# Page 2 | Roosted Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Roosted the right Staffing Agency solution for you? Explore 93 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132800/Roosted/reviews --- Roosted 4.4 (93) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Roosted ## Showing most helpful reviews Showing 26-50 of 93 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Joe H. President Entertainment Used the software for: 1-2 years ### "A Year of Schedulehead" November 26, 2018 5.0 We schedule contractors for multiple events on a given day. We previously tried some of the well known scheduling apps, but were never able to find the right fit. Those applications seemed to think in terms of hourly employees, and it was very clunky trying to apply them to our use-case. Schedulehead was designed for event workers, or one-off type shifts. If you staff events, or have an application that requires more sporadic staffing of contractors on a case-by-case basis, Schedulehead is the only app I've found that handles this gracefully. Pros Flexibility and customization options | Many of the reviews I've read mention problems that are easily fixed by simply changing settings, or contacting the support team. I've found, over the last year and a half of using Schedulehead, that the power of the software under the hood is much more comprehensive than what you may see initially. In order to avoid confusion and make the onboarding experience frustration-free, it seems some of the more advanced features were not visible. However, a simple contact to the team at Schedulehead opened up a lot of power. The most important thing though, is the willingness on their part to roll out features custom to our account, and unique to our needs, at a very reasonable cost. Cons If I had to say a "con", it would simply be that my company has been a customer of Schedulehead since they were much smaller than they are now, and we've been through lots of changes with them over the last year and a half. It's been very rare though, that a change had any negative impact on the user experience from our perspective. In fact, many changes have been made, at least in part, at our request. So to some degree, the 'con' for us, is also a big plus factor. The ScheduleHead team listens. And they respond quickly. Review Source NM Nyembesi M. teacher/chef Hospitality Used the software for: 6-12 months ### "Wonderful software" May 13, 2022 5.0 Program is designed to make work easier for companies and employees. Pros Payroll,scheduling and time tracking work really well for me.Good for employee clock in and clock out.Its time a time saver. Cons Not a very fast software.More features needed for it to be user friendly. Review Source Response from Roosted May 16, 2022 Thanks for your input, Nyembesi! If there's anything slow for you about Schedulehead, please let us know by reaching out at support@schedulehead.com AD Aurora D. Labor Coordinator Entertainment Used the software for: 1-2 years ### "Practical for Management and Employees" October 6, 2018 4.0 It's been very easy to pick up but there are still some flaws and kinks that could be worked out. Luckily, support is very helpful and attentive to any issues we have with Schedulehead. Issues we've brought to light have definitely been acknowledged. Pros Makes employees be aware of shifts as soon as I get them up onto Schedulehead. I can also contact everyone on a shift immediately in case there are any last minute changes. Cons That bail out button needs to go! I don't like that employees are able to bail out, after confirming, with an ease of a button instead of canceling with an explanation. Also, I feel there are too many texts and emails that go out when working on filling work shifts. Review Source Response from Roosted August 16, 2019 Hi Aurora! Thanks for the review! So that you're aware, you can disable the bailouts, and also customize them to fit your needs better. The goal of having bailouts is to allow workers to bailout (if they're going to anyway) but have them do so in a pre-approved timeframe and manner that works for your company. Otherwise, you can still disable them altogether. I hope that helps, and if we can help any further please email support@schedulehead.com Thanks! JM Joel M. Vice President of Operations Restaurants Used the software for: 1-2 years ### "Schedulehead works well for Caterers and event planners " May 16, 2019 5.0 In Catering we are sometimes looking to schedule 80 or so people for multiple events and event sites on the same day. Schedulehead allows us to do so easily by building each event separately with event site information, uniform info etc. The auto text feature is also great allowing people to get info on events they may want to request to work. Pros Schedulehead is built well for Catering. It allows you to schedule based on the event itself or in a regular grid type schedule for your more normal shifts. Cons This isn't much to not like with Schedulehead. Especially after using it for a while. Alternatives considered [When I Work](https://www.capterra.com/p/121248/When-I-Work/)[HotSchedules](https://www.capterra.com/p/52611/HotSchedules/) Reason for choosing Roosted I felt the event driven side of schedulehead made sense for what we were looking for. Review Source J.D. T. General Manager Restaurants Used the software for: 1-2 years ### "Great scheduling platform" October 3, 2018 5.0 I practice taking my glasses off because I had a fantastic time and this program makes my already very busy job much easier Pros The ability how to adjust scheduling needs based on operational requirements Cons App could use a bit more features that are operationally assisting the operator Review Source Alaric V. Owner Events Services Used the software for: 1-2 years ### "Wasting resources " September 29, 2018 1.0 Schedulehead is a waste of time and money. Pros There is nothing worth noting about this product. Cons The customer service is probably the worst. Review Source Response from Roosted October 9, 2018 Hi Alaric, Thank you for taking your time to review Schedulehead, that's important to us. I'm sorry to hear that you think our customer service is the worst, we pride ourselves on having no hold times with knowledgeable, dedicated experts to help you through the process. I see you never added any workers to your account and only used the app for a few minutes. If you haven't already found another solution, I'd like to invite you back for a phone call with a Client Success Engineer to learn if Schedulehead is a good fit for your needs. Thanks again! VR Verified Reviewer Founder / Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Best value and simple to use" September 28, 2018 5.0 More time with less headaches of scheduling staff Pros Schedulehead allows me to create events and notify staff in minimal time allowing me to concentrate on making the event successful for my clients. I don’t even need to remind my staff, Schedulehead does it for me. Cons Isn’t an admin feature on the app version. Review Source DB Danielle B. executive chef Food & Beverages Used the software for: 2+ years ### "good program and easy to use" October 5, 2018 5.0 Pros Once you get in there and figure out all the features it very easy to navigate though and fill out. Cons Some entries take more time than others but for the most part its pretty quick once you learn the ins and outs Review Source Devon W. Manager of schedule Hospitality Used the software for: 6-12 months ### "Great Value " October 9, 2018 5.0 Pros Product is very user friendly helps me and my staff with out scheduling needs from a-z Cons I have no negative reviews in my opinion Review Source Justin C. Executive Business Development Specialist Marketing and Advertising Used the software for: 1-2 years ### "Not the prettiest interface, but a well laid out program" September 28, 2018 5.0 Works well for scheduling! Pros It is easy to use and schedule employees. The interface is easy to use and clean, without a lot of extra unnecessary clutter to distract from the main purpose of the program. Cons Seems a little like it is displaying on a Windows 98 computer. Love the simplicity, but the design could be a little more aesthetic. Review Source VR Verified Reviewer Director/ Audio Engineer Entertainment Used the software for: 1-2 years ### "Small AV company" October 5, 2018 5.0 Pros An easy way for the small management team and all freelancers to see where we're at in real time Cons Unable to assign staff to multiple events in one day. Advising of a clash is a great feature, but an option to override / accept anyway would be a very useful feature. Review Source JA Jayme A. Owner Arts and Crafts Used the software for: 2+ years ### "Solid scheduling system " October 5, 2018 3.0 Positive. Pros I like that it is straightforward, easy to use. Cons I am a tiny busy scheduling birthday party characters. I need lots of people who work very sporadically in their free time. I wish there was an option to have more than 10 workers in my case for free. I HATE the new view. Wish there was an option to just select the old view forever. Review Source VR Verified Reviewer Merchandise Team Manager Retail Used the software for: 1-2 years ### "Easy Cute Scheduling App" September 28, 2018 5.0 Pros I like the ease it has of saving schedule Templates, shift templates, and the ease of use! Cons I wish the software had more ways of messaging, such as a chat room for coworkers to talk or for employees to give feedback. Review Source EE Elizabeth E. Labor coordinator/Project Mgr. Entertainment Used the software for: 6-12 months ### "Review" October 8, 2018 5.0 My overall experience with Schedulehead has been positive. In the past what I am currently doing on SH I was manually doing on excel so it has created a way for me to have a lot more information at my finger tips. Pros The ability to communicate with all employees and have a structured system. Cons It is still a work in progress, and I like least at the moment is the look of the new interface. I like the box like look of the old interface. Also, the fact I can not just call someone not booked on a call. It is a few steps to get to someones phone number and then its in their profile it is not a call option. I have to copy and paste the phone number. Review Source Michelle R. Customer Experience Supervisor Hospital & Health Care Used the software for: 1-2 years ### "Great software" October 9, 2018 5.0 Pros The ease and flexibility to create a schedule Cons Nothing :-) I love this program. Scheduling is easy with this program Review Source CG Chad G. Owner Events Services Used the software for: 2+ years ### "Gets the basic job done" October 5, 2018 4.0 Pros Liked being able to send out a job opening to our entire roster of staff all at once. Cons Wished they could be able to log their hours through the app. The app needs more work. Review Source Response from Roosted October 12, 2018 Hi Chad! Thanks for taking the time to review Schedulehead! I just wanted to let you know that we've released a huge amount of new features over the last year, for example Time Tracking so that employees can log their hours directly through Schedulehead. Checkout our YouTube channel for some quick videos: https://www.youtube.com/channel/UCAr1gAyZ4tuZu-fvgZtCiHg/videos and of course, our website at www.schedulehead.com Thanks! NH Nadia H. Payroll Construction Used the software for: 1-2 years ### "Schedulehead" October 5, 2018 5.0 Easy to use, improvements on Beta interface became really helpful for time sheets. Pros It is easy to navigate, the interface is very self explanatory. No major steps to take in order to find what you need. Cons I have to sign out and then in again in order to move from city to city. Review Source Errol C. Photo Journalist Media Production Used the software for: I used a free trial ### "Easy to Use" October 5, 2018 4.0 Pros I found it had most if the functionality I needed to schedule clients and manage their needs. Cons Needs a way to offer packages prior to scheduling Review Source Jesse G. Operations manager Public Safety Used the software for: I used a free trial ### "Great concept but needs more developing" October 5, 2018 4.0 Pros Ease of use and ability to clock in remotely with a picture and gps tag Cons Very buggy and no way to punch in multiple people Review Source DS Derrick S. Production Mgr Entertainment Used the software for: 1-2 years ### "Great System !" September 29, 2018 5.0 Pros Since my Company started using this system it has changed alot of things for the better ! Most of all its organized ! Cons we should be able to send 3 verbal warnings to employees Review Source DE Dean E. CEO/Owner E-Learning Used the software for: 6-12 months ### "I enjoyed using Schedulehead" October 8, 2018 5.0 Overall, I trialed the program and then purchased because the software filled a very important need in my business. Pros I was able to use several of the features to make my life much easier. The things I needed were all included and the documentation was way easy to follow. Support was great for the few questions I had. Cons It could have just been my internet, but occasionally it would load a little slow. It only happened at the home, so I suspect that my internet is to blame. Review Source JG Justin G. Customer Host Retail Used the software for: 6-12 months ### "Ok software, just not great" September 28, 2018 3.0 Good at managing multiple task schedule with multiple employees. Pros I love the ability to do split shifts. The number of people it allows you to add to a shift is decent. Cons Not easy to use. Only allows you limited number of tasks to schedule for. Review Source VR Verified Reviewer Instructor Higher Education Used the software for: 1-2 years ### "Freed up so much time" October 6, 2018 5.0 Schedulehead changed my life and saved me loads of time. Pros Easy to use. Easy for staff to arrange shift switches. Cons Nothing. It was all good. Sometimes it would take me a few tries but always figured it out. Review Source RO Riley O. Operations Director Architecture & Planning Used the software for: 6-12 months ### "Work made Easy" September 28, 2018 5.0 Pros Easy to schedule and access for employees. No down time that we noticed. Great customer service. Cons Time intergration could use some work. It was harder for us to add in time between platforms. Review Source VR Verified Reviewer Sales Manager Hospitality Used the software for: 6-12 months ### "A bit hesitant and first, but enjoying using it!" September 28, 2018 5.0 I'm just trying to figure out a simpler, digital way of scheduling without wasting time and Schedulehead easily met my requirements. Pros I enjoy the simplicity of the software. I also really like that it's available on a variety of platforms so I'm not limited to just one specific OS if I need to make changes on the go. Cons I haven't run into any negative experiences thus far. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.