--- title: "Blackberry AtHoc Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Blackberry AtHoc Software - reviews, pricing plans, popular comparisons to other Emergency Notification products and more." source_url: "https://www.capterra.com/p/13287/AtHoc-IWS-Suite/" page_type: "product" language: "en" --- # Blackberry AtHoc Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Blackberry AtHoc ## What is Blackberry AtHoc? BlackBerry AtHoc is a critical event management software that helps government agencies prepare for, respond to, and recover from emergencies and crises. The software provides real-time visibility into personnel safety through automated check-ins, mass notifications to alert people, networking capabilities to coordinate responses across organizations, situational awareness with geo-tagged media from the field, integration with existing systems, and end-to-end incident management. ## What is Blackberry AtHoc used for? [Emergency Notification](https://www.capterra.com/emergency-notification-software/)[Portal](https://www.capterra.com/portal-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Blackberry AtHoc?[Manage this product listing](https://www.g2.com/products/blackberry-athoc/claim_requests/new?auto=true) ## Blackberry AtHoc Overview Updated September 2026 AI summary Blackberry AtHoc provides organizations with a portal solution focused on emergency notification and secure collaboration. Designed for midsize and enterprise businesses, it offers access controls, self-service capabilities, and collaboration tools. Notable features include customizable templates, alerts, reporting, and secure data storage. Deployment options span cloud and mobile devices, supporting flexible access and organizational communication needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Blackberry AtHoc 5.0 (1) VS. [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.8 (271) Value For Money 5.0 (1) Value For Money 4.7 (251) Customer Service 5.0 (1) Customer Service 4.9 (238) ## Blackberry AtHoc alternatives [4.5 (68)](https://www.capterra.com/p/166388/Day-to-Day-Notification/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.3 (14)](https://www.capterra.com/p/154074/DeskAlerts/reviews/) Starting price $3300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (23)](https://www.capterra.com/p/186220/Crises-Control/reviews/) Starting price $2.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (131)](https://www.capterra.com/p/150781/FacilityOS/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Blackberry AtHoc Overview ### What company size and specific industries is Blackberry AtHoc built for? Blackberry AtHoc is designed for government agencies, law enforcement, public safety organizations, educational institutions, and federal, state, and local government entities. It is best suited to public-sector organizations rather than general small, mid-market, or enterprise businesses. Features and Usability ### What are the key features of Blackberry AtHoc? Blackberry AtHoc offers data security and secure data storage, along with access controls/permissions for user access management. It includes incident management, alerts/notifications, mass notifications, SMS messaging, mobile alerts, and real-time notifications. Additional features include geolocation, geotargeting, geographic maps, collaboration tools, reporting & statistics, and scenario planning. Getting Started and Support ### What training and onboarding options does Blackberry AtHoc offer? Blackberry AtHoc provides documentation to help teams get started. This format gives users written reference material for reviewing setup steps, exploring features, and checking product details as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does Blackberry AtHoc offer? Blackberry AtHoc offers Email/Help Desk and Chat for customer support. No reviewer feedback about support quality is available in the catalog data, so there is no documented user sentiment on response times, helpfulness, or common frustrations. ## Features AI summary Based on 987 Emergency Notification reviews Not all portal products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution: - **Client Portal** (**64%** of reviewers rated this feature as critical) - **SSL Security** (**76%**) - **Data Security** (**72%**) Blackberry AtHoc supports **Data Security**, but it does not include **Client Portal** or **SSL Security**. Instead, it offers other important capabilities that reviewers also value, including **Secure Data Storage** (**68%**) and **Access Controls/Permissions** (**56%**). While the system lacks two of the top three buyer priorities, these security-focused features can still help organizations protect sensitive information, manage user access, and maintain tighter control over critical data, helping businesses reduce risk and support secure internal operations. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Contact Management Manage, organize, and store contact information Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Blackberry AtHoc 21 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Security: Protect sensitive data for digital privacy - Geolocation: Determines the location of a device using GPS or an IP address - Incident Management: Manage and track all disruptions and incidents - Mass Notifications: Send messages to multiple recipients at the same time - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scenario Planning: Develop potential scenarios to identify risks and opportunities - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Templates: Sample files or documents that could be customized as needed or used as is - Two-Way Communication: Send, receive, and respond to messages --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Value for money 5.0 (1) 5.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SD Stanley D. Manager - Remote Client Support Information Technology and Services ### "Totally love this product... Might switch back!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2021 Overall I was very happy with the product and the price point! Pros Ease of use! Seamless and clean interface. Cons There were a few features missing from the product that were must haves for my organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.