confusion for some of my clients. Review Source Response from Pet Software January 20, 2018 Karen, thank you so much for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you and help you to grow your business. Thanks again Richard Richard Booty CEO Pet Sitter Plus RZ Rachel Z. Owner Consumer Services Used the software for: 1-2 years ### "Pet Sitter Plus" March 29, 2024 4.0 Pros I mainly use it for the scheduling aspect right now. It’s very easy to set up appointments. Cons That it doesn’t have an app. You have to use the website (like safari) on your phone. Review Source Response from Pet Software April 3, 2024 Thank you very much for providing this great review of our software and for your feedback regarding additional featurea. I am happy to say that creating an App is on our development list for the future. Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus KD Kim D. Owner Used the software for: 2+ years ### "Pet Sitter Plus has significantly reduced the time I spend on administrative duties." October 13, 2017 5.0 The company is very receptive to adding in features that will benefit their clients. Several times each year they release new updates to continually better the software. Their willingness to listen to their clients and implement their ideas is what sets them apart from their competitors. Pros Pet Sitter Plus has allowed me to manage my business in a more efficient manner. Invoicing, managing client/pet data, scheduling and the client portal are just a few elements that have streamlined my business using Pet Sitter Plus software. I chose Pet Sitter Plus for their rich features, which I knew would grow with my company. The initial sessions with my software coach were extremely helpful in customizing the program to fit my business model. The best part of using Pet Sitter Plus is their responsive support team. The support team is readily available to answer any questions and problem solve with their clients. My experience with Pet Sitter Plus has been very positive! Review Source Response from Pet Software January 20, 2018 Thank you Kim so much for taking the time to review our software. It has always been a pleasure to support you and you continue to be a valued client. Thanks again Richard Richard Booty CEO Pet Sitter Plus AT Angie T. The Boss! Farming Used the software for: 2+ years ### "Money well spent and time saved= Happy Days!" May 30, 2017 5.0 Time saving, easy for staff to use and see their work load. Usability on mobile so I'm not always needing my laptop. Pros Once set up (can be time consuming for a established company) this will save time and headaches with all aspects of business from invoicing to planning diaries and staff. I have used Petsitter for 5 years + and always found the company most helpful even with my silly little questions! Customer service is top notch. There have been "bugs", however, they have always been ironed out and dealt with in a professional and quick manor while keeping me (and other I assume) full informed of updates. I have even made suggestions of things I would like in the software and they have managed to run my ideas into the software! How often do you get listened to that well? I love Petsitter and wouldn't be without it now. Thanks to all the team who have made my life easier :) Cons I didn't find it sooner! Other than that I can not fault this software and can not recommend it highly enough, if you have a pet business you should have this software!!!! (I'm not being paid for this review!!!) Review Source Response from Pet Software June 20, 2017 Thank you so much for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you. Thanks again Richard Richard Booty CEO Pet Sitter Plus MG Michelle G. Owner & head groomer Used the software for: 2+ years ### "Great software reviewed by House Pets Spa - Pet groomer & Pet care company" May 29, 2017 5.0 Bookkeeping, diary, invoicing online, customer portal, terms and conditions agreed, visit update for owners. Pros I have used this software for over 4 years and have recommended it to other local companies who have also bought and used it. As a qualified book keeper I can confirm the invoicing system allows your year end figures to be given at a simple click of a button. It allows HMRC to see what is scheduled e.g. Your diary is your income (especially useful with cash businesses) it allows you to keep track of customer payments and outstanding amounts allowing you to simply email a account summary to them with a request for payment if needed. It's simple to see your diary schedule and to add any details you need to keep things up to date. The customer portal allowing customers to request services online and frees up our time answering the phone. Cons As with every software things can always be improved but this is not much of a con as every time I email a request for a new feature it has inevitably been added in an update. Review Source Response from Pet Software June 20, 2017 Thank you very much for taking the time to write this positive review. You have been a valued client for many years now and so it is great that you still feel that we continue to support you well. Thanks again Richard Richard Booty CEO Pet Sitter Plus Brandy E. Business Owner Used the software for: Less than 6 months ### "Game Changer" January 18, 2018 5.0 Pros Oh where to begin!?... This software makes it incredibly easy to write a schedule for pet sitters and for clients. The option to run repeat services saves so much time! And you can store all client and employee information in one place. Clients and employees have access to a portal to see all of their information and scheduled services. The employees can use a feedback portal to send messages and pictures instantly via e-mail to the client so they have peace of mind knowing their pets have been cared for while they are on vacation or at work. It keeps track of invoicing for clients and jobs/hours worked for employees. Invoicing and payroll take only minutes! There are so many more wonderful things, but this review could go on and on. My life, and my business, became better the moment I began to integrate this software! Cons It is customizable, but only to a certain degree. It can be a lengthy process to get everything set up, and it may not be exactly the way you would like it to be. I would also wish for reports to be a bit more customizable. But it all flows regardless! Review Source Response from Pet Software January 20, 2018 This is a wonderful review Brandy. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus GB Genevieve B. Dog Trainer Professional Training & Coaching Used the software for: I used a free trial ### "Incredible Support" April 2, 2020 5.0 I am a sole trader in Dog Training and Behaviour. I used to have to write out my invoices by hand, had a personal address book for my clients and was stuffed if I didn't have a client's details on me when I was travelling because I couldn't access them easily. Not only does PSP fix all of these issues (invoices automatically, easy client look up, access via mobile) they offer incredible, friendly and prompt customer service when needed. They also were happy to save my details for later when I needed to take a step back for monetary reasons during the COVID crisis, even though I wanted to continue with the product when my business was back up and running. (Did not hold me for ransom!) Pros Pet Sitter Plus is extremely user friendly, and the few things I got stuck on I know I would have support with in no time! Cons Honestly, I haven't encountered anything I disliked about the software. It has features I do not need or use but they are easy to switch off! Review Source Response from Pet Software April 8, 2020 Dear Genevieve, This is a wonderful review. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. I am really pleased to hear that you feel that we have been a great partner for you during the Covid-19 crisis. We really appreciate this review. Thanks again Richard Richard Booty CEO Pet Sitter Plus VR Verified Reviewer owner Veterinary Used the software for: 2+ years ### "Pet Sitting business" June 11, 2020 4.0 Customer service is exceptional. All our issues were dealt with quickly and we were always given a good explanation. Pros It is comprehensive and easy to use. We like that it is linked to Stripe so we can do our own invoicing. Cons The development of an app would make this easier for our clients to use. Also, it's not compatible with Quickbooks self-employed. Alternatives considered [Time To Pet](https://www.capterra.com/p/144329/Time-To-Pet/) Reason for choosing Pet Sitter Plus Slightly better price and more functions Review Source MO Mary O. Owner Consumer Services Used the software for: 2+ years ### "Great System for my Business" March 14, 2024 5.0 Pros It's easy to use for scheduling and client retention. I also like how easy I can customize it. Cons Emailing clients. I can't jazz it up with images and graphics. It seems so plain plus I don't think all my clients get their emails when I do a mass email even though the log said it went. Reason for choosing Pet Sitter Plus It was more affordable at the time and I liked it when I got the free demo Review Source Response from Pet Software March 15, 2024 Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated.  Thanks again  Richard Richard Booty  CEO  Pet Sitter Plus Talk to a Capterra advisor for free and get results within 15 minutes.