busybusy

busybusy


4.5 / 5
304 reviews

Who Uses This Software?

Businesses employing field or off-site employees, teams and crews. Construction, Healthcare, Janitorial, Etc.


Average Ratings

304 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • busybusy
  • busybusy.com/
  • Founded 2011
  • United States

About busybusy

Created by contractors for contractors, the busybusy mobile time tracking app automates time and GPS labor tracking, job costing and documentation. Mobile time tracking in the cloud allows construction crews to clock in and out through their iOS and Android devices in addition to any web browser. With busybusy, smartphones become advanced management tools simplifying and automating the process of tracking time, documenting project progress, and monitoring project information.


busybusy Features

  • Biometric Recognition
  • Hourly Employee Tracking
  • Messaging
  • Mobile Access
  • Online Punch Card
  • Payroll Management
  • Punch card
  • Reporting/Analytics
  • Salaried Employee Tracking
  • Sick Leave Tracking
  • Vacation / Leave Tracking
  • Workstation Tracking
  • Budgeting & Forecasting
  • Contractor Management
  • Employee Lifecycle Management
  • Labor Projection
  • Performance Appraisal
  • Recruiting Management
  • Scheduling
  • Skills Tracking
  • Time & Attendance
  • Variable Workforce

busybusy Reviews Recently Reviewed!


An overall valuable asset.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: BusyBusy was easy to deploy and is straightforward and easy to use. One thing some of our employees did find confusing was the multiple versions of BusyBusy available on the Google Play Store. All in all, it does a good job tracking time and syncing with our payroll backend (Quickbooks Enterprise). The ability to specify budget hours and dollars helps our managers and executives gain a clearer picture of overall job health from a labor standpoint, strictly in terms of expenditures. Perhaps in the future, the ability to implement deadlines and rudimentary project scheduling along with labor budgeting would provide a clearer picture of overall job health from both a labor and scheduling perspective -- something that every manager sorely needs.

Additionally, we love the reminders and geofencing capability (though it has its kinks), and location stamping all clocking activity is a verifiable way for accounting to determine the location of employees when they clock in/out (i.e., they're where they're supposed to be, not at the local dive bar).

Cons: There are some features that I have suggested to the development team there, and there are some cumbersome aspects regarding the use of the App.

1) Switching tasks frequently is cumbersome. Our management in particular likes to track time on a very granular level, against a large amount of subprojects. Replacing the map on the "Switch Task" screen with an icon-based favorites list (8 items) and recent history (4 items) to allow for 2-tap task switching would save time for everyone and decrease the possibility of an incorrectlyh selected task from the existing drop downs.

2) The reporting functions are very rudimentary. In my experience, they are either too general or too granular. Its hard to determine how many hours were worked against specific subprojects, who worked them, and on what days. However, every company has different reporting needs, and thusly the ability to export all time entires for a specific project (or subproject) as a CSV would prove extremely useful for meeting custom reporting needs (currently I export time card reports and filter via Pivot Table in Excel).

3) Reorganizing ongoing projects would also be handy. We have a scenario where multiple foremen have setup multiple subprojects for the same punchlist items and have instructed their crews to clock against their created subprojects, respectively. This creates some headache when trying to aggregate all the data to determine how many hours were spent against a specific item.

Vendor Response

by busybusy on August 29, 2018

Hi Chris,

Thank you for your detailed review. We are happy you liked how easy it was to deploy. We are glad you like the budgeting tool. It sounds like the cons you mentioned are all feature requests. Have you suggested these features within your account? Simply go to support>>suggest features.

Please let us know if you need help with this step and thank you for your time.

JC

As an employee that uses this app, I am satisfied with the accurate timekeeping & it's GPS.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this app because of the clock-in accuracy and the ability to easily move from project site to project site. It is very easy to use, I literally taught myself how to use this app and discovered other features that I felt were benefiting for myself as well as for my employer. I love that it can keep records of costs for each project, which makes book keeping much easier when it comes to labor costs. I also like that I can review my hours for the week prior before I sign and submit to our payroll department. This way I can bring up any discrepancies that I may have.

It's also easy to add new employee's and archive the ones that have either left or been terminated. It's easy to fix any discrepancy, if any, that regards hours or project location.

Cons: The only thing that I least like about this software is that on rare occasions I've had my GPS notification pop us stating that I have stepped away from the office, and if I would like to clock out, even though I haven't left the office. Other than that this program has been awesome.

Overall: Accurate time keeping and book keeping for labor costs, per project. GPS tracking that will show the location when each employee has clocked in and clocked out, whether for normal work, as well as lunch breaks.

Vendor Response

by busybusy on August 10, 2018

Hi Kawika,

Thank you for your review. We are happy you love the software and how accurate the timekeeping is. You can simply ignore those notification you get when it asks you to clock out of the location. It's just a reminder to help keep track of accurate time. I would review the geolocation for the office and expand it a bit more to prevent this from happening.

I hope this helps,

Jairo

Capterra loader

Looks great, but features are lacking.

May 22, 2018
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

1 / 5
Value for Money

Pros: The reporting is great, lacks a little but is still better than others out there. It's quicker than some others when having to adjust time as well.

Cons: 1. Must refresh almost constantly because the software doesn't update like it should.

2. When changing time it must be done from reporting if doing more than one employee. When doing so, if I'm working on someone on the bottom of the list of employees, instead of remembering where I left off, it goes back to the top every time.

3. App doesn't work most of the time - if you're in a dead area, recording does no good as there's no wifi to connect the device and record the information.

4. Employees unable to change their time, even when the option is selected for them to do so.

5. When initial login happens, it NEVER remembers the password and an entire fiasco happens because of it. Not good when you have a lot of employees all doing this at the same time. It certainly takes a lot of time away from the person setting it all up.

6. No feature to make the signing of time sheets a requirement, only an option, and no one signs the time sheets because they're not required to.

7. GPS only takes a snapshot of the location where they initially clocked in. It doesn't record locations throughout the day. When accountability is a factor, it's key to get real-time, readable GPS.

8. More expensive than many others that promise less functionality. BusyBusy promises more functionality, therefore making it one of the top charging companies, but doesn't deliver anything near what you expect.

We cancelled our subscription and went back to paper. That's how bad it was.

Overall: None unless you want to consider a giant headache a benefit.

Vendor Response

by busybusy on August 31, 2018

Hi John,

thanks for taking the time to leave a review!
I'm so glad to hear you've found the reports and editing useful and easy!

Thank you for the detailed feedback, I will reach out to you to discuss each point further. Some of these are feature requests, but for some of them we do have solutions!

-ZL

Busybusy has taken away the headache from our old time card system

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy for our employees to learn how to use the app on their phones. When they forget to clock in or out, it is possible for me to go in and edit their hours. I also like the reports that are available. It makes it easy when it comes to payday to see a report of each employee and double-check the hours they worked.

Cons: Some of the tasks take a few too many clicks to get through or are a little confusing. For example, finding an employees time card from a previous day takes 4 or 5 different menus. I've gotten used to it after using it for so long, but I remember it was confusing at first.

I also struggle with the little clock that pops up to choose an employees clock-in or clock-out time. I'd rather just type in the time than move the hour/minute hands on a clock.

I also wish there was a way to get notified when an employees scheduled time off is coming up. We let our employees schedule time off as far out as possible, but when the time comes, we've forgotten about it. We actually don't use this feature of the Busybusy software, but would if it was more helpful to us.

Overall: We were able to track our jobs and the hours our employees worked per job more accurately. It's also helped our employees be a little more responsible for their own time cards.

Vendor Response

by busybusy on August 20, 2018

Great review and fair critiques. We are actively working on improving the navigation on our web and mobile experience, as well as a notification piece. Thanks for the great ratings!

it is easy to use and great when working with lots of part time employees

May 31, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, great for several type of employees, I like how they can sign their time card on their phones, as most employees are not always at work on Sundays when the pay period ends. Easy to set up new employees, and keep an eye on who is clocked in. We got everyone trained on how to use this very quickly.

Cons: It would be great if the Desk Top option had the weekly view alike the phone version does.

It would help if at the end of the work week an employee could sign their time card and not have to wait until the end of the pay period. With seasonal part-time employees they may only work once and then have to wait 10 days to sign their time card, this wastes a lot of our supervisors time chasing down people to sign their time cards.

I wish there was a setting where I could say print all time cards and not have to log into each one and print them all at the end of the pay period.

I wish there was a way to use the "non gps" version. We don't want to track our employees by GPS, and some feel it is a privacy thing but the notice keeps popping up for them on their phones. Maybe there is something I don't know on this.

Vendor Response

by busybusy on June 05, 2018

Thanks for the review, LM! Our reporting functionality on the desktop version allows for custom date ranges. Additionally, you can print all of the timecards from the time card report. We appreciate your feedback and suggestions and we will be reaching out to help resolve your concerns.
-David

BusyBusy for the Busy Manager

Aug 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about BusyBusy is the access. You can log in at anytime so, their are less chances of an forgetting to log in time. Busybusy has great management features that make recording keeping a breeze. BusyBusy knows what the customer needs and will upgrade and adjust when necessary. BusyBusy support gets back to you pronto so you are never kept hanging. All questions are answered and all problems are resolved....that I like.

Cons: What I like least is that if you are not a supervisor and you need to add another employee you are unable to do so. What I have to look forward to is that BusyBusy will resolve this issue in the very near future.

Overall: Coming from the time clock era, my overall experience with BusyBusy has been excellent. We had a need for additional time keeping in our company and we found BusyBusy on Google Play. It was one of the best business decisions we have ever made. Its easy to use, has multiple features and reports that are necessary to track my employees. I love BusyBusy.

Vendor Response

by busybusy on September 18, 2018

Hi Linda,

Thank you for your great review. We are glad its super easy for you to manage your team's times.

You can set custom permission levels in the Pro version of our site to allow employees to add other employees to your company without editing their times. :)

I hope this helps,

JC

Capterra loader

Great Reports!

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the reports this software generates! We have multiple projects going on simultaneously in multiple locations with multiple employees. This software tracks the projects each employee is on, how much time each employee spends at each project and the type of work each employee is performing while at the project site. You can generate reports for such activities as labor activity by date, cost code, equipment, employee or the project itself. The software also tracks the timecard entries for any pay-period or date range, you can print the timecards, employees can verify and sign off on their time.

Cons: Due to the lack of sensitivity of the GPS tracking, occasionally you will need to broaden the circle of your project so that your employees will receive a notice to "clock in" and "clock out," this gives your employees a little slack to clock in when they may not physically be back at the project.

Vendor Response

by busybusy on November 06, 2018

Wow! Thanks for the nice review! We love our customers and are happy to hear that the reporting is working so well for you.

Its easy to use however, its functionality to save clocking in and out is an issue

Aug 01, 2018
3/5
Overall

4 / 5
Ease of Use

1 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: busybusy offers an app that has a simple design and easy to use interface. It also offers a website that has a simple but more in depth view if needed. The layout for the clocking system is cool and I like how it tracks your time. Viewing old time cards is a positive thing for me also.

Cons: The app and website have been unreliable at times to save punches, which makes it where employees have to remembers their times instead of what the app is suppose to be doing, which is tracking those punches. It wastes time for the administration staff to have to go back into time cards and fix multiple punches between multiple employees.

Overall: Being able to clock in on my phone. Accessibility through phone and computer. Being able to view time cards and current hours in pay period. Checking and signing time cards makes it easier to be paid on time.

Vendor Response

by busybusy on August 03, 2018

Hi Kristin,

Thank you for your review. We are happy you like how simple the design is. We are sorry to hear the app is not saving punches for your team. I would recommend giving the app a little time to sync with the server after clocking in or changing the status of the time clock. Please make sure the employees have the latest software downloaded on their apps and latest software too. I hope this helps.

Thank you for your time,

Jairo

100 times better than written timecards!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We love the busy busy uses the internet to keep track of employee's timecards, we love that we don't ever have to guess or figure out what hours are written down with terrible penmanship. We love that we can access it on the mobile phone or from the PC and use all of the fuctions from anywhere. No more adding up hours manually it does the work for you! We also love that we can tie it to a geo location, and that it reminds people to sign their timecards for payroll. What don't I love about it, would be easier to type.

Cons: I don't subscribe to all the functions so I can't say what I don't like since I haven't tried it all. There isn't really anything I don't like. I do wish it was a little cheaper to sync with Quickbooks because I would totally do it then!

Overall: LOVE it! Will never go back to hand written time-cards. Saves me so much time!

Vendor Response

by busybusy on September 17, 2018

Hi Chris,

Thank you for your review. We are happy with all the things you love about our app. We hope you continue to enjoy your usage on our app.

You will love us even more if you decide to connect with your Quickbooks! :)

Thank you,

JC

Capterra loader

We use Busybusy both in the field and in the office. We love the flexibility & mobility it gives us!

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It can be used anywhere. We have construction crews in the field and it's great that they can use it wherever they are and we can have real-time data without having to wait for the end of the week for paper timecards. It takes a lot of the burden off of our foremen and frees them up for more important work. Plus, their customer service is outstanding!

Cons: Limited reporting features. Their canned reports often provide either two little data, or too much data that their canned reports often provide either two little data, or too much data that nut then needs to be manipulated in Excel.

Overall: Access to real-time data and tracking and the ability for users to provide additional information by using descriptive fields.

Vendor Response

by busybusy on July 30, 2018

Hi Melinda,

Thank you for your review. We are happy your mobile crew can easily capture and send data from the field. It's a bummer to hear our reports are limited. I hope you've been able to submit the reports as feature request. If not, I'd be happy to jump on a shared screen meeting with you to further look at what reports you need.

Thank you,

Jairo

Easy to use

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to talk into my phone and have it text the words I am saying into notes The ability to search for job names and addresses within the app. And just the ease of the dashboard

Cons: Is that your GPS has to always be on they need to have it on while using app

Sometimes it slow maybe that's my phone app I don't know why you can't copy and paste out of busybusy but you can paste into busybusy but can't copy and paste out of BusyBusy

Overall: Just the ability to track time and lunches and coworkers

Vendor Response

by busybusy on June 25, 2018

Hi Bart,

Thank you for your review. We are glad you like the ability to speak your notes in and search for job details. Our app has a very efficient way of using the GPS feature. It only uses it whenever you clock in, clock out, go off/on break and switch jobs. It uses very little data and battery usage as well. I will suggest the ability to copy and paste within busybusy for you.

Thank you for your time,
Jairo

Love how it integrates with Quick books

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Time and location stamp of employees, and how it integrates with quick books. Other great feature is that we have several jobs at the same Time and i am able to run reports on each job to see where we are using too many man hours.

Cons: There is not much that I can think of as cons, I have had several hiccups where an employee thought they have clocked out but the app has kept them clocked in so I have to fix time for employees quiet often, I don't see it has a big problem.

Overall: The biggest thing for me is the time I save on payroll from the app communicating with quick books and assigning hours to the correct job.

Vendor Response

by busybusy on June 27, 2018

Hi Travis,

thanks for taking the time to leave a review! I'm so glad you've found Quickbooks integration to be helpful!

I'll reach out to you regarding those phantom clock outs so we can prevent that from happening in the future.

-ZL

We are using busy busy in our electrical company. Busy busy is fairly easy to use on PC and mobile.

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the easy user interface of platform as it is simple to use on both computers and mobile phone. As an admin it gives me access to edit employees time cards if they made an mistake. The GPS feature is really great to find out where employees actually are when they log into busy busy. This way owner can check if employees are really onsite or not.

Cons: Only thing that bothers me is that software do not have 15 minutes time rounding feature. Everytime I got the timecards like 8:04 min and then have to adjust to 8 hours.

Overall: The exact time the employees worked onsite. I can track the break time and GPS location of employees.

Vendor Response

by busybusy on July 05, 2018

Hi Sukhdeep,

Thank you for your review. We are glad its easy to use and edit time entries. We also love the GPS feature. We actually do have a rounding feature that rounds time in 15 minute intervals. From your computer, go to Company Settings>>Time Keeping>>Change next to Rounding Time. You will need access to Company Settings to be able to turn on this feature.

I hope this helps,

Jairo

After the initial set up with support, navigating through the program was pretty easy! Love it!

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that you can make changes if an employee made a bad punch in or out.

Also, being able to make those adjustments on a cell phone if you're not at a computer,

very convenient.

Cons: I don't like that the lunch time button says "break" not "Meal break", if there was ever an issue with legal, it would need to say lunch Break or Meal break... is this something that can be reprogrammed for Coastal Greenscapes??

Second: On a daily basis a few employees clock back in from their lunch, but the time continues on their lunch and multiple refreshes do not help to set them back on the timed screen. This makes us think that there is a software issue with some of the phones? most of our employees use ANDROID? is android the issue? please advise. This has caused conflict in the past...

Vendor Response

by busybusy on June 25, 2018

We agree, the app is very convenient and easy to use. Great feedback as well. We will be reaching out directly to help resolve your concerns and issues.
-DH

Very user friendly

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So easy to use , everything is titled with what you need to know and self explanatory to clock in and out easy to make adjustments when you forget to clock in and out or if you didn't take your brake

Cons: The bad things about the busy busy app were to start it's a great app I have nothing bad to say other then getting kicked off or out of the app but that may be the cell phone provider I use if I had to say one bad thing it would be to maybe make it were it's a little more user friendly to make adjustments to your time in the app other then the you could say you have A very happy user

Overall: No messy time cards no waste of paper or book keeping

Vendor Response

by busybusy on June 06, 2018

Hi Klayton, We appreciate the feedback. Your glowing review makes us blush! Look out for our next releases as we improve the simplicity to edit time.
-David

Great Service

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think it's a great service, especially for those of us that work out of state or are otherwise away from our home office and can not clock in and out the old fashion way! Being able to electronically sign your time card is another valuable feature. Also, I love that I can work from home and still be able to clock in and out.

Cons: I have not found anything about this program that I don't like. As for the question about cost above, that I can't say, because I do not pay for the service, but from an employee stand point, who uses it on a daily basis I think it's great!

Overall: As stated before, it gives those of us who work away from the home office, the ease of being able to clock in and out and electronically sign our time cards.

Vendor Response

by busybusy on June 26, 2018

Hi Tammy,

Thank you for the great review. We appreciate your feedback. We are happy you like the electronic signatures and clocking in remotely via the app. Does make things much easier. Please let us know how we can be of any service.

Jairo

Easy navigation, I can explain how to use the app in less than five minutes to new employees.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall my experience with busybusy have been successful. I personally have had zero issues when it comes to the navigation and reporting while using the application. My experience with their customer service is outstanding and they will do whatever it takes to resolve the issue immediately. The overall navigation is simple and easy to use. My eleven year old knows how to use it. The cost is low comparable to other timekeeping applications.

Cons: As of today the only cons that I personally have is that it currently does not integrate with our bidding software. If this could integrate it would be the perfect software for our company.

Overall: Reporting is what I mainly use the software for.

Vendor Response

by busybusy on June 26, 2018

Appreciate the review! Integrations are a focus of ours as we continue to grow. We have some creative options to help you with whatever software you are using for your bidding. Please reach out to us and see if we can help!
-DH

I researched dozens of options for time tracking and busy busy was the clear winner

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and excellent customer service. The chat feature works great and if an answer is not immediately available I'm kept up to date with the progress and have never had to go longer then 24 hours before an issue was resolved.

Cons: The photo download is basically useless. But rumor says there's a fix in the works. You can only download one picture at a time and the resolution is not great.

Overall: Makes my life so much easier by not only tracking time worked but hours on each job.

Vendor Response

by busybusy on July 06, 2018

Hi Anne,

Thank you so much for your kind words. We are happy you are a happy busybusy customer. We currently updated our photos within the app so you can share them via email or upload them to your drive.

Let us know what you think of the new improvements.

Thank you,
Jairo

Positive and has good features

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The mobile platform for the guys. The geofencing is a good feature. I like the GPS clock in locations and the ability to have descriptions of what the guys were doing.

Cons: Reports are a little difficult, No sync between old Busybusy and new. I had a little difficulty logging onto the jobs at first but figured it out. I wish that there was ability to have more reporting on my iPhone rather than the computer.

Overall: Quick and accurate time reporting

Vendor Response

by busybusy on July 11, 2018

Hi Aron,

thanks for taking the time to leave a review. I'm so glad to hear you like the geofencing, gps location, and descriptions!

We are constantly adding new features and have added reporting to the mobile device. If theres more you'd like to see we'd love to hear your feedback under our feature requests!

-ZL

I have had nothing but a great experiences. I enjoy using these app to keep track of my time.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that your most used options are saved for future use. It makes it easier and faster to go through and put in your time every day. Only using a few clicks and your all done. I also like that it list the day of the week and the date when putting in your time. It makes it easier for me so I don't have to remember just the date. It is easier to remember the day of the week and how many hours I worked.

Cons: I don't like how you put in the time you clock in and out. It would be easier if I could set up options so that the system always has the same start time that I start at. Currently it starts at 9 and ends at 5. My work day starts and 7 and ends at 3. If those times were preset and saved it would make it a lot easier for me to my time in.

Vendor Response

by busybusy on September 19, 2018

Hi Sarah! Thanks for the review. It is totally possible for your company to set up a default start and stop time for everyone in the company. This is done through the web by going to Company Settings > Time Keeping > Default Entry Times. From there the admin can set what time you start and end the day.

Very easy for the employees to use during their busy day, easy for us to track.

May 29, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can go on at any time and check a variety of things such as times, location, etc. The software make it easy to make changes quickly when needed. I also love the report features- such as looking at a specific project and a detailed description of the hours worked at that location.

Cons: Ive talked to support staff, and there doesn't seem to be a fix. The locations are accurate, however it doesn't show all their locations. It may show a clock in location but not a clock out, or not all breaks. It is rare for me to be able to see all locations for a person in a single day, making it difficult at times to fully track them and their time keeping accuracy.

Vendor Response

by busybusy on June 28, 2018

Hi Lindsy,

thanks for taking the time to leave a review! So glad to hear you love the reports!

I will contact you regarding locations, there are some things we can go over that may fix your issue.

-ZL

BusyBusy has been amazing to use. It is easy to clock in and out from any device!

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I love that my phone and computer sync up so I can clock in out my computer but when I am at an event or something and need to switch projects I can do that from my phone. This helps to cut down on wasted time going back and forth from sites.

Cons: There are times that my computer and phone don't show the same time. It is frustrating but is an easy fix. I also wish that I could sign my time card whenever I am done for the week. There are weeks in which I finish on a Thursday and I cannot sign my card until Sunday. This is something that I forget to do until the last minute. I wish we could fix this feature.

Overall: Not having to add up the hours on my own. The software does it on its own. I do not have to worry about printing my time card and delivering it to the right person. I just sign and I am done.

Vendor Response

by busybusy on July 13, 2018

Hi Jane,

Thank you for the feedback. We are happy you love how easy it is for you to use both apps. I will add you to the feature request we have already. Customers have also expressed a desire to sign time cards early and not have to wait until the pay period closes.

Thank you,
Jairo

Good app but needs improvement.

May 29, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

Pros: Pros

-Could build labor budgets.

-GPS locations.

-App reminds you to clock in when you get to the job site.

Cons: -Time consuming to edit each employees hours each week. Our typical work week is 7am-3:30pm. If a guy clocks in at 6:45 we have to manually change it at the end of the week to 7am. Also their break time is 30 mins each day. Your default is 15 mins so we have to manually edit each week.



-Can't build a labor budget based off the cost code rather you need to create a sub-projects.

-Would be nice if it could sync with Procore so we don't have to manually enter labor each week.

-Glitches ever so often.

Vendor Response

by busybusy on June 25, 2018

Hi David,

Thank you for the in depth review. We are happy you like the reminders and GPS stamps. We currently integrate with Procore. I will reach out to you directly to provide details on how our integration works.

Thanks for your time,
Jairo

We love BusyBusy

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We love the online timecards. I love having the digital timecards, because you can't always ready hand written cards. Handwritten cards also get lost, and spilled on and I prefer the digital copy. I also love that it reminds the employees to approve their timecards on the payday schedule so I can get payroll done quickly and on time, no more waiting for one person to hand in their timecard.

Cons: I wish it had a reminder to clock out at a certain time. I have had a few employees forget to clock out and the timer runs through the next day and it seems harder to adjust that time when it rolls into multiple days.

Overall: Faster and easier payroll.

Vendor Response

by busybusy on June 26, 2018

Thanks for the review Brandy. Time based reminders are a great solution to help employees remember to clock in and out. Check out the how to video below:
https://www.youtube.com/watch?v=cObv2g5gRTU&t=11s
-DH

it does what you needed for. but it gets stack or freezes without advise

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: THat it really does what the new rule of Driver Local will ask for as it applies to me as a Truck Driver Local within the 100 miles radius

Cons: it consumes your battery real fast and before you know you are out unless you inhabilitate the location. sometimes, it also don't save your entry as you did? you run the day thinking that it is tracking and at the end you find it that it still hanging on the save screen?

Overall: What I mentioned on top, that it fulfills the DOT Requirements for the use of ELD Devices that reached a death line where now it is mandatory; I really wish it does the long Driver-logs for on the road too? may be it will be something you are working on and then it will be ideal? as per the price? I don't know how much you charge since i'm not the owner of company I used for .

Vendor Response

by busybusy on July 11, 2018

Thanks for the review. Our location services really only logs when you clock in. If you are not running your location services otherwise you will notice a change in the battery usage. This can be seen in your battery diagnostics within the app. Our recommendation is to disable the location services for other apps.
-DH

My busy busy app won't work occasionally if I don't have data.

May 24, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I can clock in and out from my phone. Going on lunch break is when I can just click a button on my phone. I can clock in before my formen shows up. I can analise my time from my home.

Cons: It doesn't load sometimes. Occasionally when I clock out the app says I'm clocked out but doesn't register and keeps the time rolling making more work for my formens.

Overall: I can clock in early in the am before my formen gets to the job site. I can analise my hours from my home without having to log onto a separate website. The app allows me to change jobs while on my way to the next job. The app also slows me to keeps track of hours for individual types of work on each job site.

Vendor Response

by busybusy on July 05, 2018

Hi Chase,

Thank you for your review. We are happy you are able to analyze your time from home and how easiy it is for you to manage your time on busybusy. Do you hard close the app when you are done using it? The app runs in the background for a few minutes processing new information. If you hard close the app too soon, you can stop it in its tracks and wont complete the task. We recommend waiting a few minutes to hardclose the app.

Thank you,
Jairo

Great overall! Saves us time and money in many aspects of our business.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Eliminates the paper time cards. Saves time running payroll. Easy to job cost from reports. Easily check and verify that employees are where they are when they say they are. Customer service is great and they are always willing to help out and do it quickly.

Cons: During our slow months we go back and do an in depth review of all the jobs including labor hours and materials and it would be nice to be able to better organize archived jobs in to years completed. The more years we use it the more complicated it will get.

Vendor Response

by busybusy on August 20, 2018

Thanks for the review. Currently in your reporting, you can view the data by a given time range. This would help you see each year broken down.

Good value , great customer service

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: That I can track my employees where they clock in/out. I can also, allow other people to add codes on their phones and view the reports of hrs daily.

Cons: that is not that user friendly to come up with reports or to add codes and see the code breakdown (reports)

Overall: I get to see where my employees clock in/out for the day. I get to generate daily work hr reports to better track our job costing. However, it is not very user friendly. It takes some exploring

Vendor Response

by busybusy on August 17, 2018

Hi Arlene,

Thank you for the review. We are happy you like the customer support. :)

We hope we can continue to improve our reports for you. Feel free to give more details by suggesting them by going to support>>suggest features within your account.

I hope this helps,

Jairo

We love the convenience the app offers us for reporting & our employees for clocking in/out anywhere

May 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Convenience to clock in/out from any location and the reminders when you leave the job-site. The ability to make sure our staff is entering the correct location on time by using the GPS location functions, project reporting is easy to export to Excel for project management.

Cons: Some of the time adjusting features are a little out dated; we would like to see a way to click on a project and to be able to view who is working at the project.

Overall: Many benefits

Vendor Response

by busybusy on June 26, 2018

Hi Mahala, We appreciate the review. Happy to hear that you are benefiting from the features we have put so much time and effort in creating. Look for our ongoing updates to the app. I think you'll like what you find.
-DH

I would recommend Busybusy!

Sep 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Some good things about this software is that they let you develop it how your specific company needs it. We made it match our accounting system so that was really nice. They've been really helpful to work with whenever we've had questions or any concerns. I work on busybusy and its so much easier for me to navigate through and fix problems that we have with payroll.

Cons: The only con I would say is that sometimes this software can be slow, even when your online. I had some employee's who have had a problem with their app and I just tell them to delete the app and put it back on their phone and then the app usually works for them again.

Vendor Response

by busybusy on September 17, 2018

Hi Shannon,

Thank you for your review. We are happy you would recommend busybusy. So good to hear we were able to work with you for your accounting needs.

If you run into any issues like this, please have your team reach our support team within their app by going to support>>chat so we can troubleshoot further.

I hope this helps,

Jairo

Pretty easy to use and simple platform. Issue I have is the time card entries is kind of confusing.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of access and on demand portable service that the busy busy application provides is awesome. Very easy to keep track and double check hours.

Cons: The time card entries section is kind of confusing because of the setup. I work nights occasionally so instead of keeping the entry times in the same box and just showing the time entry dates and keeping the total entry time for that shift.

It splits it into 2 boxes and entry dates, completely splitting the total time for that shift. Sometimes it doesn't register immediately either so you can't view your hours for the second day of you your shift till you clock out.

Overall: Just the ease of accessibility to your time clock and hours.

Vendor Response

by busybusy on July 12, 2018

Hey Austin,

Thank you for your feedback. We are glad its easy to keep track of your hours. The system will split your time into two entries if your work day goes straight into the next. The reason this happens is because the app's time is based off of 7/24 hour time periods.
I hope this information helps,

Thank you

Jairo

Convenient for a nomadic company to use

May 29, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Anyone can use it on their own personal phone, The software allows for GPS tracking and also it allows us to break clock time up by the job.

Cons: The employees will often forget to save the job info so it doesn't clock them in until they save it. I often have to go in and correct times. In addition the employees often forget to clock out and so that needs to be fixed, an alarm or a reminder for them to clock out would be nice.

Overall: We can divide up the profitability of each job that the employees are working on so we are able to watch our labor costs.

Vendor Response

by busybusy on June 27, 2018

Hi Jody,

Thank you for your review. We are happy you are able to easily track hours to jobs to watch labor costs. We currently have reminders your team can setup to remind them to clock out at a certain time. I will be reaching out directly to you to go over this feature. It's pretty new.

Thank you,
Jairo

Overall a good and simple way for me to track job costs and employee hours. Super easy to use

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Clock in/clock out location function allows me to see who started on what job when. It takes no time to show a new employee how to use and work the app, and I can easily see employees hours and cost right when I need to

Cons: When I go to enter someone's time manually, as I enter their start time it automatically adjusts their end time and visa-versa. Not a huge issue but gets annoying

Vendor Response

by busybusy on July 03, 2018

Hi There,

Thanks for taking the time to leave a review. I'm so glad you have had a good experience with the app!

Please reach out to us from the support button within the app or reach out to us (855) 287-9287 or email support@busybusy.com we will be happy to help you.

-MMA

Great app. Makes clocking in and out a breeze. Helps keep track of jobs and how profitable they are

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Allows you to track jobs and see how they are going in the middle of the job. Tracks our people so you can tell where they are. Allows for break time. Automatically does over time and sets up paychecks!

Cons: Not comparable with the new software. IOS does not have recently used jobs. Wish you could access information from other apps like Google drive.

Overall: Great time keeping. Keeps employees honest. Helps to track jobs from the time they start to the time they end. Love it!

Vendor Response

by busybusy on July 19, 2018

Hi There

Thanks for taking the time to leave a review. I'm so glad you have had a good experience with the app!

Integrations are our focus as we continue to grow.

Great suggestion!

-MMA

the app is great so far, i know some of my employees have some issues with a couple things.

May 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: the tracking of guys time is super easy. the app is easy for guys to use to clock in and out. i like that you can group together jobs under general contractor and the have jobs under that.

Cons: the reporting side is a little wierd. i wish we could combine the old busy busy with the new so we can track our jobs in one system and not have to bounce between the two.

Vendor Response

by busybusy on June 29, 2018

Hi Coy,

thanks for taking the time to leave a review!
I'm glad to hear the sub projects have been useful for you!

I'm interested to know what information you're pulling from busubusy classic. I'll reach out so we can discuss that further, I may have some solutions for you.

-ZL

I really enjoy using the app. Our office admin and crews love it.

May 25, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: With busybusy on my crews smartphones and the desktop app we can get everything done when it comes to time tracking and payroll. It used to be a real pain using paper timecards and manually entering everything in. This is a big help and saves me a a bunch of time and prevents a BIG headache.

Cons: The reports can be a bit clunky at times and sometimes we have problems getting everything to sync up correctly with our payroll system. Definitely not a deal breaker though. Customer service could be a bit better as well.

Overall: Saves me a bunch of time and helps get rid of paper time cards that my guys used to lose all the time.

Vendor Response

by busybusy on July 03, 2018

Hi Tyler,

Thanks for taking the time to leave a review. I'm so glad you have had a good experience with the app!

can you tell us which report you have the problem and what payroll system do you use?

Can you tell us how we can improve the customer service

please reach out to us (855) 287-9287 or email support@busybusy.com we will be happy to help you.
-MMA

We have used busybusy for over two years and love it. It makes time tracking easy for our company.

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: GPS sign in, integration with quick books, easy to check up on my guys, job tracking budgets. I like the ability to edit time, see when everyone clocked in and where they are working for the day.

Cons: Can't access reports for labor budget through the app. I have to sign in on the browser on my phone.

Overall: Save time and money from guys guessing on their time cards.

Vendor Response

by busybusy on June 05, 2018

Great to hear that the app is saving you time and money, Steven! We appreciate the review. The mobile app offers a slightly different experience than desktop, but it is just as powerful and provides the same data. You may be still on our legacy product... We need to get you updated!
-David

Great Customer Service and Support!

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I can't say enough about their great customer support and how receptive they seem to be to improving their product based on suggestions, app is also very user friendly!

Cons: Some missing features such as ability to request PTO without giving users the edit function, occasional issues with time not synching with admin, not easily able to export data to Sage 300, inability to assign specific supervisors to specific jobs, inability to resend new users their initial username and password a second time, all things that can be fixed.

Overall: We are pretty new to using this product, so far just ease of collecting timecards from our employees seems to be the biggest benefit.

Vendor Response

by busybusy on August 10, 2018

Hi Tammy,

Thank you so much for your review. It makes us happy hearing you like our support. Have you suggested all these feature you mentioned? I believe these are all features that have been requested already. Feel free to vote on them by going to support>>suggest feature and search for them.

I hope this helps,

Jairo

We love Busy Busy!!

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I really like that most our guys can understand how to use it. I also like that with the version we currently use we can go between companies without individually logging out and back in.

Cons: We have to update our current version this week and I was told we will no longer be able to log in and have access to all our companies. I'll have to individually log into to each company. So I really won't like how inconvenient that will be.

Vendor Response

by busybusy on July 05, 2018

Thanks for the kind words and rating, Mindie. You should be able to access all of your accounts within the app. It will remember your logins, unless you log out.
-DH

We have been using busybusy to track our technicians as they move from job site to job site.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to sign in and out and review hours. The app linked with quickbooks makes payroll a breeze.

Cons: The only issue we have had with busybusy is that on some cell phones it would not let our techs sign their time cards.

Overall: Payroll is easier

Tracking employees

Easy to review

Time saving by jobs and cost codes being linked

Vendor Response

by busybusy on June 28, 2018

Hi Tareyn,

Thank you for your review. We are happy you love how easy it is to clock in and how it integrates with Quickbooks. Is your team still having the issue of not being able to sign their time cards? We released a new busybusy version a few days ago. Can you have your team update their apps?

Thank you,
Jairo

Simple user interface with lots of customization

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the app and desktop ease of use. The geotags are nice. the customer service has been fantastic.

Cons: The reports are hard to customize. The reports are hard to customize. The reports are hard to customize. The reports are hard to customize. The reports are hard to customize. The reports are hard to customize.

Overall: better tracking of time

Vendor Response

by busybusy on July 26, 2018

Hi Erik,

Thank you for your feedback. We are happy you like how easy it is to use the software. I would like to meet with you online to further discuss how you would like to see the reporting feature enhanced and document this. I will be reaching out directly to you.

Thanks again,
Jairo

Works well and any issues that arise are taken care of quickly.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Tracking the time and locations is really easy and helpful. I like that the application reminds you when to sign in and out.

Cons: The application sometimes shuts down and I have to shut phone off and on. Delete application and download again.

Overall: Calculates times well and GPS location is very accurate.

Vendor Response

by busybusy on September 18, 2018

Hi Harmonie,

Thank you for your review. We are happy you like the features you are using. We hope you continue to enjoy the features.

If you run into any issues with the app, simply reach out to our support team to get it reported. You can reach us within the app by going to support>>chat>>new conversation

I hope this helps,

JC

I enjoy using busy busy to track my hours

May 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Ease of use to use the software. Clocking in for work is so easy and I feel like it is a very good thing for my employers to keep track of all the employees in the office and yard. Time tracking is easy because we can add in as many projects as needed and you can switch from job to job with no problem. I also like you have to sign your time card to verify that your work said hours and that you were not hurt.

Cons: I don't think I really have any dislikes. The only problem I see with the software is as a user not an administrator I can't add jobs in case I am doing a random job or a side job. I don't like that if I forget to clock in I don't have access to go back. I guess this is a good way to make sure employees aren't cheating the system. I also see an issue that if an employee does not have a smart phone they would have to go to a computer and clock in which isn't always accessible. I think it also would be cool to have our employers have access to pay role material so we can see our deductions and the information for pay.

Vendor Response

by busybusy on June 25, 2018

Thanks for the review, Jake. We appreciate the feedback. You will have to contact your admins to give you permissions to add jobs. Be sure to check out the time based reminders to help with forgetting to clock in.
-DH

Don't like some of the reportings, hang up issues with app. Liked the classic version better report

May 24, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

2 / 5
Value for Money

Pros: Easy of use. Ability to add customers with detailed info, gps. Our techs like to click on the address and bring up the gps.

Cons: Hang ups on mobile app, had some desktop issues with reports, don't like some of the reports. I would like to see more reports that include the labor burden for actual company costs.

Vendor Response

by busybusy on July 12, 2018

Hi Ashley,

Thank you for the feedback. We are happy you like the ease of use in the app. We actually released the feature that includes the labor burden on reports. You can now see company costs on projects and subprojects. Let us know what you think of them. :)

Thanks again,

Jairo

I have used busy busy for almost two years now with very little error and down time.

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Tracking and verifying employees hours as well as my own. The accuracy of the app. Rounds time up to the nearest minute for simplification of payroll.

Cons: Crossing time zones gives you an error labeled "overlap".

Sometimes when clicking "End Break" the clock reverts back to "Break Time" immediately, user must click "End Break" again. (Started this a few months ago, never had this issue before)

Overall: Tracking of employees time on duty, customization of time tracking. ease of switching between job descriptions for billing purposes.

Vendor Response

by busybusy on June 21, 2018

Thank you for your review Clark. We are happy to hear you like how accurate our software is. I will be reaching out to you directly to see if we can find out why you are having that hiccup on the "End Break"

Thank you for your time,

Jairo

Easy to use and very convenient,for the office and the end of each pay period.

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Convenient in getting your time in to the office,and how you can edit each time period of each day. Thanks

Cons: As of an employee you can't name each job your on your employer manager does so I would like it to beable to do that as a employee.

Overall: No paper used and easy access.

Vendor Response

by busybusy on July 05, 2018

Hi Terrance,

Thank you for your review. We are happy you like how easy it is to use. Your permission levels are customizable so your busybusy admin can give you permission to be able to add jobs to your project list. We recommend speaking with them and seeing if that would be okay for them to give you that permission.

Thank you,
Jairo

Use it to track time, user friendly any issues we can reach out to customer service and will prompt

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: user friendly, great way to track hours, holiday, sick time and vacation, great customer support quick to respond

Cons: get manager approved time cards through the system would be great. that way we can keep track of authorized approved time cards through the system

Vendor Response

by busybusy on September 18, 2018

Hi Ruby,

Thank you for your review. We are happy the system is user friendly and are glad you are happy with our support team.

You now have the ability for supervisors to approve time cards. Have you seen the new feature? From your computer, go to Company Settings>>time keeping to turn this feature on.

I hope this helps,

JC

I use this app to track my nanny. It's easy to use and track hours, any notes and expenses.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: I have at a glance access to the amount of hours my nanny is acquiring. So I know if I need to cut back on the long hours or if I have enough in my budget for date night!

Cons: Sometimes there is a delay in the reporting and it won't reflect right away if my nanny has clocked out.

Overall: Transparency and accurate reporting of hours. I also like the GPS feature so I know I'm not over paying.

Vendor Response

by busybusy on July 11, 2018

Thanks for the review. We are happy to help you with the delay on the report.

Please reach out to us (855) 287-9287 or email support@busybusy.com we will be happy to help you.

-MMA

Easy to use and helpful in keeping my hours straight!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Easy to use and not a lot of buttons to press. Can clock in and out from almost anywhere. Helpful to have the break button. Choose which location.

Cons: Would be great to have a timer built in to signify breaks. Remembering to clock in and out, this is not a software issue.

Vendor Response

by busybusy on August 10, 2018

Hi Cathy,

Thank you for your review. We are happy you like how easy it is to clock in. We currently have a feature that reminds employees to take a break at a certain time. In the app, navigate to settings>>preferences and you will see the Reminders feature.

I hope this helps,

Jairo

busybusy is a great tool and easy to use.

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What makes this program stand out from the rest is it's functionality and efficiency. It's very simple to use making it ideal for the end user who may not be well versed in app technology.

Cons: Too be honest I couldn't find a flaw worthy of reporting.

Overall: Excellent. The entire app delivers exactly as promised. I never have had to utilize customer service, so I can't speak for that aspect if the program, but as for the administrative options it is far more efficient than traditional time cards or other online methods of time and travel logging. It reports the employees real time locations, eliminating costly wasted labor hours. Since switching to busybusy my job completion rate has almost doubled for the same time allotted. Outstanding!

Vendor Response

by busybusy on October 17, 2018

Thanks for the review!

Easy to use

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to track your time from anywhere your working, Capable of seeing you time sheet as need to verify your time.

Cons: Unable to fix your times unless your given higher privileges, but thats a management thing. Some quirks in the software at times with random start times and finishes

Overall: Just the user, but easier to track time when traveling abroad.

Vendor Response

by busybusy on August 30, 2018

Hi Patrick,

Thank you for your feedback. We are happy you easily have access to your time sheets.

You are correct. That is a position you need in order to adjust your own time entries. I'd be happy to look into the other issue you are reporting. How often does this happen? We recommend hard closing the app every now and then to make the app sync with the server when you reopen it.

I hope this helps,

JC

Great application for time cards

May 29, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This app made it so easy to clock in and out of different projects. It was nice because sometimes our jobs are split up and billed different so it makes it very easy to keep thing separate.

Cons: There were a few times when the app would freeze up in the morning when I was trying to clock in. This is to be expected though with any application.

Vendor Response

by busybusy on June 25, 2018

Hi Kyal,

Thank you for your review. We are happy our app makes it easy for you to accuratly track you hours worked and keep them separate. Im sorry to hear the app freezes up on you. Are you still experiencing this freeze? It looks like both your busybusy app is not up to date and your ios software. Can you update those two and let us know if this fixes your issue?

Thank you,
Jairo

BusyBusy has been a great tool for managing our labor force.

May 29, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I have real time visibility into where my employee's are at as well as a GPS function that allows me to make sure my people area actually where they say they are.

Cons: I don't like the fact that there is not a geo fence option that notifies me when a person arrives at a jobsite

Vendor Response

by busybusy on June 28, 2018

Hi Chris, Thanks for the review. It looks like you are using our legacy product. There is an option to set up the geo fence when you first create the project. We will reach out to you and see if we can help you transition to the new product.
-DH

BB allows us to track our time and work functions very well.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Looking up work performed and hours spent on each job. Easy to find history and job time per person.

Cons: Can't-do everything on my iPhone that I can on a laptop with Chrome browser. I have to go to Apple laptop to make changes at the start or end times weren't properly entered.

Vendor Response

by busybusy on August 06, 2018

Hi there,

Thank you for your review. We are happy you like looking up how many hours have been spent per project. The apps are a little limited on what they can do but you can edit employee's times from the app. Its just limited on reports.

I hope this helps,

Jairo

I like that it's very easy to navigate.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most about the busybusy app, is that it takes very little of my time to clock in and out without delay.

Cons: The thing I like the least about the busybusy app, would be the description and notes section. There's nothing really wrong with it, I'm just not too fond of writings long messages on a smartphone.

Overall: Easy use and the obvious, time tracking

Vendor Response

by busybusy on July 09, 2018

Happy to hear that the app is working well for you, Chris. The note section is designed to provide detailed information and we have seen companies use it for a variety of ways.
-DH

overall good quality

May 26, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: multi-functions. can perform multiple tasks. can track large quantity of data. downloadable reports.

Cons: software locks frequently. download to QuickBooks crashes whenever QuickBooks has upgrade. BusyBusy is not proactive to correct but relies on customer to notify.

Vendor Response

by busybusy on June 29, 2018

Hi Rosemary,

Thank you for the feedback. We are glad you can perform multiple tasks. When you say that it locks, is it the busybusy software or the Quickbooks integration? I will be reaching out directly to you to see if there is anything we can do on our end to help.

Thank you,
Jairo

Busy Busy has been a great tool for our electrical subcontractor business!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use, corrections/adjustment to individual time cards, sub categories for different jobs, and online chat customer service.

Cons: We've had a few technical time out/updating issues, in the past. This outage wasn't too much of a setback, rather only an inconvenience.

Overall: Employee time management, with GPS stamp.

Vendor Response

by busybusy on August 09, 2018

Hi Issac,

Thank you for your review. We are happy you like the ease of use. We apologize for any inconvenience our has caused you. We do our best in testing out future updates but we cannot catch all glitches.

Thank you

Jairo

Capterra loader

ease of use, have all the feature for a great time capture system

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: apps for phone and tablet

export to some accounting software

possibility to use cost codes

track equipment time

Cons: missing a scheduling function

app for phone is not totally stable all the time

could get a task manager function

Overall: saving on payroll processing

Vendor Response

by busybusy on July 09, 2018

Hi Adam,

thanks for taking the time to leave a review.
Love to hear that you've found cost codes and equipment easy to use and useful!

Thanks for the feedback regarding those features you'd like to see! I'll reach out to you directly for more information on what you'd like to see.

-ZL

It has been very easy to use and my employees like the flexibility.

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I like that it keeps records for a prolongued period of time in case I ever need to look back and search for a specific day and project.

Cons: I dislike that you cannot really delete any jobs you might have created by mistake. I dont always want to archive them.

Overall: I get to keep track of how much time employees take in a particular site and how much time out of there day is spent in traffic. This helps me better plan for future projects.

Vendor Response

by busybusy on September 18, 2018

Hi Blanca,

Thank you for your review. We are happy you like how it keeps good record of your time.

If you create a job by mistake, feel free to just edit the name of that job to one that you will use so that you do use up that space and not have to archive them.

I hope this makes sense.

JC

Busybusy works adequately for every requirement needed

May 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to use, I like the fact that I can easily review past dates, times, and locations when I need to.

Cons: If I forget to clock in on time, I cannot change the times. This is understandable, however because of the time-stamped location feature. Also, when you have employees, you really don't want to give them the opportunity to fudge the true time. So really, this is not a negative.

Overall: Every need was satisfied

Vendor Response

by busybusy on June 26, 2018

Hi Henry,

thanks for taking the time to leave a review. I'm glad that you find it easy to review any information you need to.

Being able to edit time entries is based on your permission level. If you aren't able to do that and you need to, your upper management can adjust that for you.

-ZL

We've used BusyBusy for years now and we love it!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Being able to track projects and ease for our employees is the best. It helps us track costs per job and our employees are able to change projects several times per day

Cons: We use the old version and I like it better for being able to export time cards to excel. Other than that we really love the program

Vendor Response

by busybusy on August 06, 2018

Hi Halston,

Thank you for your review. We are glad you like tracking projects and the ease of use for your team. I will be reaching out to you regarding your usage on classic.

Thank you for your time,

Jairo

All the functions seem to work as a supervisor I can see who's on the job & what task they're doing

Jun 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Job management task management and employee logs are all great functions. Time Clock review is a nice function also nice to keep track of task time management

Cons: It'd be nice if there was a alarm to let people know there break is over so employees make it back on time and there wouldn't be as many time card fixes everyday and it would be nice if after you choose your task you don't have hit done

Vendor Response

by busybusy on June 06, 2018

Great to hear that it is working for you, Jesse. We appreciate the feedback. Each company is very unique and we try to cover all as many bases as we can. I have reached directly out to you to get some more details on the specific cons you listed. Thanks again for the feedback!
- David

It did what it's suppose to do

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use, did what it was suppose to do. I was able to understand what I needed to do. No explanation needed on how to use it.

Cons: When there was a provlem, well it never got solved. Contacted customer support for help. They sent it off to IT. IT never did or just didn't want to fix the time. After two weeks I just asked my manager to fix it. So much for trying to take care of things on my own. As for customer service they did a great job... Not so much IT

Vendor Response

by busybusy on July 20, 2018

Hi Mark,

Thank you for your review. We are happy its easy for you to use. Would you mind sharing what the issue was that couldn't get resolved?
I'd be happy to look into it.

Thank you for your time,

Jairo

Easy to use and keep track of my work time.

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of editing my time card and seeing the reflected changes immediately. They ability to look over others time cards and help them clock in and clock out and edit their cards to keep my jobs accurate. This is such a great tool to help our clients see the accountability of our employees.

Cons: Sometimes the software takes a while to load and update. But once it does it works wonderfully. Otherwise there's nothing else I can think of as a user and admin for this software.

Overall: We use it on a daily basis to track time on our jobs. This helps with our billing our customers. We can explain everything easily.

Vendor Response

by busybusy on August 09, 2018

Hi Aaron,

Thank you for the review. We are happy you like the ease of changing times and seeing that quickly reflected. We recommend hard closing the app every now and then. Helps the app resync with the server.

I hope this helps,

Jairo

Very useful spp

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is a very use full app that I use Daily and I like how it is very easy to clock In and out. I like how it is all on my phone and it is more of an exact time. U do not need to go thru the hassle of turning in time and trying to remember hours from the week before

Cons: It's will glitch every once in awhile on my iphone. When I open up the app it will show a blank screen with just the letters busybusy on them and then I will have to close the app and reopen it in another tab for it to work properly again.

Overall: Easy and simple to do time cards

Vendor Response

by busybusy on August 03, 2018

Thanks for the review, Clint. Make sure to keep your app updated and please reach out if you have issues!
-DH

Very easy to use, has everything you need at your finger tips.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can keep track of your daily hours, vacation time, days off. It also shows upcoming holidays for the year.

Cons: the clock out button and the go to break button are to close, I hit the wrong button once in a while and clock out when I'm going to lunch.

Overall: easy to clock in & out

Vendor Response

by busybusy on September 18, 2018

Hi Nancy,

Thank you for your great review. We are happy you are able to keep track of daily hours and pto as well.

I will pass this feature over to our team. We can see how the wrong button can be pressed by mistake.

Thank you,

JC

Works perfect for what we need

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, works for what we need. Not perfect but it works good enough, wish the reports were a little better and we would only have to print one, but I have to print 2 reports to get the info that we need for billing out the client. But love the ease of use.

Cons: Reports aren't perfect, don't have one that gives us everything in one report. Not perfect but it works good enough, wish the reports were a little better and we would only have to print one, but I have to print 2 reports to get the info that we need for billing out the client. But love the ease of use.

Vendor Response

by busybusy on June 26, 2018

Hi Robyn,

thanks for taking the time to leave a review. I'm glad you find busybusy easy to use!

Regarding your request for an all in one report, I would love to hear your thoughts. I'll reach out to you directly for more information.

-ZL

I spend more time fighting this program then I do at work (not really but more time than I'd like)

May 23, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It is online and doesn't require downloads. this should be under cons but it wouldn't solve my problem.

Cons: I'm changing this to what can we add to make this better. First off I use the desktop version. Secondly I have never used customer support or have had to pay for this directly, that is why I put one star in both. there should be adjustable settings for the manual time entry so when I work a regular 8 hour day I don't have to adjust the time I arrived, left, and took my lunch break. It would also be nice to use a 24 hour clock instead of a 12 hour clock with am and pm, I can't count how many times I've filled out my time card went to save and had to go back and change half the times to pm. Another thing that would make it easier is if the date didn't default to today's date, if it forced you to pick it before moving on that would save a lot of time when you accidentally fill out yesterday's time on today's date.

Overall: Not many

Vendor Response

by busybusy on July 30, 2018

Thank you for your review Trevor. Thank you for your valuable feedback. I will make sure i pass this on to our team. We are working on being able to customize your defualt start and stop times. :) This should make adding time more easier.

Thank you,

Jairo

Easy to use

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy for our workers to log in and log out. Love the ability to see where they logged in and out. Simple to add jobs and locations.

Cons: It is not easy to track/ look at individual hours worked on a job for one employee, or a group of employees.

Overall: It's much easier for us to use BusyBusy than using a time clock, or depending on our employees to manually track their hours on a card. This is especially true when they are traveling for work. Less lost time cards and easier for us to track hours.

Vendor Response

by busybusy on July 23, 2018

Hi Matt,

thanks for taking the time to leave a review! I'm so glad you've loved the ease of our application.

I'd love to go over some solutions to simplify the process of looking over time cards!

-ZL

app works when data is input.

May 29, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: easy to use when the info is entered. Would be nice to enter a job as opposed to putting in a default and then enter description. Not the end of the world.

Cons: It constantly asks for location. Guess what we are a family business and location is not necessary. drains battery for constant location.

Lets see how private my info of the survey is. Will you share? (Just planted a seed)

Overall: nice to verify time spent on and off a job.

Vendor Response

by busybusy on June 22, 2018

Hi bob,

Thanks for taking the time to leave us a review! I'm happy to hear you find the app helpful when using your inputed information.
Regarding location requests, this is a feature that is going to be modified in a release shortly. We originally added this in an attempt to encourage and remind employees to allow GPS as per request of many companies, but we realize this isn't necessary for all.
Thanks for the feedback!

-ZL

Reports are really good and easy to work with.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Easy to add new employee's. Easy to track timecards. Reports are easy to use and have plenty of options.

Cons: Would like to see pictures for the project in one folder like the old busy busy app. Have to go into each individual picture in and out, not productive to look at them this way.

Vendor Response

by busybusy on July 11, 2018

Hi Sam,

thanks for taking the time to leave a review. I'm so glad to hear that you've found the app easy to use!

Thank you for the feedback on photos! I'll submit that feature request for you.

-ZL

Great support. Great core product function. We're excited for new development function too!

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Project and GPS tracking. Robust syncing between app and desktop versions. Amazing support. Their team listens and responds to our suggestions for software improvements.

Cons: Staff scheduling would be a great feature to have incorporated in busybusy--currently we have a separate stand alone shift scheduling software and then actually track time in busybusy. GPS monitoring (like how fitbit and apple log a path/distance for a run) would also be a great addition to have. So, it looks like I do not have anything I like least about the existing software. I am simply looking forward to additional function.

Overall: Automated time sheets. More accurate time keeping and project allocation.

Vendor Response

by busybusy on July 05, 2018

Great news, Brian. Scheduling is coming very soon. Appreciate the great review and suggestions.
-DH

Efficient, Simple, and Effective!

May 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that BusyBusy's user interface is simple and has just a few buttons to choose from. The simplicity makes it easy to log hours compared to how we organized it before. Busybusy saves a ton of time for everyone and provides a place for our logging history to be stored in one place for whoever needs it on our team- from managers to accountants to priniciples. It is also easy for everyone on our team to use, even for some of us which were never used to logging hours digitally!

Cons: Sometimes the software doesn't sync up correctly between the desktop and application versions.

I also wish there was a way to customize project's cost codes- meaning that I wish only specific options were available for that specific project option in order to prevent confusion when reviewing time cards. Sometimes certain projects have a 'specialty' list which might not apply to other cost codes lists.

Vendor Response

by busybusy on August 31, 2018

Hi Paulina,

thanks for taking the time to leave a review,
I'm so glad you find busybusy easy to use!

Thank you for the feedback about cost codes, I will reach out to get more details so we can submit that request for you!

-ZL

Hasn't been terrible but not super great either

May 23, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 4.0/10 Not
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Pros: The fact that I don't have to do paperwork anymore and I am able to keep track of my time myself is very nice as well. And to know what hours and stuff that I have at the end of the week and the end of the pay period.

Cons: It gets slow and glitchy quite often and often just freezes and kicks me out at random times or won't respond at all so I have to exit the app and reset it quite often. Other then that it's pretty good most of the time.

Overall: Being able to track time with less paperwork and more of a breeze

Vendor Response

by busybusy on August 03, 2018

Hi Brady,

thanks for taking the time to leave a review! i'm so glad busybusy has reduced your paper work! That's one of the many things we strive for.

I'll reach out regarding the freezing you're experiencing. There are a few things we can try to stop this so you have the best experience possible.

-ZL

Overall a great solution.

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: The ability to clock in an out whenever and wherever I am. It is also very easy to switch between projects quickly allowing me to keep better track of my time spent.

Cons: Often the timer on the drop down app is non responsive and leaves me clocked in after I have dismissed the timer.

Overall: An easy and effective way to track your time spent on specific projects. Easy enough to clock in and switch between jobs, keeping better time for your clients.

Vendor Response

by busybusy on July 19, 2018

Hi Peter
Thanks for taking the time to leave a review. I'm so glad you have had a good experience with the app!

I will be reaching out directly to you to see if there is anything we can do on our end to help.

-MMa

Easy to use to track labor hours for payroll and assign to jobs for job costing

May 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Likely

Pros: It is very simple to clock in and out. Also to add projects. The reports are helpful. Like the map for the employees to use for directions to project.

Cons: The software is glitchy on some of the employees phones in the field. They think they have clocked in then when they go to clock out they aren't clocked in. Could be their phone?

Overall: Payroll hours and job costing

Vendor Response

by busybusy on July 16, 2018

Hi Cheryl,

Thank you for your feedback. We like how easy it is for you to use. Have you had your employees hard close the app and reopen it when it acts glitchy? This makes the app resync with the server and fixes most small issues with the app.

I hope this helps,

Jairo

Great app - still some room for improvement with adding features

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Fairly easy to use (if you're clocking others in it's a bit more tedious).

Integrates with Quickbooks!

Cons: For our company, we need to clock in with job numbers (busybusy's subprojects). You can search for these with iPhone or by computer, however you can only search for customers (busybusy's projects) on Samsung phones.

Overall: Real-time time tracking that automatically imports into our accounting software (Quickbooks) makes payroll much easier!

Vendor Response

by busybusy on July 12, 2018

We love the app too, Lisa. Thanks for the review. Just to let you know, the con you listed is being addressed and will be fixed in the next release. Let us know if you have questions in the mean time!
-DH

Have had it for years and love using it.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and that it is readily available to use every day. Also that we have the ability to put as many people on it as we want.

Cons: That it crashes. It has crashed multiple times and employees aren't able to get in. Also, they have a hard time with changing passwords.

Overall: That it is easy to do payroll!

Vendor Response

by busybusy on August 14, 2018

Hi Amy

Thank you for the great feedback!
I will contact you regarding to the crash and password, there are some things we can go over.

-MMA

Only a few recent issues, but overall a good experience.

May 22, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It has the ability to track clock in and clock out locations, and can give reminders. This is helpful.

Cons: It can be temperamental and have issues quite often. Recently, I have to open, then close, then re-open for it to automatically log me in.

Overall: Makes time tracking easier

Vendor Response

by busybusy on September 11, 2018

Hi Zack,

thanks for taking the time to reach out.
I'm so glad you've found the reminders to be helpful!

I'll reach out about your login issue so we can look into it.

-ZL

We have been using BusyBusy for the past 9 months and really like it so far. There are a few quirks

May 29, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Pros. You can put a lot of detail in the system about each project and break each project down into sub-projects

Cons: Lack of searchability of details in the project. I can't search for a project # as that field is not searchable as of May 2018. Other issues seem to be related to Android. Signing a time card does not work in iOS.

Overall: We are trying to attribute our cost of time better to our business as it relates to projects and profitability. This is a very good software and if we paid for some of the features it would even be better. Our company is pretty small (6) to warrant the need to job cost and go more feature rich than the current free offering.

Vendor Response

by busybusy on June 21, 2018

Thanks for the review, Mike. Glad to hear that it is helping your company make better decisions and track profitability. We will be in touch about the issues you are facing.
-DH

Capterra loader

So simple to use! Finally an app all my techs don't complain about!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The time card reports, they make doing payroll so much quicker! Easy to find, easy to read!! Also the break tracking feature. I'm not hunting down technicians anymore to ask them if they took a break, it's right there at my fingertips when I'm ready to process payroll :)

Cons: Very rarely, but its happened a couple of times, I've been logged out of my app on my phone. Nothing too frustrating, I log back in and I'm back in business!

Overall: Less headache when payday comes around!

Vendor Response

by busybusy on August 15, 2018

Thanks so much for the kind words, Taylor. We are thrilled to hear that software is working for you so well.
-DH

When clocking in and clocking out, this software is very easy and efficient.

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how this software gives you multiple options on where to clock in from, since this will effect your pay. I also like being able to see how many hours I have either for the day, the week, or the pay period.

Cons: The thing I like the most least about this software is that I feel like it is so touchy. When I open the app sometimes to go on break I have accidently pressed clock out. I wish it had a verification button for you to say yes or no before doing so.

Overall: Easily being able to clock in and clock out of work and being able to see my hours.

Vendor Response

by busybusy on September 18, 2018

Hi There!

thanks for taking the time to leave a review!
I'm so glad to you've found the projects and clock ins useful and easy to use!

Thanks for the feedback on the verification process for the clock in and outs!

-ZL

Fast and easy

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fast and easy I use it everyday and it's just such an asset and worth the month for tracking hours and time

Cons: Sometimes it crashed frequently and it causes huge problems but they are fixed promptly with the chat team

Vendor Response

by busybusy on August 15, 2018

Hi Mireya,

Thank you for the review. We are happy its an asset to your company. We always recommend having the latest busybusy app and reaching out to us when its not working properly.

Thank you for your time,

Jairo

This is great software it has one or two things that do not work with MYOB but overall it works well

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its on individual phones anyone can use it with ease.

The GPS function ensures we know what time people are signing on and off on sites away from the workshop.

I am able to track all the costs from each individual jobs it means that budgets can be followed closely.

Cons: Reporting dates and cannot be lined up with MYOB so our payroll is split between two different weeks on busybusy.

It does not allow for night shift, you have your payroll split into two when they work nighthift

Overall: Great reporting

Accurate Timesheets

Reasonable cost

GPS recording for disputes on offsite work

Vendor Response

by busybusy on June 21, 2018

We appreciate the kind words! In terms of dates lining up, we allow for pay periods to be changed even after the initial set up. We offer a variety of windows for pay.
-DH

Very easy to clock in and out

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I like most about this software is the accessibility in the ease-of-use in the application and or the website. It makes the start of my day simple and effective which works great for me.

Cons: I have experience sometimes when I download the app for busy busy it will not load in office close out which may be a minor bug also sometimes when I open up the application it does take a few minutes to load and fully paid up before I am able to clock in. Also the e-signature is a little hard to use when I sign off for my hours.

Vendor Response

by busybusy on July 10, 2018

Hi Michael,

Thank you for your review. We are happy it's easy to use. I'm curious to find out what trouble you are having using the signature feature. I will be reaching out directly to you.

Thanks again,
Jairo

I like the software overall.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Allows for real time labor accounting on a per job basis. Helps us see time related to breaks, travel time and shop time. Gives us data to analyze specific work types, track related profitability and focus landing more of the work that's most financially productive for our business. We could expand on what we're doing to gain more info.

Cons: Sometimes the app doesn't update so employees can't select newly entered jobs. We believe there's a way for the time card info to be imported to QuickBooks but we don't know how to do it. The address (map) function doesn't seem to work.

Vendor Response

by busybusy on September 19, 2018

Hi There! We would love to help with your issues. Please reach out to us at support@busybusy.com or message us right from the app!

I love it for billing and payroll

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I know where the guys are working all the time, what job they are at, what equipment they are using, and where I can get in touch with them.

Cons: I wish it had more report options, a report with each employee, how many hours at that job and what he did on that job - all in one report.

Overall: Saves me a lot of time for several different aspects of the company.

Vendor Response

by busybusy on August 02, 2018

Hi Jaci,

Thank you for the feedback. Im happy you like doing billing and payroll on busybusy. We are glad we make it easy. Please submit your feature request by going to support within your account>>suggest feature.

I hope this helps,

Jairo

Easy to learn and implement; however, field usage was a bit difficult.

May 22, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Reports are very easy to use and functional. Easy to categorize employee into groups. The upload of the project breakdowns works great.

Cons: The multiple entries required for a day if an employee works in several different projects. Would be great if you could do a single entry and allocate to the separate projects in that entry instead of doing multiple. This is the biggest issue we have had with field implementation.

Overall: Great platform, a bit difficult for use in the field for those employees that are not very tech savvy.

Vendor Response

by busybusy on September 18, 2018

Hi Amber,

thanks for taking the time to leave a review!
I'm so glad you like the reports and find them simple and informative.

I will reach out to pick your brain a bit more about the project structure you have in mind.

-ZL

Ok

May 24, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
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Pros: I like that I can view my hours any time I have a question or need refer to it I can fast. I also like that it shows the device used to make changes so if my employ try's to take time I can see when and who.

Cons: I absolutly dislike that app wants constant access to my location. When clocking in out is the only time location data should be accessed.

Overall: Little

Vendor Response

by busybusy on July 05, 2018

Hi Kelly,

thanks for taking the time to leave a review. I'm so glad you find the edit history helpful!

We will be coming out with a feature in the near future that will allow your employer to turn off the reoccurring notifications for your location. In the meantime, you can stop them by allowing access "always" which will still only grab your location when using the app and clocking in or out.

-ZL

Is a good app for tracking employees time. It fits well enough to cover most any base I can think of

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: Ease of touching base with labor on multiple projects and the multiple phases of work on each project. Easy to understand for the average user. Simple to adjust errors by management.

Cons: Can get glitchy at times muck like this review that won't let me write the amount of characters requested for a minimum.

Vendor Response

by busybusy on July 06, 2018

Hi Scott,

Thank you for the review. We are happy you like the ease of tracking your time with busybusy. We are always working on improving the app. We always recommend hard closing the app to make it resync with the server.

Thank you again for your time,
Jairo

Good product with great customer service

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Customer service is timely and helpful. The developers listen and work hard to implement desired changes. I like the ability to use on desktop or mobile. Setting up new projects and archiving old projects is easy. Being able to see where everyone is and what project they are working on is great.

Cons: Works best with Chrome but the other company programs I am required to use work best in Internet Explorer, I don't like having to jump back and forth.

Vendor Response

by busybusy on September 19, 2018

We appreciate the review. It is true, our software does better on Chrome.

Easy to use and seems to work well. Sometimes there are syncing issues, but overall a good product

May 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The ease of use and reduced time spent on other timecard jobs. I like that you can use the web version on your phone instead of the app.

Cons: Sometimes it does not clock you out, resulting in having to go back or find a manager that can edit your times. I do not like the good function as it drains my phone, especially since my phone is older.

Overall: Easy timecards and mobile clocking in and out

Vendor Response

by busybusy on July 11, 2018

Hey Terik,

Thank you for your review. We are glad the product is easy to use. Please make sure you have the updated busybusy app. Another helpful tip is to hard close the app every now and then. This makes the app resync to the server when you open the app again. Would you mind explaining what you mean by the good function? I'd like to help you out.

Thanks again,
Jairo

I like using BusyBusy. It has great features and it's easy to use.

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It makes sure I get paid for the amount of work I did. I also like the fact that my boss can change things if my time is messed up.

Cons: Doesn't work if there isn't cell service. Maybe an offline version that can have information about the job until you are online and it can sync.

Overall: It is a great way to keep track of time as long as you can remember to use it daily. I set alerts on my phone to clock in and out when I get to work.

Vendor Response

by busybusy on September 18, 2018

Hi Ryan,

Thank you for your review. We are happy you are getting paid for the work you have put in.

Our app should work in offline mode. Any new jobs added through the website when in offline mode will not sync until service is back online but you can clock into existing projects that have been synced prior to going offline.

I hope this helps and let us know if it doesn't.

Thank you,

JC

We love BusyBusy and use the reporting functions a LOT!

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The new updated software is great. We love having our guys log in and being able to run project/guys reports.

Cons: Wish it had live geo-tracking. We just would like being able to check up on where guys are at any given time.

Vendor Response

by busybusy on August 17, 2018

Hi Chris,

We are happy you like our reports and the functions. I'd be happy to add you to this feature request. Please keep them coming.

Thank you,

Jairo

Works great but is glitchy at times

May 22, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Easy to punch in whenever the job starts and check overall hours for the week with ease as well as look back at past hours

Cons: Seized up a lot and makes you delete the app and reinstall it on your mobile device. I do not like the tracking portion of the app. It's a breach of privacy

Vendor Response

by busybusy on August 24, 2018

Thanks for the feedback, Joe. The app takes a GPS stamp when you clock in and out. This is a huge benefit if you ever get in a dispute about being on a job site or not. We are sorry to hear that you have had trouble with the app. Please continue to reach out to our support team.

easy to use, as far as value for the money? That question is above my pay grade

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

Pros: I can sign in fast, This helps my day out a lot makes it go better

Cons: keeps asking me for my location every time I clock in or out. ,,,,,,,,,,, this makes my day less efficient.

Vendor Response

by busybusy on July 05, 2018

Hi Todd,

thanks for taking the time to leave a review. I'm so glad to hear that busybusy make for a smooth work day!

We will be releasing a feature in the near future that will allow your company to turn those notifications off. In the meantime, you can get rid of them by allowing the location in your settings, keep in mind this will still only allow your gps to be pinged when you clock in or out.

-ZL

Super easy to you. Best way to keep track of hours worked in a pay period.

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Frequently updated. To this date has been reliable. Been a user for over a year now and have been using it daily.

Cons: No complaints as of yet. Currently running the app for android and have had no issues in the past year of use.

Overall: Get accurate and easy to understand time cards. The app runs smoothly on android and has been reliable for the past year of use.

Vendor Response

by busybusy on August 03, 2018

Hi Andrew,

Thank you for the great feedback! We love hearing its super easy to use for you and track your hours worked. We hope you continue to enjoy your usage on the app. Keep being a busybusy rockstar!

Jairo

Great software to track guys and time.

May 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money

Pros: No paperwork is needed and it allows you to have a time stamp on everything. This is great for documenting when things have happened.

Cons: It's a little slow when you click from one page to the next. My crews send pictures in all the time and it takes forever to go from one to the next.

Vendor Response

by busybusy on July 17, 2018

Hi Mike,

Thank you for the feedback. We like how easy it is for you to document things and have everything time stamped. We recently made some improvements on the photo section. I hope you experience has been better. Please let us know otherwise.

Thank you,

Jairo

No problems whatsoever, very user friendly

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: That it is easy to navigate and make changes. This makes life a lot easier with the technicians needing to clock in and out.

Cons: That our information completely deleted on the old software . If there is a way to recover it we would like to know.

Vendor Response

by busybusy on August 27, 2018

Thanks for the review. We have reached out in regards to deleted information and we should be able to recover it for you.

Helpful program to streamline jobs/time sheets

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to track hours and notes per job, including adding photos. The search function to find jobs and job numbers

Cons: The inability to select the project or job and then choose the dates/times to see the work performed on that job. Instead it forces you to select the dates first and then loads any and all jobs

Vendor Response

by busybusy on August 17, 2018

Hey Tim,

Thank you for the review. We are happy you like tracking the hours and notes per job. Please feel free to suggest these features you are describing by going to support>>suggest features.

I hope this helps,

Jairo