# Thinkific Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Thinkific Software - reviews, pricing plans, popular comparisons to other Course Authoring products and more. Source: https://www.capterra.com/p/132888/Thinkific --- # Thinkific Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Thinkific ## What is Thinkific? Thinkific is an easy-to-use platform that empowers educators and businesses to design, build, and sell engaging online courses at scale. With powerful, intuitive tools for content creation, progress tracking, and learner engagement, it allows users to transform their knowledge into structured, impactful courses while ensuring a seamless learning experience. For advanced needs, Thinkific Plus offers greater customization, scalability, and control. It provides branded course portals, detailed reporting, e-commerce solutions, and smooth integrations with CRM and marketing systems. With features like multi-admin access, enhanced security, and dedicated support, Thinkific Plus is the ideal choice for creators looking to build and scale high-quality online courses. ## What is Thinkific used for? [Learning Management System](https://www.capterra.com/learning-management-system-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/)[Training](https://www.capterra.com/training-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 205 user reviews Reviews sentiment Positive 86% Neutral 8% Negative 6% Pros & cons Flexible multimedia course builder Intuitive and accessible platform Unresponsive and inconsistent support Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Learning Management System / 2026 - eLearning Authoring Tools / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Thinkific?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.thinkific.com&name=Thinkific) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Thinkific 4.4 (205) VS. [4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (205) Ease Of Use 4.5 (4,316) Value For Money 4.2 (179) Value For Money 4.5 (2,499) Customer Service 4.2 (167) Customer Service 4.7 (2,693) ## Thinkific alternatives [4.5 (342)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (490)](https://www.capterra.com/p/230567/360Learning/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.7 (596)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (192)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/) Starting price $3.58 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/132888/Thinkific/alternatives/) ## FAQs about Thinkific Overview ### What problems does Thinkific solve? Thinkific solves the challenge of turning course ideas into sellable training without stitching together separate tools for course hosting, payments, landing pages, and student access. Coaches, educators, training teams, and small businesses use it to launch courses quickly, organize multimedia lessons, track learner progress, and reduce manual setup. Answer based on 180 reviews Overview ### Which roles and teams benefit most from Thinkific? Thinkific is most used by founders, owners, CEOs, and directors who need to package expertise into online courses and manage digital training businesses. Coaches, consultants, and educators benefit from delivering lessons, selling programs, and tracking learner progress, while leadership teams use it to scale content, revenue, and customer education efficiently. Answer based on 194 reviews Overview ### What company size and industries is Thinkific built for? Thinkific is built primarily for small businesses in e-learning, with 94% of reviewers from small companies and 30% in E-Learning. It serves online course creators, training academies, educational companies, subject matter experts, coaches, and membership site operators, with additional reviewer concentration in Professional Training & Coaching at 10% and Marketing and Advertising at 8%. Answer based on 205 reviews Features and Usability ### What are the key features of Thinkific? Thinkific includes core course creation and course management tools, with built-in course authoring for videos, PDFs, quizzes, and learning paths. Key differentiators include customizable branding, payment processing, learner portals, and third-party integrations. Reviewers also frequently mention progress tracking, content management, and support for both self-paced and live courses. Answer based on 138 reviews Pricing ### How much does it cost and what fees or limitations are included? Thinkific starts at $49/month for the Basic plan, with Start at 99 and Grow at 199, plus a free trial. Reviewers often call the pricing budget-friendly and transparent, though some say higher-tier pricing feels expensive or confusing, and note limits on free-plan features like custom domains. Answer based on 57 reviews Integrations ### Which third-party tools and platforms does Thinkific integrate with? Thinkific integrates with Stripe and PayPal for payments, Kit, Mailchimp, ActiveCampaign, and AWeber for email marketing, plus HubSpot CRM and Intercom for customer management. It supports over 20 integrations overall, with additional connections for analytics and tracking through Google Analytics 360 and Meta for Business. Answer based on 28 reviews Getting Started and Support ### How easy is it to onboard and train a team on Thinkific? Thinkific is generally quick to learn for course creators and nontechnical team members, with live online sessions, webinars, videos, and documentation covering setup and daily use. Reviewers say beginners often get started fast, while admins handling migrations, bulk enrollments, customization, or complex setups usually need more time and support. Answer based on 48 reviews Getting Started and Support ### What customer support options does Thinkific offer, and how do users rate the experience? Thinkific offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, helpful, and effective, with strong tutorials and follow-up. Some, however, report inconsistent responses, article-heavy troubleshooting, billing frustrations, and slower help tied to time zone differences or account issues. Answer based on 75 reviews ## Who uses Thinkific? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 124 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 124 reviews Education & Learning 27% Education & Learning 27% Entrepreneurs/ Owners 20% Consulting 16% Administrative 11% Others 25% Top industries Based on 124 reviews E-Learning 51% Health, Wellness and Fitness 14% Professional Training & Coaching 14% Marketing and Advertising 13% Other 8% ## Pros and Cons Flexible multimedia course builder 84% positive reviews out of 96 Most reviewers find course creation offers diverse content options, templates, and intuitive tools for engaging lessons. Rachael M Dietitian, 1 employee. "It is a great option for creating a simple course that allows for integration of a lot of interactive tools to help facilitate user learning when taking a course that is created." Unresponsive and inconsistent support 36% negative reviews out of 59 Some reviewers report customer support is slow, provides generic replies, and often fails to resolve ongoing issues. Steph M Yoga Teacher, 11 - 50 employees. "The page load speed fails every test. When I contacted them for support on this issue, they recommend I have the site redesigned by a professional who could help with page load speed. " Intuitive and accessible platform 83% positive reviews out of 42 Most reviewers indicate ease of use enables quick setup, smooth navigation, and minimal technical barriers for all users. Comprehensive online selling tools 96% positive reviews out of 24 Most reviewers describe selling courses as straightforward, highlighting integrated marketing, payment, and affiliate features. Becky M Accountability Coach, 1 employee. "This is a platform built for courses, and as such, it does that incredibly well. If you are only looking for somewhere to sell courses and are most concerned with those looking great and being well built for your customers, then this is a great program." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Course Management 4.6 (51) 54.90% of 51 reviewers that rated this feature as important or highly important Create, organize, and assign courses to users Course Tracking 4.3 (45) 55.56% of 45 reviewers that rated this feature as important or highly important Track which progress and course materials have been completed by each user Asynchronous Learning 4.1 (37) 56.76% of 37 reviewers that rated this feature as important or highly important Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Learner Portal 4.3 (33) 63.64% of 33 reviewers that rated this feature as important or highly important Students can access materials and communicate with instructors via their online student profile Built-in Course Authoring 4.5 (28) 46.43% of 28 reviewers that rated this feature as important or highly important Tools that allow users to create and publish courses and course material/content Tests/Assessments 4.0 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Create tools to measure student retention of learning material and lessons Thinkific 102 features An @mention is a way to tag or notify a specific person about a message/post Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Assign issues and tasks based on availability or required skills Supports flexible learning at different times (i.e., learners can access course materials at their own pace) Record audio and/or video Create, manage, and send invoices or bills to customers Learning content offered in small, focused chunks covering a single skill or topic. Supports learning paths that combine in-person classes with online/virtual courses Tools that allow users to create and publish courses and course material/content Create and distribute custom certificates for achievements or assessments. Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders Schedule in-person or online classes Plan and schedule lessons and maintain students' behavior in the classroom Manage contact details and communication with clients Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Software specialized for corporate use Developing custom training courses for educating employees or for teachers to create courses for their students Create, organize, and assign courses to users Publish finished eLearning course in a compatible eLearning format (e.g., SCORM, xAPI). Track which progress and course materials have been completed by each user Accept and process credit card transactions Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Online forums/groups where users can ask questions, share ideas, best practices, etc. Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Software specialized for companies that sell courses/content Manage, store and organize emails within the system or via third-party apps Tools to improve and measure employee satisfaction and involvement Online portal where employees can access and track their own information Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Software designed for higher education organizations To be used by the hospitality industry Games or game-like elements to track progress and reward accomplishments Track student's scores and grades on course materials Organize and edit a group of people's policy and members Allow the audience to interact or engage with the content Students are encouraged to interact with technology-enabled study materials during the course of learning Students can access materials and communicate with instructors via their online student profile Organize and track educational activities Designing course materials to be completed in a sequential order for personalized learning purposes Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses Database of members to track personal information of individuals and families Distribute training content in bite-size pieces that can be consumed in short periods of time Access software remotely via mobile devices Access the system via a mobile application Access for students to complete learning materials on mobile platforms Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple languages Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Organize and manage the accomplishments and development of employees or performance of applications or systems Adjust communications based on previous interactions or personal preferences Process of managing several related projects or business activities to achieve organizational goals Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Brief assessments used to measure knowledge and skills Broadcast live video streams Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Assembling information about a topic of interest and building content paths without assistance from third parties Allow users to access multiple services after entering their login credentials once Create tools to promote social interaction and learning between students/trainees and instructors/trainers Dictate the order and pace of an eLearning course, including the logic for how different learners progress Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration Database of students to track personal information of individuals and families Gauge satisfaction and receive information for improvement and success Real-time, interactive learning experiences where participants engage in learning activities simultaneously Create, save, and re-purpose templates for emails, forms, etc. Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) Software designed for companies who offer training programs to clients Track employee/learner's progression through training programs Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Connect with meeting participants remotely over video Store and manage online video content Allows users to view videos without downloading media files Supports various video file formats Classes/sessions accessible via web browser of built-in video conferencing Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.2 (204) 4.2 Based on 204 reviews ## Pricing Value for money 4.2 (179) Free Trial [View pricing plan details](https://www.capterra.com/p/132888/Thinkific/pricing/) Basic $49.00 Flat Rate,Per Month It includes: - Free access to Accelerator Program - Unlimited Courses - 5 spaces per community - 5 Digital Downloads - Email and live chat support - Branded Mobile - Custom domain - Coupons & discounts - Affiliate selling Start $99.00 Flat Rate,Per Month It includes: - 10 spaces per community - Unlimited Digital Downloads - Assignments - Bundles and add on packages - Memberships & payment plans - Live lessons - Advanced course-building options - Advanced website code editing Grow $199.00 Flat Rate,Per Month It includes: - 3 communities - 20 spaces per community - 2 administrators - Phone and priority email support - Remove Thinkific branding - Thinkific Analytics - Bulk student emailer - Bulk enrollments - API access Value for money 4.2 (179) 4.2 Based on 179 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (167) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (167) 4.2 Based on 167 reviews ## User reviews Overall rating 4.4 Based on 205 reviews Filter by rating 5(123) 4(54) 3(16) 2(8) 1(4) Mentioned topic Sorted by most recent KW Kirra W. Owner E-Learning ### "Satisfied digital creator " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2026 It’s been a very easy tool to get started with and use. I appreciate all the different types of digital products I can create. Pros Thinkific makes it super easy to launch your store and start selling digital products. I love the student facing part of the platform as well. It is very user friendly. Cons I do wish that it natively integrated with more email marketing platforms. I had to join Kit and couldn’t natively use my other platform to automate sending emails. Switched from [heartbeat](https://www.capterra.com/p/181309/heartbeat/) I needed a system that served me better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Anthony M. CEO E-Learning ### "I love my Thinkific" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2026 From start to finish with my course creation, it has been great for a person like me who is not very tech savvy! I Alison like the social hub set up for my cohort students! Pros Ease of course creation and adding downloadable PDFs. I also love the fact that thinkific has monthly payment options for my students! Cons Nothing really to be disappointed about with thinkific course creating abilities and lesson formation. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) Reasons for choosing Thinkific Price and platform user interface. Progress tracker. Groc compared and helped me decide. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LT Libby T. CE Director Hospital & Health Care ### "User Friendly LMS with Lots of Great Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 5, 2026 So far, so good. I am hopeful this will be a long term solution for our continuing education offerings to the public. Pros User-friendly interface. Online help almost always is able to answer any "how to" question that I have. Customer service is responsive. Cons Some functions are limiting - like the ability to delete drafts of webinars and communities. Doesn't make sense why they can't be deleted, as draft courses can be deleted. Alternatives considered [LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/) Reasons for choosing Thinkific Thinkific was more user friendly. Customer service is better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rachael M. Dietitian Health, Wellness and Fitness ### "Top course builder that is simple to use yet offer complex functionality for individualized course building" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 29, 2026 A great experience overall as it is one of the simplest course builder platforms that has so many options for customizability yet is easy to navigate. I also love the changes and improvements with management course monetary success overall and over a period of time. Pros Still a go-to course builder that remains one of the best offering an even simpler interface for designing courses with recent updates as well as more opportunities for creating an immersive and communicative experience for everyone participating in a course. Mobile updates have also allowed for greater efficiency as so many more users are utilizing mobile phones more now so these have been critical changes that have kept it in the top tier for course builders. Cons The interface has greatly improved so now I would say just continuing to add more advanced features and functions that are easy to select are next areas of improvements I would like to see. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PF PHYLLIS F. Senior Instructor E-Learning ### "I Love the Thinkific Course Creator Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 26, 2026 I am quite pleased with the many updates to the site since I started in November 2022. It has a cleaner interface not cluttered with overwhelm. Pros The thing I like most about Thinkific is the overall simplicity of creating your course. The help files' ability to walk me through every one of my problems or mistakes without needing to speak with a person is a real timesaver! The options for designs using the templates are versatile enough to create a beautiful course layout with almost any of the templates. Most of all—it is a good value for the cost. Cons I would like to see a better option on how the multiple courses are listed. A simple drag and drop image. Switched from [Mastermind](https://www.capterra.com/p/190053/Automotive-Mastermind/) Mastermind oversold what their product could do and under-delivered on what it actually was able to do. Their philosophy of giving you "everything" was so overwhelming and crowded Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reasons for choosing Thinkific Cleaner application and a better value for the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PM Philip M. Operations Non-Profit Organization Management ### "Great Platform with Many Options" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 18, 2025 I like the system overall and am pleased to use it. I like how it gives you different options of how to organize the programs depending on your needs. It's nice to have documents for download imbedded in the system. Pros It's great to be able to create your own course on the platform. There is a lot of flexibility to have quizzes, summaries, or even upload documents that can be downlaoded. Cons Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video. Also, there are a few times the video would lag. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Avril S. ESL Coach E-Learning ### "Truth For all" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 December 13, 2025 There is a bit of reading and experimentation necessary. However it’s pretty intuitive to use once you have minimal editing skills. Pros One of the things I like is that I don’t have to know anything about coding for me to be able to make a website. Cons If I had to choose one it would be that the free option isn’t available. It gave me more options when creating courses. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/) At the time, Thinkific offered more design flexibility. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Csaba T. ceo Professional Training & Coaching ### "Thinkific: a clear choice for. someone wishing to focus on content" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 26, 2025 An easy to use experience yet complex options and professional support these are what I get from think of definitely a good value for money Pros Before starting my online academy I looked at a number of options. I was looking for usability for someone who's never done programming for a webpage and the possibility to integrated it with live lessons. Thinkific did that and more: it made administration so much easier with the number of payment options available I also have very good experience with customer support they usually reply within hours Cons It's just my thing I guess but I really don't like that part of courses are called chapters and lessons are part of chapters could be confusing Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) [Kajabi](https://www.capterra.com/p/154682/Kajabi/) [LearnWorlds](https://www.capterra.com/p/143513/LearnWorlds/) Reasons for choosing Thinkific Life session integration a professional looking user experience and support for my currency Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Daniel C. Corporate Advisor E-Learning ### "Excellent Value and Superb Support for Training Providers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2025 ’ve been using Thinkific to host a professional training program for the financial certification industry. The experience has been smooth and rewarding. The platform’s structure helps maintain a high-quality learning flow, and the flexibility to integrate videos, quizzes, and marketing elements makes it suitable for both institutional and individual learners. Overall, it’s a strong, dependable platform that continues to evolve with user feedback. Pros Thinkific delivers exceptional value for training providers. The platform is intuitive, reliable, and visually clean — ideal for building structured, professional courses. Their customer support team is one of the best I’ve experienced: fast, friendly, and genuinely proactive in solving issues. Uploading, organizing, and managing content feels seamless once you get used to the flow. Cons Some AI-powered enhancements could make course creation faster, especially when migrating or duplicating content across courses. The new AI landing page builder is visually nice but still limited in customization compared to the classic editor. A few automation options (like quiz imports or batch updates) would be great additions for power users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Matthew G. Coach Health, Wellness and Fitness ### "Typical Corporate Money Machine With Zero Customer Service Focus Long Term." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 November 5, 2025 I've had several similar experiences with companies like Thinkific. There's something about these platforms when they grow to a certain size, the personalized support gets lost to a corporate machine model that has no ability to focus on individual requests. They're one primary focus is MONEY. And yes, it's all about commerce at the end of the day. But if they don't deal with the end user as a human they have no place being in business. They deserve to be penalized for being an over priced money machine. Pros Customer support was great when I first began using Thinkific. Although there is no free account option publicly, I asked if they had a free plan and they set me up with one so I could test the features indefinitely because sites like this can take a while to learn. This was great! I had time to relax and tweak until I couldn't tweak any more! Cons It's virtually impossible to cancel a subscription! I tried closing my account by contacting support multiple times and they just don't get it! I disconnected my domain before closing the account leading me to not be able to access my account. I have contacted them several times and they just don't get it! I'm sorry - thinkific support has this coming - collectively they are dumb as tree stumps! Actually trees have more consciousness than Thinkific support. They deserved that... Maybe you'll listen more in the future! Next will be BBB. Alternatives considered [Payhip](https://www.capterra.com/p/251233/Payhip/) Reasons for choosing Thinkific I didn't. I chose Payhip over Thinkific. Payhip is BETTER than Thinkific. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/132888/Thinkific/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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