# Thinkific Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Thinkific the right Course Authoring solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/132888/Thinkific/reviews --- Thinkific 4.4 (205) [View alternatives](https://www.capterra.com/p/132888/Thinkific/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of Thinkific Ease of use 4.4 Customer Service 4.2 ## Pros and Cons in Reviews MS Melina S Senior Comms ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience.“ September 23, 2025 PM Philip M OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months. “Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video.“ December 18, 2025 NB Nina B Learning Experience ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: Less than 6 months. “We needed a platform that could easily manage both on-demand and live courses, and the course builder in Thinkific gave us the felxibility that we needed to scale.“ September 26, 2025 LT Libby T CE DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Some functions are limiting - like the ability to delete drafts of webinars and communities.“ February 5, 2026 RM Rachael M DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “It is a great option for creating a simple course that allows for integration of a lot of interactive tools to help facilitate user learning when taking a course that is created.“ January 29, 2026 KW Kirra W OwnerE-Learning, Self-employedUsed the software for: Less than 6 months. “I had to join Kit and couldn’t natively use my other platform to automate sending emails.“ March 7, 2026 MS Melina S Senior Comms ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills.“ September 23, 2025 LT Libby T CE DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “Doesn't make sense why they can't be deleted, as draft courses can be deleted.“ February 5, 2026 ## Showing most helpful reviews Showing 1-25 of 205 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pamela K. President Entertainment Used the software for: 1-2 years ### "This is where I have my courses" April 21, 2020 5.0 Anytime I have a problem their tech support is great. And I haven't had any tech problems with the platform - my students are happy and use it easily. Pros When I was researching all the different software for course hosting, I liked that this had a place to upload documents in the discussions. That might be really important for people teaching code or other products. Then I'm glad I choose this one because others take a % of income AND you have to wait longer for money. Cons The layout isn't as clean and modern as others - I'm hoping that will be updated at some point. It's a little ugly. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) Reason for choosing Thinkific Thinkific had the ability to upload docs in the discussion area of courses. And doesn't charge a transaction fee. Review Source AS Avril S. ESL Coach E-Learning Used the software for: Less than 6 months ### "Truth For all" December 13, 2025 5.0 There is a bit of reading and experimentation necessary. However it’s pretty intuitive to use once you have minimal editing skills. Pros One of the things I like is that I don’t have to know anything about coding for me to be able to make a website. Cons If I had to choose one it would be that the free option isn’t available. It gave me more options when creating courses. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/) At the time, Thinkific offered more design flexibility. Review Source FH French H. Program Director E-Learning Used the software for: 1-2 years ### "Covers the basics" October 10, 2025 3.0 Overall, it was a decent experience. Thinkific worked well when our needs were fairly simple — it’s reliable for basic course setup and delivery. But as things grew and we needed more advanced features and flexibility, it became clear that it wasn’t the right long-term fit for us. Pros It gets the job done if your needs are basic. It’s straightforward to use and handles core functions like organizing content, course creation and managing users, but it doesn’t go much beyond that - in my case. Cons As our needs evolved, Thinkific just couldn’t keep up. It’s fine for basic course delivery, but we eventually needed more flexibility and functionality than the platform could offer — which is why we decided to move on. Review Source Jeremy D. Creative Lead Media Production Used the software for: Less than 6 months ### "Fun and Flexible Course Platform" December 8, 2021 5.0 I found Thinkific to be very satisfying. I had everything I needed to launch a single course on the free plan (one free single course), but I was looking for a fully-integrate funnel solution, so I went with a competitor that had that feature. But this will be very good for most users. Pros It is very easy to get up and running with Thinkific. The course templates are a breeze to edit; users can easily see how to add and edit content, and the presentation is slick and professional. Cons Thinkific does not have an integrated email marketing feature, but users can connect MailChimp, et al., with Zapier. The design templates look okay until the user starts to change fonts and adds more content, then they start to look like a Wordpress template. Not bad, but not slick. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/) Reason for choosing Thinkific Teachable takes too big a cut from sales, while Kajabi is very expensive. Review Source Joe G. VP of Marketing & International Business Development Financial Services Used the software for: 1-2 years ### "The Best Online Course Creator" September 7, 2019 5.0 We started with an idea to help colleagues and turned it into a course. Thinkific allowed us to get our idea out of our heads and into reality, and a usable product people could buy & use. Pros Thinkific made it easy to create & host our digital course for financial advisors. With any platform there is a learning curve at the beginning. Thinkific's support team was always quick to reply and help us learn the ropes. Cons I don't really have any complaints. It would be nice if the WYSIWYG editor were as good as Apple Pages, and turned out prettier text layouts in the templates. But, it's good enough. Switched from [Teachable](https://www.capterra.com/p/147019/Teachable/) Because Teachable's support was terrible during the initial "learning the ropes" phase. Review Source DC Daniel C. Corporate Advisor E-Learning Used the software for: Less than 6 months ### "Excellent Value and Superb Support for Training Providers" November 8, 2025 5.0 ’ve been using Thinkific to host a professional training program for the financial certification industry. The experience has been smooth and rewarding. The platform’s structure helps maintain a high-quality learning flow, and the flexibility to integrate videos, quizzes, and marketing elements makes it suitable for both institutional and individual learners. Overall, it’s a strong, dependable platform that continues to evolve with user feedback. Pros Thinkific delivers exceptional value for training providers. The platform is intuitive, reliable, and visually clean — ideal for building structured, professional courses. Their customer support team is one of the best I’ve experienced: fast, friendly, and genuinely proactive in solving issues. Uploading, organizing, and managing content feels seamless once you get used to the flow. Cons Some AI-powered enhancements could make course creation faster, especially when migrating or duplicating content across courses. The new AI landing page builder is visually nice but still limited in customization compared to the classic editor. A few automation options (like quiz imports or batch updates) would be great additions for power users. Review Source PW Paisley W. Instructional Designer Program Development Used the software for: 6-12 months ### "Thinkific Product Review" September 23, 2025 4.0 I find Thinkific's products user-friendly, look great and are easy to manage. Functionality like the Resource Bank makes it so much easier to build out resources that the modules link out too, so it's great to see it all working in the one system. Pros The products are user-friendly and the team is really easy to work with and quickly respond to requests or concerns. Cons Currently, the only way to mark courses as complete is by submitting a spreadsheet upload and it is quite manual and time consuming, considering we do this quite a lot. You also can't duplicate learning paths, which is quite frustrating for us and requires a lot of manual copying out. Review Source MS Melina S. Senior Comms Manager Non-Profit Organization Management Used the software for: 1-2 years ### "A Reliable and User-Friendly Platform for Online Learning" September 23, 2025 5.0 My overall experience with Thinkific has been very positive. The platform is intuitive and reliable, making it easy to design, host, and deliver courses to a wide range of learners. I appreciated the flexibility it offered in structuring content, tracking learner progress, and integrating with other tools, which helped create a smooth learning experience. While there are areas that could benefit from more advanced customization and deeper analytics, I found Thinkific to be a strong, user-friendly solution that made online course delivery both accessible and effective. Pros What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills. The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience. I particularly appreciated how easy it was to customize the learner journey and maintain a professional brand look. Cons What I liked least about Thinkific was that, as with any growing company, there were times when priorities shifted quickly, which could make long-term planning a bit challenging. Still, I valued the open communication within teams, which helped us adapt and keep moving forward effectively. Review Source PM Philip M. Operations Non-Profit Organization Management Used the software for: Less than 6 months ### "Great Platform with Many Options" December 18, 2025 4.0 I like the system overall and am pleased to use it. I like how it gives you different options of how to organize the programs depending on your needs. It's nice to have documents for download imbedded in the system. Pros It's great to be able to create your own course on the platform. There is a lot of flexibility to have quizzes, summaries, or even upload documents that can be downlaoded. Cons Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video. Also, there are a few times the video would lag. Review Source RR Rheannon R. Customer Support and coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Thinkific Makes Everything Easy" February 19, 2025 5.0 Loved it the entire time the company I work for hosted our programs on this platform and would return in a heartbeat if I could. Pros It was always very user friendly, both on the admin side as well as the customer side. It wasn't glitchy. Never had a complaint about functionality. Content organization was easy and linear. Uploading and organizing was also easy. Cons At the time we hosted our content there, it didn't have a community feature that it does now. If it were up to me, I'd return to Thinkific. Review Source LM Lucas M. Owner Management Consulting Used the software for: 6-12 months ### "Thinkific Rocks!" March 19, 2021 5.0 Excellent! I appreciate the outstanding product, fair prices, ease of interface and ability to easily build and delivery QUALITY courses. I haven't required customer service (that's a good sign!). I love the product and will definitely stay here! Pros The intuitive nature of your interface is extremely helpful for both course designers and students. As a site and course administrator, I'm exceptionally impressed with the ease of use. Thank you for incorporating finance management functions. Sleek design, ease of use, great price point. Don't change the price, it's one of your best market differentiators. I switched to Thinkific for the Pro Growth plan which was the key difference for me from other providers like Matrix. Cons I really need to market courses via social media with the least number of accounts and steps. It would be awesome if you could integrate some social media marketing tools into the site rather than link accompanying providers. The more I can do WITHIN thinkific, the better. The same applies for business functions like website management, sales of non-course materials (e.g., printed books, e-books), and perhaps QuickBooks Alternatives considered [CYPHER Learning](https://www.capterra.com/p/172471/Cypher-Learning/)[Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/) Reason for choosing Thinkific Price and ability to scale my costs via the Pro Growth plan. I really liked the Matrix site itself but couldn't justify the price as soon as I saw the Thinkific plans and the product. Your site is excellent! Switched from [CYPHER Learning](https://www.capterra.com/p/172471/Cypher-Learning/) Price and ability to scale my costs via the Pro Growth plan. I really liked the Matrix site itself but couldn't justify the price as soon as I saw the Thinkific plans and the product. Your site is excellent! Review Source JL Jessie L. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Launched my first course!" January 9, 2021 5.0 Overall I'm super happy with my experience. I've spent the last few months editing my course based on feedback from the beta and am almost done setting up my first official launch. Excited to keep growing here! Pros I spent last year writing my first professional training course and was looking for a platform to use for the beta run. I wanted something that could handle the multi-media aspect of the delivery of my course, but that was also easy to set up for a non-techy beginner as I didn't have an assistant to set it up for me. Thinkific fit this need perfectly. Cons If anything the aesthetic of the platform could be a bit better (personal preference). While it is easy to follow it's just not as sleek as I'd like. And as a non-web-designer, I'd like to be able to customize the course landing pages to fit my brand with a bit more DIY ease. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Podia](https://www.capterra.com/p/160788/Coach/) Reason for choosing Thinkific Drag and drop course set up was super easy and had all the features I needed in the basic option. Review Source BM Becky M. Accountability Coach Professional Training & Coaching Used the software for: Less than 6 months ### "A great platform, but not as robust as others" June 12, 2023 4.0 Thinkific was fine for when I started selling courses, but ultimately it wasn't the right tool for my business and needs. Pros This is a platform built for courses, and as such, it does that incredibly well. If you are only looking for somewhere to sell courses and are most concerned with those looking great and being well built for your customers, then this is a great program. Cons I really wanted a platform that could handle more than just courses (ie, also selling digital downloads, memberships, and 1:1 coaching programs). Thinkific isn't made to do everything because they focus on doing one thing really well. If you're looking for a jack of all trades rather than a master of one, this probably isn't for you. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/) Reason for choosing Thinkific I chose Thinkific because I had heard good reviews from some of my peers using it and it was easy to set up for someone who wasn't well versed in course management platforms. Review Source CS Claire S. Computer Science Teacher Primary/Secondary Education Used the software for: Less than 6 months ### "Thinkific Thoughts" May 22, 2025 2.0 Overall, I think that platform is mediocre at best. I can find what I'm looking for with a little searching. I just think it could be displayed in an easier format, with larger headings or different colors used for main headings of sections. Pros I like that you can incorporate different file types into the platform. There are videos, documents, schedules, quizzes, and other files that are all able to be used on Thinkific. Cons It is hard to view items and the way they are posted sometimes makes it hard to find what you are looking for. Also, I am unsure if I am supposed to mark items as "done" in order to complete the module or not. Review Source DT Duncan T. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to use course creator." October 31, 2024 4.0 I did set up a course and everything worked as it should. I didn't feel it looked the way I wanted and so looked at other software. Pros They offered a generous trial period to try it out. Cons I found it hard to get something that looked professional in terms of design. Possibly didn't spend long enough or get the proper support, so may be my fault. Review Source KJ Keenan J. Engineer Computer Software Used the software for: Less than 6 months ### "Terrible Experience - DO NOT USE" March 12, 2024 1.0 Absolutely terrible. They bait and switched me to take my initial month's fee. Let me launch my course, then deactivated my course without warning. Had to really look bad in front of my students and wasted a bunch of time and money. DO NOT USE! Pros My experience getting onboarded onto the product looked great and was easy. I am getting ready to sell a digital course and Thinkific checked all the boxes. Setting up a course and landing page was simple enough on the free trial. Eventually, I upgraded to the paid version so that I could offer coupon codes as well. Cons I had everything ready to go on my course. All my content was uploaded and the landing page was set. I got ready to offer pre-sales for my course to gauge interest and check my pricing (which is a standard practice in the course world). I sent an email to my mailing list with the link to the course landing page and things started off well. A few people started to pre-order then... after an hour it just stopped. I started getting emails from people that the link to my course was broken. I tried to login into the site and I could not. Trying to recover my password didn't work. It was as if my site had been deleted with no notice. I tried to chat with support, but was directed to an AI bot that was useless and even though I was a paying customer, the phone support refused to help me because I could not login to my account. I had to send an email to someone which took several days to respond that apparently my account was suspended for "risk" whatever that means and that I would no longer be able to use the site. They could not explain what that meant and didn't seem to care. Alternatives considered [Teachable](https://www.capterra.com/p/147019/Teachable/)[Podia](https://www.capterra.com/p/160788/Coach/)[Payhip](https://www.capterra.com/p/251233/Payhip/) Review Source WC WENDY C. MARKETER Professional Training & Coaching Used the software for: Less than 6 months ### "Affiliate is the Highlight " May 9, 2021 4.0 Overall, I would say Thinkific is a great software to showcase your courses online. The affiliate feature and membership feature are the highlights of our company's objectives for this year. We are trying to slowly move all our recorded zoom videos to upload to Thinkific. We also hope using this software would ease our students learning as well as helping our company to grow by reaching out to more people. Pros Just as the title has mentioned, my company came towards this software because of a recommendation by our consultant. After much difficult times to look for a proper affiliate software, we decided to opt in for Thinkific as it doesn't just serve as an E-learning platform but also provides affiliation feature for enrolled students. So far, it can create unique link for each student as a referral and we are able to set up commission percentage for them. It has cut off a lot of manual work which we were previously doing. Thus, subscribing to a Pro plan in spite of the price, it is well-worth to consider for anyone looking for affiliate feature which is this simple. Cons The themes available are quite limited, and I do wish Thinkific would provide more samples of website for us to refer to since not everyone is good at designing. I only manage to find a few on Google which helped a little. Sizes of the images are only limited to JPG file which I didn't know why after a constant struggle of failures to upload a PNG image. Perhaps you could label JPG file instead of telling me the SIZE would be more helpful. Since my webinar courses are in Chinese and English, I do hope you would allow more choices of fonts instead. Also, as most of our students are Chinese, it would be helpful if other buttons such as "sign up" , "register" , "free preview" would have an option of languages. The Video file size is limited as well. It wasn't much of a bother as I know it is trying to promote shorter videos for better students' engagement. But the uploading can be quite slow and my speed is 160mbps. So, I doubt it's my problem?? Review Source CC Craig C. Director E-Learning Used the software for: 6-12 months ### "Thinkific Has A Lot Going For It" February 15, 2022 5.0 Pros The look presented to students, and options for directing their learning process is thoughtful and creative. When I have a question that the help file can't answer, the live chat has been helpful a number of times. Cons Some options are "all or nothing", in other words, I can't customize to individuals as much as I might like. Review Source Danielle N. Video Editor and Social Media Content Creator Design Used the software for: Less than 6 months ### "So Far So Good" April 13, 2022 4.0 I was brought on board to help manage my client's Thinkific site. I did not have previous experience with Thinkific. So far, I've been satisfied with my overall experience. Pros I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well. My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up. The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well. I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews. Cons I encountered a few limitations: - The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan. - For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space. - You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page. Review Source Anne Z. Online Seller - Moving Stuff Around the Universe Used the software for: 6-12 months ### "Thinkific is everything you need to publish online courses. There are different levels , even FREE!" November 9, 2017 5.0 It allows a person to publish an online course and customize everything, including the price you sell it for. Thinkific has everything you need to be successful. AND they offer lots of webinars and training as you need! I look forward to using it more as I grow my online publishing business! Pros I like that it is customizable. I like that Thinkific offers lots of webinars and help with all aspects of publishing online courses. It allows a couple ways to collect money for your courses. They spell out exactly what to do! For a newbie like me, I began setting things up months ago while I was working on my course. As I completed it, I began uploading the lectures and made some changes to my text and landing page and other info. Easy to make it your own. I am happy with how professional it all looks. Now I will get busy with the marketing end and Thinkific can help with info about that too! Customer service is awesome and they reach out frequently to see what they can do to guide you! I highly recommend this solution for getting an online course published. I am at the entry level, but am testing the waters until I need to go further and unlock more features. Cons As expected the free version is basic, so in order to get to some of the good stuff, you have to upgrade. Not a big deal really, since I am producing my first course and need to go slowly. Review Source TD Thomas D. Kickboxing Instructor Sports Used the software for: 1-2 years ### "Great product but there are cheaper options coming through." November 4, 2022 4.0 Overall, a great experience and will continue to use it if updates are made. I've had emails from fresh learn as of late which are half the price for what seems to be the same features that Thinkific give. Pros I do really like Thinkific although the price seems a bit higher than some new online platforms that are coming through. I like the course layout and the amount that you can edit. It's a bit more tech-savvy than some which I don't mind. I've built fast courses with Thinkific and enjoyed being a user on a weekly basis. I do just hope that Thinkfics features get more modernised as time goes on as it can seem a little outdated at times. Just my opinion :) Cons It's a bit more tech-savvy than some which I don't mind, but even a tech-savvy person wouldn't mind more convenience every day. This could come from more drag and drop and more templates to use as there doesn't seem to be any help in building your courses. There may be tutorials that I haven't come across the mind. I would like to see the price drop down before I go elsewhere. Review Source CM Cheryl M. Owner E-Learning Used the software for: 1-2 years ### "Great Option" November 20, 2019 5.0 I enjoyed Thinkific and may yet return to it when my current contract is up with the LMS I moved to earlier this year. It's certainly as easy to use, and the sales page option is better designed. Everything else is about the same, but Thinkific is slightly more expensive and the pricing model is confusing. Pros I liked most that there was a free option to get started and that there is a front end option that shows all courses owned by an account native to the program. Thinkific is easy to use and now that it has added a community feature it's almost perfect. Cons At the time I switched from Thinkific, I did so to get a native community feature so my students wouldn't have to go to Facebook for community. Now that Thinkific has added it, there's only one complaint I have, and that is that I need another layer of complexity for my courses. Unfortunately, I haven't found an LMS that has that, so Thinkific is no worse in that regard than any other LMS I've explored. I do have an issue with the pricing model, which is too complex and confusing. That makes it hard to compare with other options. Reason for choosing Thinkific In the end, I didn't. I switched FROM Thinkific, for the reasons stated above. If Thinkific had already had the community feature at the time, I might not have done so. Review Source TK Talila K. GM Marketing and Advertising Used the software for: 2+ years ### "Terrible experience and terrible customer service" June 12, 2023 3.0 Average platform, with awful service, would recommend anything else, have moved to LearnWorlds for now. Pros We thought Thinkific would be a great solution for internal and client LMS for onboarding. We invested a lot into a high plan. Cons It had some poor features, poor UI and UX, and customer experience. Once we went down to a lower plan, service went from average to absolutely terrible. We had multiple accounts and were unable to cancel one, it kept billing us and they would neither assist us to remove the subscription nor refund us. They also over-billed several of the clients we introduced to the software and those clients had similar terrible customer service issues. Review Source Ron M. President Information Technology and Services Used the software for: 6-12 months ### "Great tool for building and deploying educational courses and content" November 16, 2020 2.0 Pros The ease of use of the software is definitely the best aspect of Thinkific. Cons I found numerous bugs and availability issues during my use of the software. Hopefully over time this will improve greatly. There are a few growing pains with all of the recent changes to the way our nation delivers learning. Review Source AK Aleksandra K. President E-Learning Used the software for: Less than 6 months ### "Basic yet satisfactory" December 8, 2023 3.0 It is ok for basic needs, easy to work with. But if you need more elaborated fancy designs and funcions look for Learnworlds. Pros Thinkific was the first elearning platform I worked on. It was quite easy to manage but also ugly as hell. Cons No adjustable themes, no colors to choose from. No updates to the interface throughout the year I worked on. 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