# Thinkific Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Thinkific the right Course Authoring solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132888/Thinkific/reviews

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Thinkific

4.4 (205)

[View alternatives](https://www.capterra.com/p/132888/Thinkific/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Reviews of Thinkific

Ease of use

4.4

Customer Service

4.2

## Pros and Cons in Reviews

MS

Melina S

Senior Comms ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience.“

September 23, 2025

PM

Philip M

OperationsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: Less than 6 months.

“Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video.“

December 18, 2025

NB

Nina B

Learning Experience ManagerProfessional Training & Coaching, 11 - 50 employeesUsed the software for: Less than 6 months.

“We needed a platform that could easily manage both on-demand and live courses, and the course builder in Thinkific gave us the felxibility that we needed to scale.“

September 26, 2025

LT

Libby T

CE DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“Some functions are limiting - like the ability to delete drafts of webinars and communities.“

February 5, 2026

RM

Rachael M

DietitianHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years.

“It is a great option for creating a simple course that allows for integration of a lot of interactive tools to help facilitate user learning when taking a course that is created.“

January 29, 2026

KW

Kirra W

OwnerE-Learning, Self-employedUsed the software for: Less than 6 months.

“I had to join Kit and couldn’t natively use my other platform to automate sending emails.“

March 7, 2026

MS

Melina S

Senior Comms ManagerNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years.

“What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills.“

September 23, 2025

LT

Libby T

CE DirectorHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months.

“Doesn't make sense why they can't be deleted, as draft courses can be deleted.“

February 5, 2026

## Showing most helpful reviews

Showing 1-25 of 205 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Pamela K.  
President  
Entertainment  
Used the software for: 1-2 years

### "This is where I have my courses"

April 21, 2020

5.0

Anytime I have a problem their tech support is great. And I haven't had any tech problems with the platform - my students are happy and use it easily.

Pros

When I was researching all the different software for course hosting, I liked that this had a place to upload documents in the discussions. That might be really important for people teaching code or other products. Then I'm glad I choose this one because others take a % of income AND you have to wait longer for money.

Cons

The layout isn't as clean and modern as others - I'm hoping that will be updated at some point. It's a little ugly.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Reason for choosing Thinkific

Thinkific had the ability to upload docs in the discussion area of courses. And doesn't charge a transaction fee.

Review Source

AM

Anthony M.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "I love my Thinkific"

February 20, 2026

5.0

From start to finish with my course creation, it has been great for a person like me who is not very tech savvy! I Alison like the social hub set up for my cohort students!

Pros

Ease of course creation and adding downloadable PDFs. I also love the fact that thinkific has monthly payment options for my students!

Cons

Nothing really to be disappointed about with thinkific course creating abilities and lesson formation.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Reason for choosing Thinkific

Price and platform user interface. Progress tracker. Groc compared and helped me decide.

Review Source

FH

French H.  
Program Director  
E-Learning  
Used the software for: 1-2 years

### "Covers the basics"

October 10, 2025

3.0

Overall, it was a decent experience. Thinkific worked well when our needs were fairly simple — it’s reliable for basic course setup and delivery. But as things grew and we needed more advanced features and flexibility, it became clear that it wasn’t the right long-term fit for us.

Pros

It gets the job done if your needs are basic. It’s straightforward to use and handles core functions like organizing content, course creation and managing users, but it doesn’t go much beyond that - in my case.

Cons

As our needs evolved, Thinkific just couldn’t keep up. It’s fine for basic course delivery, but we eventually needed more flexibility and functionality than the platform could offer — which is why we decided to move on.

Review Source

AS

Avril S.  
ESL Coach  
E-Learning  
Used the software for: Less than 6 months

### "Truth For all"

December 13, 2025

5.0

There is a bit of reading and experimentation necessary. However it’s pretty intuitive to use once you have minimal editing skills.

Pros

One of the things I like is that I don’t have to know anything about coding for me to be able to make a website.

Cons

If I had to choose one it would be that the free option isn’t available. It gave me more options when creating courses.

Switched from

[Teachable](https://www.capterra.com/p/147019/Teachable/)

At the time, Thinkific offered more design flexibility.

Review Source

Jeremy D.  
Creative Lead  
Media Production  
Used the software for: Less than 6 months

### "Fun and Flexible Course Platform"

December 8, 2021

5.0

I found Thinkific to be very satisfying. I had everything I needed to launch a single course on the free plan (one free single course), but I was looking for a fully-integrate funnel solution, so I went with a competitor that had that feature. But this will be very good for most users.

Pros

It is very easy to get up and running with Thinkific. The course templates are a breeze to edit; users can easily see how to add and edit content, and the presentation is slick and professional.

Cons

Thinkific does not have an integrated email marketing feature, but users can connect MailChimp, et al., with Zapier. The design templates look okay until the user starts to change fonts and adds more content, then they start to look like a Wordpress template. Not bad, but not slick.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Thinkific

Teachable takes too big a cut from sales, while Kajabi is very expensive.

Review Source

Joe G.  
VP of Marketing & International Business Development  
Financial Services  
Used the software for: 1-2 years

### "The Best Online Course Creator"

September 7, 2019

5.0

We started with an idea to help colleagues and turned it into a course. Thinkific allowed us to get our idea out of our heads and into reality, and a usable product people could buy & use.

Pros

Thinkific made it easy to create & host our digital course for financial advisors. With any platform there is a learning curve at the beginning. Thinkific's support team was always quick to reply and help us learn the ropes.

Cons

I don't really have any complaints. It would be nice if the WYSIWYG editor were as good as Apple Pages, and turned out prettier text layouts in the templates. But, it's good enough.

Switched from

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Because Teachable's support was terrible during the initial "learning the ropes" phase.

Review Source

PW

Paisley W.  
Instructional Designer  
Program Development  
Used the software for: 6-12 months

### "Thinkific Product Review"

September 23, 2025

4.0

I find Thinkific's products user-friendly, look great and are easy to manage. Functionality like the Resource Bank makes it so much easier to build out resources that the modules link out too, so it's great to see it all working in the one system.

Pros

The products are user-friendly and the team is really easy to work with and quickly respond to requests or concerns.

Cons

Currently, the only way to mark courses as complete is by submitting a spreadsheet upload and it is quite manual and time consuming, considering we do this quite a lot. You also can't duplicate learning paths, which is quite frustrating for us and requires a lot of manual copying out.

Review Source

MS

Melina S.  
Senior Comms Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "A Reliable and User-Friendly Platform for Online Learning"

September 23, 2025

5.0

My overall experience with Thinkific has been very positive. The platform is intuitive and reliable, making it easy to design, host, and deliver courses to a wide range of learners. I appreciated the flexibility it offered in structuring content, tracking learner progress, and integrating with other tools, which helped create a smooth learning experience. While there are areas that could benefit from more advanced customization and deeper analytics, I found Thinkific to be a strong, user-friendly solution that made online course delivery both accessible and effective.

Pros

What I liked most about Thinkific was its user-friendly interface and the way it allowed me to design and deliver courses without needing advanced technical skills. The platform gave me flexibility in structuring content, strong analytics to track learner progress, and reliable integrations that supported a smooth learning experience. I particularly appreciated how easy it was to customize the learner journey and maintain a professional brand look.

Cons

What I liked least about Thinkific was that, as with any growing company, there were times when priorities shifted quickly, which could make long-term planning a bit challenging. Still, I valued the open communication within teams, which helped us adapt and keep moving forward effectively.

Review Source

PM

Philip M.  
Operations  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great Platform with Many Options"

December 18, 2025

4.0

I like the system overall and am pleased to use it. I like how it gives you different options of how to organize the programs depending on your needs. It's nice to have documents for download imbedded in the system.

Pros

It's great to be able to create your own course on the platform. There is a lot of flexibility to have quizzes, summaries, or even upload documents that can be downlaoded.

Cons

Tracking the progress can be a little tricky as if you don't click the continue button, it won't register that you did the video. Also, there are a few times the video would lag.

Review Source

RR

Rheannon R.  
Customer Support and coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Thinkific Makes Everything Easy"

February 19, 2025

5.0

Loved it the entire time the company I work for hosted our programs on this platform and would return in a heartbeat if I could.

Pros

It was always very user friendly, both on the admin side as well as the customer side. It wasn't glitchy. Never had a complaint about functionality. Content organization was easy and linear. Uploading and organizing was also easy.

Cons

At the time we hosted our content there, it didn't have a community feature that it does now. If it were up to me, I'd return to Thinkific.

Review Source

FA

Farah A.  
Business Owner  
E-Learning  
Used the software for: Less than 6 months

### "Good overall with critical limitations for teaching online live"

February 7, 2021

3.0

Good. They have excellent customer support and they responded to me quickly even during busy times. I actually recommended them for a company that has recorded videos and could benefit from using a modern LMS to share their recorded lessons.

Pros

I think I like the idea of the software. There are alternatives. I think I picked Thinkific first because they have clear description about their software, seemed reputable and seemed like they have good customer service and responsiveness. Their website is nicely responsive for different screen sizes. Although the theme itself is limited, and you are on your own to customize it, I felt that the drag and drop choices for the editor covered everything I need.

Cons

There were critical limitations that I felt decreased the value of the software for my business. The first thing that made me feel uncomfortable is that the website you build for your business through their LMS software would publish to the public immediately as you save the changes. I look thoroughly through the website theme settings, but there was no way to keep the website as "password protected" or "private" before it is published. As a result, I felt I should hold on about sharing important details until I write the entire content of the website, then drag and drop the content for the layout, and then put the content. After that first issue, I felt less excited. There were other limitations that resulted in me losing interest. I didn't feel like I want to pay to customize my website with HTML and CSS. importing your own website website was not a convenient option. My courses were live online but their website had no way of sharing the time on the website based on the user local or system time. I would have to pay for their Pro plan and do it myself with javascript. I could look up and learn how to do it, but I didn't want to. I felt like the software was good for only recorded content. The price they were asking for was not convincing anymore. Slowly and slowly I lost interest. Finally, I saw that they charge a flat fee for each student plus their monthly fee, for any student after the 100th student. I decided not to move forward with them.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[TutorBird](https://www.capterra.com/p/181623/TutorBird/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Thinkific

I ended up not choosing Thinkific and went with an alternative.

Review Source

LO

Lucky O.  
Founder/CEO/Content creator  
E-Learning  
Used the software for: 6-12 months

### "Thinkific LMS platform. An honest review"

May 7, 2022

5.0

Thinkific is a great LMS with many inbuilt integrations. Even though most of the integrations are not free, they help in building a better LMS all round.

Pros

Other than being a good Learning management platform, students could upload video contents and gifs in the communities of a thinkific school. This isn't possible with other LMS I've used. I think this is a great advantage in my opinion as videos drives conversations better.

Cons

If I could upload SCORM/HTML5 contents it'll be a better product for me. Also, the course builder layouts are not as sleek as I expected in comparison to other products.

Alternatives considered

[LearnDash](https://www.capterra.com/p/130248/LearnDash/)

Reason for choosing Thinkific

I didn't want to get involved in the technical stuffs involved in building an LMS from scratch. I preferred using a SAAS platform (in this case Thinkific) that would cater for the technical aspects of the platform while I cared about creating contents for my students.

Review Source

SW

SherriLee W.  
Chief Fun Officer / Director of my Destiny  
Marketing and Advertising  
Used the software for: 2+ years

### "Using Thinkific has helped me grow my business!"

August 12, 2022

4.0

LOVE thinkific!

Pros

It's so easy to use, has great tutorials and their support is amazing.

Cons

It's gotten more technical over the years and really now a designer is needed to create beautiful landing pages unless you have time to figure it out.

Alternatives considered

[Udemy Business](https://www.capterra.com/p/209689/Udemy-for-Business/)

Reason for choosing Thinkific

Easier to use and no one critiqued my course to allow it to be on the platform

Review Source

RC

Richard C.  
Creative Director  
Architecture & Planning  
Used the software for: 2+ years

### "Suitable For All Levels"

October 20, 2022

5.0

Thinkific has been perfect as a solution for my starting an online training product that also has spreadsheet tools included. My experience has been great. I have only once had to contact support and it turns out it was my error that was causing a visual issue, which was soon easily corrected, once I saw my error. They were quick to spot what I'd done and let me know.

Pros

That it's really comprehensive, yet still has a free to low-cost entry-level option. It's easy to use and looks visually great too with its customisable interface options. Oh and I love that you can i-frame other websites and URL's into your courses (this is great for spreadsheets and websites) - it saves a lot of time and energy, and updating! Oh, and it has / had a low payment processing fee structure.

Cons

I haven't hit any issues with it yet so to date there's nothing I don't like about it.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Reason for choosing Thinkific

It's entry-level plans (including the free plan that was / is available at the time I joined) are fully featured. Certainly enough to get started and have to commit to a paid or more expensive plan. It looked great and also (at the time of joining and still I think) had a lower fee structure, etc.

Review Source

JD

Joane D.  
CEO and Brand Strategist  
Marketing and Advertising  
Used the software for: 2+ years

### "A simple solution for course creators!"

September 7, 2023

5.0

My overall experience was great with Thinkific and our students loved using the platform. The Admin side was pretty easy to navigate but I just wanted a bit more when it came to the design features.

Pros

I liked the ease of Thinkific the most. It was super easy to upload videos, add files, write course curriculum and design a landing page for the course.

Cons

What I like least is the ability to make the sales page exactly how you want it... Thinkific (at the time when I used it) had a very limited design feature, so I was very restricted with the way everything looked. I also felt the pricing was bit high for what you get...these days there are all-in-one solution platforms that offers everything that Thinkific offers for much less than the monthly cost.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Podia](https://www.capterra.com/p/37857/podia/)[SamCart](https://www.capterra.com/p/204117/SamCart/)[Kartra](https://www.capterra.com/p/184946/Kartra/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Thinkific

I was given a 6-month free trial and so I got lucky at the time!

Review Source

KF

Kelwin F.  
CEO  
Information Services  
Used the software for: 6-12 months

### "Great tool. It would be just better if you build a mobile App for students."

August 19, 2022

5.0

I'm really enjoying the experience.

Pros

Having an API that facilitates the integration with our back office.

Cons

Not having an app for the student experience.

Alternatives considered

[Kartra](https://www.capterra.com/p/184946/Kartra/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Thinkific

Having an API that seamlessly integrated with our backoffice.

Review Source

AM

Ana M.  
Coach and Creative Strategist  
E-Learning  
Used the software for: Less than 6 months

### "Empowering me to impact more entrepreneurs!"

March 18, 2021

5.0

Pros

Building the sales page was ridiculously simple. The templates kept the process streamlined and allowed for simple edits as needed. Love the opportunity to build my course with so many options for various types of learners and delivering content in different ways to keep students engaged.

Cons

In the course management page, I would love the ability to map out the various elements within each section, even if I don’t have the content ready to upload yet (ie, I want a video to go here and a worksheet to go there, but they aren’t complete yet)

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)

Reason for choosing Thinkific

User reviews and Black Friday deal! I had to try it out and have been very pleased so far.

Review Source

CS

Claire S.  
Computer Science Teacher  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Thinkific Thoughts"

May 22, 2025

2.0

Overall, I think that platform is mediocre at best. I can find what I'm looking for with a little searching. I just think it could be displayed in an easier format, with larger headings or different colors used for main headings of sections.

Pros

I like that you can incorporate different file types into the platform. There are videos, documents, schedules, quizzes, and other files that are all able to be used on Thinkific.

Cons

It is hard to view items and the way they are posted sometimes makes it hard to find what you are looking for. Also, I am unsure if I am supposed to mark items as "done" in order to complete the module or not.

Review Source

KB

Kitti B.  
Customer Success  
Education Management  
Used the software for: 1-2 years

### "Easy to use, overall great course provider platform"

September 1, 2024

5.0

Pros

Ease of use, option to share certificates with students

Cons

Managing students is a little complex from the admin dashboard

Review Source

Miguel E.  
Director  
E-Learning  
Used the software for: 2+ years

### "The way to teach the world online with most of the features you would ever need to look pro"

April 29, 2022

4.0

Thinkific kind of has all figured out for you except the marketing part that is up to you to figure out if you want the wold to know that your courses exist.

Pros

It has all the features I really need to teach and sell my courses online

Cons

Not very easy to customize the way your landing pages, course gallery and course itself looks. What Thinkific has available looks good but sometimes you want to make it more your own and that is not that easy.

Review Source

Dan W.  
Senior Training Program Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Good for small, basic needs"

August 15, 2017

4.0

Value for the money, attractive front end with little effort.

Pros

The way Thinkific presents content, from landing page to course completion page, is beautiful and appealing to the user. There are ample ways to connect with the user through various integrations if desired. It's also useful that you can customize the branding and even your own site theme if you have the available resources to do so! After switching from a sub-par LMS, our users are more engaged and more excited about signing in to consume our courses.

Cons

Reporting leaves much to be desired - best count on using Zapier to pull data into a 3rd party for analyzing user progress and completion rates. It's also frustrating that I have to wait for some reports to be emailed to me after requesting them. Perhaps the most frustrating part is that the front-end is designed using Liquid, which is difficult for a novice with basic CSS / HTML knowledge to navigate in order to make small text changes across the site.

Review Source

PB

Pieter B.  
Founder & coach  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "My experience with Thinkific"

February 20, 2022

4.0

Pros

I like that it is simple, that they are quite transparant about their pricing and have an extensive help center. The Facebook group is also great for support. Making online courses comes with a lot of questions.

Cons

Customization of the look & feel of online courses and landing pages is limited, as if payment options. For EU customers who are not accustomed to credit card / Paypal you need to integrate Shopify. This is possible, but connecting Shopify & Thinkific is not that great. Affiliate links don't work anymore and tracking sales becomes quite a bit harder.

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Review Source

Enrrique P.  
Instructor  
Telecommunications  
Used the software for: 2+ years

### "Project your career by making your courses known on the net"

April 23, 2018

4.0

An excellent way to place and sell your courses on the net, making you gain prestige in the online educational area.

Pros

A very easy to use application that projects your career as an instructor and educator, you can sell the courses to students or companies, allowing you to take better advantage as it allows you to enlarge your professional profile, showing the courses you have done and who and how many have seen, making you notice in the professional area, it is quite complete and easy to use, with an attractive cost for the market.

Cons

I think they should improve a little the visual and design area, to make it more pleasing to the eye, allowing you to customize more each course and let your imagination fly to catch a larger audience, doing this would improve even more this excellent application.

Review Source

NB

Neshica B.  
Consultant  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Robust, cost-effective learning solution"

November 6, 2023

5.0

Pros

Authoring and course creation is easy. The interface is simple to use. Courses are available on the mobile making it easy for learners to access the material.

Cons

Would be great if the tool could generate the Quiz based on the course content. Perhaps a consideration for future development on the platform

Review Source

AM

A. M.  
Managing Director  
Think Tanks  
Used the software for: Less than 6 months

### "Not easy to use - don't spend money on this"

April 19, 2024

1.0

I am very disappointed and out $1800 to boot. They refuse to process a refund although after lots of attempts I was never able to publish a course. I tried and tried to get online help but it's hidden behind chat bots. If you do manage to get someone on the phone, you only get 15 minutes and they kick you off and you have to rebook more time! This could be the following day. So you can't get a cohesive amount of time to actually learn how to use the product. Only software experts or those willing to invest full time in figuring out this nuanced offering should bother. It is NOT easy to use as advertised. Far from it.

Pros

No pros. Incredibly difficult to use and impossible to get human help.

Cons

This product is incredibly difficult to use. You don't realize it until you've already signed up and they won't process your refund. AVOID unless you want to devote full-time effort to figuring this coursework out. It's also very hard to reach a human being to get assistance.

Review Source

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