# Revenue.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Revenue.io Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more.

Source: https://www.capterra.com/p/132838/RingDNA

---

# 

 Revenue.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Revenue.io

## What is Revenue.io?

ringDNA is a Call Tracking platform for Salesforce customer that helps businesses scale revenue growth through AI. The leading choice for Salesforce customers, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more.

## What is Revenue.io used for?

[Call Tracking](https://www.capterra.com/call-tracking-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Call Recording](https://www.capterra.com/call-recording-software/)

Top alternative

Featured

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$95

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Revenue.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.revenue.io&name=Revenue.io)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Revenue.io

4.3 (18)

VS.

[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$95

Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (18)

Ease Of Use

4.6 (166)

Value For Money

4.4 (12)

Value For Money

4.5 (161)

Customer Service

4.6 (14)

Customer Service

4.4 (161)

## Revenue.io alternatives

[4.5 (519)](https://www.capterra.com/p/207295/Seamless-AI/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/)

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)

[4.3 (231)](https://www.capterra.com/p/157977/SalesLoft/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/157977/SalesLoft/)

[View all alternatives](https://www.capterra.com/p/132838/RingDNA/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Recording

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Record live video calls to play later

Caller ID

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Identify the number and contact information of a caller before answering the phone

Call Recording

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Record the audio of phone conversations for quality assurance purposes

Call Tracking Metrics

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Measure campaign influence through collection of keyword tracking and revenue sources

Campaign Management

3.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

For Sales Teams/Organizations

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Caters to sales teams

Revenue.io 102 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analyzes the amount of credit that should be assigned to sales and conversion touchpoints.

System that automatically dials calls

Distribute/route/connect calls

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Integration with third-party call center software

Facilitate virtual conferences that connect multiple people remotely

Track and report on call outcomes

Manage and track all past and future calls.

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

View caller ID details such as name and number and determine how to respond by prioritizing or blocking it

Highlight specific time marks for annotation and review purposes

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Measure campaign influence through collection of keyword tracking and revenue sources

Voice conversion to text

Transfers live calls to other agents

Identify the number and contact information of a caller before answering the phone

Store caller information within an accessible database

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage various distribution channels, build relations with channel partners, and track their performance

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Tracking, calculating, and paying commissions and earnings to employees

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Distributing content through various platforms or channels

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Interprets what a user is doing based on context and helps guide them through the process.

Track, store, and access client contracts or licenses

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to handle large datasets

Store, manage, and track all electronic documents in a centralized location

Monitor and track what your employees are doing

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Manage or track sales completed by field teams/employees

Caters to sales teams

Allows employees to set and manage work or career related goals

Track interaction history by documenting conversations for contacts

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Track and monitor a specific set of keywords

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Score a lead on their quality or likelihood to buy based on certain behaviors

Designing course materials to be completed in a sequential order for personalized learning purposes

Manage the process of planning and scheduling meetings, including agenda creation

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Process and analyze human language in text or audio form

Record the audio of phone conversations for quality assurance purposes

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track all opportunities for potential sales and convert them into recurring revenue

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Estimate or forecast of a future scenario based on the study of present trends

Tools designed to streamline the process of lead generation and management for sales teams

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Record live video calls to play later

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Process of training new hires by providing them with sales tools and knowledge needed to complete the job

Pipeline view and tracking lead status

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Enables the connectivity to send and receive calls over the internet

Use your computer as a phone device to make calls over the internet

Train your system to interpret and transcribe voice messages

The ability of a bot to respond to user queries in synthesised voice

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Create, manage and track all task activities and progression

Organize customer data and accounts by user or geography

Track employee/learner's progression through training programs

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

Computer-based system that allows users to send and receive voice messages

Transcribe voicemail audio messages to written text that is sent over email

Place/receive calls through voice over IP connection

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (16)

4.2

Based on 16 reviews

## Pricing

Value for money

4.4 (12)

Free Trial

Basic

$95.00

Per Month

Value for money

4.4 (12)

4.4

Based on 12 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (14)

4.6

Based on 14 reviews

## User reviews

Overall rating

4.3

Based on 18 reviews

Filter by rating

5(9)

4(6)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

JJ

Joshua J.

Account Executive

Computer Software

### "Disappointed in rev io "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

3.0

3.0

Likelihood to Recommend

1/10

December 6, 2024

Least favorite dialing system I have used, clunky and inefficient.

Pros

There’s nothing I particularly like about it

Cons

The layout is not really user friendly, it’s slow to navigate and make calls dials on. No efficient way to search for a contact in the system itself.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MC

Matt C.

BDM

Computer Software

### "RingDNA"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 4, 2023

Pros

Enjoyed using the supervisor function so that you can coach and listen to your agent's calls. Always best to give on-the-spot training.

Cons

There wasn't much I didn't like, but the business decided to move to a different product with sequencing functionality.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BG

Barkha G.

Customer Service Representative

Airlines/Aviation

### "Reliable application for calling operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2022

This software has delighted us with the super fast performance and effortless calling features. We will continue to be with Revenue.io because of the services we received from them. You can also check this amazing application as it is highly recommended in the market for calling operations.

Pros

This application is very convenient for making domestic or international calls. The in-built advanced features are very helpful in day-to-day life. The most attracting thing about this software is its superb call-handling features. Some years back, we need to specially arrange WFM team to handle the heavy call-flow but thanks to Revenue.io as it is now possible for the management team to regularly check on the waiting calls in queue. Apart from that, I would like to highlight that this software is brilliant in terms of performance.

Cons

They can add some features to arrange the call-back requests or else there should be an option to highlight the person that the call-back is yet to be done. Apart from that, some members of our team receive the calls on Busy mode as well but that happens rarely and can be fixed with regular updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sachin G.

Customer Service Representative

Hospital & Health Care

### "The best calling software available in the market with excellent features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2022

I highly recommend this software as the inbound and outbound call tracking is very convenient with the help of this software.

Pros

It comes with excellent calling features. It is easy and convenient to use. The call management of this software is brilliant. You can easily handle the call-queue as there is an in-built option called ‘call queue’ to identify how many calls are waiting to be answered. Also, we can download the extension of this software and use it like an app. The performance of this software is fantastic. Apart from that, you also get an option to check previous conversations with a feature ‘call history’.

Cons

They should include some call-back features and also, they can fix some issues the users face. Sometimes, it automatically enables the call status from busy to active.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

WW

Wolf W.

Account Executive

Computer Software

### "Some cool features for Management - very cumbersome for an Account Executive"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

2/10

May 18, 2021

We switched over from SalesLoft and other than the conversational intelligence feature, everything else has felt like a significant downgrade. The Conversational AI sounds valuable in theory but has not been put into use at all by management. SalesLoft integrated with SF much more seamlessly. I loved having SalesLoft embedded into the very same SF window where I can dial, message, log calls, etc without having to have a separate window open. The RingDNA interface is not nearly as clean and intuitive.

Pros

The interface of the dialer is minimal and pretty easy to use despite some fundamental design flaws. Good call connection and quality.

Cons

\- It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone. I contacted Tech Support and they said to prevent this, you have to log out of Salesforce and RingDNA at the end of your workday and re-log back into both in a specific order when you start your day. Seems manual and cumbersome. This has been a company wide issue - When you go into "Contacts" and search for someone, it does not predictively auto populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching - anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call. You don't have the opportunity to log it until the call ends so I don't understand why the message appears as if you've done something wrong - it does not let you make any calls until you have logged your previous call - for text messaging, it would be nice to receive notifications to my phone as well as I end up missing most messages when they come in

Switched from

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tim E.

Enterprise Account Executive

Computer Software

### "Almost there, needs a bit more development"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 4, 2021

meh. We switched from another sales engagement platform/dialer and i honestly want to go back.

Pros

good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching.

Cons

very clunky. the dialer feels cheap and I hate that it has to be it's own little window open all the time. It's also constantly making me log back in. I also wish there was a mobile app.

Switched from

[SalesLoft](https://www.capterra.com/p/157977/SalesLoft/)

cost

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Anita M.

Freelancer

Insurance

### "RingDNA Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 24, 2020

Overall, I like the software because productivity is increased. Following up with my customers is simplified because RingDNA works well with Salesforce. Click the customer's phone number in Salesforce and I am taken directly to RingDNA. I love it.

Pros

I like the way that RingDNA interfaces with Salesforce when dispositioning calls. I also appreciate being able to listen to the call afterward because RingDNA has the capability to record and annotate the calls and include the recording in Salesforce. I find that to be a great learning tool with my Medicare customers. Sometimes our customers are not easy to work with; having the recordings aids in getting a better understanding of the client's needs when he or she can't articulate well. This makes the follow-up call go smoother. Overall, the call quality is clear and strong most of the time. The customers seldom complain that they cannot hear me or the call is fuzzy. As the end-user, the ability to suggest dispositioning codes to the company that I freelance for and then see RingDNA follow-through with the suggestions is refreshing. The local presence feature is great. Customers, even myself, will not answer a call with a "strange" prefix. If that number matches a familiar area code, we are most likely to answer the call. This feature has increased productivity and call follow-up is made easier. I find that if I use my assigned local phone number, I do not get as many callbacks.

Cons

The one thing that I find very annoying is the dropped calls. In the Medicare business, if we don't get permission to call a customer back, you pretty much have lost a lead. It is aggravating to be at the beginning of the call script and before you can get permission to call the customer back, the call drops. And even if you get the permission to call them back, it is sometimes next to impossible to reconnect with the customer. The mandatory call dispositioning has caused me to lose valuable time because I can't move forward or receive any calls until I disposition the last call. I don't know if software configuration is the problem or not, but for some reason, I am finding duplicate leads in Salesforce when it is obvious that the customer only called once. I was told not to click on the customer's phone number which would take me directly to Salesforce and this would eliminate this issue, but it did not solve the problem. This causes a problem when my productivity is being measured. It appears that I did not convert the call when in actuality, it is a duplicate entry.

Switched from

[Aircall](https://www.capterra.com/p/184709/Aircall/)

The company that I freelance with made the decision to switch to RingDNA because they were having a variety of issues with Aircall.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Account Executive

Restaurants

### "Gets the job done"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

December 5, 2020

So far so good. I don’t have many concerns when it comes to ring DNA.

Pros

Ring DNA gets the job done. I usually have pretty good connection and don’t really ever have any dropped calls which is good.

Cons

I wish the calls that came from DNA that went to my phone could transfer the caller ID name. Only the number shows up so sometimes I have a hard time differentiating if it’s a work call or not on my cell phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JL

John L.

Account Manager

Staffing and Recruiting

### "ringdna"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 9, 2020

does what i need it to do - limited but overall effective

Pros

ring dna works well most of the time - call quality is usually good, forwarding to a cell phone works well

Cons

but has some issues. data migration to salesforce doesnt always happen. inbounds are hard to see and can be missed

Switched from

[RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JP

James P.

Account Executive

Staffing and Recruiting

### "You can Ring my DNA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 3, 2020

Overall my experience has been good and I would recommend RingDNA

Pros

RingDNA connects easily with pretty much any CRM which is nice for auto logging. It also has a bunch of easy to use features.

Cons

The call quality seems to be a bit patchy at times but I am not sure if this is the software or just voip in general.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/132838/RingDNA/reviews/)

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