# Page 4 | Thinkific Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Thinkific the right Course Authoring solution for you? Explore 205 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/132888/Thinkific/reviews

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Thinkific

4.4 (205)

[View alternatives](https://www.capterra.com/p/132888/Thinkific/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Page 4 - Reviews of Thinkific

## Showing most helpful reviews

Showing 76-100 of 205 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KC

Karen C.  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Thinkific Learning Management System"

March 18, 2021

5.0

Amazing! I highly recommend the software and the team. For the money, you cannot do any better!

Pros

I love the customer support and training. I was able to launch my program in two hours with no assistance. The Quick Start program is an amazing example of what we should all aspire to in our online training videos. The software is easy to navigate and has some beautiful templates to help jumpstart user progress.

Cons

I was a little limited with the amount and layout of content on the course sales pages. Wish options here were more flexible. Also, the reporting at my subscription level is a little time-consuming requiring exports to Excel to confirm actual totals each time. It's easy enough to work around, however, and I have found customer support to be exceptional at helping me with some of my more creative workarounds.

Alternatives considered

[Podia](https://www.capterra.com/p/160788/Coach/)[Kajabi](https://www.capterra.com/p/154682/Kajabi/)[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

Reason for choosing Thinkific

Capabilities, particular strengths in online learning management, ease of use, price, customer support

Review Source

AM

A. M.  
Managing Director  
Think Tanks  
Used the software for: Less than 6 months

### "Not easy to use - don't spend money on this"

April 19, 2024

1.0

I am very disappointed and out $1800 to boot. They refuse to process a refund although after lots of attempts I was never able to publish a course. I tried and tried to get online help but it's hidden behind chat bots. If you do manage to get someone on the phone, you only get 15 minutes and they kick you off and you have to rebook more time! This could be the following day. So you can't get a cohesive amount of time to actually learn how to use the product. Only software experts or those willing to invest full time in figuring out this nuanced offering should bother. It is NOT easy to use as advertised. Far from it.

Pros

No pros. Incredibly difficult to use and impossible to get human help.

Cons

This product is incredibly difficult to use. You don't realize it until you've already signed up and they won't process your refund. AVOID unless you want to devote full-time effort to figuring this coursework out. It's also very hard to reach a human being to get assistance.

Review Source

Abigail N.  
Consultant Digital Strategy & Customer Engagement  
  
Used the software for: Less than 6 months

### "Thinkific is easy to use, the interface is friendly both for the administrator and for the users."

December 7, 2017

5.0

I get to sell my courses to students directly and receive a hire percentage than I would on Udemy and Skillshare.

Pros

I needed to create online courses to sell directly to students rather than putting all my eggs in one basket... in this case 2 baskets; Udemy and Skillshare. I began looking for cheap or free LMS system, and after vetting my options I was down to two choices Thinkific and Teachable. Thinkific isn't as popular as Teachable so I was already partial, expecting less from it than Teachable. I was surprised that Thinkific was the better option. Thinkific is easy to use, intuitive and very user-friendly, they have lots of resources on how to create courses. I hit a snag in the video production phase of my courses and I was surprised when they reached out to me, I explained that I hadn't been online as I was still creating my course and they sent links to resources that would help. That was a biggy for me, as I really needed that. The staff and the software itself has been amazing.

Cons

Non really, at least for now. I'm on the free plan which has limited features, I'd need to upgrade to fully explore its capabilities but for now, I'm content

Review Source

PP

Patricia P.  
CEO and owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "I like it but I still struggle to set up my course"

March 18, 2021

5.0

support and tutorials are great also the summits and the generosity

Pros

it has most of my desired features I find it a little complicated to use although the support is great and so are the tutorials did not try to integrate with other apps...

Cons

compared to other softwares I am used to create or design something, I find the surface a little outdated and for me it’s complicated to find my way through to set everything up. that is the reason for why it is sitting there for more than a year without me having created one single course :-(

Review Source

WA

Waleed A.  
psychiatrist  
Mental Health Care  
Used the software for: 1-2 years

### "No brainer choice of course management software"

May 3, 2019

4.0

I researched so many LMSs out there and finally found my soulmate 😝 On Thinkific I am launching my first, course, the way I want it to be.

Pros

Free to get started Get paid via Paypal without being charged by thinkific Perfectly beautiful themes Add anything you can imagine, quiz, pdf, presentation, text, anything Support for Rich text e.g. make important words bold or italicized Available to anyone, not just Oxford or Harvard Professors boy, i am in love with literally every feature of thinkific

Cons

user statistics are (so far as I understand) not recorded with quizzes. this could have been very great. so that students would know the level of difficulty of the quiz.

Reason for choosing Thinkific

I already explained it.

Review Source

ST

Sally T.  
owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Customer Service is Horrid"

January 13, 2021

3.0

In the days of Covid, with so many things happening to small businesses- THinkific has been the WORST to deal with. Just bad. So many other vendors are eager to help us adapt to all that is changing - not Thinkific. Just try to talk to a real person. Good luck.

Pros

Relatively easy to set up - as long as you don't want to have helpers.

Cons

HORRID for anyone working with a few helpers... they want to rape you on fees for additional admins. Can't remove/archive past offerings Customer service SUCKS.

Review Source

VM

Valamere M.  
Instructional Technology & Design Consultant  
E-Learning  
Used the software for: Less than 6 months

### "Think Simple Online Course Creation"

November 29, 2021

4.0

Pros

I like Thinkific because it offers a simplified way to create, market, and sell online courses all in one platform. Thinkific have many content creation resources to design multimedia online courses or trainings. For example, there's an intuitive drag and drop feature that allows you to create classes, videos, and other digital tools for content with easy placement onto the platform. What makes this platform unique is the Thinkific Academy that is full of resources to walk you through creating, marketing, and selling your content, especially if you are new to this concept. What is great about Thinkific is the ability to customize and brand your online platform using low code development.

Cons

Although the interface is simple with a basic look and the ability to use low code development to customize the layout, it does not offer flexibility in making changes to fit your brand. Also, if you are not skilled in frontend development the visual elements of the platform, you will have to pay for additional fees.

Alternatives considered

[SmarterU LMS](https://www.capterra.com/p/124025/SmarterU-com/)[Wisetail](https://www.capterra.com/p/133879/Wisetail-LMS/)

Review Source

Jonathan T.  
Co-Founder  
  
Used the software for: Less than 6 months

### "Great for Online Courses"

March 27, 2018

4.0

I can easily and quickly get my online courses up and running and sell them easily to my students and corporate clients.

Pros

I LOVE all the features Thinkific has to support my online course. Completion certificates? Check. Achievements? Check. SINGLE SIGN ON FOR WHEN I SELL TO CORPORATE CLIENTS? CHECK! But really, the feature list is pretty long and extensive. And the price is pretty good compared to other platforms. Now, Thinkific won't host all your marketing needs, but it will nail your online course, and I'm a big fan of that. They also offer GREAT webinars and opportunities for professional development, which I really appreciate. I really do feel like they want me to succeed.

Cons

I wish there were more options for how my course pages are laid out. It's pretty much all standardized with the course online on the left of the page and the content on the left. That course outline is ALWAYS there. Now, that might be really handy for students, but I wish I had some options and maybe could make things a little prettier. (It's not ugly or anything, I just would like another option or two to choose from)

Review Source

HK

Hansome K.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Hansomekelly "

March 18, 2021

5.0

Covers literally all of my needs and services

Pros

The different type of quizzes that I can offer

Cons

The growth package monthly payment per student

Switched from

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Price, quality, user friendly

Review Source

Linda H.  
CEO and Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Best money for value for startups "

March 27, 2020

5.0

Easy to use and set up. I am not a tech person and I set up a whole online course in 3 days so pretty cool.

Pros

There is a free function you can actually set up a whole program completely for free and they only charge a % of the sale. It’s perfect for start ups.

Cons

I found anything I don’t like so far. I am really happy with it.

Reason for choosing Thinkific

The free option got me through the door and that it’s so user friendly

Review Source

Brian Møller J.  
CEO & Mind trainer  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Any school or academy will fit right into Thinkific"

April 7, 2019

5.0

I love the team behind thinkific as well, the weekly information to use the software, to hint out what is working at the time. Designs tutorials on any of the tasks needed to launch a successful online course.

Pros

I love the drag and drop options. The ease of use and bulk importers. I have such a great contact to my students and abundant options to get my teachings across. The editors are functional and best of all: The designs are professional and looks like a Tesla ;) I have room for up to 2gb videos! That is hosting and being serious to support online education. Did I mention it is Per Video!!

Cons

There is one thing I'd like to see different on Thinkific. My ability to have more sub-modules in each Chapter of my courses. That's it. Otherwise, I have nothing to say.

Review Source

EG

Entin G.  
Content Creator  
Apparel & Fashion  
Used the software for: 6-12 months

### "Not as I expected"

December 20, 2022

3.0

Dissapointed

Pros

Branded and look profesional, easy to use for startup

Cons

All the suscribtion not allowed another admin , I can’t invite freelancer to do the job. And the suscription exeoensive to allow another admin, compare to other platform thinkific is expensive with less feature

Review Source

HF

Hamood F.  
Director  
E-Learning  
Used the software for: 1-2 years

### "I Think Not"

July 18, 2024

4.0

Its a good software with friendly support, but if you're a small business launching its first course there are better value products in the market.

Pros

Interface is modern and is easy to navigate. Easy to remove and add content. No lagging with video and other features which provide an excellent end user experience. Is a proven learning system used by millions globally. It is easy to move away from Thinkific.

Cons

Have to use a lot of 3rd party vendors due to product limitations. So you can not add a blog page, have to use Thinkifics recommended providers, they are very expensive. Recently Thinkific announced Stripe and other payment terminals can not be used, again you have you their providers. Setting up meta tags for social media marketing was easy, and support couldnt help. So I had pay someone to sort this out. They need more custom options building website, currently too basic.

Reason for choosing Thinkific

Price and end user experience

Review Source

Puneet T.  
Founder  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Thinkific is a well polished Learning Management System"

August 8, 2021

5.0

Thinkific is an excellent platform for creating and selling online courses. It is really easy to use and offers a lot of features that make designing & delivering courses an absolute breeze...not to mention the other numerous benefits it offers. If you can bear the monthly subscription cost, definitely chose thinkific over other Learning Management Systems.

Pros

The UI/UX is well developed and it feels premium. - Ability to create memberships & Bundles - Website Builder - Affiliate Center - Community feature is awesome (your can create your own Private community/space) - Overall analysis (revenue, order, Student engagements etc.) - Drip content is cool (Publish your content/material on specific day or time) - Certificates after completion of the course - Ability to create assignments, Quizes & Surveys

Cons

\- Lack of mobile app, It is handy to learn using mobile phone - It's Expensive, Difficult to bear the cost if you are just starting -

Review Source

KM

Katie M.  
owner  
Religious Institutions  
Used the software for: 1-2 years

### "Love it!"

July 2, 2018

5.0

I got leads into students who enjoyed this platform. I really loved setting up courses and I think this is a great product.

Pros

I really like how easy this system is; they have done a lot to make their platform easy to use. The free plan is good. Pro's: Easy to use & navigate Helpful tutorials Helpful webinars and manuals to help you get the most and market your courses Clean crisp look Responsive for mobile, tablet, and pc's

Cons

Pricing for me was the only con; I had purchased a lifetime subscription to another course building platform and decided to switch to that otherwise i'd still be using thinkific.

Review Source

Kate M.  
Owner/Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Deliver Your Online Course or Digital Product With Ease"

July 16, 2019

5.0

I think this is an ideal solution for someone just getting started with an online business.

Pros

I think Thinkific is super intuitive to use and offers regular, non-techy people the ability to deliver their digital products with ease.

Cons

I would like to see an integration that allows for making the internal dashboard as well as creating landing pages more customizable.

Review Source

Dawn O.  
Student  
E-Learning  
Used the software for: 2+ years

### "My opinion on thinkfic "

November 19, 2022

4.0

Pros

The fact that it was easy for me to navigate the site was a great one for me.

Cons

I do not like that I have different passwords for all the different courses I am taking on the platform. It would be better if it can be done in a way that I do not need to have 7 passwords for 7 courses if it can confirm with a click that I am the same person.

Review Source

HH

Heather H.  
Content Marketing Manager  
Real Estate  
Used the software for: 6-12 months

### "Great for out-of-the-box solution"

October 30, 2019

4.0

At a previous employer, I chose Thinkific to build out a model for a course my CEO wanted to test before commissioning an app. While the final product wasn't quite as smooth as what we were working toward, it looked great for an ecourse and was light years beyond anything the competition was producing. It was easy to use and integrated beautifully with other apps through Zappier.

Pros

Thinkific was incredibly easy to use to create a professional course and corresponding website. It was well laid out and actually made the process enjoyable. I was especially pleased with how the website turned out and how seamlessly it integrated with the course.

Cons

There was very little I disliked about the platform. It was difficult to tailor the course quite the way I wanted it at times, but I could always find a workaround.

Review Source

VR

Verified Reviewer  
Founder  
E-Learning  
Used the software for: 6-12 months

### "Just focus on creating content and leave the rest to Thinkific"

March 28, 2019

5.0

Pros

If you're coming from WordPress ecosystem, you know the pain. Keep on adding plugins-after-plugins and keep paying for them yearly and keep maintaining them, patching security holes that pop up often. If then you get some time, then create content for your members. With Thinkific, you need not worry about the umpteen admin issues of WordPress at all; just focus on content creation and leave the rest to the Thinkific platform. Hassle free piece of LMS.

Cons

\- They may want to look into the pricing structure. - For those educaters who can't accept Stripe for some reason, try to come up with a model whereby you accept payment on our behalf and then send our payments later on.

Review Source

CM

Christina M.  
ceo  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Helped me step up my game! "

December 15, 2021

4.0

I loved it, if not for the bilingual problem I would have stayed.

Pros

Learning Thinkific was really ease, and I also took advantage of their mentoring. The payment integration was self-explanatory as well.

Cons

Several desirable features were only available in the bigger plan, for example group emailing. I was also not too happy with the user reports / quizz reports. Not being able to adapt language presets was also a problem.

Reason for choosing Thinkific

I liked the interface better and it seemed to have more features.

Review Source

KW

Kingsley W.  
Project Manager  
E-Learning  
Used the software for: 6-12 months

### "Great service"

March 24, 2021

5.0

My overall experience with Thinkific has been fantastic and it is currently the cornerstone of our e-learning delivery.

Pros

Thinkific is so easy to set-up and has a wealth of customisation options. I like being able to rely on the platform to provide a good experience for users, even at scale.

Cons

It is sometimes incompatible for users of older browsers.

Review Source

Betty M.  
Business strategist  
E-Learning  
Used the software for: 1-2 years

### "A wonderful authoring tool"

January 7, 2022

5.0

An amazing platform

Pros

The platform is easy to use.The introduction tutorials are great to keep you started

Cons

The pricing can be reviewed to accommodate individual trainers

Alternatives considered

[Teachable](https://www.capterra.com/p/147019/Teachable/)

Reason for choosing Thinkific

The customer support is great

Review Source

EC

Erica C.  
Owner  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "Tech Support Needs Improvement!"

February 24, 2022

3.0

The software is alright. I have a major problem with tech support. First, they throw articles at you. I understand it can be annoying to get the same question over and over, but when I’m replying to a thread I don’t want another random tech agent replying by dismissing me with more articles when we already established their articles do not resolve the issue. They are definitely not on the same page and you get replies from a different person each time even though you’re dealing with the same issue. Also, they cannot help with billing updates which is absurd.

Pros

It’s pretty simple and basic so it’s easy-ish for a beginner.

Cons

It could use more ease of functionality. When building a landing page you have to search for certain aspects that you want to change when it should all be right there. Tech support needs a MAJOR overhaul.

Reason for choosing Thinkific

I thought it would be better because it had a community feature which I wanted, but now I’m considering another platform.

Review Source

DR

Danilo R.  
Regional Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very easy to use and complete education framework"

March 19, 2021

5.0

Very good, the platform was easy to learn and set up and the students are very pleased with their learning experience.

Pros

Very complete set of features. Everything that you need is in one place. Available on all platforms.

Cons

Better video management. Better progress track tools for administrators

Review Source

KV

Khrys V.  
Creator, Founder  
Management Consulting  
Used the software for: 1-2 years

### "Ramp Up Quickly"

March 18, 2021

5.0

Very good

Pros

Thinkific is easy to use and allows your courses to be up and running quickly. It is less cumbersome than other options, has amazing features enabling you to deliver a professional look and experience to your customers, and support is excellent.

Cons

The inability to delete courses once someone has registered. The need to copy the course to allow early access, but it does not carry over once the actual course starts. That course registration can't be set to automatically begin and end.

Reason for choosing Thinkific

n/a

Review Source

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