--- title: "Revenue.io Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Revenue.io Software - reviews, pricing plans, popular comparisons to other Call Tracking products and more." source_url: "https://www.capterra.com/p/132838/RingDNA/" page_type: "product" language: "en" --- # Revenue.io Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Revenue.io ## What is Revenue.io? ringDNA is a Call Tracking platform for Salesforce customer that helps businesses scale revenue growth through AI. The leading choice for Salesforce customers, ringDNA offers a complete solution for sales engagement, sales playbook execution, performance insight, conversation intelligence and much more. ## What is Revenue.io used for? [Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Call Recording](https://www.capterra.com/call-recording-software/)[Call Tracking](https://www.capterra.com/call-tracking-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $95 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Revenue.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.revenue.io&name=Revenue.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Revenue.io 4.3 (18) VS. [4.7 (24,174)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $95 Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (18) Ease Of Use 4.6 (166) Value For Money 4.4 (12) Value For Money 4.5 (161) Customer Service 4.6 (14) Customer Service 4.4 (161) ## Revenue.io alternatives [4.5 (571)](https://www.capterra.com/p/207295/Seamless-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (167)](https://www.capterra.com/p/130199/LeadSquared/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [Substrata Q](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Salesloft](https://www.capterra.com/p/157977/Salesloft/) [4.3 (232)](https://www.capterra.com/p/157977/Salesloft/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132838/RingDNA/alternatives/) ## FAQs about Revenue.io Overview ### Which roles and teams benefit most from Revenue.io? Revenue.io is most used by sales teams, including account executives, account managers, business development reps, and sales development representatives who need better call workflows, outreach efficiency, and pipeline management. Sales leaders and operations executives use it to coach performance, monitor team activity, and improve revenue execution across customer-facing teams. Answer based on 18 reviews Overview ### What company size and specific industries is Revenue.io built for? Revenue.io is designed for teams of all sizes, from small businesses to enterprise organizations, that want to manage revenue operations more effectively. The vendor description does not name specific industries, so the product appears to suit general sales and revenue teams across a range of sectors. Talk to an expert ### More questions? Ask our experts Features and Usability ### What are the key features of Revenue.io? Revenue.io offers call tracking, call recording, call transcription, conversation intelligence, and call routing for sales and contact center workflows. It also includes CRM, lead management, sales forecasting, reporting/analytics, workflow automation, and attribution modeling, plus AI/Machine Learning, sentiment analysis, and performance metrics for managing interactions and outcomes. Integrations ### Which third-party tools and platforms does Revenue.io integrate with? Revenue.io integrates with 9 third-party tools, including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce for Retail, Gmail, Google Ads, Microsoft Outlook, Zoom Workplace, LinkedIn for Business, and Meta for Business. It also connects with Instagram and Twitter/X for sales and communication workflows. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Revenue.io offer? Revenue.io provides documentation to help teams get started and reference key setup and usage details. This format supports self-paced learning and written guidance for users who need to review instructions, features, or configuration steps as they work with the product. Getting Started and Support ### What customer support options does Revenue.io offer? Revenue.io provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback about support is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data. ## Features AI summary Based on 890 Call Tracking reviews Not all call tracking tools cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Conversion Tracking** (**47%** of reviewers rated this feature as critical) - **Call Center Management** (**51%**) - **Call Routing** (**54%**) Revenue.io supports **Conversion Tracking** and **Call Routing**, so teams can connect calls to outcomes and direct inbound conversations to the right reps more efficiently. However, it does not include **Call Center Management**. Instead, it offers other highly rated capabilities, including **Call Recording** (**48%**), **Call Tracking Metrics** (**46%**), and **Call Monitoring** (**47%**), helping businesses review call quality, measure performance, and improve sales and service workflows. Call Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Call Recording 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Call Tracking Metrics 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Measure campaign influence through collection of keyword tracking and revenue sources Call Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Listen to live phone conversations for the purpose of training and assessing agent performance Recording 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Record live video calls to play later Caller ID 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify the number and contact information of a caller before answering the phone Revenue.io 103 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attribution Modeling: Analyzes the amount of credit that should be assigned to sales and conversion touchpoints. - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Center Integration: Integration with third-party call center software - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Queues: Place callers on hold sorted in line based on the order of the incoming calls until the next available agent can pick up the call - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Screening: View caller ID details such as name and number and determine how to respond by prioritizing or blocking it - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Tracking Metrics: Measure campaign influence through collection of keyword tracking and revenue sources - Call Transcription: Voice conversion to text - Call Transfer: Transfers live calls to other agents - Caller ID: Identify the number and contact information of a caller before answering the phone - Caller Profiles: Store caller information within an accessible database - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Content Delivery: Distributing content through various platforms or channels - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Contract/License Management: Track, store, and access client contracts or licenses - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Activity Monitoring: Monitor and track what your employees are doing - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - For Sales Teams/Organizations: Caters to sales teams - Goal Management: Allows employees to set and manage work or career related goals - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Keyword Tracking: Track and monitor a specific set of keywords - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Natural Language Processing: Process and analyze human language in text or audio form - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Projections: Estimate or forecast of a future scenario based on the study of present trends - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SIP Trunking: Enables the connectivity to send and receive calls over the internet - Softphone: Use your computer as a phone device to make calls over the internet - Speech Recognition: Train your system to interpret and transcribe voice messages - Speech Synthesis: The ability of a bot to respond to user queries in synthesised voice - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Training Management: Track employee/learner's progression through training programs - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Chat: Chat with your counterparts over the video in real time - Video Conferencing: Connect with meeting participants remotely over video - Voice Mail: Computer-based system that allows users to send and receive voice messages - Voicemail Transcription: Transcribe voicemail audio messages to written text that is sent over email - VoIP Connection: Place/receive calls through voice over IP connection - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (16) 4.2 Based on 16 reviews ## Pricing Value for money 4.4 (12) Free Trial Basic $95.00 Per Month Value for money 4.4 (12) 4.4 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.3 Based on 18 reviews Filter by rating 5(9) 4(6) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent JJ Joshua J. Account Executive Computer Software ### "Disappointed in rev io " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 December 6, 2024 Least favorite dialing system I have used, clunky and inefficient. Pros There’s nothing I particularly like about it Cons The layout is not really user friendly, it’s slow to navigate and make calls dials on. No efficient way to search for a contact in the system itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Matt C. BDM Computer Software ### "RingDNA" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 4, 2023 Pros Enjoyed using the supervisor function so that you can coach and listen to your agent's calls. Always best to give on-the-spot training. Cons There wasn't much I didn't like, but the business decided to move to a different product with sequencing functionality. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BG Barkha G. Customer Service Representative Airlines/Aviation ### "Reliable application for calling operations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2022 This software has delighted us with the super fast performance and effortless calling features. We will continue to be with Revenue.io because of the services we received from them. You can also check this amazing application as it is highly recommended in the market for calling operations. Pros This application is very convenient for making domestic or international calls. The in-built advanced features are very helpful in day-to-day life. The most attracting thing about this software is its superb call-handling features. Some years back, we need to specially arrange WFM team to handle the heavy call-flow but thanks to Revenue.io as it is now possible for the management team to regularly check on the waiting calls in queue. Apart from that, I would like to highlight that this software is brilliant in terms of performance. Cons They can add some features to arrange the call-back requests or else there should be an option to highlight the person that the call-back is yet to be done. Apart from that, some members of our team receive the calls on Busy mode as well but that happens rarely and can be fixed with regular updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Sachin G. Customer Service Representative Hospital & Health Care ### "The best calling software available in the market with excellent features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 27, 2022 I highly recommend this software as the inbound and outbound call tracking is very convenient with the help of this software. Pros It comes with excellent calling features. It is easy and convenient to use. The call management of this software is brilliant. You can easily handle the call-queue as there is an in-built option called ‘call queue’ to identify how many calls are waiting to be answered. Also, we can download the extension of this software and use it like an app. The performance of this software is fantastic. Apart from that, you also get an option to check previous conversations with a feature ‘call history’. Cons They should include some call-back features and also, they can fix some issues the users face. Sometimes, it automatically enables the call status from busy to active. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WW Wolf W. Account Executive Computer Software ### "Some cool features for Management - very cumbersome for an Account Executive" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 2/10 May 18, 2021 We switched over from SalesLoft and other than the conversational intelligence feature, everything else has felt like a significant downgrade. The Conversational AI sounds valuable in theory but has not been put into use at all by management. SalesLoft integrated with SF much more seamlessly. I loved having SalesLoft embedded into the very same SF window where I can dial, message, log calls, etc without having to have a separate window open. The RingDNA interface is not nearly as clean and intuitive. Pros The interface of the dialer is minimal and pretty easy to use despite some fundamental design flaws. Good call connection and quality. Cons \- It constantly logs out and forces me to log back in through both RingDNA and Salesforce before calling or texting anyone. I contacted Tech Support and they said to prevent this, you have to log out of Salesforce and RingDNA at the end of your workday and re-log back into both in a specific order when you start your day. Seems manual and cumbersome. This has been a company wide issue - When you go into "Contacts" and search for someone, it does not predictively auto populate Contacts based on what you have typed so far (unlike Salesloft, Outreach, etc) so you end up typing most of the contact's name each time when searching - anytime you end a call, you get an annoying Warning message saying that you have not yet logged the call. You don't have the opportunity to log it until the call ends so I don't understand why the message appears as if you've done something wrong - it does not let you make any calls until you have logged your previous call - for text messaging, it would be nice to receive notifications to my phone as well as I end up missing most messages when they come in Switched from [Salesloft](https://www.capterra.com/p/157977/Salesloft/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Tim E. Enterprise Account Executive Computer Software ### "Almost there, needs a bit more development" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 4, 2021 meh. We switched from another sales engagement platform/dialer and i honestly want to go back. Pros good integration with salesforce. Has good call coaching tools that allow us to look for certain keywords and phrases while coaching. Cons very clunky. the dialer feels cheap and I hate that it has to be it's own little window open all the time. It's also constantly making me log back in. I also wish there was a mobile app. Switched from [Salesloft](https://www.capterra.com/p/157977/Salesloft/) cost Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Anita M. Freelancer Insurance ### "RingDNA Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 24, 2020 Overall, I like the software because productivity is increased. Following up with my customers is simplified because RingDNA works well with Salesforce. Click the customer's phone number in Salesforce and I am taken directly to RingDNA. I love it. Pros I like the way that RingDNA interfaces with Salesforce when dispositioning calls. I also appreciate being able to listen to the call afterward because RingDNA has the capability to record and annotate the calls and include the recording in Salesforce. I find that to be a great learning tool with my Medicare customers. Sometimes our customers are not easy to work with; having the recordings aids in getting a better understanding of the client's needs when he or she can't articulate well. This makes the follow-up call go smoother. Overall, the call quality is clear and strong most of the time. The customers seldom complain that they cannot hear me or the call is fuzzy. As the end-user, the ability to suggest dispositioning codes to the company that I freelance for and then see RingDNA follow-through with the suggestions is refreshing. The local presence feature is great. Customers, even myself, will not answer a call with a "strange" prefix. If that number matches a familiar area code, we are most likely to answer the call. This feature has increased productivity and call follow-up is made easier. I find that if I use my assigned local phone number, I do not get as many callbacks. Cons The one thing that I find very annoying is the dropped calls. In the Medicare business, if we don't get permission to call a customer back, you pretty much have lost a lead. It is aggravating to be at the beginning of the call script and before you can get permission to call the customer back, the call drops. And even if you get the permission to call them back, it is sometimes next to impossible to reconnect with the customer. The mandatory call dispositioning has caused me to lose valuable time because I can't move forward or receive any calls until I disposition the last call. I don't know if software configuration is the problem or not, but for some reason, I am finding duplicate leads in Salesforce when it is obvious that the customer only called once. I was told not to click on the customer's phone number which would take me directly to Salesforce and this would eliminate this issue, but it did not solve the problem. This causes a problem when my productivity is being measured. It appears that I did not convert the call when in actuality, it is a duplicate entry. Switched from [Aircall](https://www.capterra.com/p/184709/Aircall/) The company that I freelance with made the decision to switch to RingDNA because they were having a variety of issues with Aircall. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Account Executive Restaurants ### "Gets the job done" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 December 5, 2020 So far so good. I don’t have many concerns when it comes to ring DNA. Pros Ring DNA gets the job done. I usually have pretty good connection and don’t really ever have any dropped calls which is good. Cons I wish the calls that came from DNA that went to my phone could transfer the caller ID name. Only the number shows up so sometimes I have a hard time differentiating if it’s a work call or not on my cell phone. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL John L. Account Manager Staffing and Recruiting ### "ringdna" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 9, 2020 does what i need it to do - limited but overall effective Pros ring dna works well most of the time - call quality is usually good, forwarding to a cell phone works well Cons but has some issues. data migration to salesforce doesnt always happen. inbounds are hard to see and can be missed Switched from [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP James P. Account Executive Staffing and Recruiting ### "You can Ring my DNA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 3, 2020 Overall my experience has been good and I would recommend RingDNA Pros RingDNA connects easily with pretty much any CRM which is nice for auto logging. It also has a bunch of easy to use features. Cons The call quality seems to be a bit patchy at times but I am not sure if this is the software or just voip in general. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132838/RingDNA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.