Best For

Physician shift and on call schedulers in medical clinics and systems, Telecomm, Medical Staff Office, ED Schedulers

Product Details

Call Scheduler is a scheduling productivity tool for on-call and shift scheduling of doctors and other medical practitioners. Our tools include auto scheduling engines, rule makers, template scheduling, manual scheduling, provider vacation and day-off request, tally reports, 10+ different schedule views. Smart phone app. Secure texting integration with TigerConnect. AthenaNet EHR integration.

Contact Details

Adjuvant Technologies

http://www.call-scheduler.com

Founded in 2000

Located in United States

Starting Price

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Call Scheduler Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Scheduling
Recurring Appointments
Self Service Portal
Staff Scheduling

Call Scheduler Reviews

Overall
5/5
Ease of Use
4.5/5
Customer Service
5/5

Showing Most Helpful

Showing 12 of 12 reviews

Showing Most Helpful

Showing 12 of 12 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
LACHANDA M.
MANAGER
Hospital & Health Care, 501-1000 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
2/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 1, 2019

“Call Scheduler review”

Overallno matter the issues I do love the ease of use and the availability for all areas to see it in real time.
Prosthe ease of using it. changes are immediately seen.
ConsI don't like the options to add multiple days for docs to schedule by checking the dates. its very time consuming when you have more that one schedule and docs to enter. you should be able to enter the docs names and the dates and it changes it, without having to go and delete and then reenter.

Vendor Response

By Adjuvant Technologies on April 30, 2019
Thank you LaChanda! We appreciate your feedback. Customer Success will reach out to you to see if we can improve on our ease of use.
Reviewer Source 
Source: Capterra
April 1, 2019
Clay P.
Administrative Officer
Hospital & Health Care, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 9, 2019

“Cardiology Practice Call Schedule”

OverallOverall very happy with Call Scheduler. Like many other groups I suspect, we utilized an antiquated spreadsheet to schedule physicians across 10 different hospital responsibilities. It was labor intensive and difficult to communicate in real time. Those issues have significantly diminished with Call Scheduler.
ProsI appreciate the rules and auto scheduling which almost eliminates a majority of the routine manual entry of data.
ConsI wish the platform would alert end users if a change is made within a 30 day period (higlight, border the change in red, etc.) thereby drawing attention to it.

Vendor Response

By Adjuvant Technologies on August 12, 2019
Thanks for your review Clay. I will reach out to you to get more detailed info on your product enhancement idea. Sounds interesting.
Reviewer Source 
Source: Capterra
August 9, 2019
Rebecca M.
Director of Clinical Services
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 1, 2019

“Call Scheduler”

OverallExceptional experience. The company is very good to work with on any questions or request for improvement to functionality. It has decreased the work load of our staff in making changes to physician schedules and the ease in which anyone can see where our physicians are for any given day is fantastic. I highly recommend this company and their product.
ProsIt is very easy to use and it will improve communication with your company.
ConsI would prefer when changes are made to a particular date the system would not reset to the top of the page when it refreshed.
Reviewer Source 
Source: Capterra
April 1, 2019
Abbey K.
TeleStroke Coordinator
Hospital & Health Care, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 1, 2019

“Call Scheduler for Large Neuroscience Practice”

OverallThe staff is always available and very helpful! The support team has been an absolute pleasure to work with :).
ProsEasy to use, excellent features, and our providers love the mobile app to review their schedules.
ConsHonestly, I have not encountered any cons for this software.

Vendor Response

By Adjuvant Technologies on April 30, 2019
Thanks Abby, we love working with you and your team!
Reviewer Source 
Source: Capterra
April 1, 2019
Janelle M.
Practice Manager
Hospital & Health Care, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 2, 2019

“Wonderful Service and Excellent System”

OverallCall Scheduler is an easy to use program with wonderful helps for our practice. The customer service is exceptional and I know when I call I will always receive the help I need.
ProsEasy to use software and very functional.
ConsNo cons on our end. The system is very helpful for what I need.
Reviewer Source 
Source: Capterra
April 2, 2019
Julius G.
Physician
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 21, 2019

“Amazing support team and customer experience!”

OverallCall Scheduler has made management of our call schedule much better, including communication among call team.
ProsMobile interface is very useful and product is easy to learn.
ConsAdding to schedule easier than removing from schedule.

Vendor Response

By Adjuvant Technologies on April 1, 2019
Thanks for being a great customer Dr. Pepper!
Reviewer Source 
Source: Capterra
March 21, 2019
Patty M.
Satellite Office Manager
Hospital & Health Care, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 1, 2019

“Great Product”

ProsI like the tracking method, the rules that you put in work fabulous, and the crossing of jobs is huge benefit.
ConsThere is no way for you to cancel a vacation, CME, etc. day off.
Reviewer Source 
Source: Capterra
April 1, 2019
Patrick Z.
Physician scheduler
Medical Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 19, 2019

“This online software saved me countless hours and lots of frustration compared to our paper system”

OverallWe have eliminated the previously scheduled doctor/provider meetings we had to have with our paper scheduling system. Now they just look at the tallies and print out their year view on their own. They use their phones or laptops to check the schedule, make swaps or submit vacation requests. We all stress a lot less over call.
ProsIntuitive and fun to use. Up to the second, updated schedules. Accessible anywhere. Great support from a real person.
ConsHard to say. Its so much better than what we were doing. I don't miss the arguments that we used to have with the errors of our old paper scheduling

Vendor Response

By Adjuvant Technologies on April 1, 2019
Thanks Dr. Zook!
Reviewer Source 
Source: Capterra
March 19, 2019
Jonathan D.
Podiatrist
Medical Practice, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 1, 2019

“Great Scheduling System”

OverallI use this roughly every other day. It's reliable and very convenient to use. Thanks!
ProsThis is the most user-friendly scheduling system I have ever used. I've been through many scheduling systems and this one, by far, beats out all of the rest.
ConsNothing negative to say at all about this system
Reviewer Source 
Source: Capterra
September 1, 2019
Tina Kerr T.
Chief Medical Officer-Primary Care
Medical Practice, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 7, 2019

“Time Saver”

OverallExcellent customer service especially during the set-up period. It made a daunting process enjoyable.
ProsCall-scheduler allowed me to complete the schedule of an entire year in a weekend. It ensures a fair distribution and is very easy to use.
ConsExcellent, no significant complaints at this time.
Reviewer Source 
Source: Capterra
April 7, 2019
John P.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
October 7, 2016

“Great product, Great Customer Support”

OverallThe folks at Adjuvant are very responsive and great to work with. The product does what it says it will do.

Vendor Response

By Adjuvant Technologies on April 1, 2019
Thanks John! It was a pleasure to work with you!
Source: Capterra
October 7, 2016
Kimberly K.
Office Manager
Veterinary, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 21, 2019

“experience with call scheduler”

OverallCSRs were great to work with. CSRs helped us to set everything up and did an amazing job with us. There were times I know we were difficult and she was patient with us throughout it all. They are both wonderful!
ProsWe liked that we are able to set rules in place to make our schedule a bit easier. We like that it will populate our schedule for us instead of us doing it manually each time.
ConsJust the learning curve was a bit rough. Just a lot to take in.

Vendor Response

By Adjuvant Technologies on April 1, 2019
Thanks for being a great new customer!
Reviewer Source 
Source: Capterra
March 21, 2019