# Zoolz Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoolz Software - reviews, pricing plans, popular comparisons to other Cloud Management products and more.

Source: https://www.capterra.com/p/132789/Zoolz

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# 

 Zoolz Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Zoolz

## What is Zoolz?

Cloud storage solution based on Amazon Glacier that helps small to medium businesses store, encrypt and protect data of any size.

## What is Zoolz used for?

[Cloud Management](https://www.capterra.com/cloud-management-software/)[Business Continuity](https://www.capterra.com/business-continuity-software/)

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

65%

Neutral

6%

Negative

29%

Starting price

$15

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoolz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://zoolz.com&name=Zoolz)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoolz

3.6 (34)

VS.

[4.6 (368)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (34)

Ease Of Use

4.7 (74)

Value For Money

3.5 (31)

Value For Money

4.4 (67)

Customer Service

3.2 (27)

Customer Service

4.5 (70)

## Zoolz alternatives

[4.5 (698)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/132789/Zoolz/alternatives/)

## Pricing

Value for money

3.5 (31)

Free Trial

[View pricing plan details](https://www.capterra.com/p/132789/Zoolz/pricing/)

Business (Intelligent Cloud Backup)

$15.00

Flat Rate,Per Month

It includes:

-   Automatic Backup
-   Compliances
-   Data Transport
-   Document Ediscovery
-   Enterprise Ready
-   Media Ediscovery
-   Mobile Apps
-   Realtime Search
-   Tribid Technology
-   Users Management
-   Video and Audio Transcription

Business Cloud (Backup & Archive)

$19.99

Flat Rate,Per Month

It includes:

-   Access Files Anywhere
-   Backup
-   Backup Policies
-   Big Data
-   Cold Storage
-   Enterprise Level Web Core
-   Mobile Apps (Work on the Go)
-   Reporting
-   Restore
-   Security
-   Server
-   User Management
-   Windows Integration

Value for money

3.5 (31)

3.5

Based on 31 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.2 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.2 (27)

3.2

Based on 27 reviews

## User reviews

Overall rating

3.6

Based on 34 reviews

Filter by rating

5(14)

4(8)

3(2)

2(3)

1(7)

Mentioned topic

Sorted by most recent

BH

Ben H.

Office Mannger

Civic & Social Organization

### "Good product. There is value for the price"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 16, 2023

Pros

Ease of backup and recovery. It is very easy to set up the backup and very easy to restore previous versions

Cons

No backup versions for folders. A folder that has thousands of small files in it, I will not be able to restore the folder to previous versions.

Switched from

[Acronis Cyber Protect](https://www.capterra.com/p/237140/Acronis-Cyber-Protect/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DB

Derren B.

Founder

Venture Capital & Private Equity

### "Saved me in a pinch"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 15, 2023

My laptop was stolen when someone broke into my car. Years of data on this laptop and I thought it was gone. Upon purchasing a new laptop and installing the Zoolz app, EVERYTHING was restored as if nothing had happened. Truly a life saver for the business user.

Pros

Low usage in the background, but grateful that it is there.

Cons

A bit hard to find the download from the website since they upgraded several times over the years. but once installed it's very simple

Alternatives considered

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[Google Drive](https://www.capterra.com/p/161425/Drive/)

Reasons for choosing Zoolz

Trusted name brand that has proven reliable over the years for several businesses that I've been involved with

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PS

Philip S.

Helper

Computer Networking

### "Reasonable Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 15, 2023

Pros

For the money this is the best cloud based backup solution that I have found. It works in my use case.

Cons

It is a minimal system in the sense there are no details without going to each individual computer or server.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

Justin P.

personal

Consumer Services

### "Hidden charges"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 12, 2022

Terrible just start using and hidden charges wikll pop up all over the place.Their address is a multidesk ventuuure place, there is not even an office.contact Justin Porter...\[SENSITIVE CONTENT\]

Pros

I've hardly used it even though I bought it some time ago

Cons

As soon as you begin using it (lifetime purchase) you get a message saying that you have to pay a monthly/yearly extra charge or you will be frozen out! When purchasing this fact is not mentioned.You then get a premium option to pay (Premium, but there is no basic option!)

Reasons for choosing Zoolz

It seemed a genuine alternative

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BK

Basil K.

IT Coordinator

Logistics and Supply Chain

### "Waste of money"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 3, 2022

Waste of money and terrible customer support.

Pros

Price only less, but very less secure cloud too. So we can't use this for our personal data..We can purchase this for kids Cartoon videos saving.

Cons

Waste of money and not good support. I have purchased a lifetime plan on 2018. This is my 1st cloud service.But now I'm planning to delete my account. Do not purchase any life plan at Zoolz or BigMind. They will slowly add ads to your account and force it to add on for maintenance plans (annual). After the plan expires, your lifetime account will also be suspended if you do not renew it. (From my experience). If you try to contact them support will reply after repeated reminders.

Reasons for choosing Zoolz

I will not recommend Zoolz now on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CP

Christopher P.

Cold sheer labor

Logistics and Supply Chain

### "Very satisfied"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 13, 2022

Pros

Everything.. The customer service is fantastic.. The price and the storage

Cons

There's time it gets stuck and won't let me in and when I text you the problem it does get fixed 24hrs or less

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HK

Heinz K.

Landlord

Real Estate

### "Reliable and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 6, 2022

Being a landlord with 4 appartments, I must rely on the integrity of data on my PC. Zools gives me protection against HDD failures, accidental deletion of files and Ransomware.

Pros

Highly configurable yet easy to use, reliable

Cons

The migration from one PC to another did not run as smoothly as expected. However, the support organisation was very helpful and they even offered me a remote session. A liile drawback is the cold storage, which requires a delay of up to several hours.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EF

Emanuela F.

Singer songwriter

Music

### "Great customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 25, 2022

It's great to store all your materials, document's folders, music, movies, whatever fills up you laptop to keep it working well without having all the storage full.

Pros

It's great that you can connect your phone, computer and drive and have it all in one place.

Cons

On my old computer I found it a little limiting the fact that I needed to have a software installed to be able to upload files on my storage. I don't know if this has now changed as I haven't used it in a while, but I'm sure there are more features I'm not aware of yet.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mike W.

Data Engineer

Automotive

### "Personal account migrated to Business account"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 18, 2021

It has been great. I have reached out the the sales team a few times with questions during the migration from personal to business and it they have been quick to respond and helpful with their answers.

Pros

I signed up for this product because a great promotion years ago. It was a one time fee for "life". The last year the personal accounts we no longer offered so I was switched to a business account. I do have to pay now, but because of my grandfathered account you have provided me with a 90% discount, so it is still worth paying the small amount yearly to know all my data, especially pictures are backed up.

Cons

No, I feel like it is meeting my needs as an off-site backup for my important data. It is pretty straight forward to navigate what I have backed up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BY

Ben Y.

Camera Technician

Media Production

### "Lifetime cloud"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

September 8, 2021

Pros

Liked backing everything up safely. Like the app on iPhone

Cons

Can’t view pictures or videos on the app on iPhone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132789/Zoolz/reviews/)

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Popular comparisons

[Rubrik vs Zoolz](https://www.capterra.com/compare/132789-148206/Zoolz-vs-Rubrik) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)