Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
WriteUpp is an easy to use practice management software, made for healthcare professionals. Whether you work face to face or virtually, our advanced features will help you save time, reduce admin and delight your clients. 13,000 clinicians love WriteUpp for the fully integrated video consultations, online forms and assessments, automatic email and SMS communications and online booking functionality. WriteUpp also provides practitioners with a whole host of tools to keep you GDPR compliant.
Provider
Pathway Software
Located In
United Kingdom
Foundation
2009
Open API
No
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
Android, iOS
Training
Webinars, Documentation, Live Online, Videos
Support
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base
Private healthcare practitioners - Physiotherapists, Psychotherapists, Counsellors, Orthotists, Speech Therapists, Occupational Therapists, Nutritionists, Dieticians, Therapists, Osteopaths and others
Content Source: WriteUpp
Based on other buyer's searches, these are the products that could be a good fit for you.
WriteUpp Reviews
"A great digital system for Speech and Language Therapists"
Overall: WriteUpp has given me the opportunity of offering an online service to my customers which runs smoothly and gives a professional feel. And there's always help at hand when I need it!
Pros: Easy to use, does the job, amazing customer service, invoicing system, adjustable diary, integrated tools like online scheduling, option of adding service users, appointment reminders, file uploads
Cons: When a patient schedules their first appointment, they have to include a date of birth. As my clients are the parents of the children I will be working with, I would like the option of removing this requirement. The specifications for uploading files makes it difficult sometimes.
Vendor Response
"Great software for therapists who want to digitize practice"
Pros: ease of use, templates, notes, ability to take payments, video calls also available. Easy migration from my previous system. Ability to download everything for a new system.
Cons: I would have liked integration with stripe and set up so payment can be taken in advance, this was my main reason for leaving.
Vendor Response
"A great starter EHR - but needs more smart features to help with billing and reconciliation."
Overall: Great for the first couple of years, but as my practice developed I needed more feature that weren't available on WU.
Pros: Great and responsive customer service, and I really felt like my product development suggestions were valued.
Cons: The billing and reconciliation was really clunky.
"It has some very nice features "
Overall: I like the UI as it appear simple but does have a lot of useful functions. A patient portal would be useful, More flexibility with pdf output of the treatment notes, if sending electrically it’s fine but if you need hard copy the output appearances just isn’t for for purpose.
Pros: Love the automatically subject access request function for a GDPR request Love the consent form filled out notification
Cons: The invoicing was confusing and I couldn’t get it to work in a useful way, This maybe the way I needed it to work or the way I use it .
Vendor Response
"happy so far! been using for years now"
Pros: it comes with an app! it was one of the only software that came with a app (ipad, iphone andriod compatible) back in the day, and was one of the original deciding factors. (now most have apps) its also generally intuitive and once you get the hang of it, its easy to use, easy to teach others to use too. their support is great, and they provide client sms communications on top of email comms too. they are also always updating software and adding more features.
Cons: i hope they really ramp up their app. its basic but works for the basic features. would love to be able to invoice on the app, upload files and images via the app and annotate forms too.
Vendor Response
"Perfect for my needs"
Overall: Perfect for my needs! Thank you.
Pros: So easy to use, and I love that I can access from my tablet or phone app if I’m out and about. The two-step verification for my clients works well, and they find it very reassuring. It looks and feels like a system that you’d expect to pay much more for. I’m delighted with WriteUpp and can highly recommend!
Cons: Nothing, all great - every time I think I’d like it to be able to do something else, I contact the CS team and they tell me it already does!
Vendor Response
