Who Uses This Software?

Inside sales teams using Salesforce. Data-driven inside sales managers looking to accelerate productivity, call connection rates and insight across their organization.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • RingDNA
  • www.ringdna.com/

About RingDNA

RingDNA is a sales acceleration engine that offers: more outbound dials, conversations and revenue; complete call performance analytics; automatic call logging and reporting in Salesforce; and optimized sales workflow.


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RingDNA Features

  • Auto-Dialing
  • Call List Management
  • Call Recording
  • Campaign Management
  • Dashboard
  • Data Management
  • Lead Capture
  • Lead Distribution
  • Lead Scoring
  • Performance Management

RingDNA Reviews

Awesome Salesforce Telephony Solution

Jul 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Setting up a new user is so easy.

Overall: We've been using RingDNA for over a year now and With RingDNA, our team is reaching customers much more often and best of all, administrating the solution is super lightweight, easy to manage, and literally takes 5 minutes to setup. I've used other solutions in the past and I'm so relieved to finally be using a solution that doesn't feel like a burden living in my salesforce environment.

RingDNA deserves the credit for my call efficiency!

Jun 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I'm an SDR who handles primarily inbound leads--but the key to my success is the call volume that I get with the efficiency from RingDNA. It's SUPPERR easy to use--I have my headset on and call straight from Salesforce. Everything gets recorded back to Salesforce, and we use analytics to make sure we're going in the right direction. Plus, the team is very responsive to product feature feedback and support.

We tried a couple of other tools before settling on RingDNA, and it is by FAR the best for sales development click-to-dial!

RingDNA is amazing!

Jul 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I'm a VP of Sales for a SaaS startup in NYC, formerly head of sales training for another SaaS startup in NYC (who had a $100MM exit in 2012). That being said, I have extensive experience running predominantly outbound sales organizations with some inbound needs as well. I've used Shoretel Sky (formerly M5), Avaya, InsideSales.com, Switch.co, Phone.com, and a few others I can't recall the names of. Simply put, I was never satisfied with any of those services even though many of them are considered top tier and very expensive. If you're working with Salesforce.com there is no better solution that I'm aware of than RingDNA. I came across these guys by luck of the draw through an article I read on Linkedin and they have a free trial version in the Google Chrome app store and within minutes I was using it from Salesforce and fell in love (and that's not even the full featured version). Not many products "sell themselves" but Kanwar (COO of RingDNA) knows what he's doing and takes the right approach by letting folks try the service risk free and ultimately you'll fall in love with it (especially if you've been suffering through the same types of headaches I was with other companies like InsideSales.com who just can't deliver what they promise). I could probably write a novel about all the great features but hopefully this review is enough to get you to try it out if you're shopping for a good telephony provider that has a seamless Salesforce.com integration and amazing reporting abilities. The setup was only a few minutes, no heavy training necessary, and the support you receive from them is pretty flawless. They even took care of a couple custom requests fairly quickly for us and have more coming down the pipeline soon. Highly recommend RingDNA to anyone dialing from Salesforce.com.

A Salesforce.com Must Have

Jul 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: RingDNA has increased our data capture by least 25 percent. It¿s super easy for the sales guys to use and I get the side benefit of all that data being in Salesforce in a structured way.¿