# Page 4 | Pet Sitter Plus Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Pet Sitter Plus the right Pet Sitting solution for you? Explore 140 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132783/Pet-Sitter-Plus/reviews --- Pet Sitter Plus 4.8 (140) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Pet Sitter Plus ## Showing most helpful reviews Showing 76-100 of 140 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CL Carrie L. Owner Used the software for: 2+ years ### "Just superb" January 17, 2018 5.0 Pros Fabulous software. I have limited IT knowledge and I struggled on in my first two years of business with notebooks and a diary. The difference that this simple computer programme has made to the day to day running of my business is huge. Every conceivable piece of information I require from revenue to a hamsters eating habits are easily recorded, easily accessed and easily amended. I dont know how I managed before ... Review Source Response from Pet Software January 20, 2018 Carrie, thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Thanks again Richard Richard Booty CEO Pet Sitter Plus MD Matt D. Manager Used the software for: 6-12 months ### "Amazing software and will make your life much easier!" May 23, 2017 5.0 Pros It is very user friendly and easy to access all of your clients and pet sitters information. PSP makes is very simple to schedule visits, assign pet sitters, invoice, schedule recurring visits, and anything else you need to do. I love how the pet sitters can acknowledge their schedules and check-in/check-out of each job as they complete it which gives the pet owners a greater piece of mind. The program is extremely powerful and handles all of our client and contractor management. Another great thing about Pet Sitter Plus is that you can use it from any device and anywhere. I highly recommend this software for any pet sitting business, big or small. Fantastic! Cons Review Source Response from Pet Software June 20, 2017 Thank you so much for taking the time to review our software. Its much appreciated and we are glad to be of service to you. Thanks again Richard Richard Booty CEO Pet Sitter Plus TA Tess A. Owner Consumer Services Used the software for: 2+ years ### "Life changing! " April 21, 2017 5.0 PSP has been life changing for myself and my managers! Tasks that used to take me hours (and hour and hours) like invoicing can now be done in minutes, in bulk! It's also very user friendly and the customer service is top notch! Richard and company are responsive and seem eager to hear suggestions and the software continues to improve with regular updates. I'm very impressed and grateful! I highly recommend! Pros Customer support! Ease of use! Review Source Response from Pet Software April 22, 2017 Thank you Tess so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. Our next release is due out early May 2017 and I hope very much that you find the new features beneficial. Thanks again Richard Booty CEO Pet Sitter Plus TK Tom K. CEO Used the software for: 6-12 months ### "Fantastic solution for dog walkers, pet sitters, and boarders " March 5, 2018 5.0 Pros Managing clients / pets, scheduling, and billing are great and make the business side of running a pet company about as easy as it gets. Very well documented help. Very responsive customer service / support. They listen to feedback and take suggestions. Cons No external calendar support, so keeping tracking of appointments in both their software AND in my calendar app is a bit tedious. Recently requested an API or external cal access (iCal / Caldav). Review Source Response from Pet Software March 7, 2018 Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the feature you require is on the development list, along with other exciting integrations to come. Thanks again Richard Richard Booty CEO Pet Sitter Plus SR Samantha R. Account Specialist Facilities Services Used the software for: 6-12 months ### "Wonderful for small businesses" December 30, 2018 5.0 Pros Pet Sitter Plus makes it so easy to handle my pet sitting business. Managing schedules, invoicing, reminders, anything! Cons Definitely takes time to get familiar with every feature that's available Review Source Response from Pet Software June 18, 2019 We have read your review of our software but can find no record of you either requesting a free trial of Pet Sitter Plus or find you on our list of registered subscribers. Your review states that you use our software but as we provide software for the Pet Sitting industry, and you are clearly working in an entirely different industry, we are at a loss to see how you have been able to give a true and accurate evaluation of Pet Sitter Plus. If you decide to become a pet sitter in the future we would be delighted to help you to evaluate our software. Richard Richard Booty CEO Pet Sitter Plus RS Renee S. Administrator Veterinary Used the software for: 2+ years ### "Pet Sitter Plus is an easy software to use. It works well for my staff and clients. It is dependable" April 10, 2018 5.0 This software works for every aspect of this business. It has schedules, billing, ability to pay bills, email statements. It is a great software. Pros It is never inoperable. Always up and running. It also has a good help section. If a new feature is neeaded, check the help. Cons You have to wait a hour or more for customer support. Since the system has never failed, waiting is not critical, I usually have questions about features I don't see. Review Source Response from Pet Software April 11, 2018 Thank you so much Emily for taking the time to review our software. It has always been a pleasure to support you. Thanks again Richard Richard Booty CEO Pet Sitter Plus WT Wendy T. Owner Consumer Services Used the software for: Less than 6 months ### "Great Business Tool for Pet Sitters!" January 4, 2017 5.0 I have been using Pet Sitter Plus for 3 months and am so happy with the functionality of the program as well as the support I receive. They have great explanations in the "Help" section that make it easy to learn on my own, and when I get stuck or can't figure something out that way, all I have to do is send an e-mail and within a reasonable response time, I have my answer! I look forward to growing my business doing what I enjoy, working with pets while minimizing the time it takes to manage the scheduling and billing of my business by using Pet Sitter Plus. Pros Pet Sitter Plus is intuitive to use, there are useful write-ups explaining most of the functions through "Help", I really love its Mobile accessibility and reporting to clients with photos. I am still learning and look forward to becoming much more proficient in time. I can't imagine running a pet care business without this software. I am also happy to learn of some upgrades coming that will be very useful. Cons I am still having some problems learning the invoicing and payment functions, but that is a result of me being afraid that I will mess it all up, so I hesitate to void invoices when that would be the right thing to do. They are very patient to work with me through whatever issues I am having. Review Source Response from Pet Software January 4, 2017 This is a wonderful review. Thank you Wendy for taking the time to write it. DB DeEtta B. owner Used the software for: 6-12 months ### "Helpful software for my 2 pet care businesses" January 17, 2018 5.0 Pros I have a dog walking business with 10 employees and 150 dogs so having this scheduling program has helped my so much. I was doing everything manually for 10+ years and this has saved me hours of time each week. It was like hiring an assistant.....but for less money. I also have an online booking company for overnight pet sitting and this system allows clients to book and pay online easily, which has been great. Cons The only thing that could be improved (which it sounds like they are working on) is that it would be nice to have more functions on the mobile version of the program. I'm typically out and about walking dogs so more functions to edit walks on my phone would be helpful. Review Source Response from Pet Software January 20, 2018 Thank you DeEtta so much for taking the time to review our software. It has been a pleasure to support you and become your 'admin assistant'! Thanks again Richard Richard Booty CEO Pet Sitter Plus JH Jared H. Manager Used the software for: 2+ years ### "An absolute game changer in terms of productivity, efficiency and time-saving!" May 12, 2017 5.0 More time to relax or focus on growing the business, since the software takes care of the rest. Pros No pet sitting business is the same, but Pet Sitter Plus knows that which is why they created the most highly customizable software to fit the needs of each individual business's needs. It's easy to learn, and easy to use. Review Source Response from Pet Software May 16, 2017 Hi Jared, Thank you very much for taking the time to write this great review. You have been a valued client for many years now and I am very pleased that after all this time you feel that we continue to support you well. Thanks again Richard Richard Booty CEO Pet Sitter Plus Keith B. Pet Sitter Used the software for: 1-2 years ### "Great for both the sitter and the owner! " May 5, 2018 5.0 Pros I love this as a sitter. I can see all of my schedule, how much is being charged and update it as needed! Wonderful Cons Can't say much. It may at times have some issues loading for a few seconds, but this is not big deal! Great product! Review Source Response from Pet Software May 9, 2018 Thank you so much Keith for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you. Thanks again Richard Richard Booty CEO Pet Sitter Plus VT Valerie T. Owner Veterinary Used the software for: 6-12 months ### "Thank you, Customer Support!" September 16, 2019 4.0 Very positive. I'm still learning and wish there was a user manual but I've been told that's coming. Pros The care and time that my consultant, Customer Support, put into my experience with training and help was outstanding. Cons No updated help resources. Forced me to turn to my consultant for every question (she was great). Also, the system doesn't allow text notifications which I wish it did. Reason for choosing Pet Sitter Plus Recommended from another pet sitter. Review Source Response from Pet Software September 17, 2019 Thank you so much for taking the time to review our software. It's much appreciated and we are glad to be of service to you. Thanks again Richard Richard Booty CEO Pet Sitter Plus JW Joette W. President Consumer Services Used the software for: 6-12 months ### "STANDS OUT ABOVE THE REST!!" October 31, 2016 5.0 We have been in business since 1992, with 40+ employees doing about 60,000+ visits a year. We needed a solution that we could customize, was reliable, fast, user friendly and could handle all scheduling and accounting for our clients and help us manage our staff. We looked at everything out there and when we found Pet Sitter Plus we knew it was the right fit for us. These folks know what they are doing and they have listened to our needs and supported us like no other! Whether you are a one person operation or a large company, this software solution can be customized to fit your needs. I don't see us moving to any other software as this company is committed to providing the most relevant and reliable software for years to come. I cannot say enough great things about the product and the people behind it. Do yourself a favor and give it a try...you won't be disappointed. Pros Ease of use, customization and support. Cons nothing at this time Review Source DD Denise D. Owner Used the software for: Less than 6 months ### " So excited to have found this Software...it has changed my business for the better already!" August 8, 2017 5.0 Pros Love that all of my Client information, invoicing etc. is located in one place; Invoicing is now a breeze and it used to be a major chore! Still have a lot to learn about the software, but I cannot say enough about my coach Dana Dubriwny. She is patient, knowledgable, and always has an answer for my questions. Even though my trial period is up, she is still here for me whenever I am stuck on something and I never could have learned to use the software without her! Overall, I am extremely satisfied with this software and look forward to growing my business with Petsitter Plus! Cons So far, there is nothing I don't like about the software. There were a few sections on the Help page where I was unable to get answers to my questions, but I believe that's because they are under construction...and of course Dana my coach was able to answer my questions right away so really it wasn't much of a problem. Review Source Response from Pet Software January 20, 2018 Thank you Denise so much for taking the time to review our software. It's much appreciated and we are glad to be of service to you. I passed on your thanks to Dana too! Thanks again Richard Richard Booty CEO Pet Sitter Plus EF Emery F. Owner Used the software for: 1-2 years ### "BEST Pet Sitter Software on the market- So happy I made the switch!" May 19, 2017 5.0 Pros I can have a life! This software has given me the capability to have a life outside of my pet sitting business. It does practically everything for me! I can now expand my business into new areas while PSP does the rest for me! Cons Needs a calendar view. PSP has it in the works, so I am really looking forward to it. I cannot think of anything else. Review Source Response from Pet Software June 21, 2017 Thank you very much for providing this great review of our software and for your feedback about additional features. I am happy to say that the feature you require is on the short term development list. Thanks again Richard Richard Booty CEO Pet Sitter Plus CJ Christine J. Owner Used the software for: 2+ years ### "Transformed my business." May 15, 2017 5.0 Pros So easy to use, efficient and professional, invoices and quotes are created and sent with minimal effort on my part, excellent for keeping track of my booking and income. excellent customer service. Review Source Response from Pet Software May 16, 2017 Hi Christine, Thank you so much for taking the time to review our software. Your positive feedback is very much appreciated and it continues to be a pleasure to support you. Thanks again Richard Richard Booty CEO Pet Sitter Plus KD Kelly D. Owner Used the software for: 6-12 months ### "Couldn't run my business without it!" February 24, 2017 5.0 I viewed 7 different software solutions for my business prior to opening the doors and PSP had exactly what I need to begin and can expand as my business grows. Drew provided the demo, training and checks in with me to see if I have any questions. The email support is very responsive. For the functionality , support and service PSP's monthly fee was the most reasonable. There is still so much more to the system that I am not utilizing! As for my customers, they love the service emails - it has just the right information; ability to pay on line and the ability to schedule their own services. I couldn't think about running my business without PSP! Review Source Response from Pet Software February 27, 2017 Hi Kelly, Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. With kind regard Richard Richard Booty CEO Pet Sitter Plus LC Lisa C. Company Director Individual & Family Services Used the software for: 6-12 months ### "Excellent software....amazing service!" June 25, 2018 5.0 I can use it whenever and whereever I am to access my staff movements Pros It does what no other software I can find does....it works for me and my business wherever I am. I can now use it on my phone and iPad instead of having to take my laptop wherever I go. Also PSP is about to launch an app which will make things even easier. Cons Invoicing can be a bit confusing but the support staff at Pet Sitter Plus have made it possible for it to work for my business. The support I have received from them has been great. Review Source Response from Pet Software July 2, 2018 Thank you so much Lisa for taking the time to review our software. It has always been a pleasure to support you and we hope to continue doing so for many years to come. Thanks again Richard Richard Booty CEO Pet Sitter Plus SF Stuart F. Proprietor Used the software for: 2+ years ### "Have used for the last 6 years and this software is a godsend. " January 26, 2018 5.0 All good in here. Makes things easy. Pays for itself in time saved. Pros Scheduling is so easy and once set up - foolproof. I print off my schedule each morning - ready to roll. Review Source Response from Pet Software February 2, 2018 Thank you Stuart very much for taking the time to write this positive review. You have been a valued client for many years so it is really fantastic that you feel that we continue to support you well. Thanks again Richard Richard Booty CEO Pet Sitter Plus Annie A. Owner Consumer Services Used the software for: Less than 6 months ### "More than I expected. VERY pleased!" November 15, 2018 5.0 Pros It is incredible how much you can customize everything to your business needs. I had used a different type of software in the past that didn't have nearly as many features so I was a little skeptical, but this software has been able to work around all the specifics of my business 100%. And the support that is offered to learn and operate the software is second to none. I am not good with learning new technology but there is someone there to hold your hand every step of the way. Cons It does take some time to get up and running because there is much to learn and setup. Worth it in the long run though. Review Source Response from Pet Software November 19, 2018 This is a wonderful review. Thank you Annie for taking the time to write it and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus SC Saundra C. owner Consumer Services Used the software for: 1-2 years ### "great program for my business!" August 21, 2017 5.0 streamlined accounting, client database, staff schedules Pros Ease of use for myself and clients and switching to this software has streamlined accounting, client database and staff schedules. Cons It took a bit of time for me to learn the system as I am not very tech savvy but once I had a better understanding of the program its been a game changer. Review Source Response from Pet Software January 20, 2018 Thank you Saundra so much for taking the time to review our software. It¿s much appreciated and we are glad to be of service to you. Thanks again Richard Richard Booty CEO Pet Sitter Plus CD Cass D. Owner Used the software for: 2+ years ### "Great product supporting my business needs" February 25, 2018 5.0 Pros Keeps records of everything I need, and gives me instant information. I can see everything I need to know about my customers very quickly, I can instantly see any outstanding invoices. Review Source Response from Pet Software February 26, 2018 Thank you so much for taking the time to review our software. It has always been a pleasure to support you. Thanks again Richard Richard Booty CEO Pet Sitter Plus CL Caroline L. Owner Veterinary Used the software for: 6-12 months ### "Life saver!" September 17, 2018 5.0 It is designed by a dog walker, it is a very well thought out software that meets 90% of our needs, and we can talk to CSR about customizing some of the features. Saves me a lot of time with scheduling and an excellent way to invoice clients. They continue to update the software and add new features. I love it, I cannot imagine running my business without this it. Also love that clients can schedule and cancel walks. Pros Ease of scheduling and keeping track of payments. Cons Connection is not great, especially when we are in buildings, it can get quite slow. Review Source Response from Pet Software September 23, 2018 Thank you so much for taking the time to review our software Caroline. It¿s much appreciated and we are glad to be of service to you. Thanks again Richard Richard Booty CEO Pet Sitter Plus MV Mikell V. Used the software for: ### "Flawless software, flawless customer support. " March 20, 2017 5.0 I love everything about Pet Sitter Plus! I run a good sized dog walking business and take out about 150 dogs per week and had tried numerous pet care software however they were all missing major components and seemed to make my life more complicated, it became apparent these other companies were based on the mechanics and not by people who actually worked with dogs or ran this type of business, not the case here, the owner and staff all run own dog walking companies. Thankfully a friend who also runs a dog walking company recommended Pet Sitters Plus. This software is both incredibly smart and intuitive. I can add and update new clients with complete ease and my clients love logging into their dogs profiles and seeing their pups photo and booking online. Also invoicing my people and getting paid is easier and faster than I'd hoped for. And BTW, I'm not the most tech savvy person and this is so simple. But here's the best part, the customer support! You have a real human being that can walk you through everything and they're super nice. They are constantly updating their software and my experience is, this company and their employees are very excited about their clients success. I cannot recommend this more highly. Review Source Response from Pet Software March 20, 2017 Hi Mikell, Thank you so much for taking the time to review our software and our service. Your positive feedback is extremely valuable and very much appreciated. With kind regard Richard Richard Booty CEO Pet Sitter Plus CH Courtnay H. Owner/Operator Veterinary Used the software for: Less than 6 months ### "My life made Easier " December 1, 2018 5.0 10/10! Very happy so far! Pros I love that my invoicing literally takes 5 mins when it used to take 2 hrs every week. The support team is amazing and answers every question I have thoroughly and in a very timely manner. My training sessions with support team were so informative and we left no stone uncovered, I felt fully confident to roll out the program to my clients! The scheduling is so easy with just a couple clicks I have my schedule and my employees schedule sorted for the week in no time! This has been life changing and the best money I have ever spent! Thanks so much GUYS!! Cons There could be some tweaks to the system to better accomodate group walk scheduling. Review Source Response from Pet Software December 5, 2018 Thank you so much Courtnay, for this fantastic review. It's great to hear that you continue to feel that we have been a great partner for you. We really appreciate this superb review and that you love Pet Sitter Plus! We will continue to be there to support you as you business grows and develops. Thanks again Richard Richard Booty CEO Pet Sitter Plus EW Elizabeth W. Business Owner Consumer Services Used the software for: 6-12 months ### "Excellent product and outstanding customer service" May 2, 2018 5.0 Saves me a lot of time. Pros Easy to use once you have been introduced to the software. Does everything I need for my small business. Bulk invoicing. Easy scheduling features. Email reminders. Easy to email clients. Cons It can be complex and a little confusing to learn, there are many features I don't use. Some of the details about using/learning the software can be confusing but I have found the customer support to be excellent. Review Source Response from Pet Software May 3, 2018 This is a great review Elizabeth. Thank you for taking the time to write it and we are delighted that you are getting so many benefits from using our software. Thanks again Richard Richard Booty CEO Pet Sitter Plus Talk to a Capterra advisor for free and get results within 15 minutes.