--- title: "Shortcuts Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shortcuts Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/13284/Shortcuts-Software/" page_type: "product" language: "en" --- # Shortcuts Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shortcuts ## What is Shortcuts? Shortcuts Salon Software is a premium salon management solution for salons, spas, clinics, and barbershops. Celebrating 30 years as a global industry leader, we have helped thousands of businesses run their salons successfully. Offering Salon Software solutions in 9 different languages for businesses in over 48 countries, we simplify appointment scheduling, client management, marketing, stock, point of sale, and reporting. Our features include a touch-screen appointment book, automated SMS confirmations, online booking, and online payments, all designed to enhance client engagement. Track business progress, cash flow, and team performance with our easy-to-use reporting tools. Manage retail with extensive stock management and integrated point of sale. Discover the Shortcuts community with live industry benchmarks, 24/7 local customer support, monthly webinars, and expert training resources. ## What is Shortcuts used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Salon](https://www.capterra.com/salon-software/)[Barbershop](https://www.capterra.com/barbershop-software/) Top alternative Featured Overall rating Based on 127 user reviews Reviews sentiment Positive 76% Neutral 10% Negative 14% Pros & cons Responsive 24/7 customer assistance Streamlined learning and operation Frequent technical disruptions Starting price $29 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shortcuts?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.shortcuts.net&name=Shortcuts) ## Shortcuts Overview Updated August 2026 AI summary Shortcuts provides appointment scheduling, calendar management, and point of sale tools for salons, spas, and similar businesses of any size. It centralizes client management, confirmations, inventory, payroll, and reporting, with options for online booking, marketing, loyalty programs, and multi-location support. The platform is accessible via cloud, desktop, and mobile, supporting diverse operational needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shortcuts 4.0 (127) VS. [4.7 (3,648)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $29 Per Feature, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (127) Ease Of Use 4.6 (4,120) Value For Money 3.7 (98) Value For Money 4.6 (2,777) Customer Service 4.0 (124) Customer Service 4.6 (2,341) ## Shortcuts alternatives [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (340)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (375)](https://www.capterra.com/p/180087/Boulevard/reviews/) Starting price $176.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.8 (1,447)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/13284/Shortcuts-Software/alternatives/) ## FAQs about Shortcuts Overview ### What problems does Shortcuts solve? Shortcuts solves paper-based scheduling, slow front-desk workflows, weak client record keeping, and limited visibility into salon performance. It helps salon owners, receptionists, stylists, and spa managers manage appointments, checkout, inventory, client histories, marketing campaigns, and staff reporting in one system, reducing manual admin and missed booking opportunities. Answer based on 91 reviews Overview ### Which roles and teams benefit most from Shortcuts? Shortcuts is most used by salon owners, business owners, and franchise leaders who need to manage appointments, client records, and daily operations from one system. Managers and directors benefit from staff scheduling, performance tracking, and reporting, while front-desk and operations teams use it to streamline bookings, payments, and customer service. Answer based on 122 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Shortcuts built for? Shortcuts is built mainly for small businesses, which make up 98% of reviewers, especially consumer services at 28%. It is intended for hair salons, barbershops, beauty salons and clinics, and spas, with additional use across cosmetics at 20% and retail at 13%, often for appointment scheduling. Answer based on 127 reviews Features and Usability ### What are the key features of Shortcuts? Shortcuts includes core salon management features like appointment scheduling, online booking, point of sale, and client management with customer history. Reviewers also highlight reporting and KPI tracking, mobile schedule access for staff, and marketing tools such as SMS reminders, email campaigns, and consultation forms. Answer based on 64 reviews Integrations ### Which third-party tools and platforms does Shortcuts integrate with? Shortcuts integrates with 6 third-party tools, including Mailchimp, Microsoft Power BI, Shopify, Stripe, Vish, and Xero. These catalog integrations cover email marketing, analytics, e-commerce, payments, and accounting, giving Shortcuts connections to key business platforms used for sales, reporting, and finance. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on Shortcuts? Shortcuts offers live online sessions, webinars, videos, and documentation for training. Reviewers say front-desk staff and new hires often learn core booking and checkout tasks quickly, sometimes with minimal training. Admins and teams using advanced settings, marketing, or reporting usually need more time, and some reviewers found initial training rushed or inconsistent. Answer based on 20 reviews Getting Started and Support ### What customer support options does Shortcuts offer, and how do users rate the experience? Shortcuts offers email/help desk, FAQ/forum, a knowledge base, phone support, chat, and a 24/7 live representative. Users often describe support as helpful, available, and knowledgeable, with quick fixes and patient guidance. Some reviewers report phone wait times, difficult issue resolution, inconsistent service quality, and frustration during outages or contract-related disputes. Answer based on 64 reviews Features and Usability ### How well does Shortcuts handle salon reporting? Shortcuts covers everyday salon reporting well, especially for KPI tracking, staff performance, and multi-location visibility. Salon owners and managers often find the standard reports easy to access and useful from home, but some businesses want more custom reporting, easier filtering, and clearer client retention or consolidated summary views. Answer based on 31 reviews Features and Usability ### How good is Shortcuts for managing client records? Shortcuts handles core client management well through booking, history tracking, contact records, and online appointment tools. Salons and spas often like the easy client lookup, notes, texting, and remote access, but some high-volume teams run into duplicate records, limited client detail fields, and weaker customization for more complex workflows. Answer based on 27 reviews ## Pros and Cons Responsive 24/7 customer assistance 77% positive reviews out of 52 Most reviewers indicate customer support is accessible, knowledgeable, and consistently resolves issues at any hour. Frequent technical disruptions 79% negative reviews out of 29 Most users comment bugs and issues cause regular crashes, glitches, and costly troubleshooting, disrupting business operations. Streamlined learning and operation 88% positive reviews out of 32 Most reviewers find ease of use valuable, highlighting simple training, intuitive design, and smooth staff adaptation. Comprehensive salon management tools 80% positive reviews out of 25 Most users report salon management features simplify daily operations, provide detailed reports, and support business growth. ## Features AI summary Based on 2,154 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Shortcuts supports all three of the features reviewers value most: **Appointment Scheduling**, **Calendar Management**, and **Confirmations/Reminders**. Together, these capabilities help salons book and organize appointments, keep staff calendars up to date, and reduce missed visits with timely client notifications, allowing teams to manage daily operations more efficiently and deliver a more consistent customer experience. Calendar Management 1.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Confirmations/Reminders 2.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Online Booking 3.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Client Database 3.0 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Electronic storage of stakeholder contact information Point of Sale (POS) 3.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Accept and process customer payments for products or services using hardware and software Appointment Scheduling 3.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Shortcuts 57 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booth Rental Management: Offer to rent a booth to freelance professionals - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Mobile App: Platform for customers to directly manage their appointments and profile - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Barbershops: Specific use for barbershops - For Salons and Spas: Specific for use in spas and salons - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Payroll & Commissions: Track and process employee payroll (salaries, wages, etc.) and commissions on sales - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Real-Time Reporting: Active reporting of data and metrics - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Wait List Management: Record, update and manage waiting lists - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 3.9 (105) 3.9 Based on 105 reviews ## Pricing Value for money 3.7 (98) Basic $29.00 Per Feature,Per Month Value for money 3.7 (98) 3.7 Based on 98 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Vish](https://www.capterra.com/p/179327/Vish/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (124) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (124) 4.0 Based on 124 reviews ## User reviews Overall rating 4.0 Based on 127 reviews Filter by rating 5(69) 4(27) 3(13) 2(3) 1(15) Mentioned topic Sorted by most recent PD Paco D. Director Consumer Services ### "Avoid contract they get you" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 December 9, 2024 Bad constant trying to get it to work after crash most weeks and always the same Acuse ( my computer haven’t been backup or whatever they find easy to say to avoid been their fault I would not be recommended to any of my friends in the future Pros Over twenty years ago They were the best now they are the worse Cons Too many bad things on this software. Keep crashing Expensive Over an hour to get to talk to someone Have used for many many years and now they are saying I have a contract for over 2 years left. Etc etc not a friendly used software Reasons for choosing Shortcuts As they were one of the few available and they promised the world ( not) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Events Services ### "Great Appointment and Tracking Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 15, 2024 Shortcuts was great for my needs! I needed a way to set up appointments and track the hours of more than a dozen hairstylists and massage therapists. Pros It was easy to set up and cost-effective fro my needs. Cons I didn't have any problems with the application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RA Rebecca A. Owner Health, Wellness and Fitness ### "Extremely Dissapointed " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 2, 2023 I couldn't be any more upset with how this has turned out. I feel like you tried to squeeze every last dollar out of us when you weren't providing a usable service. Pros Right about now I can't think of a single thing. Cons Lack of support. It is outrageous that your software stopped updating online, when we called the response was, 'we are working on it'.' When we called to cancel our service 1 year out of our contract you charged us for an extra 2 months. We lost thousands not being able to see our appointment book as we do our bookings remotely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB abdelaziz B. freelancer Information Technology and Services ### "avis sur shortcuts" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2023 Pros Gain de temps,Facilité d'accès;Multitâche Cons Complexité,Absence de visualisation,Limitation d'utilisation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Mae B. Salon Manager Consumer Services ### "Salon Manager" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 27, 2023 Not good at all Pros It support is prompt and answers the concern as best they can Cons Too many steps for operating system in a fast pace salon Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ST Siara T. manager Cosmetics ### "Excelente Software para negocio de salones de belleza y cuidados esteticos" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 7, 2023 Gracias a este software he podido sacarle provecho a mi tiempo y ofrecer un servicio extraordinario a mis clientes, no he tenido más quejas con los tiempos de espera de los mismos y sus citas se han cumplido a cabalidad. Pros Lo que más me impacto fue la programación de citas pues esta me ayudo a brindar un mejor servicio a mis clientes, también es muy fácil de usar y se adecuo perfectamente a las funcionalidades de mi empresa Cons Hasta el momento me ha funcionado perfectamente, ha llenado todas mis expectativas y cumple con lo requisitos para ser el mejor software de mi peluqueria Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 20, 2023 Thankyou for the review Siara :) we appreciate you taking the time to leave feedback. CR Christian R. Manager Consumer Services ### "one of the better softwares for spa and salons " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 13, 2022 I enjoyed shortcuts and am grateful to have used it as a first time hair stylist it set the bar and allowed me to learn salon software . Pros I enjoyed the ease of use as well as the different functionalities . It was easy to learn for new stylist . Cons The customer support was iffy sometimes and the software would fail very rarely. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HA Haroldo A. colgador de pollos vivos Food Production ### "Es un sofware muy facil de usar," 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 20, 2022 Pros Este software de salón es bastante fácil de usar. Mi personal puede ser fácilmente capacitado para utilizar esto. Utilizamos accesos directos en el punto de venta y para concertar citas con los clientes. Existe una amplia gama de informes y listas de marketing. Cons Really, we haven't run into any issues with shortcuts. If we were unable to solve a problem, the service is excellent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NK Niamh K. Salon Receptionist Cosmetics ### "Shortcuts Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2022 I have used shortcuts for my salon and have recently added this system to my new clinic that I am opening, we are absolutely made up with their customer services and what they can offer my business. Jay in particular has been amazing with making sure that everything is running smoothly for us. We could not recommend them enough. Pros This is a quick and easy software to use within our busy salon Cons Sometimes this system needs rebooting as there can be a syncing error that occurs Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DM Damien M. Director Civic & Social Organization ### "Shaman helped a lot " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2022 Shaman is very patient, professional and would make a great teacher. Pros Great product useful. Very pleased. Thanks Cons Could be more reasonably priced. Thank you. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/13284/Shortcuts-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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