# Talkdesk Pricing 2026 | Capterra

> Learn more about Talkdesk pricing plans including starting price, free versions and trials.

Source: https://www.capterra.com/p/132852/Talkdesk/pricing

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# Pricing for Talkdesk

[4.5 (733)](https://www.capterra.com/p/132852/Talkdesk/reviews/)

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## [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) has **4** pricing plans

-   No free trial
-   No free version

**Credit Card Required:** Not provided by vendor

**Discount:** Information not available

### CX CLOUD DIGITAL ESSENTIALS

$85

**Pricing Model:** Per User

**Payment Frequency:** Per Month

CX CLOUD DIGITAL ESSENTIALS plan includes:

-   Omnichannel: Email, Chat, Web, Social, and more
-   Studio & Routing
-   Connections
-   API Access
-   Real Time Dashboards

### CX CLOUD ESSENTIALS

$85

**Pricing Model:** Per User

**Payment Frequency:** Per Month

CX CLOUD ESSENTIALS plan includes:

-   Voice Engagement
-   Workspace Designer
-   Embedded automation designer
-   70+ Integrations

### CX CLOUD ELEVATE

$115

**Pricing Model:** Per User

**Payment Frequency:** Per Month

CX CLOUD ELEVATE plan includes:

-   Digital Engagement
-   Quality Management
-   Screen Recording
-   Feedback
-   Automated Notifications

### CX CLOUD ELITE

$145

**Pricing Model:** Per User

**Payment Frequency:** Per Month

CX CLOUD ELITE plan includes:

-   Custom Reporting
-   Performance Management
-   Workforce Management
-   Customer Experience Analytics

## Popular alternatives to [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/)

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## What do others say about [Talkdesk](https://www.capterra.com/p/132852/Talkdesk/) pricing?

Pricing Rating

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$

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Value For Money[4.5(733)](https://www.capterra.com/p/132852/Talkdesk/reviews/)

Pros

Cons

[Read All 733 Reviews](https://www.capterra.com/p/132852/Talkdesk/reviews/)

Read Full Reviews Below

Verified Reviewer

Client Operations Supervisor

Real Estate, 5,001-10,000 employees

Used the software for: 1-2 years

**

Overall Rating

4.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

4.0

Likelihood to Recommend

20%

2/10

Reviewer Source

Source: Capterra

April 22, 2026

"Talkdesk is very useful for Reports and Stats"

**Overall:** Overall, Talkdesk is very useful and they have a quick customer service support who will assist when downtimes arise.

**Pros:** One thing I like about Talkdesk is the massive option of reports it is giving as it can be useful for generating statistics for the team. I also like how it is very easy to use as an admin.

**Cons:** There are issues getting delayed from time to time when integraring with another software we use which is ServiceNow. This cause delays in processing requests we are receiving.

Leslie P.

Talent Support Specialist

Consumer Services, 11-50 employees

Used the software for: 1-2 years

**

Overall Rating

5.0

**

Ease of Use

5.0

Customer Service

5.0

Features

5.0

Value for Money

5.0

Likelihood to Recommend

80%

8/10

Reviewer Source

Source: Capterra

March 25, 2025

"Why Talkdesk"

**Overall:** Talkdesk for the most part is pretty handy and useful. like being about to filter out thing when looking for a specific call or timeframe.

**Pros:** all the different features you can add or take away.

**Cons:** that it doesn't have a feature for noise cancellation. so that you can control the level of background noise that gets heard by the customer.

**Reasons for Switching to Talkdesk:** not sure why it was switched to talkdesk. I think talkdesk is better

[Read All 733 Reviews](https://www.capterra.com/p/132852/Talkdesk/reviews/)

## How should I be thinking about software pricing?

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It's not just you-budgeting for business software is complicated. We're here to break it down.

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