Who Uses This Software?

Mobile app product owners, developers, and marketers who want to deliver the best possible user experience within their mobile apps and increase retention, conversions and in-app monetization


Average Ratings

8 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Appsee
  • www.appsee.com/
  • Founded 2012
  • United States

About Appsee Mobile Analytics

Appsee is the leader in qualitative mobile app analytics, utilizing user session recordings and touch heatmaps to uncover UI & UX issues, and achieve ambitious app KPIs. Appsee does this by adding a visual layer of data on top of the numerical layer, so you can quickly dive in deeply to your users' experience and come out with actionable insights. As a widely acclaimed platform, Appsee has given some of the top brands in the world that extra edge to stay ahead of the competition.


Appsee Mobile Analytics Features

  • Campaign Management
  • Conversion Tracking
  • Goal Tracking
  • Keyword Tracking
  • Multiple Site Management
  • Pageview Tracking
  • Referral Source Tracking
  • Site Search Tracking
  • Time on Site Tracking
  • User Interaction Tracking
  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management
  • A/B Testing
  • Campaign Management
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics
  • A/B Testing
  • Channel Attribution
  • Cohort Analysis
  • Funnel Analysis
  • In-App Events Tracking
  • Push Notifications
  • Retention Tracking
  • Revenue Tracking
  • Uninstall Tracking

Appsee Mobile Analytics Reviews Recently Reviewed!


Best business decision you'll make

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Integrating Appsee in our app was one of the best business decisions we've made, it's that good. We used to only rely on traditional analytics solutions like Mixpanel, which is still very important, don't get me wrong, but something was always missing. You know that something is wrong with a particular metric in your app, but you don't know why. Appsee completely eliminated this concern by giving us the ability to see exactly how our users interact with specific screens within the app and also pinpoint specific areas we need to focus on, like first sessions or crashed sessions and unresponsive gestures.

Cons: Pricing is a tiny bit steep BUT after using for a while now, I would go as far as to say that some of the insights you're getting are priceless.

A must for mobile UX designers

Aug 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: You know you made the right purchase decision when both you (product), your designer (ux) and your developer are extremely happy with a product. And that's exactly the beauty of Appsee. It has so many great features for everyone that it's just a shame not to use it. I, as a product manager, love to have the UI analysis dashboard so I can FINALLY understand what my UX designer is talking about when he says we have an issue with the checkout screen's design.

Cons: Only supports mobile apps, so this means it is not a stand-alone solution and you'll have to get a different desktop tool if you own both mobile and desktop products. But as far as mobile goes, this is hands-down the best option.

Taking your mobile analytics to the next level.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: There is so much to like about the software, The screen heat maps are one of the most used by my team to refine UI and UX. we can see where users are tapping, swiping, gesturing etc. Also the ability to easily create funnels and cohorts are a major plus. UI travel journey and behaviour gives new visual insights into your mobile products.

Cons: Its not cheap, so unless you take UI and UX analytics very seriously and constantly monitor and change things, then i would say this software is not fo you.

Overall: Great UI and UX heatmaps and user behaviour.

Really easy way to find out how users really use your app

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Hands down the video recordings. I can instantly see what my users were doing, what problems they were encountering, etc. It's why we tried it in the first place

Cons: It lacks some numbers that we need, so it isn't a stand alone solution. It was fine for us initially because we're in stealth mode, but we'll need to add another tool at some point.

Overall: Saw what my users were doing with the app and that led to making some changes a lot quicker than we anticipated.

Wealth of data and easy to use

Sep 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Appsee provides the most critical usage data needed for mobile. I love the heatmaps that allows you to see where uses are touching. Also, they offer videos that you can tailor to your need. For example, we video record all sessions that crash and they are a huge help in trouble shotting.

Cons: We wish it integrated better with our web usage analytics. We also wish it integrated with Domo so we can have all our data in one place.

Absolutely terrible experience using it on Phonegap

Jul 10, 2017
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Video of the users using the app is helpful for identifying UX behaviour in app. The funnels are fairly weak but somewhat useless.

Cons: We found the product massively unstable, it caused crashes on both Android and iOS. It cost us users, and credibility. Their customer support was the WORST I have ever experienced from any company. They have no regard for you the customer. We tore the product out after 2 months. I would not recommend them to anyone, and we are now implementing a competitive solution without issue.

Overall: None due to instability, it actually damaged our offering.

Great insights on user habits

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - 2 week trial is really nice to get a feel for the product

- Extremely easy to integrate, just a few lines of code and a download to your package manager

- Good communication and feedback from support

Cons: - Overwhelming at the beginning because they provide so much data, but it just takes time to learn it

Oct 04, 2016
4/5
Overall

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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